# Web research, monitoring and summarising information (`act.research`)

Feedback Bench, personal agents, built 2026-10-19, window 2026-08-31 to 2026-10-18. Web page: https://feedbackbench.com/#/criterion/act.research

Area: [Getting tasks done](https://feedbackbench.com/criteria/act.md)

**Definition.** How well the agent searches the web, monitors prices, stock or news, and summarises findings usefully.

**Boundary.** Not this: see [Creating writing, images, video and social posts](https://feedbackbench.com/criteria/act.content.md) when the result is a piece of writing, media or a post to publish. Not this: see [Wrong facts, hallucinations and careless mistakes](https://feedbackbench.com/criteria/act.accuracy.md) when the findings are factually wrong. Not this: see [Booking appointments, reservations, travel and tickets](https://feedbackbench.com/criteria/act.reservations.md) or [Buying products, orders and purchase judgment](https://feedbackbench.com/criteria/act.shopping.md) when the search ends in a booking or a purchase. Not this: see [Unprompted suggestions, insights and check-ins](https://feedbackbench.com/criteria/auto.proactive.md) when nobody asked for the analysis. Not this: see [Scheduled recurring tasks and daily briefings run](https://feedbackbench.com/criteria/auto.routines.md) when the problem is a scheduled run not firing.

Rated user-weeks, all agents: 1988. Complaint share: 6%.

## The brief

Written by large language models from this page's numbers and the posts it quotes, then checked: every number in the text is in the build. Interpretation, not measurement.

Hark and Grok Bot rank high at research and monitoring. Users say Hark pulls the details they need out of websites and keeps watching until something changes. They say Grok Bot is strongest on news and on posts from X. Research is the 6th most rated of 53 criteria, and it draws few complaints: 5.5% of rated user-weeks complain. Gemini Spark ranks low, last of 7. Its users rate research 2.31 times as often as other users, and their posts describe old news, searches that fail and lost results.

### What separates the best from the rest

Users of Hark and Grok Bot describe an agent that keeps searching until it has the answer. Hark users say it finds employees and contacts, pulls data out of fund documents and watches ticket sites through the night until bookings open. Grok Bot users say it gathers large sets of cases on its own and is the best choice for anything tied to news and X. Gemini Spark users describe old news, results that are hard to read, searches that cannot connect and scheduled results that disappear.

- **Ranks high**: [Grok Bot](https://feedbackbench.com/agents/grok-bot.md), [Hark](https://feedbackbench.com/agents/hark.md)
  - Hark, 2026-10-12, @hark_labs (X): “@hark_labs hark kept looking #jailer2 fdfs shows near me, checking district and bookmyshow the entire night, and correctly notified me as soon as there were bookings. thalaivar nerantharam ✅ [link]” [source](https://twitter.com/1461022354847322115/status/2109545025185153257)
  - Grok Bot, 2026-10-17, X search: Grok Bot, Grokbot, x.ai/bot (X): “@iruletheworldmo depends what you're using it for. for anything related to news and x, grok bot is best.” [source](https://twitter.com/1643695629665722379/status/2111356805943337172)
- **Ranks low**: [Gemini Spark](https://feedbackbench.com/agents/gemini-spark.md)
  - Gemini Spark, 2026-10-08, X search: Gemini Spark (X): “gemini spark picks up old news and is hard to read, so i was wondering what to do, but just when i was thinking that, grok bot became able to read posts on x, so now i can read the latest ai-related news! [link]” [source](https://twitter.com/1678329969905385475/status/2108134225274913175)
  - Gemini Spark, 2026-09-24, X search: Gemini Spark (X): “here's how useful gemini spark is to me - it ran a schedule, notified me on the mobile app, tried to find the result later in the web app - gone. when i asked the ai to find the latest, it could not do it. [link]” [source](https://twitter.com/32843609/status/2103136295539417472)

## How it breaks

Rule: A separate pass sorts complaints into failure modes. For each criterion with at least 30 complaining user-weeks, a large language model reads 150 complaint posts drawn at random and names 4 to 8 failure modes; a second large language model then puts every complaint post on that criterion in one mode, or in Other when it fits none. Modes are fixed once named, and new posts are sorted into them each week. A mode counts distinct user-weeks with a complaint in it, per agent; across agents, one user-week per agent. Modes do not change the labels or the Feedback Score. Examples: up to 3 posts per mode from different users, chosen and checked as receipts are.

The largest named mode is sources the agent cannot reach or read in full. It makes up 17% of complaining user-weeks, and Muse users file the most of it. Muse leads most other modes too. Its users file 50% of the complaints about shallow research passed off as thorough and 54% of those about inaccurate results. Slow, costly research loops that never reach an answer come mostly from Grok Bot users, who file 57% of that mode.

112 complaining user-weeks.

