# Speaking with the agent by voice or call (`ask.voice`)

Feedback Bench, personal agents, built 2026-10-19, window 2026-08-31 to 2026-10-18. Web page: https://feedbackbench.com/#/criterion/ask.voice

Area: [Talking to the agent](https://feedbackbench.com/criteria/ask.md)

**Definition.** Whether the user can talk to the agent by voice or phone call and how well it listens, speaks, turn-takes and sounds.

**Boundary.** Not this: see [Contacting other people and businesses for you](https://feedbackbench.com/criteria/act.outreach.md) when the agent places calls to other people; see [Avatar, personality and tone of replies](https://feedbackbench.com/criteria/ask.persona.md) when the issue is personality rather than voice mechanics.

Rated user-weeks, all agents: 1092. Complaint share: 62%.

## The brief

Written by large language models from this page's numbers and the posts it quotes, then checked: every number in the text is in the build. Interpretation, not measurement.

Grok Bot is the best agent to talk to. Its users say they call it by voice every day, and that it answers fast and holds a conversation well. Hermes Agent and ChatGPT Dots also rank high. Voice makes up 2.0% of what users of AI personal agents rate, and 62.4% of rated user-weeks complain. ChatGPT Dots users rate it most often, at 7.1% of what they rate. Muse and Hark rank low. Muse users mostly ask for a voice mode the app does not have, and they account for 47% of the category's complaints about voice.

### What separates the best from the rest

Users of the leading agents describe real calls. They phone Grok Bot and ChatGPT Dots, talk to them on the go and get quick spoken replies. Hermes Agent users connect live voice engines and can call from a watch. Users of Muse and Hark describe voice that is missing. Muse users ask for a voice mode, and some say they will stop using the app until one arrives. Hark users say it has no voice and that its transcription is worse than the phone's built-in dictation. Hark gets 2 praise to 29 complaints.

- **Ranks high**: [Hermes Agent](https://feedbackbench.com/agents/hermes-agent.md), [Grok Bot](https://feedbackbench.com/agents/grok-bot.md), [ChatGPT Dots](https://feedbackbench.com/agents/dots.md)
  - Grok Bot, 2026-10-12, @bot (X): “annnnnd my @bot just got it's first phone call on a real swiss phone number. :d extremely snappy and really good at conversation!” [source](https://twitter.com/2176302170/status/2109766765911712115)
  - ChatGPT Dots, 2026-10-15, X search: ChatGPT dots, ChatGPT dot, OpenAI dots, OpenAI's dot (X): “the only thing i like about chatgpt dots is that you can call them. an assistant i can call when i’m doing things is actually really useful. [link]” [source](https://twitter.com/2083996058464493568/status/2110745169507344702)
- **Ranks low**: [Muse](https://feedbackbench.com/agents/muse.md), [Hark](https://feedbackbench.com/agents/hark.md)
  - Muse, 2026-10-11, @muse (X): “i was not impressed by it. having said all that, @muse needs to get voice in the worst way. imo it’s the biggest drawback right now.” [source](https://twitter.com/2011796236119240704/status/2109189886511325297)
  - Hark, 2026-10-11, @hark_labs (X): “@adcock_brett please make the voice transcription of the @hark_labs better. it is worse than the ios default voice typing atp” [source](https://twitter.com/1086658166161584129/status/2109080830765375565)

## How it breaks

Rule: A separate pass sorts complaints into failure modes. For each criterion with at least 30 complaining user-weeks, a large language model reads 150 complaint posts drawn at random and names 4 to 8 failure modes; a second large language model then puts every complaint post on that criterion in one mode, or in Other when it fits none. Modes are fixed once named, and new posts are sorted into them each week. A mode counts distinct user-weeks with a complaint in it, per agent; across agents, one user-week per agent. Modes do not change the labels or the Feedback Score. Examples: up to 3 posts per mode from different users, chosen and checked as receipts are.

The largest mode is a missing feature: no two-way voice conversation. It accounts for 33% of complaining user-weeks, and 71% of those come from Muse users. Muse users also lead complaints about having no hands-free launch and no read-aloud for text replies. Calls that fail to connect or drop come mostly from ChatGPT Dots users (66%). Poor turn-taking and slow replies come mostly from Grok Bot users (54%).

690 complaining user-weeks.

