# Operating a browser or desktop by clicking (`act.computer_use`)

Feedback Bench, personal agents, built 2026-10-19, window 2026-08-31 to 2026-10-18. Web page: https://feedbackbench.com/#/criterion/act.computer_use

Area: [Getting tasks done](https://feedbackbench.com/criteria/act.md)

**Definition.** How competently the agent drives a graphical browser or desktop by itself: clicking, typing, navigating pages and apps, and choosing efficient routes. The post is about the operating, not the result.

**Boundary.** Not this: see [Web research, monitoring and summarising information](https://feedbackbench.com/criteria/act.research.md) when browsing is only how it found information. Not this: see [Response and task completion speed](https://feedbackbench.com/criteria/ask.speed.md) when the point is only how long it takes. Not this: see [Websites block the agent with captchas or IP bans](https://feedbackbench.com/criteria/connect.site_blocking.md) when a site blocks it. Not this: see [Where the agent runs: its own computer and always-on running](https://feedbackbench.com/criteria/auto.cloud_env.md) when the machine itself is limited.

Rated user-weeks, all agents: 738. Complaint share: 39%.

## The brief

Written by large language models from this page's numbers and the posts it quotes, then checked: every number in the text is in the build. Interpretation, not measurement.

Hark, Muse and Gemini Spark drive a browser best. Users say these agents read pages, click through interfaces and fill in forms by themselves. Users rate this less than most things: it is 1.3% of what users of AI personal agents rate. Grok Bot, OpenClaw and ChatGPT Dots rank low. ChatGPT Dots is last of 7 and the only ranked agent below the category norm, with 47 complaints to 26 praise. Grok Bot users write 27% of the category's complaints here.

### What separates the best from the rest

Users of the leading agents describe an agent that runs its own browser and gets on with the job. It logs in, finds a setting the user could not find and clicks through pages without help. Users of the trailing agents describe controls that break down. ChatGPT Dots often cannot connect to the user's browser at all. Grok Bot types into the wrong field and reloads pages, which loses its progress. OpenClaw users mostly compare it with Muse and say it falls short.

- **Ranks high**: [Muse](https://feedbackbench.com/agents/muse.md), [Hark](https://feedbackbench.com/agents/hark.md), [Gemini Spark](https://feedbackbench.com/agents/gemini-spark.md)
  - Hark, 2026-10-12, Hark is a MIND BLOWING AI Agent you need to try (YouTube): “same concept but new approach. if you watch any of those agents drive a browser, you can see hark is really intelligent when clicking through interfaces.” [source](https://www.youtube.com/watch?v=aL_WMpJB2iY&lc=UgzsIEFIOQiw6lc_Yl54AaABAg.Abd5DviQPcpAbrsM1HChiW)
  - Muse, 2026-10-07, Play Store (Play Store): “actually useful. navigating web pages and filling forms out works pretty well” [source](https://play.google.com/store/apps/details?id=com.facebook.aura)
- **Ranks low**: [Grok Bot](https://feedbackbench.com/agents/grok-bot.md), [OpenClaw](https://feedbackbench.com/agents/openclaw.md), [ChatGPT Dots](https://feedbackbench.com/agents/dots.md)
  - Grok Bot, 2026-10-14, r/GrokBot (Reddit): “grokbot also on some websites tries to enter the password into the username area” [source](https://www.reddit.com/r/GrokBot/comments/1x4quy5/grok_bot_only_uses_1password_when_the_user_is/pgmsts6/)
  - ChatGPT Dots, 2026-10-08, X search: ChatGPT dots, ChatGPT dot, OpenAI dots, OpenAI's dot (X): “people using @chatgpt dots, can you get it to use your computer's browser reliably? i've now tried having it use the browser on my windows and mac, both are not working. @thsottiaux would appreicate if you can get someone to look into it 🙏” [source](https://twitter.com/888287028848152579/status/2108277124176154673)

## How it breaks

Rule: A separate pass sorts complaints into failure modes. For each criterion with at least 30 complaining user-weeks, a large language model reads 150 complaint posts drawn at random and names 4 to 8 failure modes; a second large language model then puts every complaint post on that criterion in one mode, or in Other when it fits none. Modes are fixed once named, and new posts are sorted into them each week. A mode counts distinct user-weeks with a complaint in it, per agent; across agents, one user-week per agent. Modes do not change the labels or the Feedback Score. Examples: up to 3 posts per mode from different users, chosen and checked as receipts are.

The largest failure mode is an agent that cannot connect to the user's own browser or desktop at all. It covers 65 of 289 complaining user-weeks. ChatGPT Dots has the most of these, followed closely by Hermes Agent and Grok Bot. Grok Bot leads three modes: slow step-by-step control, failed clicks and form inputs (40%), and messy tabs and sessions. Muse accounts for 50% of complaints about acting without checking the screen.