| Failure mode | User-weeks | Posts | Agents (user-weeks) | Definition |
|---|---|---|---|---|
| Cannot reach or fully read sources | 19 | 19 | Muse 7, Hermes Agent 4, Gemini Spark 3, Grok Bot 2, ChatGPT Dots 1, Instinct 1, OpenClaw 1 | The agent can't run web search at all, can't browse, can't get into login-gated or platform content (YouTube transcripts, Instagram, Telegram, Marketplace), or reads only part of the data (e.g. 25 of 500 songs, 4 comments); content it retrieves but handles badly is out. |
| Gives up on findable items too early | 14 | 15 | Muse 6, Grok Bot 4, OpenClaw 2, Hermes Agent 1, Poke 1 | The agent says something doesn't exist, can't be found, or must be searched manually (tickets, listings, quotes, known issues, smaller vendors) when a quick human search finds it; cases where the search tool is down or blocked from a source are out. |
| Shallow, generic research passed off as thorough | 14 | 14 | Muse 7, Grok Bot 6, Hermes Agent 1 | The agent delivers thin, bland, cookie-cutter or incoherent findings for research or deep-research requests, often without saying they are incomplete; results that are factually wrong or don't match the request are out. |
| Results that are inaccurate or ignore criteria | 13 | 13 | Muse 7, Grok Bot 4, Hermes Agent 1, Instinct 1 | Returned results are wrong, made up, scams, links to the wrong company, outside the user's filters, or worse deals than easy alternatives; results that are just old or just shallow are out. |
| Gathered content left unsummarised or hard to read | 7 | 7 | Grok Bot 3, Gemini Spark 2, Hermes Agent 2 | The agent collects feeds, papers or pages but stops before refining them, or gives choppy, cluttered, hard-to-scan summaries; failures to gather the content in the first place are out. |
| Monitoring and scheduled reports not timely | 7 | 8 | Muse 3, Gemini Spark 2, Grok Bot 2 | Price, stock, news or job watches only poll occasionally instead of live, don't alert when data is released, fail to refresh, or lose scheduled results; one-off searches are out. |
| Slow, costly research loops with no outcome | 7 | 7 | Grok Bot 4, Hermes Agent 2, Muse 1 | Searches or comparisons take much longer than alternatives or burn lots of tokens or usage without reaching a usable answer; fast answers that are simply wrong are out. |
| Stale or outdated information presented as current | 6 | 6 | Muse 3, ChatGPT Dots 1, Gemini Spark 1, Grok Bot 1 | The agent returns old news, finished live events, dead listings or out-of-date articles when the user asked for recent or live information; results that are current but wrong or irrelevant are out. |
| Other | 25 | 25 | Muse 6, Grok Bot 5, Hermes Agent 5, Gemini Spark 4, ChatGPT Dots 2, OpenClaw 2, Hark 1 | Complaints that fit none of the modes above. |

#### Cannot reach or fully read sources

- Muse, 2026-10-07, @muse (X): “elo @muse u know its stupid i had to sign into an ig in browser to then use audio scraping and iding it via shazam and then finding songs, when theres litearlly metadata in a post that you can access with [link] cc @alexandr_wang [link]” [source](https://twitter.com/160214532/status/2107916647051014243)
- ChatGPT Dots, 2026-09-30, X search: ChatGPT dots, ChatGPT dot, OpenAI dots, OpenAI's dot (X): “so this is interesting, was doing some ad campaign research and asked openai's dot to help me research competitor ads on facebook ad library and it couldn't - asked muse and it got right after it, emailed me a zip file of all the content” [source](https://twitter.com/54418202/status/2105345655455547604)
- Hermes Agent, 2026-09-25, r/hermesagent (Reddit): “i want my hermes to search in telegram channels after it join it cuz i need some files i cant find it anywhere else (**its not movies or anything illegal** !) i linked it with my second account to do this but its too bad and slow anyone do the same? thx guys for help 💚” [source](https://www.reddit.com/r/hermesagent/comments/1wq10h9/search_in_telegram/)

#### Gives up on findable items too early

- Muse, 2026-10-10, App Store (App Store): “muse is fine. it works really hard but can’t seem to complete the tasks i want like finding a specific item online. i find just going to google and searching for things myself gets better results” [source](https://apps.apple.com/us/app/muse-from-meta/id6760173601)
- OpenClaw, 2026-09-26, @openclaw (X): “dang man the @meta @muse agent did what @openclaw could not. found me a car insurance policy against a bunch of companies and saved me over $500! fuck outta here! @progressive” [source](https://twitter.com/213790840/status/2103851321778675756)
- Muse, 2026-09-20, Play Store (Play Store): “i asked some questions that google ai assistant found but not muse. muse said they look at big companies and missed the smaller ones” [source](https://play.google.com/store/apps/details?id=com.facebook.aura)

#### Shallow, generic research passed off as thorough

- Muse, 2026-10-08, @muse (X): “i asked @muse to create an interest profile based on my social media footprint and it came up with some cookie cutter response without proposing anything interesting you could do with said footprint” [source](https://twitter.com/1432160424951226370/status/2108166343736627711)
- Muse, 2026-09-14, Play Store (Play Store): “as useless as the other agentic ai as far as genealogy goes, but might be useful for more basic tasks? lmao” [source](https://play.google.com/store/apps/details?id=com.facebook.aura)
- Grok Bot, 2026-09-06, X search: Grok Bot, Grokbot, x.ai/bot (X): “is everyone using grokbot? i've been trying it out, but i can't think of a good use for it. i tried having it research local llm trends on x, but it didn't come up with any coherent results. it might be significantly improved in grok 4.7, though.” [source](https://twitter.com/2040802519484395520/status/2096516137936904335)

#### Results that are inaccurate or ignore criteria

- Muse, 2026-10-07, r/MetaAI (Reddit): “meta muse does not show correct job links when i ask it to apply for jobs? it returns weird company names when i ask it to search for jobs like "botpress" or "scriptrunner", one job shows "apple" but is a different company's posting when i click the link. also it just doesn't return the same job postings when i do a linkedin search with the same parameters. does anyone know how to solve this?” [source](https://www.reddit.com/r/MetaAI/comments/1x0blsm/meta_muse_does_not_show_correct_job_links_when_i/)
- Grok Bot, 2026-09-30, X search: Grok Bot, Grokbot, x.ai/bot (X): “@leerob @bot i gave a task to grok bot and claude coworker to go on web and find any listing website for a specific budget and area , grok bot gave me a couple of links but coworker found around 50diffrent listings and gave me pdf and excel files , i think web search should be better” [source](https://twitter.com/1779259542921969664/status/2105224617656721652)
- Hermes Agent, 2026-10-18, @NousResearch (X): “@nousresearch why is it that hermes with glm 5.3 running cannot even do simple google queries and confuses ‘dental clinic’ with ‘financial company’? is there a hidden switch somewhere to enable logic that i missed?” [source](https://twitter.com/946325443/status/2111896139041485096)

