# Access to the user's own phone or computer (`connect.local_device`)

Feedback Bench, personal agents, built 2026-10-19, window 2026-08-31 to 2026-10-18. Web page: https://feedbackbench.com/#/criterion/connect.local_device

Area: [Connecting accounts, sites and devices](https://feedbackbench.com/criteria/connect.md)

**Definition.** Whether the agent can reach and act on apps and files on the user's own phone or computer: notes, alarms, photos, local files and on-device apps.

**Boundary.** Not this: see [Where the agent runs: its own computer and always-on running](https://feedbackbench.com/criteria/auto.cloud_env.md) for where the agent itself runs (its cloud computer, a virtual machine, a self-hosted or local version) and for network reach from that computer. Not this: see [Which services have a connector or integration](https://feedbackbench.com/criteria/connect.coverage.md) for online services. Not this: see [Moving files between agent, apps and user](https://feedbackbench.com/criteria/connect.file_transfer.md) when only moving files between places fails.

Rated user-weeks, all agents: 646. Complaint share: 41%.

## The brief

Written by large language models from this page's numbers and the posts it quotes, then checked: every number in the text is in the build. Interpretation, not measurement.

Hermes Agent and OpenClaw are best at reaching the user's own phone and computer. Users describe agents that run on their own machines and act on them directly, from browsers and printers to a TV. Few users rate this: it is the 39th most rated of 53 criteria. Muse ranks low, and users say it cannot reach their phone apps and data. ChatGPT Dots ranks low and sits 5th of 5. Its users rate this 2.48 times as often as other users, and it draws 23% of the category's complaints here.

### What separates the best from the rest

Users of the agents that rank high describe an agent that lives on their own laptop or server. It operates the whole machine and reaches devices around the home. Hermes Agent has 132 praise to 37 complaint user-weeks. Users of the agents that rank low describe an agent that cannot get into their devices. Muse users say it cannot find old photos, use the phone dialer or run phone apps in the background. ChatGPT Dots has 23 praise to 61 complaint user-weeks, and its users say the agent cannot reach their computer at all or keeps losing it.

- **Ranks high**: [Hermes Agent](https://feedbackbench.com/agents/hermes-agent.md), [OpenClaw](https://feedbackbench.com/agents/openclaw.md)
  - Hermes Agent, 2026-10-11, X search: Hermes Agent, hermes-agent, Hermes Desktop (X): “@0xbakeer i bought him a laptop a he operates the whole machine via hermes agent and it's great!” [source](https://twitter.com/1540585719181238272/status/2109375488607011256)
  - OpenClaw, 2026-09-16, X search: OpenClaw, openclaw.ai (X): “this is so awesome i can control my entertainment systems , printer , hue light my tv xbox and more all through my iphone from anywhere no vpn telegram+openclaw agent using the python bridge .. i fkn love ai” [source](https://twitter.com/22708657/status/2100025922455814189)
- **Ranks low**: [Muse](https://feedbackbench.com/agents/muse.md), [ChatGPT Dots](https://feedbackbench.com/agents/dots.md)
  - ChatGPT Dots, 2026-10-16, Put your dot on call (YouTube): “my dots cannot access my computer; i have filed multiple support tickets… can you address this?” [source](https://www.youtube.com/watch?v=GBOZIRK1ujw&lc=UgxHTiAGWbvPkx-3k6p4AaABAg)
  - Muse, 2026-09-30, @muse (X): “@muse noticing that muse is struggling with command execution to other apps on my phone (gmail, calendar, etc.) when i'm not actively using muse. i know ios is strict with allow background tasks so perhaps this isn't fixable at the moment” [source](https://twitter.com/808396548996562946/status/2105441812534137113)

## How it breaks

Rule: A separate pass sorts complaints into failure modes. For each criterion with at least 30 complaining user-weeks, a large language model reads 150 complaint posts drawn at random and names 4 to 8 failure modes; a second large language model then puts every complaint post on that criterion in one mode, or in Other when it fits none. Modes are fixed once named, and new posts are sorted into them each week. A mode counts distinct user-weeks with a complaint in it, per agent; across agents, one user-week per agent. Modes do not change the labels or the Feedback Score. Examples: up to 3 posts per mode from different users, chosen and checked as receipts are.

The largest failure mode is an agent that cannot operate apps on the user's own computer. It makes up 23% of complaining user-weeks, and ChatGPT Dots accounts for 37% of them. Next are phone apps and data the agent cannot reach, where Muse accounts for 41%. The agents that rank high have problems too. Hermes Agent leads complaints about Windows and WSL setups the agent cannot see. OpenClaw leads complaints about destructive changes to devices.

263 complaining user-weeks.

