# Threads, chats and parallel tasks organisation (`ask.conversation`)

Feedback Bench, personal agents, built 2026-10-19, window 2026-08-31 to 2026-10-18. Web page: https://feedbackbench.com/#/criterion/ask.conversation

Area: [Talking to the agent](https://feedbackbench.com/criteria/ask.md)

**Definition.** How conversations and tasks are organised in the product: separate threads or chats, running several tasks at once, finding past chats, editing or deleting messages.

**Boundary.** Not this: see [Avatar, personality and tone of replies](https://feedbackbench.com/criteria/ask.persona.md) for how the agent's replies sound, read or feel. Not this: see [Remembering the user and context across sessions](https://feedbackbench.com/criteria/auto.memory.md) when the agent forgets content. Not this: see [App screens, layout, rendering, localisation and stability](https://feedbackbench.com/criteria/ask.app_client.md) when the screen itself renders wrongly.

Rated user-weeks, all agents: 880. Complaint share: 62%.

## The brief

Written by large language models from this page's numbers and the posts it quotes, then checked: every number in the text is in the build. Interpretation, not measurement.

Muse is best at keeping chats and threads organised, and it ranks high. Users say its side chats let them keep separate topics and projects apart from the main chat. This criterion is the 32nd most rated of 53, and 61.7% of rated user-weeks are complaints. ChatGPT Dots and Hermes Agent rank low. ChatGPT Dots users rate this 2.77 times as often as other users do. Hermes Agent users write 26% of the category's complaints here.

### What separates the best from the rest

Muse users describe side chats and an agent that keeps topics apart without mixing them. ChatGPT Dots users say there is only one dot. Unrelated tasks pile into one stream, and the results get mixed up. Hermes Agent users can open several sessions, but they describe trouble managing them. They mention sessions they cannot delete, jumpy scrollback, a flawed session search and chats that do not carry over between devices.

- **Ranks high**: [Muse](https://feedbackbench.com/agents/muse.md)
  - Muse, 2026-10-02, Meta Muse Is Incredible - 5 Features You Need To Try (YouTube): “no bro… the side chats are where the power is. you can use each side chat to run entirely different parts of your life or business.” [source](https://www.youtube.com/watch?v=lC_-9TD3TfA&lc=UgyNrTx7ZZnh9rbRaa54AaABAg)
  - Muse, 2026-10-11, App Store (App Store): “si far, very logical & end-to-end tasks have been better than others. handled multiple topics efficiently without mingling. great for personal level and somewhat complex work tasks. need to check how to further more complex tasks and organizing them.” [source](https://apps.apple.com/us/app/muse-from-meta/id6760173601)
- **Ranks low**: [Hermes Agent](https://feedbackbench.com/agents/hermes-agent.md), [ChatGPT Dots](https://feedbackbench.com/agents/dots.md)
  - ChatGPT Dots, 2026-10-12, X search: ChatGPT dots, ChatGPT dot, OpenAI dots, OpenAI's dot (X): “@chatgpt dot is great, but managing my workflow with just one dot at a time is a disaster. it's like having only one thread in chatgpt for everything. there is nothing needed more than having a few of them working in separate threads.” [source](https://twitter.com/2531798121/status/2109537630593687666)
  - Hermes Agent, 2026-10-12, X search: Hermes Agent, hermes-agent, Hermes Desktop (X): “i'm going to say something unpopular here. but hermes agent sucks. this is just one example. wdym i can't delete a session? why on earth does it need a model to delete a session? what the heck? [link]” [source](https://twitter.com/1888797235304890368/status/2109494414611480895)

## How it breaks

Rule: A separate pass sorts complaints into failure modes. For each criterion with at least 30 complaining user-weeks, a large language model reads 150 complaint posts drawn at random and names 4 to 8 failure modes; a second large language model then puts every complaint post on that criterion in one mode, or in Other when it fits none. Modes are fixed once named, and new posts are sorted into them each week. A mode counts distinct user-weeks with a complaint in it, per agent; across agents, one user-week per agent. Modes do not change the labels or the Feedback Score. Examples: up to 3 posts per mode from different users, chosen and checked as receipts are.

The largest failure mode is a single thread that forces unrelated topics together, at 20% of complaining user-weeks. ChatGPT Dots accounts for 35% of it and Muse for 24%. Two modes belong mostly to Hermes Agent. It accounts for 57% of complaints about chats that vanish or fail to sync, and 41% of complaints about past conversations that are hard to find or reopen.

549 complaining user-weeks.