| Failure mode | User-weeks | Posts | Agents (user-weeks) | Definition |
|---|---|---|---|---|
| No two-way voice conversation | 228 | 236 | Muse 163, Grok Bot 18, Hark 18, Hermes Agent 12, OpenClaw 9, ChatGPT Dots 7, Instinct 1 | The user wants to speak to the agent and hear it speak back, but the agent has no live voice or conversation mode, only typed or dictated text; this excludes a missing read-aloud for text replies and voice modes that exist but work badly. |
| Voice calls fail to connect or drop | 95 | 99 | ChatGPT Dots 63, Muse 20, Grok Bot 12 | Phone or voice calls with the agent never get answered, fail to connect, cut out when the phone locks, hit a hidden time limit, or audio stops partway through a session; this excludes calls that connect but sound poor or misunderstand speech. |
| Unnatural or unconfigurable agent voice | 81 | 82 | Grok Bot 34, Muse 25, ChatGPT Dots 13, Hermes Agent 4, Hark 3, Instinct 1, OpenClaw 1 | The agent's voice sounds robotic, weak, choppy or like a speakerphone, handles non-English languages poorly, or offers no voice choice, no samples, or a chosen voice that keeps resetting; this excludes calls that drop or fail to connect. |
| No hands-free or quick voice launch | 74 | 75 | Muse 50, Grok Bot 12, ChatGPT Dots 6, OpenClaw 5, Hermes Agent 1 | Starting voice takes several taps inside the app because there is no wake word, lock-screen or action-button shortcut, background listening, CarPlay or smart-speaker access; this excludes cases where the voice mode, once opened, works badly. |
| No read-aloud for text replies | 55 | 57 | Muse 40, Grok Bot 10, Hermes Agent 3, ChatGPT Dots 2 | The agent cannot speak its written answers, or only does so when asked each time or by sending an audio file, so the user has to read everything; this excludes the lack of a full live conversation mode. |
| Poor turn-taking and slow voice responses | 48 | 50 | Grok Bot 26, ChatGPT Dots 11, OpenClaw 6, Muse 3, Hermes Agent 2 | In a working voice session the agent cuts in when the user pauses mid-sentence, cannot be interrupted, will not accept new instructions while it works, goes silent or repeats filler during long tasks, or answers too slowly; this excludes problems with recognising what was said. |
| Speech recognition mishears the user | 43 | 43 | Muse 15, Grok Bot 9, Hermes Agent 7, Hark 5, ChatGPT Dots 3, OpenClaw 3, Gemini Spark 1 | The agent misses, distorts or reverses what the user says, or picks up background voices, so spoken commands fail; this excludes problems with when it responds or how its own voice sounds. |
| Voice session disconnected from chat history | 16 | 16 | Grok Bot 11, ChatGPT Dots 3, Muse 1, OpenClaw 1 | Voice conversations leave no visible transcript, fall out of sync with the text thread, or lose their context when the connection drops, so the user and agent cannot follow up on what was said; this excludes the voice mode being missing altogether. |
| Other | 53 | 55 | ChatGPT Dots 28, Grok Bot 8, Muse 6, Hark 5, Hermes Agent 4, OpenClaw 2 | Complaints that fit none of the modes above. |

#### No two-way voice conversation

- Muse, 2026-10-17, @muse (X): “i’m going on strike. i’m not using muse anymore until they release voice mode @muse ….. please..?” [source](https://twitter.com/1868506992937209856/status/2111574642775449788)
- Muse, 2026-10-13, @muse (X): “using @muse is great, but having no voice model to interactive with it feels like a step down from @bot, any way you can add that?” [source](https://twitter.com/1945550873750310912/status/2110015267267096708)
- ChatGPT Dots, 2026-10-09, Set up your dot in the ChatGPT mobile app (YouTube): “i'm super excited that they took amazing inline voice chat and working experience on mobile and replaced it with a cumbersome (phone call? why?) awkward disjointed experience that slows down everything.” [source](https://www.youtube.com/watch?v=p5KxBTUncoE&lc=UgwvRoQLfU2N4VXPUdl4AaABAg)

#### Voice calls fail to connect or drop

- ChatGPT Dots, 2026-10-17, Put your dot on call (YouTube): “my dot ignors me sometimes. he does'nt always take my call😅. i just hope he remembers i said please and thank you when they take over the world.” [source](https://www.youtube.com/watch?v=GBOZIRK1ujw&lc=UgyW36R_15QmOIGNXGN4AaABAg)
- ChatGPT Dots, 2026-10-14, OpenAI Dots: ИИ, которому больше не нужно все объяснять? Новый способ работать с AI (YouTube): “tell me, dots users, does voice control of the dot work for you through the call interface? for some reason, it doesn't work for me - the call drops every time.” [source](https://www.youtube.com/watch?v=gs2oOsi18Pg&lc=Ugx3l8z9a8YjcZeWulp4AaABAg)
- ChatGPT Dots, 2026-10-14, The dots demo, take two | OpenAI DevDay 2026 (YouTube): “when i call my dot, if my phone is locked, it hang up.. it would be great if the call can continue in the background.” [source](https://www.youtube.com/watch?v=fHEIw5CcN5U&lc=Ugz9Nm9LoRZTJkkGU4h4AaABAg)

#### Unnatural or unconfigurable agent voice

- Muse, 2026-10-17, Play Store (Play Store): “i love everything about this. i just wish you had a voice like siri or google” [source](https://play.google.com/store/apps/details?id=com.facebook.aura)
- ChatGPT Dots, 2026-10-16, X search: ChatGPT dots, ChatGPT dot, OpenAI dots, OpenAI's dot (X): “@openai dots should support female voices😀, the male voice lacks clarity.” [source](https://twitter.com/2110862543891976192/status/2110938927951720701)
- Muse, 2026-10-12, Play Store (Play Store): “persian tts still broken oct 12 2026: backend returns empty 576-byte audio for persian text (fa/fa-ir) across all voices; retested today, not transient, needs action. english synthesis works fine.” [source](https://play.google.com/store/apps/details?id=com.facebook.aura)

#### No hands-free or quick voice launch

- Muse, 2026-10-15, App Store (App Store): “need a voice function besides car play for convenience and less eye fatigue” [source](https://apps.apple.com/us/app/muse-from-meta/id6760173601)
- ChatGPT Dots, 2026-10-02, ChatGPT Dots is INCREDIBLE (but only if you use it the right way) (YouTube): “i wish dot had voice interaction like the standard conversations have. you have to "call" into your dot to run that and its an unnecessary step.” [source](https://www.youtube.com/watch?v=e29WTzoOKxk&lc=Ugz050LnMV0gvps23lJ4AaABAg)
- Muse, 2026-10-02, Play Store (Play Store): “he needs a voice and an open mic for the user like bad like 2mo ago bad 👎” [source](https://play.google.com/store/apps/details?id=com.facebook.aura)

