# Following instructions, rules and corrections (`act.instructions`)

Feedback Bench, personal agents, built 2026-10-19, window 2026-08-31 to 2026-10-18. Web page: https://feedbackbench.com/#/criterion/act.instructions

Area: [Getting tasks done](https://feedbackbench.com/criteria/act.md)

**Definition.** Whether the agent does what was asked, obeys standing rules, understands the user's language and applies corrections instead of repeating mistakes or simply agreeing.

**Boundary.** Not this: see [Stops short, or hands the task back](https://feedbackbench.com/criteria/act.stops_short.md) for how many prompts a task needs. Not this: see [Asks before acting: too little or too much](https://feedbackbench.com/criteria/control.approval.md) when it takes an outward action (send, buy, delete) without consent. Not this: see [Remembering the user and context across sessions](https://feedbackbench.com/criteria/auto.memory.md) when it forgets earlier context.

Rated user-weeks, all agents: 1207. Complaint share: 61%.

## The brief

Written by large language models from this page's numbers and the posts it quotes, then checked: every number in the text is in the build. Interpretation, not measurement.

Muse follows instructions best. Its users say it does what they ask, does nothing more, and handles corrections well. Hark and Hermes Agent also rank high. Following instructions is the 24th most rated of 53 criteria. Most posts about it are complaints: 61.5% of rated user-weeks complain. Grok Bot, OpenClaw and ChatGPT Dots rank low. Grok Bot users write 24% of the category's complaints here, the largest share of any agent. ChatGPT Dots ranks 6th of 6.

### What separates the best from the rest

Users of the leading agents describe an agent that understands what they mean without carefully worded prompts, then does it. Users of the trailing agents describe agents that agree with them and then do not change. Grok Bot users say it ignores rules it has already saved and repeats mistakes after being told. ChatGPT Dots users say it answers "yes you are right" and does not act. OpenClaw users say it does not follow rules and gives inconsistent results. Grok Bot has 179 complaining user-weeks against 85 praising ones.

- **Ranks high**: [Muse](https://feedbackbench.com/agents/muse.md), [Hermes Agent](https://feedbackbench.com/agents/hermes-agent.md), [Hark](https://feedbackbench.com/agents/hark.md)
  - Muse, 2026-10-12, Play Store (Play Store): “this is the best ai agent i've worked with. it does what you ask it to do, and nothing more. simply, awesome.” [source](https://play.google.com/store/apps/details?id=com.facebook.aura)
  - Hark, 2026-10-12, @hark_labs (X): “i’ve tried lots of ai tools, agents, and coding assistants, but i can see @hark_labs becoming a top 3 ai very soon. been using it for a couple of days and i’m genuinely impressed. no need for perfect prompts, it just gets what you mean and gets it done asap i am impressed guys 👏” [source](https://twitter.com/1999450673977655303/status/2109717808292692089)
- **Ranks low**: [Grok Bot](https://feedbackbench.com/agents/grok-bot.md), [OpenClaw](https://feedbackbench.com/agents/openclaw.md), [ChatGPT Dots](https://feedbackbench.com/agents/dots.md)
  - Grok Bot, 2026-10-12, r/GrokBot (Reddit): “yeah pretty much my exact experience this past weekend. > "it's in my hard rules and i won't let it slide!" > bro it was already in your hard rules. what's the point if you can just ignore them? > "you're right. i need to do better" and on and on” [source](https://www.reddit.com/r/GrokBot/comments/1x3mpj0/have_the_devs_nerfed_grokbot_suddenly_extremely/pfeqcbk/)
  - ChatGPT Dots, 2026-10-11, X search: ChatGPT dots, ChatGPT dot, OpenAI dots, OpenAI's dot (X): “it is quite unfortunate that chatgpt dots use astra. it is a wonderful model but its biggest shortcoming is following through. it is often caught just saying "yes you are right" without just go ahead to do the thing. that is the whole point of the coordinator agent!” [source](https://twitter.com/2821275879/status/2109183453618946308)

## How it breaks

Rule: A separate pass sorts complaints into failure modes. For each criterion with at least 30 complaining user-weeks, a large language model reads 150 complaint posts drawn at random and names 4 to 8 failure modes; a second large language model then puts every complaint post on that criterion in one mode, or in Other when it fits none. Modes are fixed once named, and new posts are sorted into them each week. A mode counts distinct user-weeks with a complaint in it, per agent; across agents, one user-week per agent. Modes do not change the labels or the Feedback Score. Examples: up to 3 posts per mode from different users, chosen and checked as receipts are.

The largest named failure is a misread request, where the agent confidently does a different task. It makes up 16% of complaining user-weeks, and Muse users report 35% of these. Grok Bot has the largest share in two modes about rules: standing rules and preferences that are not applied, where its users account for 32%, and corrections the agent accepts and then repeats. Ignored stop commands are the smallest mode, but 45% of them come from Hermes Agent users.