#### Gathered content left unsummarised or hard to read

- Hermes Agent, 2026-09-29, X search: Hermes Agent, hermes-agent, Hermes Desktop (X): “it seems that llm-jp-4.1 and tool call are working, but with hermes agent, it just ends with read skill, so it doesn't refine the information...” [source](https://twitter.com/575833118/status/2104762733724045788)
- Gemini Spark, 2026-09-26, X search: Gemini Spark (X): “i had gemini spark collect paper information, but searching for the important papers was quite a hassle, so i decided to use claude to handle everything from paper search to collection in one go. also, i tend to skip notifications unless they are in email...” [source](https://twitter.com/410046434/status/2103816742460141865)
- Grok Bot, 2026-09-20, @bot (X): “@mattyp @notion @bot grok's mostly just a glorified bookmark summarizer, a click button for notion isn't gonna fix that.” [source](https://twitter.com/160315667/status/2101493922157477934)

#### Monitoring and scheduled reports not timely

- Gemini Spark, 2026-09-09, X search: Gemini Spark (X): “@alexandr_wang gemini spark failed me for simple job search every monday. i might just try muse.” [source](https://twitter.com/1356334702085419016/status/2097757108758311314)
- Grok Bot, 2026-09-06, X search: Grok Bot, Grokbot, x.ai/bot (X): “@9mmsmg i thought it might be able to perform some simple stock market “monitoring and alerts”; but failed miserably (compared to purpose-built ai products). grok bot - currently - is just a gimmick (that’s gleaning more data for x from the npcs foolishly feeding it)” [source](https://twitter.com/1477321480421752838/status/2096710586054967359)
- Muse, 2026-10-02, Play Store (Play Store): “stock research could be better. it is better than chat gpt though. we should be able to pull real time data and muse should be able to ping us immediately once data is released” [source](https://play.google.com/store/apps/details?id=com.facebook.aura)

#### Slow, costly research loops with no outcome

- Grok Bot, 2026-10-09, X search: Grok Bot, Grokbot, x.ai/bot (X): “me before grok @bot: 45 minutes scrolling x to understand what's happening. me after grok: asking one question, checking the context, and still scrolling for another 45 minutes. progress is progress. 💀” [source](https://twitter.com/1479459034382094340/status/2108507239459799108)
- Muse, 2026-10-12, @muse (X): “i gave @muse relatively simple task to research plumbing fixtures vendors and use jev to classify relabilty and service. muse was running for 1h+ and stopped working at all.” [source](https://twitter.com/330547999/status/2109451828362715449)
- Grok Bot, 2026-09-27, @bot (X): “i have been trying @bot to plan vacations, in some attempts when i let it make comparisons between different ways of getting around/accommodating, it spends a lot of tokens and many times we don't get anywhere.” [source](https://twitter.com/1984901/status/2104086618185617651)

#### Stale or outdated information presented as current

- Gemini Spark, 2026-10-08, X search: Gemini Spark (X): “gemini spark picks up old news and is hard to read, so i was wondering what to do, but just when i was thinking that, grok bot became able to read posts on x, so now i can read the latest ai-related news! [link]” [source](https://twitter.com/1678329969905385475/status/2108134225274913175)
- Muse, 2026-09-24, App Store (App Store): “you are better off with claude or chatgpt mobile. i asked for research from this week and it returned a bunch of articles from april. it can’t even do the basic tasks it claims to” [source](https://apps.apple.com/us/app/muse-from-meta/id6760173601)
- Muse, 2026-09-10, @muse (X): “@muse @alexandr_wang getting stale data on live events e.g., gauff vs andreeva match is already done, and zverev match is in-progress [link]” [source](https://twitter.com/1248348739518906368/status/2097872248397066359)

#### Other

- Gemini Spark, 2026-10-03, X search: Gemini Spark (X): “@mikepat711 i agree. i've been using it since day one as well also i've found grok bot to be unbeatable in terms of search capability and getting exactly what i need filtered out none of the others have come even close to it - gemini spark, muse and claude. haven't tried the dot bots yet” [source](https://twitter.com/1013749216387256322/status/2106462222977532410)

## Top requests

What users ask to add or change, most asked first. 140 user-weeks ask for something. Requests do not change the Feedback Score. Rule: A separate pass by a large language model reads every counted post and extracts what the user asks the agent or its vendor to add or change, with the criteria it maps to and a short normalised wording; it does not touch the labels or the Feedback Score. A large language model groups the wordings within each criterion (the first criterion the request maps to) into themes, and a second pass merges themes that ask for the same change under different criteria; a merged theme sits under the criterion most of its requests map to, and code counts it once. A theme counts distinct user-weeks that ask for it, per agent; across agents, one user-week per agent. Themes asked in fewer than 2 user-weeks, and requests that share no theme, are not shown. Examples: up to 3 posts per theme from different users, without slurs: whole posts of 60 to 450 characters with at least 8 words beyond handles and links, posts of at most 280 characters first, then the newest.