| Failure mode | User-weeks | Posts | Agents (user-weeks) | Definition |
|---|---|---|---|---|
| Cannot operate apps on user's computer | 60 | 62 | ChatGPT Dots 22, Muse 14, Grok Bot 12, Hermes Agent 6, Hark 3, OpenClaw 3 | The agent cannot use or run the apps and programs on the user's own Mac or PC (computer use, CLI tools, local Codex threads, Mail), so it falls back to its own cloud computer or browser. It does not cover file-only access or phone apps. |
| Cannot reach phone apps and data | 51 | 52 | Muse 21, Grok Bot 17, Hark 4, Hermes Agent 4, OpenClaw 3, ChatGPT Dots 1, Gemini Spark 1 | The agent cannot open, control or read apps and data on the user's phone, such as photos, notes, reminders, iMessage, Shortcuts, health data, sensors and location. This includes being blocked when the app is in the background or the phone is locked. It does not cover desktop computers. |
| No access to files on user's computer | 42 | 43 | Grok Bot 11, ChatGPT Dots 9, Muse 8, Gemini Spark 6, Hermes Agent 4, Hark 3, OpenClaw 1 | The agent cannot read, search or write files and folders on the user's own computer or drives. This includes linked folders it never actually opens, only seeing the C: drive, and cloud or VPS instances that can't see local data. It does not cover controlling desktop apps or connection drops. |
| Desktop pairing fails or keeps disconnecting | 36 | 37 | ChatGPT Dots 12, Grok Bot 9, OpenClaw 8, Hermes Agent 5, Muse 2 | The link between the agent and the user's paired computer never connects, drops when the app loses focus or sits idle, breaks after updates, or can't handle more than one device. It does not cover features that were never offered. |
| Cannot reach home network machines and servers | 22 | 23 | Hermes Agent 8, ChatGPT Dots 5, Grok Bot 5, OpenClaw 3, Muse 1 | The agent cannot connect to or run commands on the user's own home lab servers, VPS, Raspberry Pi, router or other machines over SSH, Tailscale or a remote gateway, including when new sandboxing makes the user type commands by hand. It does not cover the main paired computer. |
| Windows and WSL environments not supported | 17 | 18 | Hermes Agent 7, ChatGPT Dots 6, Grok Bot 2, OpenClaw 2 | On Windows, the agent can't see WSL directories, Windows paths, Docker workspaces or the local setup, or its executable is blocked by antivirus or Smart App Control. It does not cover macOS or phone problems. |
| Destructive or unwanted changes to user's device | 10 | 10 | OpenClaw 4, Hermes Agent 2, Muse 2, ChatGPT Dots 1, Grok Bot 1 | The agent does harmful things to the user's device or home: deleting server contents, tampering with Docker files, flooding folders with temp files, changing phone settings, cutting off its own Wi-Fi or locking doors. It does not cover failures to act at all. |
| Claims a local action that didn't happen | 2 | 2 | Muse 2 | The agent says it searched local files, created reminders or controlled a device when the action actually failed, ran late, ran twice or never happened. It does not cover cases where the agent openly says it can't do something. |
| Other | 23 | 23 | OpenClaw 6, ChatGPT Dots 5, Grok Bot 5, Muse 4, Gemini Spark 1, Hermes Agent 1, Poke 1 | Complaints that fit none of the modes above. |

#### Cannot operate apps on user's computer

- ChatGPT Dots, 2026-10-17, Put your dot on call (YouTube): “same problem here! tried with multiple computers and nothing, i’ve searched all over youtube and haven’t seen a single example of a dot using a physical computer” [source](https://www.youtube.com/watch?v=GBOZIRK1ujw&lc=UgxHTiAGWbvPkx-3k6p4AaABAg.Ac23tD4hLjrAc2HCvBuONO)
- ChatGPT Dots, 2026-10-16, Put your dot on call (YouTube): “my dots cannot access my computer; i have filed multiple support tickets… can you address this?” [source](https://www.youtube.com/watch?v=GBOZIRK1ujw&lc=UgxHTiAGWbvPkx-3k6p4AaABAg)
- Grok Bot, 2026-10-11, r/GrokBot (Reddit): “alright then. i guess it can only do that on the cloud browser then, not my own pc.” [source](https://www.reddit.com/r/GrokBot/comments/1x2g4n3/dont_understand_the_limitation_clicking_in_a/pf5nuu5/)

#### Cannot reach phone apps and data

- Muse, 2026-10-16, Meta Muse Is Incredible - 5 Features You Need To Try (YouTube): “mostly useless. i have it on my phone handling marketplace interactions. mostly useless - its like an extra notificaiton. that's it. i need to view and control apps. like an ai to take these stupid computer based exams for me. lol” [source](https://www.youtube.com/watch?v=lC_-9TD3TfA&lc=Ugz35vKXcnNkjNX_lcZ4AaABAg)
- Muse, 2026-10-15, Play Store (Play Store): “i would have given it 5 stars but it can't delete text messages.” [source](https://play.google.com/store/apps/details?id=com.facebook.aura)
- Grok Bot, 2026-10-14, X search: Grok Bot, Grokbot, x.ai/bot (X): “@miles_mazy grok bot cannot obtain mobile location, it can't even recommend places to eat, it can only work, it cannot integrate into life.” [source](https://twitter.com/712627844/status/2110193931615195347)

#### No access to files on user's computer

- Hark, 2026-10-11, @hark_labs (X): “while i’m loving many aspects of @hark_labs ai - one major disadvantage and disappointment is its apparent inability to read files on the hard drive. for this i have to use @bot” [source](https://twitter.com/1519542211376869376/status/2109399264396972046)
- Hark, 2026-10-11, @hark_labs (X): “@hark_labs hey. great work guys. using it for animation. everything is great but this is such a huge bottle neck, have to circumvent and retrieve downloads for it every few minutes. give it access to downloads please. the strategies it pointed out failed [link]” [source](https://twitter.com/727938930235064322/status/2109190820201189558)
- ChatGPT Dots, 2026-10-10, ChatGPT Dots 首日實測！主動讀信、盯房價，只用手機就能派任務的24h個人助理 (YouTube): “why can't my dot always read and modify the content of local projects?” [source](https://www.youtube.com/watch?v=rkPDEuOgQOo&lc=UgwxmmyrwNjdfMa_0O14AaABAg)