747 complaining user-weeks.

| Failure mode | User-weeks | Posts | Agents (user-weeks) | Definition |
|---|---|---|---|---|
| Request misread and wrong task performed | 120 | 123 | Muse 42, Grok Bot 29, Hermes Agent 19, OpenClaw 14, ChatGPT Dots 11, Gemini Spark 4, Hark 1 | The agent misunderstands what a request means and confidently does something different, such as running the wrong tests, changing the app when asked why the model is slow, or setting the wrong provider; this excludes cases where it understood the request but chose to go beyond it or skip parts of it. |
| Explicit prohibitions and scope limits overridden | 103 | 107 | Hermes Agent 27, Grok Bot 23, Muse 20, OpenClaw 20, ChatGPT Dots 9, Hark 3, Gemini Spark 1 | The agent does what it was told not to do or acts beyond the requested scope without permission, such as sending emails, deleting items, reading off-limits data, pushing to protected branches, rerunning stale tasks, or growing the project; this excludes failures to stop an action that is already running. |
| Correction acknowledged but mistake repeated | 96 | 99 | Grok Bot 28, Muse 26, Hermes Agent 19, OpenClaw 16, ChatGPT Dots 5, Gemini Spark 1, Poke 1 | After the user points out an error, the agent apologises, agrees, or promises to change, then makes the same mistake again or finds a workaround that keeps the behaviour the user rejected; this excludes errors the user never corrected. |
| Standing rules and preferences not applied | 90 | 93 | Grok Bot 29, Hermes Agent 22, Muse 13, OpenClaw 13, ChatGPT Dots 8, Gemini Spark 3, Instinct 2 | The agent fails to carry out persistent rules, profile or skill instructions, or stated user preferences (such as reply language, communication style, or preferred vendors) that were set earlier or saved in configuration; this covers rules that were set but are not honoured in later sessions, and excludes losing an instruction given earlier in the same conversation. |
| Requested action refused or deflected to user | 82 | 85 | Grok Bot 25, Hermes Agent 17, Muse 14, OpenClaw 14, Gemini Spark 6, ChatGPT Dots 4, Hark 2 | The agent declines a legitimate request, lectures or moralises instead of complying, stops at describing the problem without acting, or hands the work back to the user (for example 'do it yourself') even though it has the means to do it; this excludes requests it tries to do and gets wrong. |
| Parts of instructions silently skipped | 57 | 57 | Muse 18, Grok Bot 16, OpenClaw 13, Hermes Agent 6, Gemini Spark 2, ChatGPT Dots 1, Hark 1 | The agent carries out only some of the requested items, rules, or batch tasks (for example dropping some rules from a long list, trimming delegated tasks, or leaving out agreed components or commits) while reporting or implying the work is complete; this excludes openly refusing and doing an entirely different task. |
| Earlier instructions lost within a session | 29 | 31 | Hermes Agent 10, Grok Bot 8, ChatGPT Dots 5, OpenClaw 4, Hark 1, Muse 1 | During one conversation or multi-step task the agent loses track of what was just asked, drops the original plan, mixes up parallel requests, or forgets the first job once a second one arrives; this excludes rules stored across sessions and wrong readings of a single request. |
| Stop and halt commands ignored | 22 | 22 | Hermes Agent 10, OpenClaw 5, Grok Bot 4, Muse 2, ChatGPT Dots 1 | The agent keeps running, looping, or posting after the user tells it to pause, stop, or end a goal, including endless tool-call or message loops that persist despite direct instructions; this excludes starting a forbidden action in the first place. |
| Other | 161 | 167 | Hermes Agent 50, OpenClaw 36, ChatGPT Dots 30, Grok Bot 21, Muse 16, Gemini Spark 4, Hark 4 | Complaints that fit none of the modes above. |

#### Request misread and wrong task performed

- Hermes Agent, 2026-10-16, r/hermesagent (Reddit): “well... i theoretically gave it a goal. but it still showed regular chat behavior.” [source](https://www.reddit.com/r/hermesagent/comments/1x7g2df/hermes_refuses_to_go_beyond_chatbot_behavior/ph58g1i/)
- Gemini Spark, 2026-10-14, X search: Gemini Spark (X): “i feel that gemini spark can no longer update files in google drive. it ends up creating new files.” [source](https://twitter.com/7589102/status/2110495013293703252)
- Hermes Agent, 2026-10-14, X search: Hermes Agent, hermes-agent, Hermes Desktop (X): “@0xbakeer @liquidai i hooked up the fp8 to my hermes agent, and gave it a simple task to open youtube no my already open browser, and find a video to watch (random test which the tools are all setup to do) and it opened vs code and typed in [link]...” [source](https://twitter.com/1588673073489797125/status/2110350585178321066)

#### Explicit prohibitions and scope limits overridden

- Hark, 2026-10-17, @hark_labs (X): “@vigstar1 @hark_labs 50m and 3 attempts to change my google password stopped in the nick of time” [source](https://twitter.com/23488482/status/2111287251628093871)
- Hermes Agent, 2026-10-15, @NousResearch (X): “@nousresearch hermes ignores the worktree flag in one-shot mode. in chat mode it makes the worktree inside your repo, adds .worktrees/ to your .gitignore, and deletes the whole worktree when the session ends. (5/7)” [source](https://twitter.com/1663634511005986819/status/2110803103868145918)
- Hermes Agent, 2026-10-14, X search: Hermes Agent, hermes-agent, Hermes Desktop (X): “@hermeswatcher hermes agent will betray you and will do whatever the hell it wants even if you have focused on giving it the precise orders. it is a monumental fake.” [source](https://twitter.com/2059166432881967104/status/2110447119639425239)