| Failure mode | User-weeks | Posts | Agents (user-weeks) | Definition |
|---|---|---|---|---|
| Single thread forces unrelated topics together | 109 | 116 | ChatGPT Dots 38, Muse 26, Grok Bot 17, OpenClaw 9, Hermes Agent 8, Gemini Spark 3, Hark 3, Instinct 3, Poke 2 | The agent gives the user only one main chat (or one thread per bot), so separate projects, life areas and parallel tasks pile up in the same stream and the user can't split, branch or start a fresh topic; this excludes problems sorting or finding chats when several chats do exist. |
| Losing track of parallel tasks and bots | 87 | 88 | Hermes Agent 32, Grok Bot 22, ChatGPT Dots 18, OpenClaw 7, Muse 6, Gemini Spark 1, Hark 1 | While several tasks, sub-agents or bots run at once, the user can't see which bot they are talking to, the status of each task, or which results are finished, can't start a parallel sub-task, or finds that switching between bots or profiles fails; this excludes organising the chat list itself. |
| No way to organise many chats | 76 | 79 | Hermes Agent 25, Grok Bot 23, Muse 10, ChatGPT Dots 8, OpenClaw 7, Gemini Spark 2, Hark 1 | When the user has many sessions, bots or chats, the product gives them no folders, projects, labels, tabs, grouping, working renames or auto-titles, so the list gets messy and confusing; this excludes searching for a specific past chat and the lack of multiple chats altogether. |
| Past conversations hard to find or reopen | 46 | 46 | Hermes Agent 19, Muse 8, Grok Bot 7, OpenClaw 5, ChatGPT Dots 4, Gemini Spark 2, Hark 1 | The user can't find an earlier session or message again because search is missing or broken, history loads only partly, sessions don't show up in the history list, or cron or automation runs crowd out real chats; this excludes chats that are actually deleted or lost. |
| Chats or drafts vanish or fail to sync | 44 | 44 | Hermes Agent 25, Grok Bot 9, ChatGPT Dots 5, Muse 3, OpenClaw 2 | Conversations, messages or unsent drafts disappear, are lost after logout or an app restart, or differ between devices and channels (for example mobile vs desktop, or a messaging gateway vs the app); this excludes content that still exists but can't be found. |
| Background and other-session content leaks into chat | 29 | 29 | Grok Bot 10, Muse 6, OpenClaw 5, ChatGPT Dots 4, Hermes Agent 4 | Notifications, automation output, internal thinking or tool calls, duplicated replies, or context from other chats show up in the active conversation where they don't belong; this excludes the deliberate design choice of having only one chat. |
| Context limits break long-running sessions | 29 | 29 | Hermes Agent 9, OpenClaw 8, Grok Bot 5, ChatGPT Dots 3, Muse 3, Instinct 1 | A long chat fills its context window, and compaction fails, loops, silently drops earlier decisions or redoes finished work, or there is no clear way to compact, clear the context or start a new session; this excludes general complaints about model quality that have nothing to do with session length. |
| Cannot edit, delete or reset messages | 25 | 25 | Grok Bot 9, Muse 7, Hermes Agent 6, ChatGPT Dots 2, OpenClaw 1 | The user can't delete, hide, cancel, edit, save or roll back individual messages, or clear a bot's chat while keeping its memory, so their only option is to delete or clone the whole bot; this excludes losing messages by accident. |
| Other | 110 | 115 | Muse 39, ChatGPT Dots 29, Grok Bot 15, Hermes Agent 15, OpenClaw 7, Gemini Spark 4, Hark 1 | Complaints that fit none of the modes above. |

#### Single thread forces unrelated topics together

- OpenClaw, 2026-10-13, @openclaw (X): “i really need the mono-repo feel for cross-repo work in all the agents. who can help me have the agents adopt [link]? i'll now try to bring it to @openclaw. never understood the one conversation one repo/worktree limitation.” [source](https://twitter.com/14855506/status/2110045625798537392)
- ChatGPT Dots, 2026-10-12, X search: ChatGPT dots, ChatGPT dot, OpenAI dots, OpenAI's dot (X): “@chatgpt dot is great, but managing my workflow with just one dot at a time is a disaster. it's like having only one thread in chatgpt for everything. there is nothing needed more than having a few of them working in separate threads.” [source](https://twitter.com/2531798121/status/2109537630593687666)
- ChatGPT Dots, 2026-10-11, X search: ChatGPT dots, ChatGPT dot, OpenAI dots, OpenAI's dot (X): “@chatgpt dots mangled what should have been 5 separate sessions into one. quite a mess. /feedback sent.” [source](https://twitter.com/22451638/status/2109166031277265016)

#### Losing track of parallel tasks and bots

- Muse, 2026-10-14, @muse (X): “@alexandr_wang @finkd i have used @muse more then any human on earth. i have a couple changes that i think could help. 1. make mobile ui easier to use multi task control. right now ui is confusing. especially talking in the main chat doing side chat stuff is confusing.” [source](https://twitter.com/1963133126391083008/status/2110477901103591874)
- Hark, 2026-10-14, @hark_labs (X): “@abidur_c @hark_labs i love the background for the main chat, but projects should get a different look and have assignable backgrounds. i keep going back to the app with a general request and it’s still in a projects page and i send it there by mistake.” [source](https://twitter.com/98923477/status/2110322377108123838)
- ChatGPT Dots, 2026-10-13, ChatGPT Dots Is WAY More Powerful Than You Think (YouTube): “yeah ive had it where i was trying to install a update to my game, and it ran into some error, wanted me to confirm in the other chat, not the dot chat and i couldn't say anything in that chat so id have to start over” [source](https://www.youtube.com/watch?v=WXhOxfPECnM&lc=Ugz8sSwSNxJsjTODDqh4AaABAg.AbkS3sDVA-IAbuAAzoFEPL)

#### No way to organise many chats

- Grok Bot, 2026-10-17, r/GrokBot (Reddit): “i'm having the same problem.. if i can't make groups on grok bot, it's useless now lol” [source](https://www.reddit.com/r/GrokBot/comments/1x7kuqp/did_they_remove_group_chat_features/phbjupt/)
- Hermes Agent, 2026-10-09, r/hermesagent (Reddit): “i've been using the sdk version. seems to work fine, the only issue is title generation for chats doesn't work” [source](https://www.reddit.com/r/hermesagent/comments/1x1n56z/state_of_claude_subscription_hermes/pexu6dr/)
- Muse, 2026-10-06, @muse (X): “so @muse does have this section but a to do list might be the right form factor at scale. chat just feels all over the place once you have enough topics in parallel. if instinct/muse whoever’s lead got sharp taste they gotta pick it up fast [link] [link]” [source](https://twitter.com/1176051260/status/2107575426055118936)