#### Desktop pairing fails or keeps disconnecting

- ChatGPT Dots, 2026-10-12, Set up your dot in the ChatGPT mobile app (YouTube): “it would be even cooler if it didnt have errors accessing local pcs, and it would also be even cooler of it could access the mobile phone.” [source](https://www.youtube.com/watch?v=p5KxBTUncoE&lc=UgymSlBxgAxNy8npmyV4AaABAg)
- ChatGPT Dots, 2026-10-12, X search: ChatGPT dots, ChatGPT dot, OpenAI dots, OpenAI's dot (X): “is there anyone else who has the same symptom where the dot keeps losing sight of my pc...? #chatgpt #dot” [source](https://twitter.com/1855871410738176000/status/2109678737889583584)
- ChatGPT Dots, 2026-10-09, Set up your dot in the ChatGPT mobile app (YouTube): “the dots can't control the local computer anymore, it's broken for days and hasn't been fixed yet.” [source](https://www.youtube.com/watch?v=p5KxBTUncoE&lc=UgxfNsxkWjLOGpjvCUt4AaABAg)

#### Cannot reach home network machines and servers

- Hermes Agent, 2026-09-09, @NousResearch (X): “@witcheer @nousresearch i used to be able to run hermesdesktop to connect to my local servers and run commands against them, and now it's sandboxed to the point that it wants me to manually run the commands myself.” [source](https://twitter.com/1515004093462417408/status/2097644166243123671)

#### Windows and WSL environments not supported

- ChatGPT Dots, 2026-10-01, ChatGPT dots速報解説。今度こそ「自分専用の秘書」として活躍する未来がはっきり見えました。 (YouTube): “i can't connect to the local pc with the windows version, you know~ i want to use dot-kun soon.” [source](https://www.youtube.com/watch?v=iEkECp2HDbo&lc=Ugww7juXrNSjTPiRl7d4AaABAg)
- ChatGPT Dots, 2026-10-01, I Tested OpenAI's Dots vs. Meta's Muse. What You Need to Know. (YouTube): “it finally came back a few hours later. however, it isn't super useful to me because of the problems with windows and wsl integration and codex. so i can't use dot to access my development environment where i run codex cli in wsl directly.” [source](https://www.youtube.com/watch?v=BvvfZKKz4Yo&lc=Ugwfo3HqhLph4uVLmJV4AaABAg.AbPVCGDiwITAbRMkb0whDP)
- ChatGPT Dots, 2026-10-01, X search: ChatGPT dots, ChatGPT dot, OpenAI dots, OpenAI's dot (X): “trying out openai dots (like everyone else on x), but local computer use is definitely not fully deployed on windows. many things that run fine on vscode codex cli can't be done at all in dots even with local fully connected. interesting github thread: [link]” [source](https://twitter.com/2984607457/status/2105650706585657658)

#### Destructive or unwanted changes to user's device

- OpenClaw, 2026-10-09, TUTORIAL PASANG OPENCLAW DI KOMPUTER KALIAN SENDIRI (YouTube): “wkwkwkw my pc got locked with openclaw, last august i couldn't log in to windows, and i don't know the password/key, so i had to reinstall. since then, i've only dared to use openclaw on vps.” [source](https://www.youtube.com/watch?v=obQSPdSUkqI&lc=Ugz1aY1-oPPc5ndZ0n94AaABAg)

#### Other

- ChatGPT Dots, 2026-10-03, Conheça a NOVO AGENTE do CHATGPT: DOTS! (INCRÎVEL!) (YouTube): “i went to test and i need a vpn to access some things.. it would be great for me if it could use the vpn i use on my pc inside it. but it doesn't have access, for me it will be better to use the chat itself, since it can open the browser and do everything. but not when i'm away from the pc, which is what it would be very useful for! if there is any solution for this, i would appreciate it.” [source](https://www.youtube.com/watch?v=78fk0yt8LXI&lc=UgzwtD_8OH24iKGQEUl4AaABAg)

## Top requests

What users ask to add or change, most asked first. 374 user-weeks ask for something. Requests do not change the Feedback Score. Rule: A separate pass by a large language model reads every counted post and extracts what the user asks the agent or its vendor to add or change, with the criteria it maps to and a short normalised wording; it does not touch the labels or the Feedback Score. A large language model groups the wordings within each criterion (the first criterion the request maps to) into themes, and a second pass merges themes that ask for the same change under different criteria; a merged theme sits under the criterion most of its requests map to, and code counts it once. A theme counts distinct user-weeks that ask for it, per agent; across agents, one user-week per agent. Themes asked in fewer than 2 user-weeks, and requests that share no theme, are not shown. Examples: up to 3 posts per theme from different users, without slurs: whole posts of 60 to 450 characters with at least 8 words beyond handles and links, posts of at most 280 characters first, then the newest.