#### Correction acknowledged but mistake repeated

- ChatGPT Dots, 2026-10-13, OpenAI меняет то, как мы пользуемся ИИ / гайд по Dots и реальные кейсы (YouTube): “i'm asking why you don't follow the rules. oh, sorry, i did it wrong. filling the site by hand is faster. in 2 months, 10 products. for 10 hours a day, you just chat with him and say, not like that, redo it, why are you doing this, etc.” [source](https://www.youtube.com/watch?v=czjsp_Qz8lY&lc=UgwfCFB8PQ0Ur9cu7PR4AaABAg.Abtc4EOPFn2AbtcM7TlTbk)
- Muse, 2026-10-13, @muse (X): “@dps @muse amazing, can't wait. hopefully, this upgrade will result in fewer instances of me having to explain to muse that it should have known better, as if it's a dog that took a dump on the carpet again instead of asking go outside.” [source](https://twitter.com/18366419/status/2109912135279255761)
- Grok Bot, 2026-10-12, r/GrokBot (Reddit): “yeah pretty much my exact experience this past weekend. > "it's in my hard rules and i won't let it slide!" > bro it was already in your hard rules. what's the point if you can just ignore them? > "you're right. i need to do better" and on and on” [source](https://www.reddit.com/r/GrokBot/comments/1x3mpj0/have_the_devs_nerfed_grokbot_suddenly_extremely/pfeqcbk/)

#### Standing rules and preferences not applied

- OpenClaw, 2026-10-14, X search: OpenClaw, openclaw.ai (X): “using tg group for cross-agent communication is not reliable (openclaw is too dumb to follow rules). maybe a better is to use a2a protocol in the backend but show summary in the tg group for human instead.” [source](https://twitter.com/7204712/status/2110279751608811594)
- Grok Bot, 2026-10-11, r/GrokBot (Reddit): “i agree my grokbot is like a baby… i have to keep telling it the same thing” [source](https://www.reddit.com/r/GrokBot/comments/1x2l54z/dumber/pf6mikn/)
- OpenClaw, 2026-10-06, X search: OpenClaw, openclaw.ai (X): “@mouredev i switched to hermes, openclaw was very chaotic, and i got tired of having to repeat things to it all the time even though it had them in memory.” [source](https://twitter.com/804726082494758912/status/2107534211250843909)

#### Requested action refused or deflected to user

- Hark, 2026-10-13, @hark_labs (X): “@hark_labs @davidpawlan hark refused to execute my instructions !! is that normal ?” [source](https://twitter.com/1473931808152637443/status/2110051000363155583)
- ChatGPT Dots, 2026-10-11, X search: ChatGPT dots, ChatGPT dot, OpenAI dots, OpenAI's dot (X): “it is quite unfortunate that chatgpt dots use astra. it is a wonderful model but it just can't follow through. it is often caught just saying "yes you are right" without just go ahead to do the thing. that is the whole point of the coordinator agent!” [source](https://twitter.com/2821275879/status/2109183537446347082)

#### Parts of instructions silently skipped

- Grok Bot, 2026-10-12, X search: Grok Bot, Grokbot, x.ai/bot (X): “i can no longer recommend grok bot to people... it passes by the things i want it to do... if it's just a bug, that's fine, but (´･ω･`)” [source](https://twitter.com/1021567281451560960/status/2109537222852825251)
- Hermes Agent, 2026-10-09, @NousResearch (X): “@nousresearch @microsoft did you guys change something? my main agent needs me to copy and paste paragraphs to perform lately like i’m building a nuclear submarine or some shit?” [source](https://twitter.com/248973133/status/2108378193098867179)
- Muse, 2026-10-04, App Store (App Store): “things i’m asking it to do it’s not filling them. maybe expecting too much from it” [source](https://apps.apple.com/us/app/muse-from-meta/id6760173601)

#### Stop and halt commands ignored

- Hermes Agent, 2026-09-29, X search: Hermes Agent, hermes-agent, Hermes Desktop (X): “running /goal in hermes via hermes desktop and i can't stop it. it's like a runaway train. pause doesn't work, i also tried clearing the goal or asking it to find an elegant stopping point asap. i'm getting annoyed [link]” [source](https://twitter.com/2893823944/status/2105014791140229298)

#### Other

- Hark, 2026-10-10, @hark_labs (X): “@squidllee @hark_labs @adcock_brett @pbauren9 the first video it gives is always bad, i have to explain in details what i want. just open the audio & talk away to it ex” [source](https://twitter.com/1289980460244713473/status/2109067953136181304)

## Top requests

What users ask to add or change, most asked first. 221 user-weeks ask for something. Requests do not change the Feedback Score. Rule: A separate pass by a large language model reads every counted post and extracts what the user asks the agent or its vendor to add or change, with the criteria it maps to and a short normalised wording; it does not touch the labels or the Feedback Score. A large language model groups the wordings within each criterion (the first criterion the request maps to) into themes, and a second pass merges themes that ask for the same change under different criteria; a merged theme sits under the criterion most of its requests map to, and code counts it once. A theme counts distinct user-weeks that ask for it, per agent; across agents, one user-week per agent. Themes asked in fewer than 2 user-weeks, and requests that share no theme, are not shown. Examples: up to 3 posts per theme from different users, without slurs: whole posts of 60 to 450 characters with at least 8 words beyond handles and links, posts of at most 280 characters first, then the newest.