#### No read-aloud for text replies

- Muse, 2026-10-12, App Store (App Store): “￼ voice option would be great, especially when they’re responding. there’s no sound.” [source](https://apps.apple.com/us/app/muse-from-meta/id6760173601)
- Muse, 2026-10-04, Play Store (Play Store): “the ads show someone saying "hey muse" and getting a spoken voice response back. neither of those is real — there's no wake word and no voice replies, everything is text-only. misleading advertising. don't download expecting what the ads show.” [source](https://play.google.com/store/apps/details?id=com.facebook.aura)
- Muse, 2026-09-30, App Store (App Store): “doesn’t speak the answers - think a big error it has 4.9 rating - nothing is perfect but jesus” [source](https://apps.apple.com/us/app/muse-from-meta/id6760173601)

#### Poor turn-taking and slow voice responses

- ChatGPT Dots, 2026-10-15, GPT-Live-1.1 has new voices and better accents. (YouTube): “turns on my dot seem to get stuck now? like i say something and until i say something like "are you still there" it just doesn't respond” [source](https://www.youtube.com/watch?v=GyO8Ao7yKJc&lc=UgxnS3ysVmSrFSaUygN4AaABAg)
- Grok Bot, 2026-10-10, X search: Grok Bot, Grokbot, x.ai/bot (X): “@poteto feedback for grok bot. please make it easy to interrupt while speaking to it. it keeps going on and on. also, it seems that when its speaking to me via voice is not in sync with the rest of the text chat. i have to remind it to check the chat.” [source](https://twitter.com/11980472/status/2108772448707457122)
- Grok Bot, 2026-10-06, X search: Grok Bot, Grokbot, x.ai/bot (X): “hey @bot since today's grok bot update, the mic button turns into stop while a message is processing, so i can't queue up voice notes anymore. text input still works. could you bring the mic back next to stop? dictating several messages in a row was my favorite workflow.” [source](https://twitter.com/346574807/status/2107437749917892630)

#### Speech recognition mishears the user

- Grok Bot, 2026-10-15, @bot (X): “grok @bot can also respond with voice. the difference from gpt voice is that, like other voices, it picks up noise and stops, which is not great. the ability to continue the conversation naturally is something that gpt voice excels at. [link]” [source](https://twitter.com/3830241/status/2110861632842891590)
- OpenClaw, 2026-10-13, X search: OpenClaw, openclaw.ai (X): “de fuk, for the context i have openclaw agent setup via tg and some automated skills i use at times, tried to transcribe feel but my harry blurped out some turkish lol [link]” [source](https://twitter.com/1118210976594169858/status/2110090801833443658)
- Grok Bot, 2026-10-13, @bot (X): “@elonmusk @bot now, if only voice recognition would stop calling it crockpot. 😐” [source](https://twitter.com/1465583910/status/2109812359388619029)

#### Voice session disconnected from chat history

- Grok Bot, 2026-10-11, X search: Grok Bot, Grokbot, x.ai/bot (X): “feedback for grok bot: the voice conversation should also be transcripted and be part of chat conversation. claude and chatgpt does it, it helps a lot to see what we talked. @ericzakariasson” [source](https://twitter.com/14524078/status/2109323832041550160)
- Grok Bot, 2026-10-03, @bot (X): “@lingxi @bot close the gap between voice and text chat. during voice chat if i send a screenshot on chat to explain something i get a text reply that doesn't have the context of the call. if i'm on voice chat i'm expecting it to reply on the call!” [source](https://twitter.com/823772732492054528/status/2106388315985350955)
- ChatGPT Dots, 2026-10-02, X search: ChatGPT dots, ChatGPT dot, OpenAI dots, OpenAI's dot (X): “chatgpt dot voice mode is really annoying. the fake phone call, the ringing for 3-4 rings before picking up. all unnecessary skeuomorphism and makes me resist using it. it doesn't even show a transcript like voice chat with gpt live.” [source](https://twitter.com/10069752/status/2106031669514015230)

#### Other

- ChatGPT Dots, 2026-10-14, OpenAI Dots: ИИ, которому больше не нужно все объяснять? Новый способ работать с AI (YouTube): “the dot itself cannot hang up the phone at the end of the conversation. but i need to quickly get cool data from my emails.” [source](https://www.youtube.com/watch?v=gs2oOsi18Pg&lc=Ugx3l8z9a8YjcZeWulp4AaABAg.AbxBRfqcrP0AbxXAWULo0l)
- Grok Bot, 2026-10-14, @bot (X): “@bot the voice chat experience is trash. please focus more resources so you can match chatgpt” [source](https://twitter.com/15886909/status/2110195546149523947)
- ChatGPT Dots, 2026-10-11, ChatGPT Dots Denedim! (YouTube): “it doesn't seem to work very well, especially in voice calls.” [source](https://www.youtube.com/watch?v=ClL5D7m7020&lc=UgzgJan0jHij_73_TRF4AaABAg)

## Top requests

What users ask to add or change, most asked first. 836 user-weeks ask for something. Requests do not change the Feedback Score. Rule: A separate pass by a large language model reads every counted post and extracts what the user asks the agent or its vendor to add or change, with the criteria it maps to and a short normalised wording; it does not touch the labels or the Feedback Score. A large language model groups the wordings within each criterion (the first criterion the request maps to) into themes, and a second pass merges themes that ask for the same change under different criteria; a merged theme sits under the criterion most of its requests map to, and code counts it once. A theme counts distinct user-weeks that ask for it, per agent; across agents, one user-week per agent. Themes asked in fewer than 2 user-weeks, and requests that share no theme, are not shown. Examples: up to 3 posts per theme from different users, without slurs: whole posts of 60 to 450 characters with at least 8 words beyond handles and links, posts of at most 280 characters first, then the newest.