289 complaining user-weeks.

| Failure mode | User-weeks | Posts | Agents (user-weeks) | Definition |
|---|---|---|---|---|
| Cannot attach to the user's own browser or desktop | 65 | 70 | ChatGPT Dots 19, Hermes Agent 14, Grok Bot 13, OpenClaw 7, Gemini Spark 6, Muse 5, Instinct 1 | The agent can't take control of the user's local browser, desktop or apps at all: the feature is missing, it says it "can't click" in the user's window, or setup never connects it to the user's existing browser and logins. Slow or clumsy control once it is connected belongs elsewhere. |
| Painfully slow step-by-step screen operation | 49 | 49 | Grok Bot 16, Hermes Agent 13, ChatGPT Dots 7, Hark 7, OpenClaw 4, Muse 2 | The agent drives the GUI too slowly to be useful, with seconds to minutes per click, screenshot-and-reason loops, simple tasks taking many minutes and heavy token use, and it doesn't speed up on repeated tasks. Clicks that miss or fail outright are out. |
| Fails basic clicks and form inputs | 45 | 45 | Grok Bot 18, Hermes Agent 15, Muse 9, ChatGPT Dots 1, Gemini Spark 1, Hark 1 | The agent can't carry out elementary interactions on a page it can already reach: it misses or ignores the obvious button, can't type into a modal or field, can't press save, submit or place order, can't scroll, can't handle pop-ups, or clicks the wrong spot because of display-scaling issues. Blocks from captchas or bot detection are out. |
| Messy browser windows, tabs and sessions | 19 | 20 | Grok Bot 8, Hermes Agent 5, ChatGPT Dots 4, Hark 1, Muse 1 | The agent mismanages its browser environment: it opens tabs it never closes, crashes Chrome, launches a fresh session without the user's cookies, can't share the browser across several agents, or grabs the user's foreground screen while they work. Not being able to connect at all is out. |
| Stopped by captchas, bot blocks and complex logins | 17 | 17 | Gemini Spark 4, Hark 4, Muse 3, Grok Bot 2, OpenClaw 2, ChatGPT Dots 1, Hermes Agent 1 | The agent's browsing is halted by captchas, Cloudflare-style bot blocking, OAuth or secure login flows, and heavy single-page or social apps, so it can't get past the gate. Ordinary button or field failures on pages that load normally are out. |
| Clumsy handoff and manual takeover controls | 12 | 12 | Muse 4, ChatGPT Dots 2, Grok Bot 2, OpenClaw 2, Gemini Spark 1, Hermes Agent 1 | When the user takes over the agent's browser or remote screen to log in or help, basic input fails: paste is disabled, the pointer doesn't respond, the keyboard or IME doesn't work, or mobile form entry is fiddly, or the user can't open the view without asking the agent first. Problems with the agent's own clicking are out. |
| Acts without checking what is on screen | 8 | 9 | Muse 4, Grok Bot 2, ChatGPT Dots 1, Hermes Agent 1 | The agent reads or acts on a page before it has loaded, doesn't look at the current UI state, or reports a GUI action as done when it never happened (for example, claiming every post went through when most failed). Actions that fail visibly and are reported honestly are out. |
| Other | 76 | 78 | OpenClaw 21, Grok Bot 18, Hermes Agent 13, ChatGPT Dots 12, Muse 6, Hark 4, Gemini Spark 2 | Complaints that fit none of the modes above. |

#### Cannot attach to the user's own browser or desktop

- ChatGPT Dots, 2026-10-10, Я поручил ChatGPT Dots сделать всю мою работу – вот что получилось! ИИ-агенты от ChatGPT – тест. (YouTube): “dots currently has a small limitation, it cannot use a regular browser and often gets stuck in its cloud browser. therefore, for normal operation, you need to give it access to the computer through the code🤷♂️” [source](https://www.youtube.com/watch?v=BuiU0EDFqCo&lc=UgwUzwZyN5bb14-XcQh4AaABAg)
- ChatGPT Dots, 2026-10-09, ChatGPT Dots Is WAY More Powerful Than You Think (YouTube): “it's worse. it's a powerless assistant that can't control my computer or local codex sessions.” [source](https://www.youtube.com/watch?v=WXhOxfPECnM&lc=Ugzr7G_E-OIg_lW_a2V4AaABAg.AbkXltSagfeAbk_CVTGjhm)
- ChatGPT Dots, 2026-10-09, X search: ChatGPT dots, ChatGPT dot, OpenAI dots, OpenAI's dot (X): “here's @openai dots @dots recommending codex in its stead is the better solution lol because neither computer use nor browser use works for dots @therohanvarma @thsottiaux [link]” [source](https://twitter.com/27395235/status/2108515222592143652)

#### Painfully slow step-by-step screen operation

- Grok Bot, 2026-10-09, X search: Grok Bot, Grokbot, x.ai/bot (X): “i want grok @bot to have astra level computer use its ok now but too slow @chatgpt really miles ahead of anybody in computer us” [source](https://twitter.com/1460631417185001476/status/2108562346805190994)
- Hark, 2026-10-08, @hark_labs (X): “@hark_labs but, tasked with building a "stocking stuffer list" on amazon took over an hour with hark, but 3 minutes with grok so the computer use is much, much slower.” [source](https://twitter.com/2034459259874783232/status/2108186105732374943)
- Grok Bot, 2026-10-08, @bot (X): “@elonmusk @brianroemmele @grok @bot the ability to use correctly their own computer. using chrome from @bot is a nightmare. you have to wait 5 minutes to just get a click. unbelievable. claude much better.” [source](https://twitter.com/1290540846387990528/status/2108145750546809342)

#### Fails basic clicks and form inputs

- Grok Bot, 2026-10-14, r/GrokBot (Reddit): “grokbot also on some websites tries to enter the password into the username area” [source](https://www.reddit.com/r/GrokBot/comments/1x4quy5/grok_bot_only_uses_1password_when_the_user_is/pgmsts6/)
- Hermes Agent, 2026-10-13, r/hermesagent (Reddit): “i ran into several issues with form filling, maybe only around 70% success and with browseros neo, i am closer to 90%+.” [source](https://www.reddit.com/r/hermesagent/comments/1x421vm/finally_found_good_browser_automation_browseros/pggclj6/)
- Muse, 2026-10-07, @muse (X): “@kevskgs @hark_labs @muse bro. the browser cant open a fckn calculator” [source](https://twitter.com/1352480555699494915/status/2107827181606801685)