| Rank | Request | User-weeks | Posts | Agents (user-weeks) |
|---|---|---|---|---|
| 1 | Fix broken tool calls | 17 | 17 | Hermes Agent 10, OpenClaw 3, ChatGPT Dots 2, Gemini Spark 1, Muse 1 |
| 2 | Reliable following of explicit instructions | 16 | 17 | Grok Bot 5, Muse 5, Hermes Agent 2, OpenClaw 2, ChatGPT Dots 1, Gemini Spark 1 |
| 3 | Apply corrections instead of repeating mistakes | 12 | 12 | Grok Bot 5, Hermes Agent 5, ChatGPT Dots 1, Muse 1 |
| 4 | Do only what was asked | 11 | 11 | Hermes Agent 6, Muse 2, ChatGPT Dots 1, Gemini Spark 1, OpenClaw 1 |
| 5 | Rules persist across long sessions | 10 | 10 | Grok Bot 3, Muse 3, OpenClaw 3, Hermes Agent 1 |
| 6 | Clarify ambiguous requests before acting | 9 | 9 | Grok Bot 3, Muse 3, OpenClaw 2, Hermes Agent 1 |
| 7 | Follow skill workflows consistently | 7 | 7 | Hermes Agent 4, Gemini Spark 2, OpenClaw 1 |
| 8 | Stop duplicate messages | 7 | 7 | Hermes Agent 4, Grok Bot 2, Muse 1 |
| 9 | Fix messaging chat bugs | 5 | 6 | OpenClaw 4, Hermes Agent 1 |
| 10 | Self-healing and self-repair | 5 | 5 | OpenClaw 3, Grok Bot 1, Hermes Agent 1 |
| 11 | Complete tasks instead of refusing | 4 | 5 | Gemini Spark 1, Grok Bot 1, Hermes Agent 1, Muse 1 |
| 12 | Act on requests made by voice | 4 | 4 | OpenClaw 2, Grok Bot 1, Muse 1 |

### 1. Fix broken tool calls

- OpenClaw, 2026-10-08, X search: OpenClaw, openclaw.ai (X): “the reason for the 400 error when specifying thinking in openclaw and opencode go's haiku 5.5 is self-investigation🦞 it's fast because thinking is off, but the conversation doesn't quite match🕞🫠 [link]” [source](https://twitter.com/2371553322/status/2108263921048301673)
- ChatGPT Dots, 2026-10-03, X search: ChatGPT dots, ChatGPT dot, OpenAI dots, OpenAI's dot (X): “@chatgpt dots calling function is still not working for me. anyone else have the same issue? i wish they would just fix this already” [source](https://twitter.com/15767794/status/2106174993147294065)
- Hermes Agent, 2026-09-29, @NousResearch (X): “@nousresearch @teknium @openai hmm, so better support for tool call use and hermes in general, with openai subs? been pretty good already, but always enjoy the cooking!” [source](https://twitter.com/2758152969/status/2105002835523871195)

### 2. Reliable following of explicit instructions

- Grok Bot, 2026-10-03, @bot (X): “@lingxi @elonmusk @bot the main grok bot that wants to manage the other bots isn’t giving the bots it’s creating my instructions.” [source](https://twitter.com/1574558272727695361/status/2106354247893971307)
- Grok Bot, 2026-09-26, Play Store (Play Store): “it doesn't listen to instructions, changes things on its own, doesn't understand japanese, has problems with the identification function, and makes the same mistakes even when i give the same instructions multiple times or change the phrasing. it's useless.” [source](https://play.google.com/store/apps/details?id=ai.x.grok.bot)
- Muse, 2026-09-23, App Store (App Store): “it doesn't execute the commands very well, there are very good intentions from meta, but everything related to images and editing needs to be refined.” [source](https://apps.apple.com/us/app/muse-from-meta/id6760173601)

### 3. Apply corrections instead of repeating mistakes

- Grok Bot, 2026-10-09, r/GrokBot (Reddit): “one of my bots keep calling me “babe” even though i told it not to and when i asked it to purchase something for me, it bought some else too… questioning the efficiency and grokbots abilities 😂” [source](https://www.reddit.com/r/GrokBot/comments/1wzpu39/grok_bot_becoming_more_and_more_opaque_with_each/pevw0tv/)
- Hermes Agent, 2026-10-02, X search: Hermes Agent, hermes-agent, Hermes Desktop (X): “every 5 messages on the same long running session with hermes agent and deepseek v4 flash i got to correct its laziness on using proper context reasoning i'm tired boss [link]” [source](https://twitter.com/2087865231972155392/status/2106141240731587000)
- Muse, 2026-10-02, App Store (App Store): “i have to remind my bot to the the same thing everyday. then it says, “my bad, i’ll do this moving forward”. next day, same mistake.” [source](https://apps.apple.com/us/app/muse-from-meta/id6760173601)

### 4. Do only what was asked

- Hermes Agent, 2026-10-08, X search: Hermes Agent, hermes-agent, Hermes Desktop (X): “when i asked hermes agent, it started downloading the dedicated app from the buffalo site on its own, lol. i want it to stop that and research from scratch.” [source](https://twitter.com/144158716/status/2108176728015470749)
- Muse, 2026-09-30, Play Store (Play Store): “all i wanted was the phone number no all this other gobbley-gook” [source](https://play.google.com/store/apps/details?id=com.facebook.aura)
- ChatGPT Dots, 2026-10-03, X search: ChatGPT dots, ChatGPT dot, OpenAI dots, OpenAI's dot (X): “hey dots, make a booking: fill the web page with the data and details. hey, i’ve made a booking. i also created an extra web page for you (you didn’t ask). it makes no sense for this project, and i haven’t done what i was instructed to do. @openai dots is on this level of helpfulness” [source](https://twitter.com/1898400855184859136/status/2106357147348996327)