#### Past conversations hard to find or reopen

- Hermes Agent, 2026-10-11, r/hermesagent (Reddit): “the session_search tool is flawed, i had to create a new messages() tool” [source](https://www.reddit.com/r/hermesagent/comments/1x2plx9/fixed_my_hermes_sessions_rereading_everything_on/pf92h4h/)
- Hermes Agent, 2026-10-11, X search: Hermes Agent, hermes-agent, Hermes Desktop (X): “@imbabybrooklyn scrollback in a session history is still very jumpy, it bounces around and its not clear if it jumped to far or not enough. “read more messages” button exacerbates the issue. macos hermes desktop” [source](https://twitter.com/13650782/status/2109364532271571283)
- ChatGPT Dots, 2026-10-05, ChatGPT Dots is INCREDIBLE (but only if you use it the right way) (YouTube): “thanks for the intro! i wonder how did you manage all the projects / threads? do you still even look at the "chat history"? personally it's been tough to find things within long chats with the main dot agent, idk how you handled this” [source](https://www.youtube.com/watch?v=e29WTzoOKxk&lc=UgyW6vH26eZGsM0amup4AaABAg)

#### Chats or drafts vanish or fail to sync

- ChatGPT Dots, 2026-10-13, X search: ChatGPT dots, ChatGPT dot, OpenAI dots, OpenAI's dot (X): “@openai chatgpt dot creates cloud-only chats that do not function or show up the same as chats i create myself. please allow my dot to create local-only chats.” [source](https://twitter.com/1981018711700979712/status/2110093191986679936)
- Hermes Agent, 2026-10-09, @NousResearch (X): “trying to use hermes desktop between 2 devices is not fun. why did you guys add this cc @nousresearch @teknium @witcheer this is inconvenient ux, and i don't recall having to deal with this back before sept. i could just swap between devices and continue sessions... [link]” [source](https://twitter.com/246911146/status/2108545353729404993)
- Muse, 2026-10-01, Play Store (Play Store): “i logged out and logged in and lost all my messages with muse” [source](https://play.google.com/store/apps/details?id=com.facebook.aura)

#### Background and other-session content leaks into chat

- Hermes Agent, 2026-10-13, My FULL Hermes Agent Setup (HermesOS) (YouTube): “why do the bots keep creating threads in the channels for everytime you ask it something” [source](https://www.youtube.com/watch?v=1CLc-VeEivk&lc=Ugxhc-QezQj35Rm4xKJ4AaABAg)
- Muse, 2026-10-05, @muse (X): “@bigt_sheesh @muse working thru fixing several automations. a comment made by another user on this x thread that i'm noticing is contexts bleeding from one chat to another when they should be isolated. i'm wondering if chat context token window will ever be included?” [source](https://twitter.com/1257494820/status/2107125987246829948)
- Muse, 2026-10-05, @muse (X): “@bigt_sheesh @alexandr_wang @muse side chat always sends wrong message to wrong chat. if you select a chat and send a message, then suddenly it goes to another chat. especially you have many side chat” [source](https://twitter.com/1221594150484631554/status/2106980134616240490)

#### Context limits break long-running sessions

- Grok Bot, 2026-09-27, X search: Grok Bot, Grokbot, x.ai/bot (X): “@grokbotradar this doesn't make sense there is no create new chat in grokbot. as i understand from you tweet the context window is exceeding it's use and new session resets the context window. not here [link]” [source](https://twitter.com/18672168/status/2104102728628629512)
- Instinct, 2026-09-29, Inside the Personal AI Assistant Growing 10% a Day | Instinct Founder (YouTube): “as a user experimenting with instinct or any other product that has just to chat, i find it limiting that ui. some important project. i updated yesterday but it’s outside the window of the chat of the text. i forget about it or can’t tell what’s going on? i think it does need a new possibility of a multi dimensional, graphic viewing aspect for scanning overall so i’m building my own.” [source](https://www.youtube.com/watch?v=Am7IWP8IpEc&lc=UgyfDHLllTJJ_r7_43d4AaABAg)

#### Cannot edit, delete or reset messages

- Grok Bot, 2026-10-17, X search: Grok Bot, Grokbot, x.ai/bot (X): “@bkashjosi thanks. i think i might play with session management this was. such a drag grok bot has no session control” [source](https://twitter.com/1462597328171409410/status/2111508379646513507)
- Muse, 2026-10-15, App Store (App Store): “it is wonderful i just don’t like how unlike chatgpt you can’t restart main chat” [source](https://apps.apple.com/us/app/muse-from-meta/id6760173601)
- Hermes Agent, 2026-10-12, X search: Hermes Agent, hermes-agent, Hermes Desktop (X): “i'm going to say something unpopular here. but hermes agent sucks. this is just one example. wdym i can't delete a session? why on earth does it need a model to delete a session? what the heck? [link]” [source](https://twitter.com/1888797235304890368/status/2109494414611480895)

#### Other

- ChatGPT Dots, 2026-10-17, X search: ChatGPT dots, ChatGPT dot, OpenAI dots, OpenAI's dot (X): “my @openai "dot" only has 1 purpose. tell me when "dot(s)" is released. otherwise, it's ignored entirely. @openaidevs @thsottiaux single dot is useless for my use cases. [link]” [source](https://twitter.com/733419117139496960/status/2111552769383620779)
- Hermes Agent, 2026-10-15, X search: Hermes Agent, hermes-agent, Hermes Desktop (X): “@forkbombrule hermes' agent flow feels clunky compared to the web ui's instant branching. the github linking works, but the context switching still trips me up.” [source](https://twitter.com/1498556764391755776/status/2110591031171571980)

## Top requests

What users ask to add or change, most asked first. 484 user-weeks ask for something. Requests do not change the Feedback Score. Rule: A separate pass by a large language model reads every counted post and extracts what the user asks the agent or its vendor to add or change, with the criteria it maps to and a short normalised wording; it does not touch the labels or the Feedback Score. A large language model groups the wordings within each criterion (the first criterion the request maps to) into themes, and a second pass merges themes that ask for the same change under different criteria; a merged theme sits under the criterion most of its requests map to, and code counts it once. A theme counts distinct user-weeks that ask for it, per agent; across agents, one user-week per agent. Themes asked in fewer than 2 user-weeks, and requests that share no theme, are not shown. Examples: up to 3 posts per theme from different users, without slurs: whole posts of 60 to 450 characters with at least 8 words beyond handles and links, posts of at most 280 characters first, then the newest.