| Rank | Request | User-weeks | Posts | Agents (user-weeks) |
|---|---|---|---|---|
| 1 | Better web search quality and coverage | 7 | 7 | Grok Bot 3, Hermes Agent 2, Muse 1, OpenClaw 1 |
| 2 | Longer, deeper autonomous research sessions | 6 | 6 | Muse 4, Gemini Spark 1, Hermes Agent 1 |
| 3 | Native understanding of video and image content | 6 | 6 | Muse 4, Grok Bot 1, Hermes Agent 1 |
| 4 | Model benchmarks and real-hardware testing | 5 | 5 | Hermes Agent 3, Grok Bot 1, OpenClaw 1 |
| 5 | Verifiable sources and fact-checking in research | 4 | 5 | Grok Bot 3, Hermes Agent 1 |
| 6 | Charts and visual data outputs | 4 | 4 | Grok Bot 3, Muse 1 |
| 7 | Daily curated news digests | 4 | 4 | Hermes Agent 2, Muse 2 |
| 8 | More real-world use case examples | 4 | 4 | Hark 2, Grok Bot 1, Hermes Agent 1 |
| 9 | Organizing saved research and reading lists | 4 | 4 | Grok Bot 3, Gemini Spark 1 |
| 10 | Real-time stock and price data | 4 | 4 | Muse 3, Grok Bot 1 |
| 11 | Automated daily digest of personal activity | 3 | 3 | OpenClaw 2, Grok Bot 1 |
| 12 | SEO workflow and backlink checks | 3 | 3 | ChatGPT Dots 2, OpenClaw 1 |

### 1. Better web search quality and coverage

- OpenClaw, 2026-10-18, X search: OpenClaw, openclaw.ai (X): “@officialbbrooks @openai this was always the problem with openclaw and hermes. needs better search tools and background processes than what people tend to ship.” [source](https://twitter.com/12626542/status/2111855990522175925)
- Hermes Agent, 2026-10-13, r/hermesagent (Reddit): “i want my hermes to search deeper in web and in websites like (reddit, github, youtube, and the other social media) any idea or someone do the same think?” [source](https://www.reddit.com/r/hermesagent/comments/1x4vtdp/best_way_to_improve_hermes_search/)
- Grok Bot, 2026-09-20, @bot (X): “@elonmusk @bot today my feed is not working good it's giving me woke ideology instead of ai.... like i don't have time for that... and the search doesn't have history or smart search... trying to search for oppo x10 pro photo samples took me like 20 minutes...” [source](https://twitter.com/725402970/status/2101727608165519832)

### 2. Longer, deeper autonomous research sessions

- Hermes Agent, 2026-10-10, r/hermesagent (Reddit): “i’m looking to set up an autonomous "deep research" pipeline inside hermes agent—similar to what openai deep research or gemini deep research does (iterative multi-query planning, scraping/browsing sources, fact synthesis, and generating a comprehensive structured report). i'm running hermes with good local ai model, can i do deep research?” [source](https://www.reddit.com/r/hermesagent/comments/1x28lbj/has_anyone_successfully_built_a_deep_research/)
- Muse, 2026-09-30, @muse (X): “@pierodismo @fedexsti @muse @neuramedia but it would be cool if this agent could create skills based on how i write, how i think about business, how i think about my professional career, and that if i tell it to look for events for today, it doesn't just do a simple search but is thorough and works as long as it takes.” [source](https://twitter.com/1390279217133363200/status/2105269145629589813)

### 3. Native understanding of video and image content

- Grok Bot, 2026-09-30, @bot (X): “@elonmusk @bot can @bot watch an educational/ training youtube video then repeat the steps laid out in the video?” [source](https://twitter.com/740368226832388096/status/2105248099941642523)
- Muse, 2026-10-10, App Store (App Store): “1. "wants real-time full k-line candlestick charts for stock analysis, including pre-market, after-hours and overnight sessions" 2. "wants improved voice features: fewer transcription errors in voice input and a phone-call feature" 3. "wants stronger video learning ability: extracting and deeply, comprehensively understanding video content, especially videos without subtitles"” [source](https://apps.apple.com/us/app/muse-from-meta/id6760173601)
- Muse, 2026-09-26, App Store (App Store): “1. instagram access: let muse connect to and use instagram (browse, post, reply, manage dms) like other integrations. 2. messaging account: give muse its own messaging identity so it can chat with people directly, just like any other person. 3. media understanding: enable muse to actually understand videos and images — not just captions or thumbnails, but the real content inside them.” [source](https://apps.apple.com/us/app/muse-from-meta/id6760173601)

### 4. Model benchmarks and real-hardware testing

- OpenClaw, 2026-09-12, El poder de OpenClaw 2.0 en local con Ollama (Sin pagar tokens) (YouTube): “carlos, can you try to push that hardware you have as a server to the limit with more models? coincidentally, i have similar hardware on my server. it would also be interesting to see its behavior with a larger context window and compared to the hermes agent.” [source](https://www.youtube.com/watch?v=aDh2klQMDyU&lc=UgxpLsTU9DYr0Qlm3Ox4AaABAg)
- Grok Bot, 2026-09-13, X search: Grok Bot, Grokbot, x.ai/bot (X): “i’d use grok bot as my personal ai model evaluator. new model drops it runs my usual coding/reasoning tests, compares the results with the models i already use, tracks cost + speed, and gives me a short “worth switching or not” report. basically automate the part of ai twitter i already spend way too much time on” [source](https://twitter.com/1846861204527996928/status/2099202264548450773)
- Hermes Agent, 2026-09-04, @NousResearch (X): “@nousresearch glad to see hermes/nous making local models easier to use. definitely a meaningful step forward. one limitation: recommendations seem based mostly on theoretical memory fit. the next leap is testing speed, context, compression and tool use on the actual machine before recommending a model.” [source](https://twitter.com/40104971/status/2095676148353003657)