### 5. Rules persist across long sessions

- Muse, 2026-10-12, @muse (X): “@alexandr_wang hi, i am using [link] and for some reason @muse keeps on forgetting the rules and i have to keep on reminding it i am not having this issue with any other bot can you please look into it” [source](https://twitter.com/2109757437280407552/status/2109791481036775734)
- Hermes Agent, 2026-10-02, X search: Hermes Agent, hermes-agent, Hermes Desktop (X): “ai keep ignoring own instruction that set in `memory.md` in long coding or hunting. opencode & hermes agent use these files to keep track of previous task so even it going to be useless too with long term . #aiagents #longcontext #aimemory #buildinginpublic [link]” [source](https://twitter.com/1825903366821801984/status/2106029341364646310)
- OpenClaw, 2026-09-09, @openclaw (X): “@openclaw why are tools/skills need to be reloaded each time” [source](https://twitter.com/1349565933124165640/status/2097678122128723973)

### 6. Clarify ambiguous requests before acting

- Muse, 2026-10-16, Play Store (Play Store): “it's not very intelligent. it miss pins your calendar and it makes assumptions. it shouldn't be making assumptions. that's what humans do.” [source](https://play.google.com/store/apps/details?id=com.facebook.aura)
- Grok Bot, 2026-10-06, X search: Grok Bot, Grokbot, x.ai/bot (X): “@shanemac i’ve noticed grok bot uses a dumb model that tries to be fast and apply less effort, loses memory and has weird context windows. they need to use a smarter model and improve how it compacts in the background and have the bot ask questions when unsure.” [source](https://twitter.com/744849572/status/2107589603461058762)
- Grok Bot, 2026-09-13, @bot (X): “@n3r4 @grok @bot put this in the bot brief: “if i didn’t assign a job, ask one clarifying question and stop.” agents do what the description allows.” [source](https://twitter.com/2094048043523846144/status/2099242774402884055)

### 7. Follow skill workflows consistently

- Gemini Spark, 2026-10-05, X search: Gemini Spark (X): “gemini. when you select "use now" from the spark skill list, it switches to a regular chat ui instead of spark and says "i can't do that." what is that specification? #gemini #spark” [source](https://twitter.com/63060996/status/2106907142091583825)
- OpenClaw, 2026-09-07, X search: OpenClaw, openclaw.ai (X): “🦞 openclaw forget to use skills i created a skill for exec commands on my windows node but openclaw forgets that he have to use that skill and once i said hii and it was listing skills... #openclaw #aiagents #crustytldr” [source](https://twitter.com/2019646962354569216/status/2096781134478594368)
- Gemini Spark, 2026-10-04, X search: Gemini Spark (X): “it is now possible to call the skills created with gemini spark in the regular gemini chat by using @, but when called and used in gemini, even in enhanced trial mode or with prompts that are not complex, there is a strong tendency to ignore some parts of the instructions, and i am dissatisfied that executing skills in gemini spark is significantly more stable...” [source](https://twitter.com/1910724619625259008/status/2106545070270984390)

### 8. Stop duplicate messages

- Muse, 2026-10-01, @muse (X): “@muse a lot of double sends and “we got a payment! oh that was us testing ourselves”” [source](https://twitter.com/1588679080702099457/status/2105586274526491119)
- Grok Bot, 2026-09-30, @bot (X): “@leerob @bot have them stop saying the same thing three or more times or leaking soft invent off into the chat to the point you can’t read it. i think 25% of my spend is tokens wasted on noise and getting things repeated and asking to turn soft invent off off” [source](https://twitter.com/2878668644/status/2105170839662657647)
- Hermes Agent, 2026-09-30, @NousResearch (X): “anyone else seeing hermes send the same response twice in the desktop app? @nousresearch @teknium” [source](https://twitter.com/1522382283990253568/status/2105123826376044809)

### 9. Fix messaging chat bugs

- OpenClaw, 2026-10-07, X search: OpenClaw, openclaw.ai (X): “@shanemac my openclaw, by the way, sometimes cron jobs are posting to the wrong telegram topics and channels. because it's my own private personal ones, where i structure them by different topics, i didn't really care, but it's a thing, not only for me.” [source](https://twitter.com/2766142049/status/2107625672491581568)
- OpenClaw, 2026-09-27, @openclaw (X): “@antseed @farm_ion @nousresearch @openclaw thanks but always showing us to join tg while already join” [source](https://twitter.com/1868926526043148288/status/2104139428511846462)
- OpenClaw, 2026-09-01, @openclaw (X): “@openclaw and since february, it couldn't get the ordering of messages right - second message arrives before the first, on telegram. was fixed, then came back, fixed, came back.” [source](https://twitter.com/1732880437893062657/status/2094895689243197579)

### 10. Self-healing and self-repair

- Grok Bot, 2026-10-11, r/GrokBot (Reddit): “is there a solution for this? maybe a command to gb to fix itself?” [source](https://www.reddit.com/r/GrokBot/comments/1x39zhy/grok_bot_computer_keeps_freezing/)
- OpenClaw, 2026-09-03, @openclaw (X): “@colinsolvely @openclaw i want to see better self improvement tbh that's why i'm thinking of switching to hermes” [source](https://twitter.com/2043405410112016384/status/2095302845541331224)
- OpenClaw, 2026-09-09, X search: OpenClaw, openclaw.ai (X): “i'm running multiple scheduled tasks across vms using hermes (and previously openclaw). one recurring failure: when the underlying model changes, e.g. codex from gpt-5.5 to gpt-5.6 sol scheduled jobs start erroring until i manually update the config. these systems should self-heal. if a model is deprecated or renamed, the agent should detect it, migrate to the replacement, and keep running.” [source](https://twitter.com/248963276/status/2097601229488636362)