| Rank | Request | User-weeks | Posts | Agents (user-weeks) |
|---|---|---|---|---|
| 1 | Agent controls apps on user's phone | 62 | 62 | Muse 26, Grok Bot 14, OpenClaw 9, Hermes Agent 8, ChatGPT Dots 3, Gemini Spark 1, Hark 1 |
| 2 | Computer use on the user's own computer | 44 | 46 | Grok Bot 17, Muse 8, ChatGPT Dots 6, Hermes Agent 5, Hark 4, OpenClaw 4 |
| 3 | Direct access to local computer files | 31 | 32 | Grok Bot 9, Gemini Spark 8, ChatGPT Dots 3, Hark 3, Hermes Agent 3, Muse 3, OpenClaw 2 |
| 4 | Connect multiple computers to one agent | 19 | 19 | ChatGPT Dots 12, OpenClaw 3, Grok Bot 2, Hermes Agent 2 |
| 5 | Reliable connection to the local device | 18 | 18 | Grok Bot 6, ChatGPT Dots 4, OpenClaw 4, Hermes Agent 2, Muse 2 |
| 6 | Use own computer or browser instead of cloud VM | 15 | 15 | Grok Bot 7, ChatGPT Dots 2, Muse 2, OpenClaw 2, Hark 1, Hermes Agent 1 |
| 7 | DIY hardware and ESP32 device support | 14 | 14 | Grok Bot 6, Hermes Agent 3, OpenClaw 2, Hark 1, Muse 1, Poke 1 |
| 8 | Read and send phone texts and calls | 14 | 14 | Muse 6, Grok Bot 3, Hark 2, OpenClaw 2, Hermes Agent 1 |
| 9 | Windows, WSL and Docker folder support | 9 | 10 | Gemini Spark 4, Hermes Agent 3, ChatGPT Dots 1, Grok Bot 1 |
| 10 | SSH and private network access to devices | 9 | 9 | OpenClaw 6, ChatGPT Dots 2, Muse 1 |
| 11 | Route agent traffic through user's network | 8 | 8 | Grok Bot 5, ChatGPT Dots 1, Hermes Agent 1, Muse 1 |
| 12 | Command execution on local machines | 6 | 7 | Hermes Agent 3, ChatGPT Dots 1, Gemini Spark 1, OpenClaw 1 |

### 1. Agent controls apps on user's phone

- Muse, 2026-10-17, Play Store (Play Store): “great. needs to control app. it will. program barley just came out. once it controls apps this it the futer” [source](https://play.google.com/store/apps/details?id=com.facebook.aura)
- Hermes Agent, 2026-10-16, r/hermesagent (Reddit): “is there something similar for this on android, especially using something like phone tools to control your own phone?” [source](https://www.reddit.com/r/hermesagent/comments/1x6y1kc/hermes_redde_18_now_with_phone_tools/ph1bv62/)
- Muse, 2026-10-16, Meta Muse Is Incredible - 5 Features You Need To Try (YouTube): “mostly useless. i have it on my phone handling marketplace interactions. mostly useless - its like an extra notificaiton. that's it. i need to view and control apps. like an ai to take these stupid computer based exams for me. lol” [source](https://www.youtube.com/watch?v=lC_-9TD3TfA&lc=Ugz35vKXcnNkjNX_lcZ4AaABAg)

### 2. Computer use on the user's own computer

- Hark, 2026-10-17, @hark_labs (X): “@kadenha[phone] @hark_labs wouldn’t even log into my door dash after multiple attempts. big scam. why can’t i control the computer ?” [source](https://twitter.com/447757273/status/2111292127418437760)
- ChatGPT Dots, 2026-10-14, X search: ChatGPT dots, ChatGPT dot, OpenAI dots, OpenAI's dot (X): “@krrishkapoor8 unfortunately, right now it works a little in reverse. i have to use codex as the driver because it has superior desktop control. hopefully they'll make that possible in grok bot. or better yet if openai's dot can compete with grok bot that would be ideal.” [source](https://twitter.com/10667142/status/2110169857581105354)
- Hark, 2026-10-13, @hark_labs (X): “just tried chrome remote desktop with @hark_labs , it was extremely slow, @adcock_brett please add a direct path for computer use of our laptops local files should we need it for some task, hark's own vm computer browser use is ultra fast but need local device computer use too” [source](https://twitter.com/1749650415569002496/status/2110123761026703625)

### 3. Direct access to local computer files

- Gemini Spark, 2026-10-14, Gemini Spark Tutorial for Beginners (Google’s New AI Agent) (YouTube): “great video. is there a way to open a project with a specific folder on my pc that spark can read and write in it? looking for something like claude cowork or gpt projects. and if so how to do it?” [source](https://www.youtube.com/watch?v=2EwcJstUMX0&lc=UgyybPLwCQe64AWmN_t4AaABAg)
- Hark, 2026-10-11, @hark_labs (X): “while i’m loving many aspects of @hark_labs ai - one major disadvantage and disappointment is its apparent inability to read files on the hard drive. for this i have to use @bot” [source](https://twitter.com/1519542211376869376/status/2109399264396972046)
- Hark, 2026-10-11, @hark_labs (X): “@hark_labs hey. great work guys. using it for animation. everything is great but this is such a huge bottle neck, have to circumvent and retrieve downloads for it every few minutes. give it access to downloads please. the strategies it pointed out failed [link]” [source](https://twitter.com/727938930235064322/status/2109190820201189558)

### 4. Connect multiple computers to one agent

- ChatGPT Dots, 2026-10-16, Put your dot on call (YouTube): “can you please allow it have access to multiple local computers in parallel? seems simple to implement but can boost productivity massively.” [source](https://www.youtube.com/watch?v=GBOZIRK1ujw&lc=UgzfpLILq_r2YELGKnl4AaABAg)
- ChatGPT Dots, 2026-10-16, X search: ChatGPT dots, ChatGPT dot, OpenAI dots, OpenAI's dot (X): “it might be a niche thing, but i wish a chatgpt dot could connect to multiple always-on desktop computers, to remote control them from each other.” [source](https://twitter.com/14751214/status/2111234147830415472)
- Hermes Agent, 2026-10-12, r/hermesagent (Reddit): “i'm waiting for local hands to get integrated. maybe as a comment that you'd like to see multiple endpoints? [link]” [source](https://www.reddit.com/r/hermesagent/comments/1x3qfl7/hermes_desktop_vs_webui/pffqa7s/)