#### Messy browser windows, tabs and sessions

- ChatGPT Dots, 2026-10-16, X search: ChatGPT dots, ChatGPT dot, OpenAI dots, OpenAI's dot (X): “@thsottiaux anyone else having issues with chatgpt dots? @openai manual cloud browser takeover works perfectly, but dot's automation keeps failing: • failed to query executor configuration capabilities • cdp attach_tab timed out • page.enable / emulation errors #chatgpt” [source](https://twitter.com/2048959948760199169/status/2110936502880596407)
- Grok Bot, 2026-10-14, r/GrokBot (Reddit): “i don't have that, but it constantly reloads pages that it has open on chrome. makes it unusable when there's a page that gets reloaded, and loses all of its progress!” [source](https://www.reddit.com/r/GrokBot/comments/1x5uzid/grok_bot_computer_constantly_freezing/pgrnd6i/)
- Muse, 2026-09-14, @muse (X): “the most annoying thing about @muse is its browser management. it will open up a bunch of browsers tasks and never close them leading to a situation where your agent is just sitting waiting for one to close but nothing happens. @alexandr_wang [link]” [source](https://twitter.com/2296119949/status/2099555532394914181)

#### Stopped by captchas, bot blocks and complex logins

- Gemini Spark, 2026-09-27, X search: Gemini Spark (X): “using gemini spark to register muse on the cloud browser also failed.” [source](https://twitter.com/118043424/status/2104054423714730424)
- Muse, 2026-09-24, r/AI_Agents (Reddit): “the only issues i have uncovered so far is complex browser security. it fails. then i downloaded muse for mac and tried to have it take over my browser after logging in. it failed on chrome and safari.” [source](https://www.reddit.com/r/AI_Agents/comments/1woxa3g/is_muse_actually_worth_trying/pbuibhc/)
- Grok Bot, 2026-09-19, X search: Grok Bot, Grokbot, x.ai/bot (X): “@parker__conrad i wish you would improve computer and browser use... grok bot still fails on many spa sites.” [source](https://twitter.com/788358627283402752/status/2101363914109800672)

#### Clumsy handoff and manual takeover controls

- Muse, 2026-09-28, App Store (App Store): “browser use is a bit janky and could be improved. i want to be able to access the browser at anytime instead of requesting the agent hands access over. secure entry fields don't work as seamlessly as in grok bot (vault is not quite as quick and not really the same)” [source](https://apps.apple.com/us/app/muse-from-meta/id6760173601)
- Muse, 2026-09-26, @muse (X): “@davidmarcus @muse i do wish it did more for me in the browser. i don't like taking over as much as it's asking me to login to things” [source](https://twitter.com/6611482/status/2103964695053185325)

#### Acts without checking what is on screen

- Muse, 2026-09-21, @muse (X): “i would agree that at times it doesn’t seem to try. i’ve reported this multiple times to the team. it tends to just assume without verification. hopefully a problem that will get solved. for example, it needed to pay a bill for me. it couldn’t figure out it needed to click the button that said, pay the bill. i instructed it and it seemed to remember in the future” [source](https://twitter.com/1425445846628319234/status/2101872528423612601)
- ChatGPT Dots, 2026-10-05, X search: ChatGPT dots, ChatGPT dot, OpenAI dots, OpenAI's dot (X): “the @openai dots just keep getting worse with new updates... can't see what it's doing, attached task doesn't load, computer use seems to be breaking. so far the updates are making things worse, not better. [link]” [source](https://twitter.com/89291422/status/2107150046995374110)

#### Other

- Hermes Agent, 2026-10-16, @NousResearch (X): “@nousresearch @teknium gentleman, i regret to inform you that cua on omarchy linux sucks ass , screen goes completely black and i have to terminal out” [source](https://twitter.com/2024971808450174976/status/2110904605395861932)

## Top requests

What users ask to add or change, most asked first. 180 user-weeks ask for something. Requests do not change the Feedback Score. Rule: A separate pass by a large language model reads every counted post and extracts what the user asks the agent or its vendor to add or change, with the criteria it maps to and a short normalised wording; it does not touch the labels or the Feedback Score. A large language model groups the wordings within each criterion (the first criterion the request maps to) into themes, and a second pass merges themes that ask for the same change under different criteria; a merged theme sits under the criterion most of its requests map to, and code counts it once. A theme counts distinct user-weeks that ask for it, per agent; across agents, one user-week per agent. Themes asked in fewer than 2 user-weeks, and requests that share no theme, are not shown. Examples: up to 3 posts per theme from different users, without slurs: whole posts of 60 to 450 characters with at least 8 words beyond handles and links, posts of at most 280 characters first, then the newest.