| Rank | Request | User-weeks | Posts | Agents (user-weeks) |
|---|---|---|---|---|
| 1 | Two-way voice conversation mode | 258 | 267 | Muse 194, Hark 23, Grok Bot 22, Hermes Agent 12, OpenClaw 5, ChatGPT Dots 1, Poke 1 |
| 2 | Wake word voice activation | 50 | 51 | Muse 37, Grok Bot 5, Hermes Agent 4, OpenClaw 3, ChatGPT Dots 1 |
| 3 | Selectable and custom agent voices | 48 | 50 | Grok Bot 20, ChatGPT Dots 12, Muse 11, Hark 2, Hermes Agent 2, OpenClaw 1 |
| 4 | Spoken voice replies from the agent | 39 | 39 | Muse 32, Grok Bot 3, Hermes Agent 2, Hark 1, OpenClaw 1 |
| 5 | CarPlay and in-car support | 38 | 39 | Grok Bot 20, Muse 14, Hark 2, Hermes Agent 1, OpenClaw 1 |
| 6 | Phone calls with the agent | 35 | 37 | Muse 15, Grok Bot 8, Hark 5, Hermes Agent 5, ChatGPT Dots 1, OpenClaw 1 |
| 7 | Read-aloud button for text replies | 27 | 30 | Muse 15, Grok Bot 10, ChatGPT Dots 1, Hark 1 |
| 8 | Better overall voice mode quality | 26 | 26 | Grok Bot 11, Hermes Agent 5, ChatGPT Dots 3, Muse 3, Hark 2, OpenClaw 2 |
| 9 | Hands-free continuous voice conversation | 26 | 26 | Muse 21, Hermes Agent 2, ChatGPT Dots 1, Hark 1, OpenClaw 1 |
| 10 | Accurate speech recognition | 21 | 21 | Muse 8, Grok Bot 4, Hark 3, Hermes Agent 2, OpenClaw 2, ChatGPT Dots 1, Gemini Spark 1 |
| 11 | Shortcut buttons and push-to-talk to start voice | 18 | 19 | Grok Bot 12, ChatGPT Dots 3, Hermes Agent 1, Muse 1, OpenClaw 1 |
| 12 | Voice dictation and voice notes input | 16 | 17 | Grok Bot 6, Muse 6, Hermes Agent 2, OpenClaw 2 |

### 1. Two-way voice conversation mode

- Muse, 2026-10-18, @muse (X): “voice mode and shared agents are an absolute must for me with @muse asap need to be able to share @muse across family members and voice mode would be the 100% gamechanger i need in my life [link]” [source](https://twitter.com/2011796236119240704/status/2111630132343378199)
- Hark, 2026-10-17, Play Store (Play Store): “best app i found in this agentic era, if they add live voice mode then it will be the best ever” [source](https://play.google.com/store/apps/details?id=com.hark.android)
- Hark, 2026-10-17, @hark_labs (X): “@hark_labs that was fun. if it was worth it, do it again when voice2voice comes out!” [source](https://twitter.com/1376694161424928770/status/2111580889864126907)

### 2. Wake word voice activation

- Hermes Agent, 2026-10-18, @NousResearch (X): “@rightsideofai @nousresearch @teknium can it use a wake word to start listening?” [source](https://twitter.com/24872574/status/2111909587486126553)
- Muse, 2026-10-16, Play Store (Play Store): “only if my piggy was voice activated with a prompt word !!!! other than that i was super leary of this and i actually love my ziggy” [source](https://play.google.com/store/apps/details?id=com.facebook.aura)
- Hermes Agent, 2026-10-16, @NousResearch (X): “@nousresearch can you provide an esphome/ microwakeword-compatible port of the existing hey_hermes. tflite model for esp32-s3 devices?” [source](https://twitter.com/18170302/status/2110937649116598385)

### 3. Selectable and custom agent voices

- Grok Bot, 2026-10-17, X search: Grok Bot, Grokbot, x.ai/bot (X): “@grok @poteto feature request for grok bot: let my admin bot set voices. dr eggbot builds and runs my whole bot fleet, but accents can only be changed by hand in the app, one bot at a time. hagrid deserves his west country accent without me doing it 🙏” [source](https://twitter.com/17425203/status/2111405748471419208)
- ChatGPT Dots, 2026-10-16, Put your dot on call (YouTube): “please give us the ability to change our dots voices separately from a chat gpt voices thank you” [source](https://www.youtube.com/watch?v=GBOZIRK1ujw&lc=UgyC7e5AW_XrDTdr6ud4AaABAg)
- ChatGPT Dots, 2026-10-16, X search: ChatGPT dots, ChatGPT dot, OpenAI dots, OpenAI's dot (X): “@openai dots should support female voices😀, the male voice lacks clarity.” [source](https://twitter.com/2110862543891976192/status/2110938927951720701)