### 5. Reliable connection to the local device

- ChatGPT Dots, 2026-10-16, Put your dot on call (YouTube): “my dots cannot access my computer; i have filed multiple support tickets… can you address this?” [source](https://www.youtube.com/watch?v=GBOZIRK1ujw&lc=UgxHTiAGWbvPkx-3k6p4AaABAg)
- ChatGPT Dots, 2026-10-12, Set up your dot in the ChatGPT mobile app (YouTube): “it would be even cooler if it didnt have errors accessing local pcs, and it would also be even cooler of it could access the mobile phone.” [source](https://www.youtube.com/watch?v=p5KxBTUncoE&lc=UgymSlBxgAxNy8npmyV4AaABAg)
- OpenClaw, 2026-10-11, @openclaw (X): “@openclaw would love if the connection to iphone or laptop from my mac mini would be unaffected when updatinh.” [source](https://twitter.com/2182985744/status/2109365765489283444)

### 6. Use own computer or browser instead of cloud VM

- Hark, 2026-10-15, @hark_labs (X): “@neworleansvc @hark_labs yeah, it’s the best computer use i’ve found in an agent. i just wish i could get it to control my own computer for the times when it’s unable to get through bot detection” [source](https://twitter.com/273629614/status/2110814820203405769)
- Grok Bot, 2026-10-05, X search: Grok Bot, Grokbot, x.ai/bot (X): “ive been using grokbot for last few weeks and i love all the features they put but few things that still needs to be better 1. add computer use in grokbot, sometimes i dont want it to use its cloud computer but my mac 2. better model please [link]” [source](https://twitter.com/1306443936194596865/status/2107099116086128836)
- ChatGPT Dots, 2026-10-01, X search: ChatGPT dots, ChatGPT dot, OpenAI dots, OpenAI's dot (X): “openai: dot planned the full trip and rendered the 2-page itinerary. then i had to download and send the images myself because dots can’t control an external browser. my dot needs custody of the mouse to really be effective.” [source](https://twitter.com/1896564686323404800/status/2105722207410520121)

### 7. DIY hardware and ESP32 device support

- Hark, 2026-10-09, Introducing Hark Pro (YouTube): “this is not what i want, i enjoy computer and mobile i want cleaning robots i want home chef who monitore what in fridge and order mssing ingredient and prepare healthy food every day so keep your stupid little wrapper around llms to yourself please. and less dramatic music” [source](https://www.youtube.com/watch?v=i3mfnrEwaA0&lc=UgzsuKQjoiNOsBWbtU54AaABAg)
- Grok Bot, 2026-10-07, X search: Grok Bot, Grokbot, x.ai/bot (X): “@elonmusk @grok it would be great if grokbot could control the companion robot i bought.” [source](https://twitter.com/448128290/status/2107649371483591068)
- OpenClaw, 2026-10-05, Muse AI es una LOCURA! Conéctalo a WhatsApp GRATIS y en minutos (Guía Completa) (YouTube): “it worked fine, thank you. i had tried with protonvpn and windscribe and nothing, but it worked with urban vpn. what i see is that it doesn't take control of the pc or devices, as those like grok bot, hermes, openclaw, claude have that capability.” [source](https://www.youtube.com/watch?v=z2M1MtZntH8&lc=Ugzwq0lHYYD9r2HFtFV4AaABAg)

### 8. Read and send phone texts and calls

- Muse, 2026-10-15, Play Store (Play Store): “i would have given it 5 stars but it can't delete text messages.” [source](https://play.google.com/store/apps/details?id=com.facebook.aura)
- Hark, 2026-10-14, @hark_labs (X): “yo @adcock_brett how do we get @hark_labs permissioned access to my texts. there is so much productivity awaiting for me and data treasure for you.” [source](https://twitter.com/295030390/status/2110356179084087563)
- Hark, 2026-10-14, @hark_labs (X): “@hark_labs add paaskeys support like 1password make a browser extension to sync em passkeys and also an imessage blackhole to automate ingest all imessages as they come i have this with me” [source](https://twitter.com/2004588457604308992/status/2110224801700942223)

### 9. Windows, WSL and Docker folder support

- Gemini Spark, 2026-10-10, Gemini Spark: Como automatizar tudo no Google (Passo a Passo) (YouTube): “unfortunately, for windows, there is no such thing as folders.” [source](https://www.youtube.com/watch?v=ihgykGkPpe4&lc=UgzOPE4CVel-BKkLOal4AaABAg)
- Gemini Spark, 2026-10-08, Gemini Spark: Como automatizar tudo no Google (Passo a Passo) (YouTube): “the connected folders option does not appear because the local folder management feature of gemini spark is available exclusively in the macos version.” [source](https://www.youtube.com/watch?v=ihgykGkPpe4&lc=UgzRqOh7ZcOvpkHjX-14AaABAg)
- Gemini Spark, 2026-10-05, Gemini Spark: Como automatizar tudo no Google (Passo a Passo) (YouTube): “this part of connecting to a folder is still not available for windows.” [source](https://www.youtube.com/watch?v=ihgykGkPpe4&lc=UgxnVAcpkNsEEa5z9P14AaABAg)

### 10. SSH and private network access to devices

- ChatGPT Dots, 2026-10-11, X search: ChatGPT dots, ChatGPT dot, OpenAI dots, OpenAI's dot (X): “i have openai dot collaborating with grok bot over notion. a bit whacky, but it will due until dot gets ssh/wsl2/tailscale access (if ever).” [source](https://twitter.com/37708591/status/2109410589844103279)
- OpenClaw, 2026-10-05, X search: OpenClaw, openclaw.ai (X): “@steipete @yeziddr @vburojevic or even a lib connecting your configured openclaw communicator to claude code, so you can update it from your phone without ssh. asking in case something like this already exists - happy to code it if not” [source](https://twitter.com/782239568967983111/status/2107253730794148063)
- OpenClaw, 2026-10-05, X search: OpenClaw, openclaw.ai (X): “@steipete @vburojevic make it easy yo use via cloudflared tunnel. user have to be able run openclaw in [IP address] and share via tunnel freely” [source](https://twitter.com/411318334/status/2107013569934246387)