### 5. Verifiable sources and fact-checking in research

- Grok Bot, 2026-10-08, @bot (X): “@bot can it monitor a thread and fact-check the claims against official sources? i've been tagging @grok with "is it true ?" under swedish politics posts for months. would love my bot to just watch them and bring back the receipts” [source](https://twitter.com/1257272912945373184/status/2108098311458623914)
- Grok Bot, 2026-09-13, @bot (X): “@matthewberman @bot @spacexai my planned bot could be researcher validated a news on multiple sources present it with validated point facts and orginal and other clear outputs to user rather overwhelming” [source](https://twitter.com/1868529927181488128/status/2099189592146722817)
- Hermes Agent, 2026-09-09, @NousResearch (X): “@nousresearch search and fetch need two receipts here: the query + ranked snippets that found a source, then the exact page lines used for the claim. i’ve watched agents promote a relevant snippet into “proof” before the page was ever opened.” [source](https://twitter.com/828440649535873025/status/2097581001883226497)

### 6. Charts and visual data outputs

- Grok Bot, 2026-10-05, @bot (X): “@grok @ryandetrick @bot @grok build a year end visual chart showing a "range" using the low end average and high end average range.” [source](https://twitter.com/280086557/status/2107202211789066462)
- Grok Bot, 2026-09-30, X search: Grok Bot, Grokbot, x.ai/bot (X): “@leerob @bot grok bot should be able to make data visual and interactive” [source](https://twitter.com/1623289354448674819/status/2105172785077338379)
- Grok Bot, 2026-09-11, GROK Bot ROMPE la IA: Crea agentes que trabajan SOLOS por ti (YouTube): “can i give you an excel file with data and get a summary in tables and graphs?” [source](https://www.youtube.com/watch?v=jM8X-Jd0ypc&lc=Ugwa4ih9D0oIEXL6cgV4AaABAg)

### 7. Daily curated news digests

- Hermes Agent, 2026-10-11, Hermes Agent Jalanin Seluruh Hidup Gw (SETUP + CARA PAKE) (YouTube): “can the ai agent analyze trending news and assess the impact that will occur in the future and report it every day?” [source](https://www.youtube.com/watch?v=jevlr9bH1C8&lc=UgwgAP9D2nXm1gwnhfN4AaABAg)
- Hermes Agent, 2026-09-08, X search: Hermes Agent, hermes-agent, Hermes Desktop (X): “i'm getting interesting topics from the rss content with hermes agent, but it doesn't summarize them, so i don't feel like reading. [link]” [source](https://twitter.com/1947591748039188480/status/2097137294365069474)
- Muse, 2026-10-09, X search: Muse from Meta, Meta Muse (X): “something missing from chatgpt for me is a tailored news feed i can interact with. meta muse did a great job with this. so, a content source would be great. an ai-tailored, ai-summarized, ai-curated feed that i can then drill down into and read while asking my ai questions. i don't have a great recommendation here. obviously x is off the table. openai has lots of content partnerships. maybe one of those publishers? reuters?” [source](https://twitter.com/1693585632965148672/status/2108583037403271410)

### 8. More real-world use case examples

- Hark, 2026-10-08, @hark_labs (X): “@johnmckeownn @bot @hark_labs i do wish these labs would use more common use cases. for example a friend sent me an amazon link. i gave the link to @hark_labs to order it and it did. tbf one of their examples was printing out an amazon return label.” [source](https://twitter.com/2629244664/status/2108227361741197391)
- Hark, 2026-10-08, @hark_labs (X): “@hark_labs yes, they can do it, but we all need lots of help finding those use-cases. hopefully you're going to make really good templated tasks that you can just switch on 😉” [source](https://twitter.com/162615017/status/2108017641092964775)
- Hermes Agent, 2026-10-06, X search: Hermes Agent, hermes-agent, Hermes Desktop (X): “look, i like hermes and obviously i’m not expecting an “in depth meta analysis of our users deployment of hermes agent across multiple sectors” but if yall can curate the user stories and cases towards professional use cases a bit more that would be neat! [link]” [source](https://twitter.com/830807896203997184/status/2107292336804053063)

### 9. Organizing saved research and reading lists

- Grok Bot, 2026-10-18, @bot (X): “@bot @dingyi @bot also, please help me check how many interesting and fun websites this blogger i follow has recommended in the past, record each website, and then write a key point worth noting to put into my study list, with a maximum limit of 20.” [source](https://twitter.com/821646138411458565/status/2111653860490256648)
- Grok Bot, 2026-10-07, @bot (X): “@notionhq @bot please save the original post link with each entry. a reading list full of summaries is hard to fact check later.” [source](https://twitter.com/2051888695100514304/status/2107747816529604673)
- Gemini Spark, 2026-09-02, Google Gemini Spark: 10 tareas para crear contenido (YouTube): “i am an engineering student and i would like to automate spark to search for and review scientific articles and help me organize the references well, whether with any reference manager like mendeley or zotero, scribbr. other activities would be to manage software like matlab.” [source](https://www.youtube.com/watch?v=AE9CyEzB6gM&lc=UgyV9IVKqlzJiKSvS_l4AaABAg)

### 10. Real-time stock and price data

- Muse, 2026-10-02, Play Store (Play Store): “stock research could be better. it is better than chat gpt though. we should be able to pull real time data and muse should be able to ping us immediately once data is released” [source](https://play.google.com/store/apps/details?id=com.facebook.aura)
- Grok Bot, 2026-09-30, @bot (X): “@leerob @bot sometimes the files on my bot’s computer get deleted for no reason at all and it has to go and redo work also for a feature, let it pull in stock graphs and data into the chat” [source](https://twitter.com/1586459501405900806/status/2105135892545286426)
- Muse, 2026-09-09, @muse (X): “@muse very disappointed, very few of the exciting features are actually ready. not many connections available, background work requires constant manual log-ins if there’s no connection. price watching polls daily no live watch of dynamic prices [link]” [source](https://twitter.com/1992736226835607552/status/2097764961216815316)