| Rank | Request | User-weeks | Posts | Agents (user-weeks) |
|---|---|---|---|---|
| 1 | Built-in computer use capability | 26 | 26 | Grok Bot 10, Hermes Agent 7, Gemini Spark 3, Muse 3, ChatGPT Dots 2, Hark 1 |
| 2 | Faster computer and browser control | 25 | 26 | Grok Bot 10, ChatGPT Dots 4, Hark 3, Hermes Agent 3, Muse 3, Gemini Spark 1, OpenClaw 1 |
| 3 | Better overall computer use quality | 17 | 18 | Hermes Agent 7, Grok Bot 3, OpenClaw 3, Muse 2, ChatGPT Dots 1, Hark 1 |
| 4 | Agent controls its own browser directly | 16 | 16 | Grok Bot 7, Muse 4, Hermes Agent 2, OpenClaw 2, ChatGPT Dots 1 |
| 5 | More reliable browser automation | 12 | 12 | Hermes Agent 6, Grok Bot 2, OpenClaw 2, ChatGPT Dots 1, Muse 1 |
| 6 | Fix broken computer and browser use | 11 | 11 | Grok Bot 4, ChatGPT Dots 3, Hermes Agent 3, Hark 1 |
| 7 | Completing purchases and bookings via browser | 6 | 6 | ChatGPT Dots 1, Grok Bot 1, Hark 1, Hermes Agent 1, Muse 1, OpenClaw 1 |
| 8 | Background computer use without screen takeover | 5 | 5 | Hermes Agent 3, Grok Bot 2 |
| 9 | DOM or headless operation instead of screenshots | 5 | 5 | ChatGPT Dots 1, Grok Bot 1, Hark 1, Hermes Agent 1, Muse 1 |
| 10 | Camera and screenshare during conversations | 4 | 4 | Grok Bot 3, Muse 1 |
| 11 | Computer use inside specific desktop apps | 4 | 4 | Grok Bot 3, Hermes Agent 1 |
| 12 | Computer use on Linux, Windows and RDP | 4 | 4 | Hermes Agent 2, OpenClaw 2 |

### 1. Built-in computer use capability

- ChatGPT Dots, 2026-10-17, Put your dot on call (YouTube): “1) when will it be dots instead of 'dot' (singular) 2) when can it be able to call people on the phone on my behalf? 3) when can it 100% automate my computer? (without me having to resort to codex) these are the only things i'm interested in.” [source](https://www.youtube.com/watch?v=GBOZIRK1ujw&lc=UgwtJpQTH1b2AcFIiYJ4AaABAg)
- Hark, 2026-10-13, @hark_labs (X): “@adcock_brett @ricosystems @hark_labs computer use and voice are the 2 things holding me back from going all in with hark for assistant.” [source](https://twitter.com/1891728608210690049/status/2109881752478998540)
- Gemini Spark, 2026-10-08, X search: Gemini Spark (X): “@harshithlucky3 whats the difference between spark and this one , i don't know why they don't make one thing more perfect for use like gemini spark has no proper features to use ,no local files access and no computer use” [source](https://twitter.com/2090005551577223168/status/2108179795700064580)

### 2. Faster computer and browser control

- Hark, 2026-10-17, @hark_labs (X): “@hark_labs tens of thousands of pizzas in one night is a proper load test. will the learnings include faster browser tasks for apps that have no api?” [source](https://twitter.com/1991860005159817216/status/2111592869521662149)
- Grok Bot, 2026-10-14, @bot (X): “is it me or @bot own computer is slow af today and going worse to use. bot needs better computer use @poteto” [source](https://twitter.com/1215028704/status/2110242174642372818)
- Hark, 2026-10-12, X search: Hark Pro, hark.com, Hark AI (X): “i really like @cueagents, it had a nice charm to it! and it's quite capable. but it is slower at tasks than grok bot and hark pro (tested). would like to see speed improvements particularly to how it uses its browser [link]” [source](https://twitter.com/2108261841109499904/status/2109552103177834630)

### 3. Better overall computer use quality

- Hark, 2026-10-07, @hark_labs (X): “@kevskgs @hark_labs @muse is the superior muse in the room with us now? visible computer use? you can watch computer use of grok bot and grok bot does this, better. this is just glitz porn ux as a business. where’s the differentiator?” [source](https://twitter.com/22088913/status/2107786090207715658)
- Hermes Agent, 2026-10-07, @NousResearch (X): “@nousresearch can we improve the hermes computer use please!! looking forward for the nouscon 2026” [source](https://twitter.com/1769588307590086658/status/2107747918346334250)
- OpenClaw, 2026-10-04, X search: OpenClaw, openclaw.ai (X): “@thsottiaux @voxyz_ai it needs to do things better on its own. i had to make a dedicated tunnel session for dots to use my openclaw setup for work because it can't figure out how to do basic work on it's own computer.” [source](https://twitter.com/51492397/status/2106545562833272867)

### 4. Agent controls its own browser directly

- Grok Bot, 2026-10-08, @bot (X): “@teslaliving @elonmusk @stepango @bot no, it cannot open my chrome externally like codex and click the ui elemnts out of the box.” [source](https://twitter.com/1416221221432172550/status/2108344505883930680)
- Grok Bot, 2026-10-08, X search: Grok Bot, Grokbot, x.ai/bot (X): “@cnystrom @elonmusk @brianroemmele @grok @bot it can run commands and move files etc yes, but i literally want it to control my cursor and browser etc” [source](https://twitter.com/1311506622821400581/status/2108172026535883099)
- ChatGPT Dots, 2026-10-06, X search: ChatGPT dots, ChatGPT dot, OpenAI dots, OpenAI's dot (X): “@thsottiaux for some reason i'm not able to take control of my browser, no matter how much i try within chatgpt dots [link]” [source](https://twitter.com/3224384809/status/2107323914036658590)

### 5. More reliable browser automation

- ChatGPT Dots, 2026-10-08, X search: ChatGPT dots, ChatGPT dot, OpenAI dots, OpenAI's dot (X): “people using @chatgpt dots, can you get it to use your computer's browser reliably? i've now tried having it use the browser on my windows and mac, both are not working. @thsottiaux would appreicate if you can get someone to look into it 🙏” [source](https://twitter.com/888287028848152579/status/2108277124176154673)
- Hermes Agent, 2026-10-05, @NousResearch (X): “@nousresearch i kind of can not get my hermes to properly use the browser, and so things there, what do you suggest @browser_use or @browserbase or something totally different by now?” [source](https://twitter.com/19308238/status/2107229900759331127)
- Muse, 2026-10-01, @muse (X): “browser mode on @muse needs an upgrade. please guys, feels like i am using windows xp” [source](https://twitter.com/1492443301424861188/status/2105489850799407497)