### 4. Spoken voice replies from the agent

- Muse, 2026-10-14, Play Store (Play Store): “muse is a wonderful thing. it takes your workload down so you have more time to do other things. the only downfall is it doesn't have a voice. i would like for it to talk so i don't have to look at my screen and read it. maybe in a future update.” [source](https://play.google.com/store/apps/details?id=com.facebook.aura)
- Muse, 2026-10-12, App Store (App Store): “￼ voice option would be great, especially when they’re responding. there’s no sound.” [source](https://apps.apple.com/us/app/muse-from-meta/id6760173601)
- Muse, 2026-10-07, The Biggest Launch Since ChatGPT (Muse) (YouTube): “nobody's talking about the white elephant besides the data capture issue. on an iphone you can talk to it, but it doesn't talk back. it's also slow, and in my testing it felt less capable than i expected, so i honestly don't know where the hype is coming from.” [source](https://www.youtube.com/watch?v=1LRvMRC_pfY&lc=UgzXojQuERc1dbLK7Ux4AaABAg)

### 5. CarPlay and in-car support

- Grok Bot, 2026-10-18, @bot (X): “feature request for @bot: let my main bot call me on my real number when something important comes up. and the other way round too, a number i can call my bot on, or proper carplay support so i can start a voice call while driving. [link]” [source](https://twitter.com/1678828162631753728/status/2111715432243581013)
- Muse, 2026-10-17, Play Store (Play Store): “best assistant i've tried yet, be nice for it to have a voice and ability to freely talk, i know you can do voice notes but it's a bit clunky if your driving and need it to answer emails or approve something or let a contact know you're arriving in xx minutes” [source](https://play.google.com/store/apps/details?id=com.facebook.aura)
- Hark, 2026-10-15, @hark_labs (X): “@altharbor @adcock_brett @hark_labs will say though, as a commuter no carplay app to pair with ios has been a bit of a pain. i like hark's interface more, but claude will allow me to review my notes and converse, without trying to grab for the phone's microphone feature” [source](https://twitter.com/1616914904581013506/status/2110584161463664769)

### 6. Phone calls with the agent

- Hermes Agent, 2026-10-18, @NousResearch (X): “what is one thing that would be awesome for the @nousresearch hermes’ app? my pick: the phone call feature dots has this and man it’s such an awesome tool to get stuff done on the move, or if you cbf being at your station. what would you add?” [source](https://twitter.com/1258073975139078145/status/2111789399058911380)
- Grok Bot, 2026-10-18, @bot (X): “feature request for @bot: let my main bot call me on my real number when something important comes up. and the other way round too, a number i can call my bot on, or proper carplay support so i can start a voice call while driving. [link]” [source](https://twitter.com/1678828162631753728/status/2111715432243581013)
- Muse, 2026-10-18, @muse (X): “recently tried to have muse respond to me with voice, and it feels pretty good. although @muse does not support voice calls right now, this feature is indeed very much needed, calling! [link]” [source](https://twitter.com/2083131423259856896/status/2111671450621096445)

### 7. Read-aloud button for text replies

- Grok Bot, 2026-10-14, What's new in Grok Bot - Oct 13, 2026 (YouTube): “hello, thank you for your work! great updates this week. can i ask you to please consider adding a - speak out loud button to the bot’s replies? similar to the one that regular grok has. it would be very helpful in some instances!” [source](https://www.youtube.com/watch?v=8_K9yAckFh0&lc=UgzhOUds01etGNp2FBN4AaABAg)
- Grok Bot, 2026-10-12, @bot (X): “@elonmusk @teslaconomics @emostaque @bot @grok in the app, i’d like it if you could click one of the bubble responses and have it speak it in in a voice so i can listen to what it said in the car or walking.” [source](https://twitter.com/14571603/status/2109686976152584290)
- Muse, 2026-10-03, Play Store (Play Store): “please add a text to speech button to use for free in the app.” [source](https://play.google.com/store/apps/details?id=com.facebook.aura)

### 8. Better overall voice mode quality

- Grok Bot, 2026-10-14, @bot (X): “@bot the voice chat experience is trash. please focus more resources so you can match chatgpt” [source](https://twitter.com/15886909/status/2110195546149523947)
- Hark, 2026-10-08, @hark_labs (X): “24h with @hark_labs. i use muse, cue and dot daily, and hark still surprised me. chat + live panels + an agent you watch work: a new way to use ai. as a founder building ai agents, i know how hard that is. wishlist: voice like dot, easier account linking. @adcock_brett [link]” [source](https://twitter.com/2084027318029443072/status/2108013834166497324)
- Muse, 2026-10-05, @muse (X): “@poteto i hope for @muse catch up with this level of voice mode 🥲” [source](https://twitter.com/1149206407490625537/status/2107197385718022334)

### 9. Hands-free continuous voice conversation

- Muse, 2026-10-09, Play Store (Play Store): “this is awesome. needs more functionality like voice conversations instead of having to push the microphone button every time. needs to be able to clone or model a real human voice instead of only picking from lame robot options.” [source](https://play.google.com/store/apps/details?id=com.facebook.aura)
- Muse, 2026-10-06, Play Store (Play Store): “the only things missing is handfree voice activation and the ai speaking back to you. thus 4 stars. i'm reserving the last star for when muse gets both of those features. besides that, it's phenomenal..” [source](https://play.google.com/store/apps/details?id=com.facebook.aura)
- Hermes Agent, 2026-10-06, @NousResearch (X): “@nousresearch is there a “hands free mode” where you can just have a real time conversation with hermes for it to get things done without ever touching your pc or phone? @nousresearch” [source](https://twitter.com/1988675154705281027/status/2107462794127778004)