### 11. Automated daily digest of personal activity

- Grok Bot, 2026-09-28, X search: Grok Bot, Grokbot, x.ai/bot (X): “hey grok bot, monitor my kids bits for me and give me a single feed from which i can instantly discern what they need to do today, and any announcements from the school or teacher that may be relevent to our family. and yes, i have 4 kiddos, so we will need to do some creative math on determining what's "relevent" ;-)” [source](https://twitter.com/218538224/status/2104575211093856543)
- OpenClaw, 2026-09-28, X search: OpenClaw, openclaw.ai (X): “automation idea i would absolutely use: a tiny openclaw agent that keeps a personal changelog. not “journal every thought.” more like: projects touched, decisions made, weird blockers noticed, loose threads created. at the end of the week it hands you the story of what actually moved.” [source](https://twitter.com/2024270544116600836/status/2104375645384200429)

### 12. SEO workflow and backlink checks

- OpenClaw, 2026-09-28, @openclaw (X): “@themattberman @openclaw @dataforseo when you are connected with google search console why can't run serp requests to check ranked pages as well as llm mention request to check competitor recommendation. next process to run backlink request to check ranked pages getting backlink. it's a simple ranking process” [source](https://twitter.com/1526222430942789633/status/2104499179846578631)

## Every agent

| Agent | Overall rank | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|---|
| [Hark](https://feedbackbench.com/agents/hark.md) | 4 | 1st of 7 | 0.556 | 0.515–0.586 | 73 | 72 | 1 |
| [Grok Bot](https://feedbackbench.com/agents/grok-bot.md) | 3 | 2nd of 7 | 0.545 | 0.479–0.607 | 597 | 567 | 30 |
| [ChatGPT Dots](https://feedbackbench.com/agents/dots.md) | 8 | 3rd of 7 | 0.532 | 0.472–0.584 | 109 | 105 | 4 |
| [OpenClaw](https://feedbackbench.com/agents/openclaw.md) | 5 | 4th of 7 | 0.512 | 0.459–0.564 | 108 | 103 | 5 |
| [Hermes Agent](https://feedbackbench.com/agents/hermes-agent.md) | 2 | 5th of 7 | 0.489 | 0.416–0.558 | 277 | 262 | 15 |
| [Muse](https://feedbackbench.com/agents/muse.md) | 1 | 6th of 7 | 0.484 | 0.412–0.555 | 720 | 680 | 40 |
| [Gemini Spark](https://feedbackbench.com/agents/gemini-spark.md) | 7 | 7th of 7 | 0.409 | 0.349–0.478 | 81 | 69 | 12 |
| [Instinct](https://feedbackbench.com/agents/instinct.md) | 6 | Too few posts | – | – | 17 | 15 | 2 |
| [Poke](https://feedbackbench.com/agents/poke.md) | 9 | Too few posts | – | – | 6 | 5 | 1 |

## Posts

Receipts rule: Up to 5 praise and 5 complaint posts per area and 3 per criterion. Each is a whole post of 60 to 450 characters (700 for areas) with at least 8 words beyond handles and links, that judges the criterion, whose labels are all praise or all complaint, and that contains no slur. Posts that touch the fewest criteria come first, then posts of at most 280 characters, then the newest. A second large language model reads the first 3 candidates per slot and keeps a post only if it clearly praises, or clearly complains about, the agent on that criterion. Links and personal details removed by the source show as marks such as [link].

### Hark

- Praise, 2026-10-16, @hark_labs (X): “@ricosystems @hark_labs it will go into your linkedin make changes post documents to it etc nice b to b case it’s great at looking up contacts, potential clients etc and sorting” [source](https://twitter.com/2060900154178428928/status/2110970256399192387)
- Praise, 2026-10-16, @hark_labs (X): “@therigger33 @hark_labs it did a great job at finding employees in a company i was researching.” [source](https://twitter.com/1951877377039929345/status/2110970700404228517)
- Praise, 2026-10-16, @hark_labs (X): “@ricosystems @hark_labs i’ve been doing nationwide specific searches buyers for a niche but large volume product it’s damn near brilliant” [source](https://twitter.com/2060900154178428928/status/2110973511569199173)

### Grok Bot

- Praise, 2026-10-18, X search: Grok Bot, Grokbot, x.ai/bot (X): “i used the same set of prompts to monitor the status of the us stock market, and only grok bot warned of the impending burst of the us stock bubble between the 9th and 10th. the only difference in the prompts is that grok bot added some data from x. [link]” [source](https://twitter.com/1871880526774366208/status/2111656926929113566)
- Praise, 2026-10-17, X search: Grok Bot, Grokbot, x.ai/bot (X): “grokbot is really powerful. i asked it to investigate and summarize the cases of claude account bans on the market, and in the time it took to go to the bathroom, it collected 2599 cases without any human intervention [link]” [source](https://twitter.com/1869752091046260736/status/2111356751974908150)
- Praise, 2026-10-17, X search: Grok Bot, Grokbot, x.ai/bot (X): “@iruletheworldmo depends what you're using it for. for anything related to news and x, grok bot is best.” [source](https://twitter.com/1643695629665722379/status/2111356805943337172)
- Complaint, 2026-10-09, X search: Grok Bot, Grokbot, x.ai/bot (X): “me before grok @bot: 45 minutes scrolling x to understand what's happening. me after grok: asking one question, checking the context, and still scrolling for another 45 minutes. progress is progress. 💀” [source](https://twitter.com/1479459034382094340/status/2108507239459799108)
- Complaint, 2026-09-25, You Can Now Control Grok Bot from your Tesla! (YouTube): “my grok don’t do none of this dammit. i can’t even go online and do a web search.” [source](https://www.youtube.com/watch?v=8ZG_6OwHh6w&lc=UgwENxE__3p2bxko8md4AaABAg)
- Complaint, 2026-09-20, @bot (X): “@mattyp @notion @bot grok's mostly just a glorified bookmark summarizer, a click button for notion isn't gonna fix that.” [source](https://twitter.com/160315667/status/2101493922157477934)