### 6. Fix broken computer and browser use

- Grok Bot, 2026-10-10, X search: Grok Bot, Grokbot, x.ai/bot (X): “did grok @bot just remove access to computer use? the option to open it's computer is now gone on all my devices.” [source](https://twitter.com/87116607/status/2108834021333741910)
- Hark, 2026-10-08, @hark_labs (X): “@hark_labs hey i am having problem in the browser kindly fix that pleas3 my work is stopped due to that” [source](https://twitter.com/1995790260484407298/status/2108279744932495656)
- ChatGPT Dots, 2026-10-06, X search: ChatGPT dots, ChatGPT dot, OpenAI dots, OpenAI's dot (X): “@thsottiaux your openai dots full of bugs . i cannot even control the computer.” [source](https://twitter.com/2094060718069096449/status/2107392435190153281)

### 7. Completing purchases and bookings via browser

- ChatGPT Dots, 2026-10-07, X search: ChatGPT dots, ChatGPT dot, OpenAI dots, OpenAI's dot (X): “[link] is actively blocking @openai dots in their vms. anyone know way to order on amazon with dots since they still dont' do computer use, or did i miss an update?” [source](https://twitter.com/65425900/status/2107903339354526047)
- Hermes Agent, 2026-09-17, X search: Hermes Agent, hermes-agent, Hermes Desktop (X): “my dumb hermes agent: flight is checked in have a safe trip! lady at baggage drop: sorry sir there's no check in, go to the ticket desk to check in smfh i'm tired boss why can't the bots click the fucking buttons man” [source](https://twitter.com/50339173/status/2100447587220222397)
- OpenClaw, 2026-09-10, X search: OpenClaw, openclaw.ai (X): “@holman @muse it answers really fast and it’s computer use to control the browser is very good too. it was the first time that i was able to buy something using an agent controlling my shopping cart for some reason i could never get this to work with my openclaw.” [source](https://twitter.com/40573763/status/2098063914256707905)

### 8. Background computer use without screen takeover

- Grok Bot, 2026-09-27, X search: Grok Bot, Grokbot, x.ai/bot (X): “at this point i'm full time anthropic fanboy. i just need 1. no 5 hours limits 2. better desktop ui / ux cc: @amorriscode 3. faster and better computer use in the background 4. grok bot equivalent and i'm sold forever” [source](https://twitter.com/1965847094008123392/status/2104197019644608980)
- Hermes Agent, 2026-09-19, Hermes Desktop Masterclass: 3. Plugins, Kanban, Bot Mode & Pets (YouTube): “i have been trying to get computer-use working forever. i tested it trying to open the recycle bin and for some reason it finds all the icons but recycle bin. most if the time it performs its operations in the foreground which screws everything up when trying to do other things” [source](https://www.youtube.com/watch?v=O3tDjW3hHIA&lc=Ugz7gqCsuu4gphVRisx4AaABAg)
- Grok Bot, 2026-09-08, How we built Grok Bot in a month | Roman Ugarte (SpaceXAI) (YouTube): “i would like a bot that does not hijack my screen when it needs to use a computer. so sick of my bots opening windows and tabs and all sort of stuff on my computer while i am trying to do my own work.” [source](https://www.youtube.com/watch?v=maSdsTLaMuU&lc=UgzO_SGsAtRgoRN7PJJ4AaABAg)

### 9. DOM or headless operation instead of screenshots

- Hark, 2026-10-17, @hark_labs (X): “@hark_labs it should have been headless imo instead of relying on heavy ui.” [source](https://twitter.com/897964026/status/2111271548095246342)
- ChatGPT Dots, 2026-10-03, Dots: OpenAIs Antwort auf Meta Muse (YouTube): “i find the approach an extreme regression. it is optimized to use a virtual desktop instead of doing everything cli-based... this may look exciting for a user but is the most inefficient way to use software with ai.” [source](https://www.youtube.com/watch?v=TusJNEFwpWE&lc=UgyKQr_7YQl-WQCI29l4AaABAg)
- Hermes Agent, 2026-09-17, @NousResearch (X): “@hermeswatcher we need a headless browser made by @nousresearch to do this via slack bots and tui” [source](https://twitter.com/6035282/status/2100399863624249850)

### 10. Camera and screenshare during conversations

- Grok Bot, 2026-10-06, @bot (X): “hey @poteto and the @spacexai team, i have a feature request. can we get screenshare and guided vision (video) through grok @bot (phone and laptop supported)?” [source](https://twitter.com/4713529994/status/2107604738858746215)
- Muse, 2026-09-24, Meta Connect Keynote 2026 (YouTube): “can muse see through the camera and tell me what bug im looking at? can muse pull up things for me to on the displays?” [source](https://www.youtube.com/watch?v=SdKFDIAGF24&lc=UgyhEW2fhxnUg85FOdR4AaABAg)
- Grok Bot, 2026-09-08, How we built Grok Bot in a month | Roman Ugarte (SpaceXAI) (YouTube): “good but 1 thing can use improvement is watching your cloud window screen while you talk does not exist now. that is not good now, u have to take video than talk after, doesn't learn well and very slow to move.” [source](https://www.youtube.com/watch?v=maSdsTLaMuU&lc=Ugx9hMwz1LL0NlusRqp4AaABAg)