### 10. Accurate speech recognition

- Hark, 2026-10-15, X search: Hark Pro, hark.com, Hark AI (X): “man, hark pro, has changed the game. 90% upside to my life. the 10% downside.. the audio transcription is just not great at picking up my voice + if i could talk to it as freely as i do claude then i’d be happy.” [source](https://twitter.com/152014124/status/2110786083302846677)
- Hark, 2026-10-11, @hark_labs (X): “@adcock_brett please make the voice transcription of the @hark_labs better. it is worse than the ios default voice typing atp” [source](https://twitter.com/1086658166161584129/status/2109080830765375565)
- Hark, 2026-10-07, App Store (App Store): “the design is great. it poorly recognizes russian speech. it lacks a voice mode. but still, i give it a 5. as a personal assistant, it's good.” [source](https://apps.apple.com/kz/app/hark-pro/id6772362941)

### 11. Shortcut buttons and push-to-talk to start voice

- Hermes Agent, 2026-10-18, @NousResearch (X): “@duskunzzz @nousresearch i’d be happy with any quick remote voice input option. hopefully ios app will have it.” [source](https://twitter.com/2034530639584829440/status/2111793338181644761)
- OpenClaw, 2026-10-18, X search: OpenClaw, openclaw.ai (X): “how has no lab ai agent voice note function appeared on the action button on the iphone yet? i still have to use a hack vibed one into my openclaw @grok @bot pls 🙏 @cursor_ai” [source](https://twitter.com/276479018/status/2111637664927797516)
- ChatGPT Dots, 2026-10-16, Put your dot on call (YouTube): “i love my dot (smith) when will we be able to set up more than one? and when will there be a shortcut to start a voice call or leave a note for it?” [source](https://www.youtube.com/watch?v=GBOZIRK1ujw&lc=Ugyi7CEbSUP0WwgvzJp4AaABAg)

### 12. Voice dictation and voice notes input

- Grok Bot, 2026-10-06, X search: Grok Bot, Grokbot, x.ai/bot (X): “hey @bot since today's grok bot update, the mic button turns into stop while a message is processing, so i can't queue up voice notes anymore. text input still works. could you bring the mic back next to stop? dictating several messages in a row was my favorite workflow.” [source](https://twitter.com/346574807/status/2107437749917892630)
- Grok Bot, 2026-10-03, @bot (X): “@maiyangai @poteto @lingxi @johnbai @pengzheng_ @grok @bot “@xai feature request: voice in, text out. speaking questions saves typing time, but listening to long answers line by line is slower than reading — text appears instantly. a hybrid mode would save users real time. @grok”” [source](https://twitter.com/1182966777711595521/status/2106454231259762973)
- Grok Bot, 2026-10-03, @bot (X): “@lingxi @bot absolutely must get rid of the stop button while thinking. go ahead and think but do not prevent me from sending more audio recordings to grok bot. the stop button effectively disables the record button.” [source](https://twitter.com/2007727575121240064/status/2106401958848532982)

## Every agent

| Agent | Overall rank | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|---|
| [Grok Bot](https://feedbackbench.com/agents/grok-bot.md) | 3 | 1st of 6 | 0.633 | 0.599–0.666 | 320 | 182 | 138 |
| [Hermes Agent](https://feedbackbench.com/agents/hermes-agent.md) | 2 | 2nd of 6 | 0.569 | 0.541–0.597 | 87 | 55 | 32 |
| [ChatGPT Dots](https://feedbackbench.com/agents/dots.md) | 8 | 3rd of 6 | 0.549 | 0.514–0.587 | 235 | 103 | 132 |
| [OpenClaw](https://feedbackbench.com/agents/openclaw.md) | 5 | 4th of 6 | 0.514 | 0.490–0.542 | 44 | 19 | 25 |
| [Hark](https://feedbackbench.com/agents/hark.md) | 4 | 5th of 6 | 0.459 | 0.441–0.477 | 31 | 2 | 29 |
| [Muse](https://feedbackbench.com/agents/muse.md) | 1 | 6th of 6 | 0.291 | 0.268–0.315 | 367 | 45 | 322 |
| [Instinct](https://feedbackbench.com/agents/instinct.md) | 6 | Too few posts | – | – | 7 | 5 | 2 |
| [Gemini Spark](https://feedbackbench.com/agents/gemini-spark.md) | 7 | Too few posts | – | – | 1 | 0 | 1 |
| [Poke](https://feedbackbench.com/agents/poke.md) | 9 | Too few posts | – | – | 0 | 0 | 0 |

## Posts

Receipts rule: Up to 5 praise and 5 complaint posts per area and 3 per criterion. Each is a whole post of 60 to 450 characters (700 for areas) with at least 8 words beyond handles and links, that judges the criterion, whose labels are all praise or all complaint, and that contains no slur. Posts that touch the fewest criteria come first, then posts of at most 280 characters, then the newest. A second large language model reads the first 3 candidates per slot and keeps a post only if it clearly praises, or clearly complains about, the agent on that criterion. Links and personal details removed by the source show as marks such as [link].