| Rank | Request | User-weeks | Posts | Agents (user-weeks) |
|---|---|---|---|---|
| 1 | Multiple separate chat threads per agent | 35 | 37 | Muse 10, ChatGPT Dots 8, Grok Bot 7, Hermes Agent 5, OpenClaw 4, Hark 1 |
| 2 | Session continuity across devices and channels | 29 | 29 | Hermes Agent 20, Grok Bot 3, OpenClaw 3, ChatGPT Dots 1, Gemini Spark 1, Muse 1 |
| 3 | Open-ended conversational chat mode | 28 | 28 | Muse 21, Gemini Spark 2, Grok Bot 2, OpenClaw 2, Hark 1 |
| 4 | Projects and folders to organize chats | 25 | 25 | Muse 8, Hermes Agent 7, Grok Bot 5, ChatGPT Dots 2, OpenClaw 2, Hark 1 |
| 5 | Organize bots into folders or groups | 20 | 20 | Grok Bot 14, Hermes Agent 3, OpenClaw 3 |
| 6 | Unified interface across products | 20 | 20 | Grok Bot 8, OpenClaw 6, ChatGPT Dots 3, Hermes Agent 2, Gemini Spark 1 |
| 7 | Easier switching and navigation between chats | 16 | 18 | Muse 6, Hermes Agent 5, Grok Bot 3, Hark 1, OpenClaw 1 |
| 8 | Search and browse past chats | 16 | 16 | Hermes Agent 4, Muse 4, OpenClaw 4, ChatGPT Dots 2, Grok Bot 2 |
| 9 | Persistent chat history | 15 | 15 | Hermes Agent 6, Grok Bot 4, Muse 4, OpenClaw 1 |
| 10 | Group chats with other people | 14 | 15 | OpenClaw 5, Grok Bot 4, Muse 3, ChatGPT Dots 1, Hermes Agent 1 |
| 11 | Built-in task list alongside chats | 14 | 14 | Hermes Agent 6, Grok Bot 5, Gemini Spark 1, Muse 1, OpenClaw 1 |
| 12 | Clear context and start a fresh chat | 14 | 14 | Grok Bot 5, Muse 3, OpenClaw 3, Hermes Agent 2, ChatGPT Dots 1 |

### 1. Multiple separate chat threads per agent

- Muse, 2026-10-18, @muse (X): “@muse is it possible to add the option to have your gadget conversations inside side chats instead of it always going to the main chat? i have a huge main chat and i don’t want to use all its context every time i ask a question through my gadget. please!” [source](https://twitter.com/92956675/status/2111903900714578274)
- ChatGPT Dots, 2026-10-16, Put your dot on call (YouTube): “i love my dot (smith) when will we be able to set up more than one? and when will there be a shortcut to start a voice call or leave a note for it?” [source](https://www.youtube.com/watch?v=GBOZIRK1ujw&lc=Ugyi7CEbSUP0WwgvzJp4AaABAg)
- Muse, 2026-10-14, @muse (X): “also can we have multiple agent chats in @muse ?? like @bot [link]” [source](https://twitter.com/1708061001642299392/status/2110248243980632348)

### 2. Session continuity across devices and channels

- Hermes Agent, 2026-10-14, X search: Hermes Agent, hermes-agent, Hermes Desktop (X): “@witcheer sessions that persist between telegram and hermes desktop please 🙏” [source](https://twitter.com/24002650/status/2110169515845673125)
- Hermes Agent, 2026-10-10, r/hermesagent (Reddit): “to be able to pick up a session started in the tui or desktop app on mobile. i’ve tested ~~conduit~~ and it would not do that. edit: i got the app wrong. it could have been one of several others i tried.” [source](https://www.reddit.com/r/hermesagent/comments/1x1zdix/what_do_you_want_in_a_hermes_mobile_app/pf0xo95/)
- Hermes Agent, 2026-10-09, @NousResearch (X): “trying to use hermes desktop between 2 devices is not fun. why did you guys add this cc @nousresearch @teknium @witcheer this is inconvenient ux, and i don't recall having to deal with this back before sept. i could just swap between devices and continue sessions... [link]” [source](https://twitter.com/246911146/status/2108545353729404993)

### 3. Open-ended conversational chat mode

- Gemini Spark, 2026-10-13, X search: Gemini Spark (X): “looks like google got rid of gemini spark and now it's a task selection under the chatbox. good step in the right direction towards simplification! obvious next step is to not differentiate between task/chat and just let the model decide what to do based on input. [link]” [source](https://twitter.com/2041592529934561280/status/2110045119189844240)
- Hark, 2026-10-13, @hark_labs (X): “@ricosystems @hark_labs absolutely! plus a proper conversation back and forth like grokbot but with hark would definitely push the flow of progress.” [source](https://twitter.com/1850072330929635328/status/2109957680140063005)
- Muse, 2026-10-12, Play Store (Play Store): “so far very very good, it just needs to be able to have a fluid conversation and it would be perfect.” [source](https://play.google.com/store/apps/details?id=com.facebook.aura)

### 4. Projects and folders to organize chats

- Muse, 2026-10-09, X search: Muse from Meta, Meta Muse (X): “@alexandr_wang we need workspaces, chat grouping in meta muse. are you able to deliver the update in more or less 5 to 10 minutes please?” [source](https://twitter.com/243799262/status/2108650950206636219)
- Muse, 2026-10-07, @muse (X): “@theaaron @muse @thomasscialom @aiatmeta folders or tags or something to group like side chats and artifacts.” [source](https://twitter.com/12598462/status/2107883131797635288)
- Hark, 2026-10-07, @hark_labs (X): “@adcock_brett @hark_labs feature request: need a way to add chat messages to created projects or create a new one directly from the chat screen or home, instead of moving to the projects tab. @hark_labs” [source](https://twitter.com/336671629/status/2107856265439535272)