### ChatGPT Dots

- Praise, 2026-10-14, X search: ChatGPT dots, ChatGPT dot, OpenAI dots, OpenAI's dot (X): “finally discovered the correct way to open chatgpt dot. automatically helps me detect the latest official news from chatgpt, claude, and gemini, and get real-time first-hand information. [link]” [source](https://twitter.com/2013597527678025728/status/2110189281298043327)
- Praise, 2026-10-11, X search: ChatGPT dots, ChatGPT dot, OpenAI dots, OpenAI's dot (X): “it seems that i can manage without looking at x anymore because chatgpt dots will pick everything up. [link]” [source](https://twitter.com/2085964840603131904/status/2109215917456683308)
- Praise, 2026-10-08, ChatGPT Dotsを1週間使って分かった、「AI秘書」に任せたいこと・期待外れだったこと。 (YouTube): “is it okay to know about the baseball team's personnel in the morning!?! i want to know immediately if there are any official movements (even during meetings, lol), i thought dots is the best! 😂” [source](https://www.youtube.com/watch?v=9Cpx9cKvcqk&lc=UgzMGQUhEAH7qGjd_mN4AaABAg)
- Complaint, 2026-09-30, X search: ChatGPT dots, ChatGPT dot, OpenAI dots, OpenAI's dot (X): “so this is interesting, was doing some ad campaign research and asked openai's dot to help me research competitor ads on facebook ad library and it couldn't - asked muse and it got right after it, emailed me a zip file of all the content” [source](https://twitter.com/54418202/status/2105345655455547604)
- Complaint, 2026-10-02, X search: ChatGPT dots, ChatGPT dot, OpenAI dots, OpenAI's dot (X): “my chatgpt dot told me to go see the golden gate bridge at night but didnt check the forecast. it was too foggy to see even while standing at the lookout point. it now owes me $35 in waymo fees [link]” [source](https://twitter.com/1432601658819809282/status/2105908374982570157)

### OpenClaw

- Praise, 2026-10-16, X search: OpenClaw, openclaw.ai (X): “found a new job for openclaw tonight: board game rules nerd. 🎲 it pulled up the armello rulebook and answered questions as we played. like an extra person at the table who never gets tired of “wait, how does this work?” its a fantastic game too: [link] 👏 [link]” [source](https://twitter.com/107032898/status/2111227489460597130)
- Praise, 2026-10-11, X search: OpenClaw, openclaw.ai (X): “@joantubau the bastards adapt 😂, one of my screeners in my openclaw sends me a ranking every day of the punished stocks that improve their eps and show some recovery in price compared to the index, and there they are lately: accenture, epam, etc... [link]” [source](https://twitter.com/2824587655/status/2109265241460609489)
- Praise, 2026-10-10, @openclaw (X): “@heyneighbor @openclaw openclaw helped me to find an apartment to live in. he scraped tons of data, filtered them, and found the best match based on my interests and suggestions.” [source](https://twitter.com/43194620/status/2108775045174612166)
- Complaint, 2026-09-26, @openclaw (X): “dang man the @meta @muse agent did what @openclaw could not. found me a car insurance policy against a bunch of companies and saved me over $500! fuck outta here! @progressive” [source](https://twitter.com/213790840/status/2103851321778675756)
- Complaint, 2026-08-31, X search: OpenClaw, openclaw.ai (X): “@dravishaa instinct’s hype is associated with finding odyssey 70mm tickets in the bay area. openclaw couldn’t solve it for me :)” [source](https://twitter.com/272210343/status/2094417616391823700)

### Hermes Agent

- Praise, 2026-10-18, X search: Hermes Agent, hermes-agent, Hermes Desktop (X): “hermes agent helping me decide which saved videos to skip? useful. @witcheer shared by2kb: local transcription and an abstract before the full notes. i like filtering the backlog before committing to more reading [link]” [source](https://twitter.com/1370743150940196867/status/2111751041326997921)
- Praise, 2026-10-16, @NousResearch (X): “@scobleizer @nousresearch i love it! @nousresearch’s hermes run our seo and aeo, bd, research and so much more too” [source](https://twitter.com/1847772186997911552/status/2110903676667851114)
- Praise, 2026-10-14, @NousResearch (X): “@knowixbuilds @tiny_fish @nousresearch my hermes agent got much better at looking up stuff” [source](https://twitter.com/1803080798989352960/status/2110313793334972455)
- Complaint, 2026-10-03, @NousResearch (X): “@jennyai bro, i'm trying to get my hermes agent to find me more car insurance options, and it's struggling bad, man. it sucks. @nousresearch please halp. i want my personal assistant to be able to find me car insurance.” [source](https://twitter.com/1159585959534571525/status/2106237924971036706)
- Complaint, 2026-09-29, X search: Hermes Agent, hermes-agent, Hermes Desktop (X): “it seems that llm-jp-4.1 and tool call are working, but with hermes agent, it just ends with read skill, so it doesn't refine the information...” [source](https://twitter.com/575833118/status/2104762733724045788)
- Complaint, 2026-09-25, r/hermesagent (Reddit): “i want my hermes to search in telegram channels after it join it cuz i need some files i cant find it anywhere else (**its not movies or anything illegal** !) i linked it with my second account to do this but its too bad and slow anyone do the same? thx guys for help 💚” [source](https://www.reddit.com/r/hermesagent/comments/1wq10h9/search_in_telegram/)