### 11. Complete tasks instead of refusing

- Grok Bot, 2026-09-27, @bot (X): “@kevin_logan @bot @muse fair, honestly the model itself matters way more to me than the bot wrapper. i just want sol to stop arguing with me about a one-line fix at midnight” [source](https://twitter.com/1152636974/status/2104135609296036274)

### 12. Act on requests made by voice

- OpenClaw, 2026-10-11, @openclaw (X): “@bootstrap42 @openclaw voice confirmations not going through is a rough bug. asmi ai leans into the same hands-free idea, a life-admin assistant that makes the calls and sends the messages for you.” [source](https://twitter.com/1833345605831176193/status/2109307405704261750)
- OpenClaw, 2026-10-11, @openclaw (X): “voice mode in @openclaw is a breakout feature. talking to my ai agents hands-free feels like the future. one thing holding it back: saying "yes" to a voice confirmation doesn't go through yet (#140738). the fixes look close. can't wait to see them land. game changer. 🦞” [source](https://twitter.com/30861898/status/2109268848918605987)
- Muse, 2026-09-28, Meta Muse Is Incredible - 5 Features You Need To Try (YouTube): “i like that podcast idea. the phone call thing is a bit rough though. it should not answer the side question and after it gets an answer, it sounds as if it considered the question immaterial. would be good if we could train it better.” [source](https://www.youtube.com/watch?v=lC_-9TD3TfA&lc=Ugx8Xw8Exx1SU49Cxo14AaABAg)

## Every agent

| Agent | Overall rank | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|---|
| [Muse](https://feedbackbench.com/agents/muse.md) | 1 | 1st of 6 | 0.572 | 0.534–0.610 | 292 | 141 | 151 |
| [Hark](https://feedbackbench.com/agents/hark.md) | 4 | 2nd of 6 | 0.528 | 0.504–0.554 | 30 | 18 | 12 |
| [Hermes Agent](https://feedbackbench.com/agents/hermes-agent.md) | 2 | 3rd of 6 | 0.520 | 0.483–0.552 | 303 | 129 | 174 |
| [OpenClaw](https://feedbackbench.com/agents/openclaw.md) | 5 | 4th of 6 | 0.474 | 0.443–0.503 | 192 | 63 | 129 |
| [Grok Bot](https://feedbackbench.com/agents/grok-bot.md) | 3 | 5th of 6 | 0.463 | 0.431–0.496 | 264 | 85 | 179 |
| [ChatGPT Dots](https://feedbackbench.com/agents/dots.md) | 8 | 6th of 6 | 0.451 | 0.424–0.479 | 95 | 22 | 73 |
| [Gemini Spark](https://feedbackbench.com/agents/gemini-spark.md) | 7 | Too few posts | – | – | 26 | 5 | 21 |
| [Instinct](https://feedbackbench.com/agents/instinct.md) | 6 | Too few posts | – | – | 4 | 2 | 2 |
| [Poke](https://feedbackbench.com/agents/poke.md) | 9 | Too few posts | – | – | 1 | 0 | 1 |

## Posts

Receipts rule: Up to 5 praise and 5 complaint posts per area and 3 per criterion. Each is a whole post of 60 to 450 characters (700 for areas) with at least 8 words beyond handles and links, that judges the criterion, whose labels are all praise or all complaint, and that contains no slur. Posts that touch the fewest criteria come first, then posts of at most 280 characters, then the newest. A second large language model reads the first 3 candidates per slot and keeps a post only if it clearly praises, or clearly complains about, the agent on that criterion. Links and personal details removed by the source show as marks such as [link].

### Muse

- Praise, 2026-10-15, Play Store (Play Store): “this is pretty cool 😎 i named it lil dude. i explain to him what i want and he delivers.” [source](https://play.google.com/store/apps/details?id=com.facebook.aura)
- Praise, 2026-10-14, App Store (App Store): “fantastic ai, it does precisely what i ask to and if i need it to correct it does it well. very pleased” [source](https://apps.apple.com/us/app/muse-from-meta/id6760173601)
- Praise, 2026-10-13, App Store (App Store): “i can use english and for the most part we are on the same page. so far had not overstepped. the biggest thing has made matt’s off my life easier and fun” [source](https://apps.apple.com/us/app/muse-from-meta/id6760173601)
- Complaint, 2026-10-13, @muse (X): “@dps @muse amazing, can't wait. hopefully, this upgrade will result in fewer instances of me having to explain to muse that it should have known better, as if it's a dog that took a dump on the carpet again instead of asking go outside.” [source](https://twitter.com/18366419/status/2109912135279255761)
- Complaint, 2026-10-11, Play Store (Play Store): “it was really confusing for me and basically did what it wanted even when i was not doing anything on the page at all.” [source](https://play.google.com/store/apps/details?id=com.facebook.aura)
- Complaint, 2026-10-07, App Store (App Store): “every time i ask him something, he doesn't do what i write; he doesn't understand my requests.” [source](https://apps.apple.com/ca/app/muse-from-meta/id6760173601)