### 5. Organize bots into folders or groups

- Grok Bot, 2026-10-08, X search: Grok Bot, Grokbot, x.ai/bot (X): “@elonmusk @brianroemmele @grok @bot a dashboard view of our bots. the conversation ui is fine for little things, but not well adapted for a bigger use imo.” [source](https://twitter.com/1650142368421560322/status/2108115336457506902)
- Grok Bot, 2026-10-05, Play Store (Play Store): “the app is excellent for productivity; however, the bots multiply quickly, and it would really be necessary to be able to organize them by grouping them under different tabs, which is sorely lacking.” [source](https://play.google.com/store/apps/details?id=ai.x.grok.bot)
- Hermes Agent, 2026-10-05, @NousResearch (X): “i love using @nousresearch hermes agent, but for past few days i am using it less and less - way too many updates - laggy desktop app - bad ui ux for using multiple agents mainly using via telegram only if i need it, such a good product but not getting the enough polishing” [source](https://twitter.com/859352884886077440/status/2106975025307828311)

### 6. Unified interface across products

- Hermes Agent, 2026-10-05, @NousResearch (X): “@joeldeteves @nousresearch i’m so unbelievably psyched for the mobile drop can’t wait to have 1 main operation hub across devices there’s some logic to the madness but i currently jump between agents in discord, telegram, terminal, & hermes desktop 🫠” [source](https://twitter.com/1270109352582623234/status/2106937488186978517)
- Grok Bot, 2026-10-03, @bot (X): “@spacexai @grok @bot shouldn’t grok be the single front door for everything, with grokbot running underneath it? let’s keep it simple.” [source](https://twitter.com/434297908/status/2106401774978674692)
- OpenClaw, 2026-09-18, X search: OpenClaw, openclaw.ai (X): “openai bought openclaw but somehow behind in the making of app like grok bot and muse 🤔 maybe they invested too much on work mode which turns out a flaw and should be merged into normal chat.” [source](https://twitter.com/4509911652/status/2100742594200490159)

### 7. Easier switching and navigation between chats

- Muse, 2026-10-14, @muse (X): “@alexandr_wang @finkd i have used @muse more then any human on earth. i have a couple changes that i think could help. 1. make mobile ui easier to use multi task control. right now ui is confusing. especially talking in the main chat doing side chat stuff is confusing.” [source](https://twitter.com/1963133126391083008/status/2110477901103591874)
- Hermes Agent, 2026-10-08, X search: Hermes Agent, hermes-agent, Hermes Desktop (X): “@teknium maybe it's just me, i've gotten used to using telegram, but the hermes desktop interface is very confusing, too compact, and i don't understand how to easily switch between sessions.” [source](https://twitter.com/482057965/status/2108306208398692733)
- Hark, 2026-10-08, @hark_labs (X): “@hark_labs i think "new chat" should be a thing instead of opening a project each time [link]” [source](https://twitter.com/767326240827174912/status/2108035871425659133)

### 8. Search and browse past chats

- ChatGPT Dots, 2026-10-17, X search: ChatGPT dots, ChatGPT dot, OpenAI dots, OpenAI's dot (X): “a little ux wishlist for chatgpt dots, @openai 👀 • bring back swipe-right-to-reply • add a search bar for our dot conversations • give dots an android home-screen widget small touches that would make everyday use so much nicer. especially that widget 🥹” [source](https://twitter.com/1843728766541148160/status/2111313894115520909)
- OpenClaw, 2026-09-21, @openclaw (X): “@openclaw is getting even better by the update! the only feature i missed from codex was the comment on highlight from a response, but in the latest version we got it and i officially don't miss a thing from any other harness. even mobile just lacks global search to be perfect.” [source](https://twitter.com/1252539961888432129/status/2102109554666336572)
- Hermes Agent, 2026-09-13, @NousResearch (X): “@nousresearch could we get some bot bug fixes? i have been reporting but can’t see any update😅 using desktop app and having tough times fining previous chat sessions with my bots. also, would love to have a separate settings for each profile/agent for bot mode.” [source](https://twitter.com/1261373678526349312/status/2099213050276352375)

### 9. Persistent chat history

- Muse, 2026-10-06, @muse (X): “@startupoppa @muse chat is great until “where were we?” becomes your most-used prompt. conversations scroll away. unfinished work shouldn’t.” [source](https://twitter.com/9982592/status/2107578099097543011)
- Hermes Agent, 2026-10-04, @NousResearch (X): “@bearhuddleston @nousresearch the reply surviving a page reload is the bit i'd have missed. on a phone the browser kills the tab the moment you switch apps. hope this one gets merged soon.” [source](https://twitter.com/11470662/status/2106650048310436095)
- Hermes Agent, 2026-10-04, @NousResearch (X): “@bearhuddleston @nousresearch does the reply recover after locking the phone or switching from wifi to mobile data too? keeping your place through those interruptions would be really useful.” [source](https://twitter.com/2078540877123772416/status/2106625953049030860)

### 10. Group chats with other people

- Grok Bot, 2026-10-07, r/GrokBot (Reddit): “will i be able to add some humans to conversations im having with my agents? how would that work?” [source](https://www.reddit.com/r/GrokBot/comments/1x09flh/add_and_talk_with_humans/)
- OpenClaw, 2026-10-05, X search: OpenClaw, openclaw.ai (X): “@sean_j_roberts when i tried muse didn’t allow for group chats yet (very unfortunate), we’re using openclaw for now. what’s your use case?” [source](https://twitter.com/127770441/status/2107078173489865012)
- Grok Bot, 2026-10-03, X search: Grok Bot, Grokbot, x.ai/bot (X): “@openbot_ @openbot really cool been using for a while now i would like to see a group chat similar to grok bot , so i can keep separate projects, is in the works? tnks!” [source](https://twitter.com/1612238947890888705/status/2106345727345705063)