### Muse

- Praise, 2026-10-16, App Store (App Store): “big help in finding a company to replace my existing roof. very informative and i have names of companies to come and give me bids. also told me questions that i should ask! i do not feel as though i’m “in the dark” in finding nearby help!” [source](https://apps.apple.com/us/app/muse-from-meta/id6760173601)
- Praise, 2026-10-16, App Store (App Store): “what a great tool to not have to google search and read through or find no scam reviews” [source](https://apps.apple.com/us/app/muse-from-meta/id6760173601)
- Praise, 2026-10-16, Play Store (Play Store): “i was unsure about ai but this cuts my online search to nothing and gives great ideas for redecorating.” [source](https://play.google.com/store/apps/details?id=com.facebook.aura)
- Complaint, 2026-10-10, App Store (App Store): “muse is fine. it works really hard but can’t seem to complete the tasks i want like finding a specific item online. i find just going to google and searching for things myself gets better results” [source](https://apps.apple.com/us/app/muse-from-meta/id6760173601)
- Complaint, 2026-10-08, @muse (X): “i asked @muse to create an interest profile based on my social media footprint and it came up with some cookie cutter response without proposing anything interesting you could do with said footprint” [source](https://twitter.com/1432160424951226370/status/2108166343736627711)
- Complaint, 2026-10-07, @muse (X): “elo @muse u know its stupid i had to sign into an ig in browser to then use audio scraping and iding it via shazam and then finding songs, when theres litearlly metadata in a post that you can access with [link] cc @alexandr_wang [link]” [source](https://twitter.com/160214532/status/2107916647051014243)

### Gemini Spark

- Praise, 2026-10-11, X search: Gemini Spark (X): “still can't believe that gemini spark can collect phone numbers from any business profile with the area that we can determine as we like. the power of ai” [source](https://twitter.com/1975557227386970120/status/2109215182002295175)
- Praise, 2026-10-06, X search: Gemini Spark (X): “@aliansarinik that's right. gemini spark thought for a long time and queried all available resources. it provided an actionable response and asked for clarification about the misleading claims and missing information [link]” [source](https://twitter.com/260780100/status/2107507095771971971)
- Complaint, 2026-10-08, X search: Gemini Spark (X): “gemini spark picks up old news and is hard to read, so i was wondering what to do, but just when i was thinking that, grok bot became able to read posts on x, so now i can read the latest ai-related news! [link]” [source](https://twitter.com/1678329969905385475/status/2108134225274913175)
- Complaint, 2026-09-26, X search: Gemini Spark (X): “i had gemini spark collect paper information, but searching for the important papers was quite a hassle, so i decided to use claude to handle everything from paper search to collection in one go. also, i tend to skip notifications unless they are in email...” [source](https://twitter.com/410046434/status/2103816742460141865)
- Complaint, 2026-09-25, X search: Gemini Spark (X): “@0xlangeai successfully registered with gemini spark, but i couldn't connect to the internet to search yesterday. i thought it was a problem with my own network. invitation code: wsbsyn” [source](https://twitter.com/572466385/status/2103276872616558835)

### Instinct

- Praise, 2026-10-02, X search: Instinct AI, Instinct personal assistant, instinct.com (X): “@lowlandsapien use instinct ai and get it to find every electrician available and have them all quote it. had a 3d printing job recently and had quotes from $2300 to $500 for the literal exact job. i couldn't have been arsed, and probably couldn't have found all the businesses myself.” [source](https://twitter.com/1749764077969125376/status/2105822440064680010)
- Praise, 2026-10-02, X search: Instinct AI, Instinct personal assistant, instinct.com (X): “things instinct ai did for me this week: scheduled my x posts overnight, audited my website, drafted my reddit posts, found homeschool field trips. i mostly just text it and say thanks. best teammate i've got.” [source](https://twitter.com/1955708507942215680/status/2105823076172849520)
- Praise, 2026-09-24, X search: Instinct AI, Instinct personal assistant, instinct.com (X): “@five2picker @chrobinson i had instinct ai find me some smaller local liquidation and auction places, kind of like b-stock. it actually reached out to them on my behalf, and i already got a few responses. i’m going to check some of them out in person tomorrow and see what i can find.” [source](https://twitter.com/1726434791145213952/status/2102919871704993902)

### Poke

- Praise, 2026-10-06, @interaction (X): “thanks @interaction for fixing my car, finding which fuse is for what, researching forums has gotten really good over the past few months. poke knew my issues from a few months ago, with that, it researched more and found the cause. power usage when car is off before vs after [link]” [source](https://twitter.com/768135298165465088/status/2107501763909624083)
- Praise, 2026-10-12, @interaction (X): “@omerfrkdemiral @bot @interaction there are topics i want to track. it works well on x. it also writes a game for me.” [source](https://twitter.com/2172697377/status/2109575175939543193)
- Complaint, 2026-09-02, @interaction (X): “@rohanpatraxyz @interaction i had poke pro and tried to use it to find a double back to back feature for obsession and backrooms and it told me there were none in the whole city. i then checked the theater i told it to look at and found it in 2 minutes” [source](https://twitter.com/944640242308517888/status/2095288270833762623)