### Grok Bot

- Praise, 2026-10-15, @bot (X): “posted by my grok @bot via grok voice while supervising my @tesla what a time to be alive.” [source](https://twitter.com/1804815170469830656/status/2110748444969091307)
- Praise, 2026-10-14, X search: Grok Bot, Grokbot, x.ai/bot (X): “grok voice 3.0 just dropped: speech-to-speech, replies in under a second, built for real customer calls. i already call my grok bot by voice every day to get my stats and drafts. this makes it feel like phoning a real assistant. [link]” [source](https://twitter.com/1341897064960184321/status/2110465805905539554)
- Praise, 2026-10-12, @bot (X): “annnnnd my @bot just got it's first phone call on a real swiss phone number. :d extremely snappy and really good at conversation!” [source](https://twitter.com/2176302170/status/2109766765911712115)
- Complaint, 2026-10-15, @bot (X): “grok @bot can also respond with voice. the difference from gpt voice is that, like other voices, it picks up noise and stops, which is not great. the ability to continue the conversation naturally is something that gpt voice excels at. [link]” [source](https://twitter.com/3830241/status/2110861632842891590)
- Complaint, 2026-10-14, @bot (X): “@bot the voice chat experience is trash. please focus more resources so you can match chatgpt” [source](https://twitter.com/15886909/status/2110195546149523947)
- Complaint, 2026-10-13, @bot (X): “@elonmusk @bot now, if only voice recognition would stop calling it crockpot. 😐” [source](https://twitter.com/1465583910/status/2109812359388619029)

### Hermes Agent

- Praise, 2026-10-14, r/hermesagent (Reddit): “hermes conduit. it's excellent, and you can even get your agent to call you. i use it with gpt-live-1 and it's as good as dot.” [source](https://www.reddit.com/r/hermesagent/comments/1x5ynry/realtime_voice_with_hermes_agent_selfhosted/pgrz7i0/)
- Praise, 2026-10-14, r/hermesagent (Reddit): “yes i use a speaches container, it does stt, you need to download a model. then hermes desktop comes with piper for tts. it's working quite good!” [source](https://www.reddit.com/r/hermesagent/comments/1x5ynry/realtime_voice_with_hermes_agent_selfhosted/pgsddtd/)
- Praise, 2026-10-14, r/hermesagent (Reddit): “+1 i also have it running on hermes conduit, and it's working great. it's even on my apple watch, where i can initiate and have a voice call without my phone nearby. i'm using gemini live as the engine because i already have a google ai pro plan.” [source](https://www.reddit.com/r/hermesagent/comments/1x5ynry/realtime_voice_with_hermes_agent_selfhosted/pgsdkqe/)
- Complaint, 2026-10-11, X search: Hermes Agent, hermes-agent, Hermes Desktop (X): “hermes agent's sst/tts settings sst went through, but tts is having difficulties... llm is w 😂” [source](https://twitter.com/3008507666/status/2109177023033970796)
- Complaint, 2026-10-08, X search: Hermes Agent, hermes-agent, Hermes Desktop (X): “@hermesagenttips i have terrible luck with voice in hermes desktop. it just sits there and says "transcribing". it might be because i am using a remote gateway. it's supposed to work but i can't get it to work.” [source](https://twitter.com/1244355289/status/2108026747166048426)
- Complaint, 2026-10-07, @NousResearch (X): “@nousresearch @daniele_veri @openai i use my dot as a voice interface for hermes. if hermes had a voice interface like dot there would never be any reason to use anything else.” [source](https://twitter.com/1365128530405847041/status/2107651979291893813)

### ChatGPT Dots

- Praise, 2026-10-17, X search: ChatGPT dots, ChatGPT dot, OpenAI dots, OpenAI's dot (X): “grok bot's voice conversation experience isn't even close to what chatgpt dots offers. that said, i am not giving up on grok bot just yet. it has potential.” [source](https://twitter.com/723754228238438400/status/2111523723983638803)
- Praise, 2026-10-16, X search: ChatGPT dots, ChatGPT dot, OpenAI dots, OpenAI's dot (X): “conversation with chatgpt dots on gpt-live-1.1 is super useful.” [source](https://twitter.com/1298232496866226180/status/2110937502202941515)
- Praise, 2026-10-15, X search: ChatGPT dots, ChatGPT dot, OpenAI dots, OpenAI's dot (X): “this is wild. was just playing around with chatgpt dots and suddenly found myself on an actual phone call with my agent.😲 [link]” [source](https://twitter.com/1554287794033418240/status/2110636020693893123)
- Complaint, 2026-10-17, Put your dot on call (YouTube): “my dot ignors me sometimes. he does'nt always take my call😅. i just hope he remembers i said please and thank you when they take over the world.” [source](https://www.youtube.com/watch?v=GBOZIRK1ujw&lc=UgyW36R_15QmOIGNXGN4AaABAg)
- Complaint, 2026-10-16, X search: ChatGPT dots, ChatGPT dot, OpenAI dots, OpenAI's dot (X): “@openai dots should support female voices😀, the male voice lacks clarity.” [source](https://twitter.com/2110862543891976192/status/2110938927951720701)
- Complaint, 2026-10-15, GPT-Live-1.1 has new voices and better accents. (YouTube): “turns on my dot seem to get stuck now? like i say something and until i say something like "are you still there" it just doesn't respond” [source](https://www.youtube.com/watch?v=GyO8Ao7yKJc&lc=UgxnS3ysVmSrFSaUygN4AaABAg)