### 11. Route agent traffic through user's network

- Grok Bot, 2026-10-15, @bot (X): “annoying. @grok @bot might just need a vpn that borrows or shares user’s ip so amazon can’t tell it’s the bot. meantime, let it work on your machine as you. @elonmusk [link]” [source](https://twitter.com/129702630/status/2110748152844439648)
- Grok Bot, 2026-10-01, @bot (X): “@leerob @bot again, i’m an unsophisticated user and i don’t know if this is possible but i’d like the mobile app to be able to use my internet connection because most shopping sites in the uk are blocking the bots server.” [source](https://twitter.com/47723185/status/2105449753198710790)
- Grok Bot, 2026-09-28, X search: Grok Bot, Grokbot, x.ai/bot (X): “so how long till agents like muse and grokbot ship with a tailscale-like vpn? then they can connect to your devices, and route from your home network so their browsing looks human and can’t be easily blocked amazon and others that don’t want to be disintermediated a month?” [source](https://twitter.com/4338481/status/2104667476546212219)

### 12. Command execution on local machines

- OpenClaw, 2026-10-05, X search: OpenClaw, openclaw.ai (X): “@zainmfj ok, so i gotta ask: i notice the display ports/usb are "covered" - can i run a terminal on this device? install custom (linux?) software, like hermes or openclaw? remote in to a desktop? can i take off the back plate and use displayport/usb?” [source](https://twitter.com/22776404/status/2107222172246909367)
- ChatGPT Dots, 2026-10-05, X search: ChatGPT dots, ChatGPT dot, OpenAI dots, OpenAI's dot (X): “openai's dot should be able to run quick terminal commands on my mac. but instead, they start a slow codex thread and often just forget to respond back with the results.” [source](https://twitter.com/866951614468415488/status/2107001325649362944)
- Gemini Spark, 2026-09-30, X search: Gemini Spark (X): “@wellzhiai it seems not possible, muse and gemini spark can only take over the browser and cannot use the terminal. however, manus cue and grok bot can.” [source](https://twitter.com/2005328354690596864/status/2105320638038802574)

## Every agent

| Agent | Overall rank | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|---|
| [Hermes Agent](https://feedbackbench.com/agents/hermes-agent.md) | 2 | 1st of 5 | 0.598 | 0.570–0.626 | 169 | 132 | 37 |
| [OpenClaw](https://feedbackbench.com/agents/openclaw.md) | 5 | 2nd of 5 | 0.545 | 0.519–0.570 | 106 | 77 | 29 |
| [Grok Bot](https://feedbackbench.com/agents/grok-bot.md) | 3 | 3rd of 5 | 0.501 | 0.468–0.534 | 148 | 86 | 62 |
| [Muse](https://feedbackbench.com/agents/muse.md) | 1 | 4th of 5 | 0.475 | 0.447–0.504 | 109 | 55 | 54 |
| [ChatGPT Dots](https://feedbackbench.com/agents/dots.md) | 8 | 5th of 5 | 0.401 | 0.368–0.432 | 84 | 23 | 61 |
| [Gemini Spark](https://feedbackbench.com/agents/gemini-spark.md) | 7 | Too few posts | – | – | 17 | 9 | 8 |
| [Hark](https://feedbackbench.com/agents/hark.md) | 4 | Too few posts | – | – | 12 | 2 | 10 |
| [Poke](https://feedbackbench.com/agents/poke.md) | 9 | Too few posts | – | – | 1 | 0 | 1 |
| [Instinct](https://feedbackbench.com/agents/instinct.md) | 6 | Too few posts | – | – | 0 | 0 | 0 |

## Posts

Receipts rule: Up to 5 praise and 5 complaint posts per area and 3 per criterion. Each is a whole post of 60 to 450 characters (700 for areas) with at least 8 words beyond handles and links, that judges the criterion, whose labels are all praise or all complaint, and that contains no slur. Posts that touch the fewest criteria come first, then posts of at most 280 characters, then the newest. A second large language model reads the first 3 candidates per slot and keeps a post only if it clearly praises, or clearly complains about, the agent on that criterion. Links and personal details removed by the source show as marks such as [link].

### Hermes Agent

- Praise, 2026-10-12, r/hermesagent (Reddit): “yep i've been using browseros (original not neo) with ornith 35b + hermes. it's great because i can just handoff whatever i'm doing in the browser to hermes.” [source](https://www.reddit.com/r/hermesagent/comments/1x421vm/finally_found_good_browser_automation_browseros/pfhhxgi/)
- Praise, 2026-10-11, X search: Hermes Agent, hermes-agent, Hermes Desktop (X): “@0xbakeer i bought him a laptop a he operates the whole machine via hermes agent and it's great!” [source](https://twitter.com/1540585719181238272/status/2109375488607011256)
- Complaint, 2026-10-11, X search: Hermes Agent, hermes-agent, Hermes Desktop (X): “@derekmross the real question is, does it give you full access to gps, nfc, and other sensors? i'm guessing absolutely not, which is why i went from excited i could run hermes-agent on my phone to not seeing a point at all when i can use it remotely through whitenoise.” [source](https://twitter.com/14655227/status/2109371039457350006)
- Complaint, 2026-10-05, @NousResearch (X): “@nousresearch @tszaks this is great, but if it natively would work with the phone app and messages app on a mac that would be even better. its the biggest thing holding me back. i don't personally want to use photon, i have an iphone dedicated to my ai assistant” [source](https://twitter.com/1813374604674465792/status/2107167527872888899)
- Complaint, 2026-09-22, X search: Hermes Agent, hermes-agent, Hermes Desktop (X): “it’s too hard to connect your phone and laptop to hermes agent running on a desktop. should be way simpler but i am pushing qwen3.8 flash next to its limits to figure out how to set this shit up lol.” [source](https://twitter.com/1945880961301770240/status/2102506944800141357)