### Hark

- Praise, 2026-10-12, @hark_labs (X): “i’ve tried lots of ai tools, agents, and coding assistants, but i can see @hark_labs becoming a top 3 ai very soon. been using it for a couple of days and i’m genuinely impressed. no need for perfect prompts, it just gets what you mean and gets it done asap i am impressed guys 👏” [source](https://twitter.com/1999450673977655303/status/2109717808292692089)
- Praise, 2026-10-12, App Store (App Store): “it really feels like an assistant and understood very well what i ask of it! i love it, keep it up!” [source](https://apps.apple.com/ar/app/hark-pro/id6772362941)
- Praise, 2026-10-10, Hark AI Pro is Impressive! Automate Your Life (YouTube): “i am using hark pro since yesterday and i am loving it. i think i am going to stop using all the other ais which have to be prompted for each and everything and even after that those ai's are hallucinating a lot. but not this one. i hope it continues to be like this.” [source](https://www.youtube.com/watch?v=dE5u3-E1HkI&lc=Ugym5hU3wvQefhh6EhZ4AaABAg)
- Complaint, 2026-10-17, @hark_labs (X): “@vigstar1 @hark_labs 50m and 3 attempts to change my google password stopped in the nick of time” [source](https://twitter.com/23488482/status/2111287251628093871)
- Complaint, 2026-10-13, @hark_labs (X): “@hark_labs @davidpawlan hark refused to execute my instructions !! is that normal ?” [source](https://twitter.com/1473931808152637443/status/2110051000363155583)
- Complaint, 2026-10-10, @hark_labs (X): “@squidllee @hark_labs @adcock_brett @pbauren9 the first video it gives is always bad, i have to explain in details what i want. just open the audio & talk away to it ex” [source](https://twitter.com/1289980460244713473/status/2109067953136181304)

### Hermes Agent

- Praise, 2026-10-09, r/hermesagent (Reddit): “i don’t have that issue and i also use deepseek. in memory i tell it to always check the wiki and it’s been pretty good at that.” [source](https://www.reddit.com/r/hermesagent/comments/1x1p6lz/anyone_have_issues_with_hermes_forgetting_things/pevnjtn/)
- Praise, 2026-10-07, @NousResearch (X): “@kartikb753 @devindevelopers @cognition @nousresearch its a such thing that i need to watch when happens but based on what i've tried here the fallback works as configured on hermes fallback” [source](https://twitter.com/1747028802591494144/status/2107924106804936720)
- Complaint, 2026-10-16, r/hermesagent (Reddit): “well... i theoretically gave it a goal. but it still showed regular chat behavior.” [source](https://www.reddit.com/r/hermesagent/comments/1x7g2df/hermes_refuses_to_go_beyond_chatbot_behavior/ph58g1i/)
- Complaint, 2026-10-15, @NousResearch (X): “@nousresearch hermes ignores the worktree flag in one-shot mode. in chat mode it makes the worktree inside your repo, adds .worktrees/ to your .gitignore, and deletes the whole worktree when the session ends. (5/7)” [source](https://twitter.com/1663634511005986819/status/2110803103868145918)
- Complaint, 2026-10-14, X search: Hermes Agent, hermes-agent, Hermes Desktop (X): “@0xbakeer @liquidai i hooked up the fp8 to my hermes agent, and gave it a simple task to open youtube no my already open browser, and find a video to watch (random test which the tools are all setup to do) and it opened vs code and typed in [link]...” [source](https://twitter.com/1588673073489797125/status/2110350585178321066)

### OpenClaw

- Praise, 2026-10-11, Проверяю возможности локального ИИ на агентах Openclaw и Hermes. Одна задача, разные итоги. (YouTube): “i have openclaw on dipsik 4 flash. sometimes i'm lazy, i assign it to install something in docker. it installs, it works.” [source](https://www.youtube.com/watch?v=eAkrn3Lf7Vo&lc=UgzQR5H52lqigXiX6IJ4AaABAg)
- Praise, 2026-10-01, X search: OpenClaw, openclaw.ai (X): “ngl dots feel less productive, too much baby sitting, keep going back and forth with your dot, it feels like better option is to use opus 5.5 or opus5.5 inside openclaw or hermes u can get what u want done” [source](https://twitter.com/1966205516255997952/status/2105585592507765036)
- Praise, 2026-09-30, X search: OpenClaw, openclaw.ai (X): “i'm messing with the server using openclaw and qwen3.8:27b, but it's smart and doesn't do things on its own.” [source](https://twitter.com/95140150/status/2105441731181449688)
- Complaint, 2026-10-14, X search: OpenClaw, openclaw.ai (X): “using tg group for cross-agent communication is not reliable (openclaw is too dumb to follow rules). maybe a better is to use a2a protocol in the backend but show summary in the tg group for human instead.” [source](https://twitter.com/7204712/status/2110279751608811594)
- Complaint, 2026-10-11, X search: OpenClaw, openclaw.ai (X): “is it just me or does grok bot absolutely suck when you're trying to actually get anything real done. feels like openclaw back in june. rarely checks it's skills, always guesses, invents new ways of doing things making the same mistakes over and over ... so annoying ...” [source](https://twitter.com/246911146/status/2109393514845126785)
- Complaint, 2026-10-09, TUTORIAL PASANG OPENCLAW DI KOMPUTER KALIAN SENDIRI (YouTube): “what is it, openclaw is stupid, for wa automation the results are often inconsistent, often creative in a vague way, better n8n can be controlled and can be more consistent in the results, can comply with sop, n8n is still the best in my opinion.” [source](https://www.youtube.com/watch?v=obQSPdSUkqI&lc=UgzEMAUP35Ulq9CIRAh4AaABAg)