### 11. Computer use inside specific desktop apps

- Grok Bot, 2026-10-18, @bot (X): “as i was saying… elon just reposted one person arguing that grok bot is better than adobe premiere 🙄 once we have grok bot using adobe premiere in their desktop we can talk about. @grok @bot @adobe [link]” [source](https://twitter.com/22647556/status/2111706642421084474)
- Grok Bot, 2026-09-30, @bot (X): “@leerob @bot improve slide generation with canva. using mcp the bot was struggling to make a presentation. specifically it had trouble with text alignment over background. also process was very slow.” [source](https://twitter.com/1878708683657383936/status/2105315036927521092)
- Grok Bot, 2026-09-20, Grok Bot Теперь Всего $20 - 9 ЛЮТЕЙШИХ методов применения. (YouTube): “mastodon, please answer whether grok bot can automate the creation of videos through remotion and whether it can work inside the program using computer use like gpt-6 astra; if not, in my opinion, it is better to buy gpt-6 astra.” [source](https://www.youtube.com/watch?v=s8JPqrJmH_w&lc=UgwlgJ36l8awM1lAILh4AaABAg)

### 12. Computer use on Linux, Windows and RDP

- Hermes Agent, 2026-09-17, @NousResearch (X): “@teknium @witcheer @imbabybrooklyn @nousresearch on windows hermes desktop is unusable, computer use does not work, browser use does not work, it is always confused between docker and windows, not even able to run ps commands.” [source](https://twitter.com/19694361/status/2100509672662872313)
- OpenClaw, 2026-09-13, @openclaw (X): “@steipete need computer use on omarchy, and @openclaw desktop not just control ui” [source](https://twitter.com/36994082/status/2099178446014579045)
- Hermes Agent, 2026-09-19, X search: Hermes Agent, hermes-agent, Hermes Desktop (X): “i set up rdp, but it's a hassle to operate, so i installed hermes agent and hermes desktop on bassite. it would be helpful if i could use natural language to have computer use from rdp, and if i set up cross-device communication between hermeses, i could request work from any hermes👩💻 [link] [link]” [source](https://twitter.com/87185918/status/2101189139718881577)

## Every agent

| Agent | Overall rank | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|---|
| [Hark](https://feedbackbench.com/agents/hark.md) | 4 | 1st of 7 | 0.550 | 0.521–0.576 | 66 | 52 | 14 |
| [Muse](https://feedbackbench.com/agents/muse.md) | 1 | 2nd of 7 | 0.546 | 0.519–0.573 | 137 | 103 | 34 |
| [Gemini Spark](https://feedbackbench.com/agents/gemini-spark.md) | 7 | 3rd of 7 | 0.529 | 0.506–0.551 | 56 | 42 | 14 |
| [Hermes Agent](https://feedbackbench.com/agents/hermes-agent.md) | 2 | 4th of 7 | 0.483 | 0.451–0.513 | 140 | 79 | 61 |
| [Grok Bot](https://feedbackbench.com/agents/grok-bot.md) | 3 | 5th of 7 | 0.483 | 0.452–0.515 | 184 | 106 | 78 |
| [OpenClaw](https://feedbackbench.com/agents/openclaw.md) | 5 | 6th of 7 | 0.477 | 0.452–0.505 | 79 | 43 | 36 |
| [ChatGPT Dots](https://feedbackbench.com/agents/dots.md) | 8 | 7th of 7 | 0.432 | 0.401–0.461 | 73 | 26 | 47 |
| [Instinct](https://feedbackbench.com/agents/instinct.md) | 6 | Too few posts | – | – | 3 | 2 | 1 |
| [Poke](https://feedbackbench.com/agents/poke.md) | 9 | Too few posts | – | – | 0 | 0 | 0 |

## Posts

Receipts rule: Up to 5 praise and 5 complaint posts per area and 3 per criterion. Each is a whole post of 60 to 450 characters (700 for areas) with at least 8 words beyond handles and links, that judges the criterion, whose labels are all praise or all complaint, and that contains no slur. Posts that touch the fewest criteria come first, then posts of at most 280 characters, then the newest. A second large language model reads the first 3 candidates per slot and keeps a post only if it clearly praises, or clearly complains about, the agent on that criterion. Links and personal details removed by the source show as marks such as [link].

### Hark

- Praise, 2026-10-18, X search: Hark Pro, hark.com, Hark AI (X): “@adcock_brett well deserved! fhc has tried a lot of agents, and hark pro is hands down the best browser-use agent our team has worked with 🙌” [source](https://twitter.com/1312742813717549058/status/2111647385684418651)
- Praise, 2026-10-17, @hark_labs (X): “after spending some time with hark, i can say it's the best browser computer-use agent i've ever used. hats off to @adcock_brett and the @hark_labs team, truly impressive! fhc hopes to keep working with it and explore even more 🚀 [link]” [source](https://twitter.com/1312742813717549058/status/2111305523656265890)
- Praise, 2026-10-17, @hark_labs (X): “@hark_labs this is actually insane watching an llm read and navigate and use a browser live.” [source](https://twitter.com/1348423958954188803/status/2111331142129365443)
- Complaint, 2026-10-08, @hark_labs (X): “@hark_labs but, tasked with building a "stocking stuffer list" on amazon took over an hour with hark, but 3 minutes with grok so the computer use is much, much slower.” [source](https://twitter.com/2034459259874783232/status/2108186105732374943)
- Complaint, 2026-10-07, @hark_labs (X): “@kevskgs @daltschu1 @huymnguyen_ @hark_labs @muse ? muse has identical ui to harm with the computer use terminal being in chat. it's also faster? looking at the video clip hark is not particularly fast at computer use and is taking around 5s per action” [source](https://twitter.com/894557361490329600/status/2107688667942916303)
- Complaint, 2026-10-07, @hark_labs (X): “@kevskgs @hark_labs @muse bro. the browser cant open a fckn calculator” [source](https://twitter.com/1352480555699494915/status/2107827181606801685)