### OpenClaw

- Praise, 2026-10-11, X search: OpenClaw, openclaw.ai (X): “@codeconutdev @iruletheworldmo it can't use your local computer as opposed to openclaw” [source](https://twitter.com/2084385146099097600/status/2109378444043714799)
- Praise, 2026-10-06, @openclaw (X): “when people ask “but what can @openclaw /@nousresearch hermes do that grokbot, dots, muse can’t?” the answer is making your bluetooth printer print. period.” [source](https://twitter.com/198437482/status/2107616018558591414)
- Praise, 2026-10-01, r/openclaw (Reddit): “for me what i like from openclaw is that it runs in my server, knows what is in my network so i can ask it for stuff. the other day i told him to connect to my main computer comfyui and generate assets for a game” [source](https://www.reddit.com/r/openclaw/comments/1wty9zj/chatgpt_dots_is_basically_an_upgraded_openclaw/pd5j77s/)
- Complaint, 2026-10-09, TUTORIAL PASANG OPENCLAW DI KOMPUTER KALIAN SENDIRI (YouTube): “wkwkwkw my pc got locked with openclaw, last august i couldn't log in to windows, and i don't know the password/key, so i had to reinstall. since then, i've only dared to use openclaw on vps.” [source](https://www.youtube.com/watch?v=obQSPdSUkqI&lc=Ugz1aY1-oPPc5ndZ0n94AaABAg)
- Complaint, 2026-09-05, @openclaw (X): “@openclaw since this new update my claw lost its capability of controling the mac. keeps saying something is off with the gateway @steipete any idea of what is happening? is it the update is it my local gateway issue?” [source](https://twitter.com/1730319270414786560/status/2096032306901266611)

### Grok Bot

- Praise, 2026-10-18, X search: Grok Bot, Grokbot, x.ai/bot (X): “grokbot + cursor = goat set up nothing beats the smoothness across mac and pc development. also a great way to manage multiple machines from the cloud” [source](https://twitter.com/21236724/status/2111709786232480136)
- Praise, 2026-10-17, @bot (X): “new fun trick with @bot. connect it to iphone mirroring and have it sort out an incorrect uber eats delivery drama. [link]” [source](https://twitter.com/14961859/status/2111487001279266906)
- Praise, 2026-10-15, X search: Grok Bot, Grokbot, x.ai/bot (X): “great illustration of why @grok @bot is winning me over. phil's post reminded me how much effort i've put into trying to connect my apple apps to other assistants my grok bot just... did it [link] [link]” [source](https://twitter.com/1894202432609013760/status/2110522167205175446)
- Complaint, 2026-10-14, X search: Grok Bot, Grokbot, x.ai/bot (X): “@miles_mazy grok bot cannot obtain mobile location, it can't even recommend places to eat, it can only work, it cannot integrate into life.” [source](https://twitter.com/712627844/status/2110193931615195347)
- Complaint, 2026-10-11, r/GrokBot (Reddit): “alright then. i guess it can only do that on the cloud browser then, not my own pc.” [source](https://www.reddit.com/r/GrokBot/comments/1x2g4n3/dont_understand_the_limitation_clicking_in_a/pf5nuu5/)
- Complaint, 2026-10-08, @bot (X): “@elonmusk @brianroemmele @grok @bot linux app still needs the local computer access feature (among others)” [source](https://twitter.com/1255532722988212225/status/2108098418237411785)

### Muse

- Praise, 2026-10-18, @muse (X): “@_simonsmith i love that @muse can access my full messages and whatsapp, reminders, calendar etc. clearly it’s possible… why dots and others can’t or haven’t escapes me.” [source](https://twitter.com/1561415336037175297/status/2111912319924240778)
- Praise, 2026-10-12, App Store (App Store): “so glad i decided to try muse. it’s very helpful. muse has helped me clear space on my phone that i just never wanna do. plus it helping me with a hobby of mine. can’t wait to see what else i use it for. so daft very impressed!” [source](https://apps.apple.com/us/app/muse-from-meta/id6760173601)
- Praise, 2026-10-03, Play Store (Play Store): “this app was awesome. it helped me find old files and pics from an old phone i cannot access. definitely will keep using.” [source](https://play.google.com/store/apps/details?id=com.facebook.aura)
- Complaint, 2026-10-16, Meta Muse Is Incredible - 5 Features You Need To Try (YouTube): “mostly useless. i have it on my phone handling marketplace interactions. mostly useless - its like an extra notificaiton. that's it. i need to view and control apps. like an ai to take these stupid computer based exams for me. lol” [source](https://www.youtube.com/watch?v=lC_-9TD3TfA&lc=Ugz35vKXcnNkjNX_lcZ4AaABAg)
- Complaint, 2026-10-15, Play Store (Play Store): “i would have given it 5 stars but it can't delete text messages.” [source](https://play.google.com/store/apps/details?id=com.facebook.aura)
- Complaint, 2026-10-07, App Store (App Store): “can’t do what i need it to do. any find a photo from 2015, how’s that possible?” [source](https://apps.apple.com/us/app/muse-from-meta/id6760173601)