### Grok Bot

- Praise, 2026-10-15, Live Grok Bot Demo And Big Announcement (YouTube): “5:53 actually it did exactly what you said with the semi-circles. maybe could have said that the semi-circles are accurate to the surface off the circle if it were a sphere, so treat it as a mesh” [source](https://www.youtube.com/watch?v=gZgu5EDhXsU&lc=UgxmTGWbtfj9-TQrYnJ4AaABAg)
- Praise, 2026-10-15, Live Grok Bot Demo And Big Announcement (YouTube): “the bot did exactly what you instructed for the eye on the original prompt.” [source](https://www.youtube.com/watch?v=gZgu5EDhXsU&lc=UgxyiEp70hbIKazJNil4AaABAg)
- Praise, 2026-10-14, X search: Grok Bot, Grokbot, x.ai/bot (X): “as expected of grok. when i specified the sentence ending and first-person pronoun to grokbot, my preferences were seen through. why even the red eyes... [link]” [source](https://twitter.com/10509102/status/2110193776740426171)
- Complaint, 2026-10-12, r/GrokBot (Reddit): “yeah pretty much my exact experience this past weekend. > "it's in my hard rules and i won't let it slide!" > bro it was already in your hard rules. what's the point if you can just ignore them? > "you're right. i need to do better" and on and on” [source](https://www.reddit.com/r/GrokBot/comments/1x3mpj0/have_the_devs_nerfed_grokbot_suddenly_extremely/pfeqcbk/)
- Complaint, 2026-10-12, X search: Grok Bot, Grokbot, x.ai/bot (X): “i can no longer recommend grok bot to people... it passes by the things i want it to do... if it's just a bug, that's fine, but (´･ω･`)” [source](https://twitter.com/1021567281451560960/status/2109537222852825251)
- Complaint, 2026-10-11, r/GrokBot (Reddit): “i agree my grokbot is like a baby… i have to keep telling it the same thing” [source](https://www.reddit.com/r/GrokBot/comments/1x2l54z/dumber/pf6mikn/)

### ChatGPT Dots

- Praise, 2026-10-07, Meta Muse vs OpenAI dots: I Tried Both. Here’s My Verdict (YouTube): “this was similar to my experience and what i’m doing. i gave muse a business task, something fiddly and muse went to long way around and left off some important components we had discussed with no reason. i gave the same fiddly task to dot and it found a more efficient way to do it. so yes, using muse for personal and social media and dot for business. great video!” [source](https://www.youtube.com/watch?v=Qk6ZMBWUcNk&lc=UgxIipdLR35m-z3W6yx4AaABAg)
- Complaint, 2026-10-13, X search: ChatGPT dots, ChatGPT dot, OpenAI dots, OpenAI's dot (X): “i tried doing this with chatgpt dot and it laughed at me and said it was gonna create a budget reconciliation app and needed a cloud environment. grok bot seems to just get it, just the right amount of agency. nice work lauren and team.” [source](https://twitter.com/1854008528064724992/status/2109846805408334135)
- Complaint, 2026-10-13, OpenAI меняет то, как мы пользуемся ИИ / гайд по Dots и реальные кейсы (YouTube): “i'm asking why you don't follow the rules. oh, sorry, i did it wrong. filling the site by hand is faster. in 2 months, 10 products. for 10 hours a day, you just chat with him and say, not like that, redo it, why are you doing this, etc.” [source](https://www.youtube.com/watch?v=czjsp_Qz8lY&lc=UgwfCFB8PQ0Ur9cu7PR4AaABAg.Abtc4EOPFn2AbtcM7TlTbk)
- Complaint, 2026-10-11, X search: ChatGPT dots, ChatGPT dot, OpenAI dots, OpenAI's dot (X): “it is quite unfortunate that chatgpt dots use astra. it is a wonderful model but its biggest shortcoming is following through. it is often caught just saying "yes you are right" without just go ahead to do the thing. that is the whole point of the coordinator agent!” [source](https://twitter.com/2821275879/status/2109183453618946308)

### Gemini Spark

- Praise, 2026-09-16, X search: Gemini Spark (X): “gemini spark is great!! i like that it can handle tasks with this level of instruction. [link]” [source](https://twitter.com/1384716748801200139/status/2100325306855014716)
- Complaint, 2026-10-14, X search: Gemini Spark (X): “i feel that gemini spark can no longer update files in google drive. it ends up creating new files.” [source](https://twitter.com/7589102/status/2110495013293703252)
- Complaint, 2026-09-24, X search: Gemini Spark (X): “i don't know to what extent google can improve in the gemini 4 model, but their engineering progress really has many issues. asking gemini spark to save gmail attachments to google drive to organize non-ocr pdf data, surprisingly, it couldn't do it.” [source](https://twitter.com/14112898/status/2102978168819003638)
- Complaint, 2026-09-11, X search: Gemini Spark (X): “gemini spark is completely useless 😅 since claude and codex have restrictions, i had geimin rename the image, which is so silly 😂 it can't even handle such a simple process. what are you looking at? [link]” [source](https://twitter.com/121242115/status/2098301983337971753)

### Instinct

- Complaint, 2026-09-17, Instinct AI is For Real. What You Need to Know. (YouTube): “i've spent more time babysitting this thing than any other agent -- everyday i need to remind it to do things and need to ask it to fix things nonstop.” [source](https://www.youtube.com/watch?v=mUAsaprJ66s&lc=UgyFfhDbzD8CTr1o4iJ4AaABAg)

### Poke

- Complaint, 2026-09-07, @interaction (X): “dear @interaction , i love poke but it feels like he is getting dumber everyday i feel like i have to correct him every time we need something a little bit of nuance i already told him to lookup recent info before committing but he still makes mistakes frequently. [link]” [source](https://twitter.com/1187051819920437255/status/2096990388263268469)