### Muse

- Praise, 2026-10-08, @muse (X): “@nickrobertx @muse 🚀 code 4x23b6 voice mode would be a game changer for sure 🎙️ even without it, watching muse click through a site on its own vm still gets a wow from me 🤯 new here? join, redeem in settings within 48h, we both get 1b tokens. [link]” [source](https://twitter.com/2093063301395619840/status/2108114921674199467)
- Praise, 2026-10-07, X search: Muse from Meta, Meta Muse (X): “i had meta muse log into a website for me and look for a setting i couldn't find. it came back with a screenshot of my control panel with the setting i couldn't find circled. download and try here: [link] use referral code jzynwk, and you get a billion tokens. [link]” [source](https://twitter.com/1551334069320818688/status/2107708469453406716)
- Praise, 2026-10-07, Play Store (Play Store): “actually useful. navigating web pages and filling forms out works pretty well” [source](https://play.google.com/store/apps/details?id=com.facebook.aura)
- Complaint, 2026-10-07, @muse (X): “@kevskgs @hark_labs @muse bro. the browser cant open a fckn calculator” [source](https://twitter.com/1352480555699494915/status/2107827181606801685)
- Complaint, 2026-10-06, @muse (X): “the browser of @muse has not been working for a week. am i the only one with this issue?” [source](https://twitter.com/1494844220439502860/status/2107425071660703843)
- Complaint, 2026-10-01, @muse (X): “browser mode on @muse needs an upgrade. please guys, feels like i am using windows xp” [source](https://twitter.com/1492443301424861188/status/2105489850799407497)

### Gemini Spark

- Praise, 2026-10-16, X search: Gemini Spark (X): “@zzxwill has the difficulty increased now? i successfully registered directly using the gemini spark remote browser, it was very smooth [link]” [source](https://twitter.com/2343816680/status/2110932460469153900)
- Praise, 2026-10-05, X search: Gemini Spark (X): “gemini spark remote browser registration for muse is very stable and useful [link]” [source](https://twitter.com/1969578111865143299/status/2106937224185221280)
- Praise, 2026-10-05, X search: Gemini Spark (X): “@sailimuhu134947 you can use the remote browser of gemini spark, which almost solves it 100%.” [source](https://twitter.com/2053229408027086850/status/2107237236232400999)
- Complaint, 2026-10-04, X search: Gemini Spark (X): “the good news is that google gemini spark (their agent) seems to be getting improvements. for instance, i was able to open a remote browser from my phone. the bad news is that it didn’t work. [link]” [source](https://twitter.com/71355794/status/2106760826044756203)
- Complaint, 2026-09-27, X search: Gemini Spark (X): “using gemini spark to register muse on the cloud browser also failed.” [source](https://twitter.com/118043424/status/2104054423714730424)

### Hermes Agent

- Praise, 2026-10-16, @NousResearch (X): “once you see your @nousresearch hermes agent signing up by itself with @agentmail and using a product autonomously you realize nothing was the same... [link]” [source](https://twitter.com/2665266448/status/2111101110295658824)
- Praise, 2026-10-14, X search: Hermes Agent, hermes-agent, Hermes Desktop (X): “@wikiwayne exl3 specifically but hermes agent automatically uses vision to look at its progress and correct mistakes along the way” [source](https://twitter.com/1382136217601417222/status/2110402234433556982)
- Praise, 2026-10-12, r/hermesagent (Reddit): “looks great! curious,what does browseros neo do better than hermes’s builtin browser use? i’ve been asking hermes to handle browser tasks directly and it’s worked well for me, so i’d love to understand what the extra setup adds.” [source](https://www.reddit.com/r/hermesagent/comments/1x421vm/finally_found_good_browser_automation_browseros/pfg86nm/)
- Complaint, 2026-10-16, @NousResearch (X): “@nousresearch @teknium gentleman, i regret to inform you that cua on omarchy linux sucks ass , screen goes completely black and i have to terminal out” [source](https://twitter.com/2024971808450174976/status/2110904605395861932)
- Complaint, 2026-10-13, r/hermesagent (Reddit): “i ran into several issues with form filling, maybe only around 70% success and with browseros neo, i am closer to 90%+.” [source](https://www.reddit.com/r/hermesagent/comments/1x421vm/finally_found_good_browser_automation_browseros/pggclj6/)

### Grok Bot

- Praise, 2026-10-11, r/GrokBot (Reddit): “we literally all use them, with computer use. that’s the whole point. it’s extremely good with a mouse. mine has logged into my linkedin, facebook, etc . flawlessly.” [source](https://www.reddit.com/r/GrokBot/comments/1x2g4n3/dont_understand_the_limitation_clicking_in_a/pf5itj3/)
- Praise, 2026-10-11, X search: Grok Bot, Grokbot, x.ai/bot (X): “@hzzellner felt this in reverse. i had grok bot rebuild my apple music library on spotify in a browser, song by song, no transfer app. about 4,460 songs across 27 playlists in one day. spotify to apple music is next. whole run here: [link]” [source](https://twitter.com/20206727/status/2109277111458648250)
- Praise, 2026-10-07, What's new in Grok Bot - Oct 7, 2026 (YouTube): “ps- have the ceo bot close unused windows. it does a good job.” [source](https://www.youtube.com/watch?v=gdsNKSWOSyo&lc=UgwTVaLrnvBfozFE_dt4AaABAg.AbfQLMwjbWyAbfTDLekQR3)
- Complaint, 2026-10-14, r/GrokBot (Reddit): “grokbot also on some websites tries to enter the password into the username area” [source](https://www.reddit.com/r/GrokBot/comments/1x4quy5/grok_bot_only_uses_1password_when_the_user_is/pgmsts6/)
- Complaint, 2026-10-14, r/GrokBot (Reddit): “i don't have that, but it constantly reloads pages that it has open on chrome. makes it unusable when there's a page that gets reloaded, and loses all of its progress!” [source](https://www.reddit.com/r/GrokBot/comments/1x5uzid/grok_bot_computer_constantly_freezing/pgrnd6i/)
- Complaint, 2026-10-10, r/GrokBot (Reddit): “well it’s not this particular task i’m too concerned with. it’s really the whole navigation through a browser. so is it not capable? even on chrome same issue.” [source](https://www.reddit.com/r/GrokBot/comments/1x2g4n3/dont_understand_the_limitation_clicking_in_a/pf40epk/)