### ChatGPT Dots

- Praise, 2026-10-07, X search: ChatGPT dots, ChatGPT dot, OpenAI dots, OpenAI's dot (X): “i just called chungus (my openai dot) on the phone while picking up mexican food and asked it to transfer some rex benchmarks from last night on my mac studio to my macbook pro via tailscale and i just got to my desk and there they are. what a fucking time to be alive.” [source](https://twitter.com/12819682/status/2107907073992450112)
- Praise, 2026-10-04, ChatGPT Dots Finally Clicked When I Learned This (YouTube): “chatgpt work had some issues connecting to my computer even though it has done it before. but when i asked dots instead, it connected just fine.” [source](https://www.youtube.com/watch?v=9RYDaLnB6ec&lc=Ugx7MPRhI6Edjt_o6sJ4AaABAg)
- Praise, 2026-09-30, X search: ChatGPT dots, ChatGPT dot, OpenAI dots, OpenAI's dot (X): “the chatgpt dot is amazing—like iron man’s jarvis. it handles phone calls, controls codex for tasks from chats or the dot, and can even access local files. incredible!” [source](https://twitter.com/2010604231477325826/status/2105293420311052695)
- Complaint, 2026-10-17, Put your dot on call (YouTube): “same problem here! tried with multiple computers and nothing, i’ve searched all over youtube and haven’t seen a single example of a dot using a physical computer” [source](https://www.youtube.com/watch?v=GBOZIRK1ujw&lc=UgxHTiAGWbvPkx-3k6p4AaABAg.Ac23tD4hLjrAc2HCvBuONO)
- Complaint, 2026-10-16, Put your dot on call (YouTube): “my dots cannot access my computer; i have filed multiple support tickets… can you address this?” [source](https://www.youtube.com/watch?v=GBOZIRK1ujw&lc=UgxHTiAGWbvPkx-3k6p4AaABAg)
- Complaint, 2026-10-12, X search: ChatGPT dots, ChatGPT dot, OpenAI dots, OpenAI's dot (X): “is there anyone else who has the same symptom where the dot keeps losing sight of my pc...? #chatgpt #dot” [source](https://twitter.com/1855871410738176000/status/2109678737889583584)

### Gemini Spark

- Praise, 2026-10-15, X search: Gemini Spark (X): “just by requesting from my smartphone, the file organization on my home mac starts. gemini spark's "tasks" is too convenient. [link] [link]” [source](https://twitter.com/1982415242937425920/status/2110591244405448849)
- Praise, 2026-09-19, X search: Gemini Spark (X): “gemini spark is useful, i manage my mac storage through it and import stuff to cloud.” [source](https://twitter.com/2079385658964242432/status/2101137773935857939)
- Praise, 2026-09-13, Google's New AI Agent! - Gemini Spark Full Beginner's Guide (YouTube): “spark is deeply integrated in the google eco, including drive. and drive has a windows app. so if you connect spark with drive and drive with windows, there you have it. when you tell spark to modify a file on drive, that change will be synced to the local disk through the drive desktop app. i have been using this set up for months, it's not exactly the same as cowork or codex, but it works. the integration is really convenient.” [source](https://www.youtube.com/watch?v=L-S0xG23B3g&lc=UgzvWr8jQhCvokJYdwV4AaABAg.AafOUIwQ9C9AafzRI9Zwg1)
- Complaint, 2026-09-15, X search: Gemini Spark (X): “just wanted chatgpt to use my phone like it does my computer or browser. the experience is meh. not only is gemini spark not there yet, but google actively prevents you from using other assistants for that. some things just aren’t meant to be i guess. [link]” [source](https://twitter.com/15095414/status/2099932199176786107)
- Complaint, 2026-09-11, X search: Gemini Spark (X): “i guess gemini spark's local file operations are still not supported 😱 it's quite important, so i hope they will support it soon [link]” [source](https://twitter.com/1125206803/status/2098305144211574865)
- Complaint, 2026-09-16, X search: Gemini Spark (X): “the gemini mac version desktop app is out! this makes it easier to call gemini from codex with hooks, right? you can proofread text without even integrating with the api. however, i linked gemini spark to the local folder, but even though it said it could search for files, it hasn't accessed them at all and is useless. [link] [link]” [source](https://twitter.com/1912080237028114432/status/2100141392622399564)

### Hark

- Praise, 2026-10-13, @hark_labs (X): “@pablothethinker @hark_labs interesting point, yeah i was using it a lot too with brains across my notion, some apis from figma jev and even a 3d modeler installed in my pc but connected with hark via cloudflare; it feels amazing the "no limit" sensation that hark gives you with things. bravo! @hark_labs” [source](https://twitter.com/1505918288295088130/status/2109849325685661876)
- Complaint, 2026-10-11, @hark_labs (X): “@hark_labs hey. great work guys. using it for animation. everything is great but this is such a huge bottle neck, have to circumvent and retrieve downloads for it every few minutes. give it access to downloads please. the strategies it pointed out failed [link]” [source](https://twitter.com/727938930235064322/status/2109190820201189558)
- Complaint, 2026-10-11, @hark_labs (X): “while i’m loving many aspects of @hark_labs ai - one major disadvantage and disappointment is its apparent inability to read files on the hard drive. for this i have to use @bot” [source](https://twitter.com/1519542211376869376/status/2109399264396972046)
- Complaint, 2026-10-17, Play Store (Play Store): “feels creepy with all of the account information it wants. dozens of integrations, but not the right ones for me, and you can't add your own out of the thousands that should be available with the standard mcp integration method. also it doesn't properly register/work as a digital assistant app with android, so it's just an app, not a true android assistant. between those two major issues, it's not actually useful for anything much at all.” [source](https://play.google.com/store/apps/details?id=com.hark.android)