### 11. Built-in task list alongside chats

- Hermes Agent, 2026-10-12, r/hermesagent (Reddit): “first of all absolutely amazing. i almost prefer it over the desktop official. maybe could be considered for mac as well? one thing i found is on kanban that if a tasked is blocked i can’t answer it in the card at least not as long it’s in the blocked row.” [source](https://www.reddit.com/r/hermesagent/comments/1x3pfps/hermes_conduit_0117_update_your_agent_can_call/pfj22vq/)
- Muse, 2026-10-06, @muse (X): “so @muse does have this section but a to do list might be the right form factor at scale. chat just feels all over the place once you have enough topics in parallel. if instinct/muse whoever’s lead got sharp taste they gotta pick it up fast [link] [link]” [source](https://twitter.com/1176051260/status/2107575426055118936)
- Grok Bot, 2026-10-05, @bot (X): “@bot needs a place for each bots tasks please 😔 i dont want to connect outside task software. @grok any suggestions? is this feature suggestion being asked for yet?” [source](https://twitter.com/1862180628399079424/status/2107188803685552255)

### 12. Clear context and start a fresh chat

- Muse, 2026-10-15, App Store (App Store): “it is wonderful i just don’t like how unlike chatgpt you can’t restart main chat” [source](https://apps.apple.com/us/app/muse-from-meta/id6760173601)
- OpenClaw, 2026-10-12, @openclaw (X): “@openclaw windows: 2026.10.2 still has 2 windows bugs from 10.1: 1. sleep expires the gateway's 60s ownership heartbeat → crash. fix: recheck locks, replace the worker 2. dropped empty turns break anthropic message order → chats need /new. fix: restore user-turn boundaries” [source](https://twitter.com/91691051/status/2109775952024924424)
- Grok Bot, 2026-10-05, X search: Grok Bot, Grokbot, x.ai/bot (X): “@lingxi @bot could we get options to compact the conversation and start a new chat? also, grok bot chats with images feel heavy and laggy on my phone.” [source](https://twitter.com/448837297/status/2106949077959368929)

## Every agent

| Agent | Overall rank | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|---|
| [Muse](https://feedbackbench.com/agents/muse.md) | 1 | 1st of 5 | 0.564 | 0.532–0.599 | 209 | 105 | 104 |
| [OpenClaw](https://feedbackbench.com/agents/openclaw.md) | 5 | 2nd of 5 | 0.499 | 0.474–0.523 | 79 | 29 | 50 |
| [Grok Bot](https://feedbackbench.com/agents/grok-bot.md) | 3 | 3rd of 5 | 0.495 | 0.464–0.527 | 181 | 66 | 115 |
| [Hermes Agent](https://feedbackbench.com/agents/hermes-agent.md) | 2 | 4th of 5 | 0.470 | 0.439–0.505 | 210 | 69 | 141 |
| [ChatGPT Dots](https://feedbackbench.com/agents/dots.md) | 8 | 5th of 5 | 0.451 | 0.417–0.483 | 153 | 45 | 108 |
| [Hark](https://feedbackbench.com/agents/hark.md) | 4 | Too few posts | – | – | 22 | 15 | 7 |
| [Gemini Spark](https://feedbackbench.com/agents/gemini-spark.md) | 7 | Too few posts | – | – | 17 | 5 | 12 |
| [Instinct](https://feedbackbench.com/agents/instinct.md) | 6 | Too few posts | – | – | 6 | 2 | 4 |
| [Poke](https://feedbackbench.com/agents/poke.md) | 9 | Too few posts | – | – | 3 | 1 | 2 |

## Posts

Receipts rule: Up to 5 praise and 5 complaint posts per area and 3 per criterion. Each is a whole post of 60 to 450 characters (700 for areas) with at least 8 words beyond handles and links, that judges the criterion, whose labels are all praise or all complaint, and that contains no slur. Posts that touch the fewest criteria come first, then posts of at most 280 characters, then the newest. A second large language model reads the first 3 candidates per slot and keeps a post only if it clearly praises, or clearly complains about, the agent on that criterion. Links and personal details removed by the source show as marks such as [link].

### Muse

- Praise, 2026-10-15, @muse (X): “@freechachingtip @muse i use side chats well but also, stay in main for most. the ux encourages it” [source](https://twitter.com/319449386/status/2110704785523393023)
- Praise, 2026-10-11, @muse (X): “i accidentally sent few tasks to other chat in @muse, and then i asked muse to redirect all the inputs to the chat it was actually intended, and muse did that in a second. impressive. on the other hand, in @openai muse (they call it dot) you can't even open separate chats.” [source](https://twitter.com/1761578361976193024/status/2109145508803694850)
- Praise, 2026-10-11, App Store (App Store): “si far, very logical & end-to-end tasks have been better than others. handled multiple topics efficiently without mingling. great for personal level and somewhat complex work tasks. need to check how to further more complex tasks and organizing them.” [source](https://apps.apple.com/us/app/muse-from-meta/id6760173601)
- Complaint, 2026-10-15, App Store (App Store): “it is wonderful i just don’t like how unlike chatgpt you can’t restart main chat” [source](https://apps.apple.com/us/app/muse-from-meta/id6760173601)
- Complaint, 2026-10-14, @muse (X): “@alexandr_wang @finkd i have used @muse more then any human on earth. i have a couple changes that i think could help. 1. make mobile ui easier to use multi task control. right now ui is confusing. especially talking in the main chat doing side chat stuff is confusing.” [source](https://twitter.com/1963133126391083008/status/2110477901103591874)
- Complaint, 2026-10-06, @muse (X): “so @muse does have this section but a to do list might be the right form factor at scale. chat just feels all over the place once you have enough topics in parallel. if instinct/muse whoever’s lead got sharp taste they gotta pick it up fast [link] [link]” [source](https://twitter.com/1176051260/status/2107575426055118936)