### OpenClaw

- Praise, 2026-10-11, X search: OpenClaw, openclaw.ai (X): “@divyansht91162 letta handles state retention well, but openclaw/browser-use tooling combo is what actually closes loop on desktop execution. solid list.” [source](https://twitter.com/1999115122296623104/status/2109105899419902457)
- Praise, 2026-10-08, X search: OpenClaw, openclaw.ai (X): “idk how those bench that measure computer use work, but openai is still ages better than claude on computer use my openclaw can do anything on a browser, claude barely order me a new pc funny enough i use opus for everything else that is not computer use” [source](https://twitter.com/4893187408/status/2108080207177621993)
- Praise, 2026-09-16, X search: OpenClaw, openclaw.ai (X): “@jiang_kev @polarbrowser my openclaw agent uses the web browser just fine. what makes your product better than what's available? codex works just as well.” [source](https://twitter.com/1676774566037692416/status/2100172687658172476)
- Complaint, 2026-10-05, @openclaw (X): “@marcusyul @nousresearch @openclaw openclaw opening a whole browser for one search still haunts me” [source](https://twitter.com/1652732289908973568/status/2107162272074432716)
- Complaint, 2026-10-01, X search: OpenClaw, openclaw.ai (X): “@alexandr_wang the best thing about muse is its ability to use computer, no other agent could do as good and as fast as muse. i was an adopter of openclaw and compare to it muse is like the muse that i've always wanted.” [source](https://twitter.com/1348416343075246080/status/2105692528083337475)
- Complaint, 2026-09-25, X search: OpenClaw, openclaw.ai (X): “@samebutbrandnew no no. most of them i ran on openclaw (except for the amazon fresh workflow which i ran on muse for a week until they blocked it). the browser computer user agent of openclaw is not as good as that of muse.” [source](https://twitter.com/40573763/status/2103568100834816240)

### ChatGPT Dots

- Praise, 2026-10-13, X search: ChatGPT dots, ChatGPT dot, OpenAI dots, OpenAI's dot (X): “my chatgpt dot asked if it could solve a captcha for me. i said yes. it worked. 😅 fine, or does that defeat the whole point? 🤔 [link]” [source](https://twitter.com/1035629569393545216/status/2110021508479569930)
- Praise, 2026-10-07, X search: ChatGPT dots, ChatGPT dot, OpenAI dots, OpenAI's dot (X): “@rcazenith i think i like the idea of it but it's definitely less smooth than openai's dot, largely because of how well they've done computer use” [source](https://twitter.com/1681652443266924544/status/2107913543907692881)
- Praise, 2026-10-13, X search: ChatGPT dots, ChatGPT dot, OpenAI dots, OpenAI's dot (X): “i'm actually using the openai dots. they are great for sending out on research tasks and computer use when i don't want it disrupting my use of my computer.” [source](https://twitter.com/352003255/status/2110096429838487568)
- Complaint, 2026-10-16, X search: ChatGPT dots, ChatGPT dot, OpenAI dots, OpenAI's dot (X): “@thsottiaux my chatgpt dot is experiencing recurring automation failures: failed to query executor configuration capabilities; cdp operation attach_tab timed out after 20000ms page.enable / emulation errors please reinitialize or repair the affected executor” [source](https://twitter.com/2048959948760199169/status/2110936022871875791)
- Complaint, 2026-10-16, X search: ChatGPT dots, ChatGPT dot, OpenAI dots, OpenAI's dot (X): “@thsottiaux anyone else having issues with chatgpt dots? @openai manual cloud browser takeover works perfectly, but dot's automation keeps failing: • failed to query executor configuration capabilities • cdp attach_tab timed out • page.enable / emulation errors #chatgpt” [source](https://twitter.com/2048959948760199169/status/2110936502880596407)
- Complaint, 2026-10-10, Я поручил ChatGPT Dots сделать всю мою работу – вот что получилось! ИИ-агенты от ChatGPT – тест. (YouTube): “dots currently has a small limitation, it cannot use a regular browser and often gets stuck in its cloud browser. therefore, for normal operation, you need to give it access to the computer through the code🤷♂️” [source](https://www.youtube.com/watch?v=BuiU0EDFqCo&lc=UgwUzwZyN5bb14-XcQh4AaABAg)

### Instinct

- Praise, 2026-10-16, r/hermesagent (Reddit): “can someone explain to me why hermes, even when using kimi k3 through openrouter, won't do something simple like login to amex to check trips and reward balance, but instinct has no issues doing this? i first tried w/ claude code and it was a dead end because of their new safety features.” [source](https://www.reddit.com/r/hermesagent/comments/1x74eka/instinct_can_login_to_amex_but_hermes_cant/)