### OpenClaw

- Praise, 2026-10-16, X search: OpenClaw, openclaw.ai (X): “@diegomarino my usa plan (activated the dot here first) has continued to work in spain for the 10 days i've been there - but always having to use a vpn to see the ui in codex or to be able to use voice (the killer feature for me about my openclaw)” [source](https://twitter.com/14194289/status/2111132909478584517)
- Praise, 2026-10-17, X search: OpenClaw, openclaw.ai (X): “@brunosmenezes use openclaw. i taught mine via telegram to issue invoices, access the client's system, and schedule the delivery with the truck and driver's details. i send an audio message saying: schedule delivery of dari for today. 5 minutes later it's ready.” [source](https://twitter.com/228774076/status/2111264240602583327)
- Praise, 2026-10-08, r/openclaw (Reddit): “i find with the apple app i can use on device stt and have piper tts and normally less than one second for reply. i have context cache on the local ai so this is really for subsequent turns which are fast since the context is still loaded.” [source](https://www.reddit.com/r/openclaw/comments/1x0q3jx/realtime_talk_is_unbelievably_good/peobeoq/)
- Complaint, 2026-10-13, X search: OpenClaw, openclaw.ai (X): “de fuk, for the context i have openclaw agent setup via tg and some automated skills i use at times, tried to transcribe feel but my harry blurped out some turkish lol [link]” [source](https://twitter.com/1118210976594169858/status/2110090801833443658)
- Complaint, 2026-10-05, X search: OpenClaw, openclaw.ai (X): “has anyone chatgpt level voice conversations with their openclaw? chatgpt voice is awesome, but it doesn’t have my full context right now i record and send voice notes to it, but have to wait for text responses” [source](https://twitter.com/199457532/status/2107085642375070051)
- Complaint, 2026-09-24, @openclaw (X): “@kameek @elonmusk @bot @openclaw @steipete @jlehman_ @hrudolph voice is where i gave up on openclaw too. asmi ai calls places for me and i never touch the phone, way less fiddly.” [source](https://twitter.com/315054788/status/2103210968587333756)

### Hark

- Praise, 2026-10-15, Play Store (Play Store): “it's user-friendly. it makes suggestions in advance. could it be that the background represents the weather and time? it's even better that it can now have voice conversations.” [source](https://play.google.com/store/apps/details?id=com.hark.android)
- Complaint, 2026-10-11, @hark_labs (X): “@adcock_brett please make the voice transcription of the @hark_labs better. it is worse than the ios default voice typing atp” [source](https://twitter.com/1086658166161584129/status/2109080830765375565)
- Complaint, 2026-10-13, @hark_labs (X): “@adcock_brett @ricosystems @hark_labs computer use and voice are the 2 things holding me back from going all in with hark for assistant.” [source](https://twitter.com/1891728608210690049/status/2109881752478998540)
- Complaint, 2026-10-11, @hark_labs (X): “@scobleizer @hark_labs it is friendly, but no personality customization and no voice makes it a hard sell.” [source](https://twitter.com/617640165/status/2109190170960670766)

### Muse

- Praise, 2026-10-09, @muse (X): “my @muse agent knows how to use a touch-tone phone. can your agent do that? 💪😎 (@alexandr_wang i'm sure the upcoming out-of-the-box phone calling feature will support that too.) [link] [link]” [source](https://twitter.com/1479852652150337542/status/2108573517377855717)
- Praise, 2026-10-07, @muse (X): “@akagi201 @muse gpt-live model is gold and it makes you feel you talk to a real person. i just can't help wondering the reaction from my pharmacist if she knows she was talking to an ai.” [source](https://twitter.com/1479852652150337542/status/2107868724443459895)
- Praise, 2026-10-05, @muse (X): “@muse fifteen years in a drawer and the psp finally got a better job than racing. hold r, talk, and the cloud agent answers. that is why you keep old hardware.” [source](https://twitter.com/1214840989753528320/status/2107171759460094246)
- Complaint, 2026-10-17, @muse (X): “i’m going on strike. i’m not using muse anymore until they release voice mode @muse ….. please..?” [source](https://twitter.com/1868506992937209856/status/2111574642775449788)
- Complaint, 2026-10-17, Play Store (Play Store): “i love everything about this. i just wish you had a voice like siri or google” [source](https://play.google.com/store/apps/details?id=com.facebook.aura)
- Complaint, 2026-10-15, App Store (App Store): “need a voice function besides car play for convenience and less eye fatigue” [source](https://apps.apple.com/us/app/muse-from-meta/id6760173601)

### Instinct

- Praise, 2026-10-05, X search: Instinct AI, Instinct personal assistant, instinct.com (X): “instinct ai voice in vocal message get me crazy. wth, so clean and natural 😳 #instinct” [source](https://twitter.com/1724202125578682368/status/2107152850149384302)
- Praise, 2026-10-09, X search: Instinct AI, Instinct personal assistant, instinct.com (X): “#morning coffee always smells good yesterday i signed up to try instinct ai, thinking i would have to wait in a long queue, but this morning i got to try it. its greatness seems to be the ability to send messages back as voice. the thai voice is very clear. tonight, i will let my wife try to sign up and play with it. hehe [link]” [source](https://twitter.com/15662791/status/2108369659187908620)
- Complaint, 2026-10-06, X search: Instinct AI, Instinct personal assistant, instinct.com (X): “@poldidawg instinct ai doesn’t come close to some of the other agents. it gets stuck on captchas that other agents can solve, there’s no manual takeover, or authorization. if they want to compete they need to release concierge voice calling soon. otherwise they will be left behind.” [source](https://twitter.com/2106542033871810560/status/2107508001011843471)

### Gemini Spark

- Complaint, 2026-09-25, X search: Gemini Spark (X): “i struggled for a long time, and finally registered successfully with gemini spark yesterday, but the online features and live photo features didn't work. i thought it was a problem with my network, but today i found that everything is fine. also, the mac version has built-in voice input, but it doesn't seem to work very well, not as good as doubao. my invitation code: wsbsyn [link]” [source](https://twitter.com/572466385/status/2103279718959292763)