### OpenClaw

- Praise, 2026-10-14, X search: OpenClaw, openclaw.ai (X): “@jmilinovich i use openclaw and hermes. many ways to organize sessions. i have standalone discord channels, whatsapp groups, and signal groups all with their own profiles and context. makes it way easier to keep stuff organized. both can use claude code (and many more tools!)” [source](https://twitter.com/35843354/status/2110477924251861234)
- Praise, 2026-10-09, X search: OpenClaw, openclaw.ai (X): “it felt like i was touching openclaw for a moment, and it was nice to be able to switch channels on discord and chat about different files and topics.” [source](https://twitter.com/1712368266700849152/status/2108587104767037950)
- Praise, 2026-10-07, X search: OpenClaw, openclaw.ai (X): “@teknium @iamhenrymascot but it would be great if hermes can do the same as openclaw, all seesion/chat/equipment are in the same place, this is turly give user's feelling which is the "real" personal assistant across all equipment.” [source](https://twitter.com/1522364572816060417/status/2107793499995386002)
- Complaint, 2026-10-13, @openclaw (X): “i really need the mono-repo feel for cross-repo work in all the agents. who can help me have the agents adopt [link]? i'll now try to bring it to @openclaw. never understood the one conversation one repo/worktree limitation.” [source](https://twitter.com/14855506/status/2110045625798537392)
- Complaint, 2026-10-05, X search: OpenClaw, openclaw.ai (X): “i'm using dots-kun via slack, but when i request secure information, it quickly moves to dm, which disconnects from the original channel and thread, making for a very poor experience. this was also an issue with openclaw.” [source](https://twitter.com/1826040493672951808/status/2106936336498483461)
- Complaint, 2026-10-04, X search: OpenClaw, openclaw.ai (X): “@vburojevic also make sure your hermes is configured to use threads when it replies to you from a main channel. it's something that openclaw did not do, and my hermes seemed to "out of the box". game changer and really keeps things organized.” [source](https://twitter.com/1533236081172176897/status/2106868765476721058)

### Grok Bot

- Praise, 2026-10-17, @bot (X): “@shipwithstef @bot yeah. i haven’t played much with this but i like the ability to segregate them for visual organization” [source](https://twitter.com/2085033893376499712/status/2111538359483150675)
- Praise, 2026-10-17, Play Store (Play Store): “super handy! you can have all sorts of difficult tasks performed simultaneously.” [source](https://play.google.com/store/apps/details?id=ai.x.grok.bot)
- Praise, 2026-10-13, Play Store (Play Store): “wow, just wow...what time saving and smart ai system grok bot is! the very fact i can ask it to accomplish multiple tasks while i'm doing other things is absolutely amazing. it's like having a very intelligent assistant around who's also, very commpatient too.” [source](https://play.google.com/store/apps/details?id=ai.x.grok.bot)
- Complaint, 2026-10-17, r/GrokBot (Reddit): “i'm having the same problem.. if i can't make groups on grok bot, it's useless now lol” [source](https://www.reddit.com/r/GrokBot/comments/1x7kuqp/did_they_remove_group_chat_features/phbjupt/)
- Complaint, 2026-10-17, X search: Grok Bot, Grokbot, x.ai/bot (X): “@bkashjosi thanks. i think i might play with session management this was. such a drag grok bot has no session control” [source](https://twitter.com/1462597328171409410/status/2111508379646513507)
- Complaint, 2026-10-08, @bot (X): “@benln @bot chat draft cards can't carry attachments. please fix it” [source](https://twitter.com/1899832852910624768/status/2108222502317211741)

### Hermes Agent

- Praise, 2026-10-14, r/hermesagent (Reddit): “i used to just have the bot chat with the main guy but that's not right i figured so now i'm using sessions with the main bot per topic. works great” [source](https://www.reddit.com/r/hermesagent/comments/1x5qtoh/my_hermes_setup_on_proxmox_with_sshterminal/pgqqs0t/)
- Praise, 2026-10-14, @NousResearch (X): “@smartobsidian i inbuilt it into @nousresearch - agent>app. plus you have all chats in one place (not in chatgpt/claude/deepseek/opencode/claude code) - it does it all. obsidian with smart connections coding and personal assistance.” [source](https://twitter.com/299021213/status/2110432182900789632)
- Praise, 2026-10-13, @NousResearch (X): “i love working on two different projects at the same time, while not even being at my desk. @nousresearch’s hermes agent + herdr = winning 🏆” [source](https://twitter.com/2109347594271088640/status/2110107606761218238)
- Complaint, 2026-10-15, X search: Hermes Agent, hermes-agent, Hermes Desktop (X): “@forkbombrule hermes' agent flow feels clunky compared to the web ui's instant branching. the github linking works, but the context switching still trips me up.” [source](https://twitter.com/1498556764391755776/status/2110591031171571980)
- Complaint, 2026-10-13, My FULL Hermes Agent Setup (HermesOS) (YouTube): “why do the bots keep creating threads in the channels for everytime you ask it something” [source](https://www.youtube.com/watch?v=1CLc-VeEivk&lc=Ugxhc-QezQj35Rm4xKJ4AaABAg)
- Complaint, 2026-10-12, X search: Hermes Agent, hermes-agent, Hermes Desktop (X): “i'm going to say something unpopular here. but hermes agent sucks. this is just one example. wdym i can't delete a session? why on earth does it need a model to delete a session? what the heck? [link]” [source](https://twitter.com/1888797235304890368/status/2109494414611480895)

### ChatGPT Dots

- Praise, 2026-10-12, X search: ChatGPT dots, ChatGPT dot, OpenAI dots, OpenAI's dot (X): “i really like @openai dots but i think its likely because i now have a single chat to throw random shit into. strong feeling that if chatgpt didnt open up to a new chat each time, the effect would be the same” [source](https://twitter.com/2060195391891718144/status/2109733561012191455)
- Praise, 2026-10-09, Weekly AI Recap: GrokBot Just Did the Unthinkable, ChatGPT Looks Completely Different & More! (YouTube): “the best usecase for dots i've found is the way it replaced remote. you can interact with all the projects, all the sections, all the chats in one interface. honestly i turn to it sometimes even when i'm in front of my computer so i don't have to jump between chats.” [source](https://www.youtube.com/watch?v=S-IQRTRsJjo&lc=Ugwz5LUp2ZdYOhRaMeN4AaABAg)
- Praise, 2026-10-08, X search: ChatGPT dots, ChatGPT dot, OpenAI dots, OpenAI's dot (X): “my openai dots + slack setup: 1. every slack thread is its own chat 2. emoji reactions track status: 👀 picked up, 🏃 working, ✅ done 3. scan the channel, see what's still open no more lost context or scrolling one giant chat window. [link]” [source](https://twitter.com/769910956734283776/status/2108249782221443332)
- Complaint, 2026-10-17, X search: ChatGPT dots, ChatGPT dot, OpenAI dots, OpenAI's dot (X): “my @openai "dot" only has 1 purpose. tell me when "dot(s)" is released. otherwise, it's ignored entirely. @openaidevs @thsottiaux single dot is useless for my use cases. [link]” [source](https://twitter.com/733419117139496960/status/2111552769383620779)
- Complaint, 2026-10-13, X search: ChatGPT dots, ChatGPT dot, OpenAI dots, OpenAI's dot (X): “@openai chatgpt dot creates cloud-only chats that do not function or show up the same as chats i create myself. please allow my dot to create local-only chats.” [source](https://twitter.com/1981018711700979712/status/2110093191986679936)
- Complaint, 2026-10-13, ChatGPT Dots Is WAY More Powerful Than You Think (YouTube): “yeah ive had it where i was trying to install a update to my game, and it ran into some error, wanted me to confirm in the other chat, not the dot chat and i couldn't say anything in that chat so id have to start over” [source](https://www.youtube.com/watch?v=WXhOxfPECnM&lc=Ugz8sSwSNxJsjTODDqh4AaABAg.AbkS3sDVA-IAbuAAzoFEPL)

### Hark

- Praise, 2026-10-06, Hark is a MIND BLOWING AI Agent you need to try (YouTube): “been using instinct ai and grok bot.. but i have to say hark pro³ is crazy good. i love the focused chat tab while also having home and project tabs..” [source](https://www.youtube.com/watch?v=aL_WMpJB2iY&lc=UgwMDlEf5sao-sq7ZcN4AaABAg)
- Praise, 2026-10-13, @hark_labs (X): “exactly, and the flow of it within the chat alongside the project folders allows for multiple instances of hark all working to the goals given to them on their own path. hark agent now is just a chatting interface experience, but it's evolution as well the hark handoff model under the hood shall rival the bigger ones soon.” [source](https://twitter.com/1850072330929635328/status/2109852141078696002)
- Praise, 2026-10-08, X search: Hark Pro, hark.com, Hark AI (X): “30 hours with hark pro and i still like it, but don’t see it displacing grok or chatgpt - the single chat window and memory seem the killer feature” [source](https://twitter.com/1466233153786363904/status/2107996458578284736)
- Complaint, 2026-10-14, @hark_labs (X): “@abidur_c @hark_labs i love the background for the main chat, but projects should get a different look and have assignable backgrounds. i keep going back to the app with a general request and it’s still in a projects page and i send it there by mistake.” [source](https://twitter.com/98923477/status/2110322377108123838)

### Gemini Spark

- Praise, 2026-10-17, X search: Gemini Spark (X): “when i was working on the video post i have attached. i was parallely working on gemini spark @geminiapp on this. and it went out insane. and that's where google defies all. you guys can build multiple things with argon on different platform. $200 are worth it! [link] [link]” [source](https://twitter.com/2105578776373710848/status/2111482441550663690)
- Complaint, 2026-09-27, X search: Gemini Spark (X): “damn google can you stop being the biggest loser in ai for a day? @geminiapp why did you move my gemini spark stuff into "tasks" without showing the history of what's currently there? the left hamburger menu shows tasks and chat history. [link]” [source](https://twitter.com/978816364549890053/status/2104072778056106037)
- Complaint, 2026-10-14, X search: Gemini Spark (X): “the sudden @geminiapp update replacing gemini spark with 'task' is really frustrating. having a dedicated, separate history for gemini spark was so much better and easier to manage than mixing everything together. 🧵 (1/2)” [source](https://twitter.com/1960520221300527104/status/2110245273427726575)
- Complaint, 2026-10-14, X search: Gemini Spark (X): “i feel like using argon doesn't really change the feel from the recent update of gemini spark, but was gemini spark in a state where it could use argon in advance? now that gemini spark has disappeared and the task function has been added, i wish the chat history had been saved separately for chat and tasks... 🙄” [source](https://twitter.com/1350054488304832513/status/2110271921208316298)

### Instinct

- Complaint, 2026-09-29, Inside the Personal AI Assistant Growing 10% a Day | Instinct Founder (YouTube): “as a user experimenting with instinct or any other product that has just to chat, i find it limiting that ui. some important project. i updated yesterday but it’s outside the window of the chat of the text. i forget about it or can’t tell what’s going on? i think it does need a new possibility of a multi dimensional, graphic viewing aspect for scanning overall so i’m building my own.” [source](https://www.youtube.com/watch?v=Am7IWP8IpEc&lc=UgyfDHLllTJJ_r7_43d4AaABAg)

### Poke

- Complaint, 2026-09-23, @interaction (X): “@capitaltruist @openclaw @interaction @muse yeah the single chat thing annoyed me too, mae feels different. [link]” [source](https://twitter.com/2765730455/status/2102771496754327892)