# Grok Build (xAI)

Feedback Bench, coding agents, built 2026-10-19, window 2026-08-31 to 2026-10-18. Web page: https://feedbackbench.com/coding-agents/#/agent/grok-build

| Measure | Value |
|---|---|
| Rank | 16 of 17 (rank range 16–16) |
| Feedback Score | 35.6 (95% interval 35.1–36.2) |
| Popularity | 0.030 (share of voice 0.05%) |
| Customer love | 0.507 (95% interval 0.502–0.512) |
| Place | Popularity 16th of 17 × Customer love 8th of 17 |
| Top quadrant | no |
| Users | 92 |
| Posts counted | 105 |
| Posts that judge the agent | 50 |
| Criteria ranking high / low | 0 / 0 of 63 |

## The brief

Written by large language models from this page's numbers and the posts it quotes, then checked: every number in the text is in the build. Interpretation, not measurement.

Grok Build is a coding agent few people talk about. Those who do mostly judge the code it produces, and their verdict sits close to the category norm. Quality of work makes up 40.5% of what its users rate, against 26.2% for other agents, and praise there outweighs complaints. Pricing and limits is the other main topic. Its weak point is reach. It ranks 16th of 17 overall and for popularity, while customer love places it 8th. No posts compare it directly with another agent.

### Why people choose it


### Why people leave


### What would move its score

Rule: For each area where an agent's customer love is below the category norm: the Feedback Score and rank it would have if that one area were at the norm (0.5) and everything else stayed the same, computed with the same formula as the ranking. An area's pull follows its weight, so an area many users of the category rate moves the score more than one they rarely mention.

| Area at the category norm | Feedback Score | Change | Position |
|---|---|---|---|
| Setting up and connecting | 35.6 | +0.0 | 16th of 17 |
| Account and support | 35.6 | +0.0 | 16th of 17 |

Only two areas fall below the category norm: Setup and Support and account. Moving either one to the norm leaves the Feedback Score at 35.6 and the agent 16th. No single area moves the score.

### Six weeks

Weekly users peaked at 25 in the second week, held at 16 to 17 through September, then fell to 5 in October. Share of voice stayed at 0%, and rank slipped from 16th to 17th. Users numbered 16 the week xAI released Grok 4.7.

## Top requests

What users ask to add or change, most asked first. 9 user-weeks ask for something. Requests do not change the Feedback Score. Rule: A separate pass by a large language model reads every counted post and extracts what the user asks the agent or its vendor to add or change, with the criteria it maps to and a short normalised wording; it does not touch the labels or the Feedback Score. A large language model groups the wordings within each criterion (the first criterion the request maps to) into themes, and a second pass merges themes that ask for the same change under different criteria; a merged theme sits under the criterion most of its requests map to, and code counts it once. A theme counts distinct user-weeks that ask for it, per agent; across agents, one user-week per agent. Themes asked in fewer than 2 user-weeks, and requests that share no theme, are not shown. Examples: up to 3 posts per theme from different users, without slurs: whole posts of 60 to 450 characters with at least 8 words beyond handles and links, posts of at most 280 characters first, then the newest.

No request is asked for in enough user-weeks to show.

## Ranks highest on

No criterion where it sits clearly in the top half.

## Ranks lowest on

No criterion where it sits clearly in the bottom half.

Position on a criterion: its place among the agents with at least 30 rated user-weeks there, ordered by customer love. It ranks high when both its position and its 95% interval put it in the top half, low when both put it in the bottom half; neither otherwise, or when fewer than 4 agents qualify.

## All 63 criteria

Criterion love: 0.5 is the category norm. n: rated user-weeks.

### Paying and limits: Too few posts (customer love 0.509, n 12)

Users discuss pricing and limits about as often as they do for other agents. Praise and complaints are evenly split, and customer love sits within range of the category norm.

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [How much use a plan's price buys](https://feedbackbench.com/coding-agents/criteria/limits.plan_value.md) | Too few posts | 0.501 | 0.494–0.509 | 8 | 4 | 4 |
| [Single prompt, model or effort level consumes disproportionate quota](https://feedbackbench.com/coding-agents/criteria/limits.burn_rate.md) | Too few posts | 0.507 | 0.498–0.517 | 3 | 2 | 1 |
| [Pricing and plan terms stated clearly and consistently](https://feedbackbench.com/coding-agents/criteria/billing.pricing_clarity.md) | Too few posts | 0.498 | 0.496–0.500 | 2 | 0 | 2 |
| [Short rolling usage window blocks or interrupts work](https://feedbackbench.com/coding-agents/criteria/limits.window_interrupts_work.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |
| [Price, allowance or plan terms changed](https://feedbackbench.com/coding-agents/criteria/limits.allowance_change.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |
| [Quota reset timing and bonus or banked resets](https://feedbackbench.com/coding-agents/criteria/limits.reset_schedule.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |
| [Usage meter visibility and accuracy](https://feedbackbench.com/coding-agents/criteria/limits.usage_meter.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |
| [Prompt cache hits, misses and invalidation](https://feedbackbench.com/coding-agents/criteria/limits.prompt_cache.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |
| [Pay-as-you-go overage, fallback billing and spend caps](https://feedbackbench.com/coding-agents/criteria/billing.overage_charges.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |
| [Free tier and free model availability and limits](https://feedbackbench.com/coding-agents/criteria/billing.free_tier.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |
| [Using an existing subscription across tools](https://feedbackbench.com/coding-agents/criteria/billing.subscription_portability.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |

Most recent posts:

- Praise, 2026-09-05, r/vibecoding (Reddit): “grok build is great workhorse. with supergrok heavy it is really hard go over the limits. i was lucky enough to have cursor ultra which has great grok limits also and you can use anthropic models for harder/ui tasks. if i would not have the deal, then i would take cursor ultra or $100 subs from anthropic, codex and grok.” [source](https://www.reddit.com/r/vibecoding/comments/1w74l2u/is_everyone_here_on_claude_or_codex_only_anyone/p7x0u38/)
- Praise, 2026-10-01, r/codex (Reddit): “if you’re looking to build and be thrifty, give grok build a try. really difficult to burn through the usage, it’s efficient and does a good job.” [source](https://www.reddit.com/r/codex/comments/1wtikgz/bummed_but_i_think_its_time_to_go/pd54g8f/)
- Praise, 2026-09-10, r/OpenAI (Reddit): “while i love codex, you do have to be delicate with the limits, i see myself using luna a lot more than any other model just to preserve limits i got supergrok, and damn i'm just playing around with grok build, while not as feature rich as codex, for almost the same price, you get grok as your default model which, is sol level quality! with atleast terra level usage and for claude, you atleast get…” [source](https://www.reddit.com/r/OpenAI/comments/1wc9wzb/switched_from_claude_to_codex_limits_feel_lesser/p8wbu5x/)
- Complaint, 2026-09-30, r/cursor (Reddit): “i have updated cursor and grok build from their cli but it only displays 256k. i mean, it works, but context window it's not as big as advertised. i renewed my sub today, but i'm on the fence on keeping a $300/mo for this kind of results... hoping for grok 4.8 with 2.5t parameters to see if it's worth it.” [source](https://www.reddit.com/r/cursor/comments/1wu9jj0/grok_47_feels_like_a_huge_token_sink_with_barely/pd1lr84/)

### Setting up and connecting: Too few posts (customer love 0.498, n 2)

Users rarely mention setup: 4.8% of what they rate, against 13.2% for other agents. The few posts that rate it are complaints. Customer love stays within range of the norm.

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [IDE and editor integration](https://feedbackbench.com/coding-agents/criteria/setup.ide_integration.md) | Too few posts | 0.498 | 0.495–0.500 | 2 | 0 | 2 |
| [Install, launch and sign-in](https://feedbackbench.com/coding-agents/criteria/setup.install_signin.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |
| [Connecting own API keys, local models and custom endpoints](https://feedbackbench.com/coding-agents/criteria/setup.provider_byok_local.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |
| [MCP servers, plugins, skills and hooks](https://feedbackbench.com/coding-agents/criteria/setup.extensions_mcp.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |
| [Onboarding, discoverability and documentation](https://feedbackbench.com/coding-agents/criteria/setup.onboarding_docs.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |

### Choosing models: Too few posts (customer love 0.505, n 2)

Model choice comes up rarely. The posts that rate it are positive, and customer love sits within range of the norm.

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [Which models are offered on a plan and when](https://feedbackbench.com/coding-agents/criteria/models.catalog_access.md) | Too few posts | 0.502 | 0.500–0.507 | 1 | 1 | 0 |
| [Quality got worse or better over time](https://feedbackbench.com/coding-agents/criteria/models.quality_drift.md) | Too few posts | 0.503 | 0.500–0.509 | 1 | 1 | 0 |
| [Automatic model routing and fallback](https://feedbackbench.com/coding-agents/criteria/models.routing_auto.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |
| [Reasoning effort setting and its defaults](https://feedbackbench.com/coding-agents/criteria/models.effort_control.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |

Most recent posts:

- Praise, 2026-09-24, r/opencodeCLI (Reddit): “[link] from my experience, muse spark 1.3 at xhigh in opencode give me wrong answers all the time. it might flare better with muse code as the model is trained and refined around the harness, the same way grok inside opencode feels dumber compared to when it's inside grok build.” [source](https://www.reddit.com/r/opencodeCLI/comments/1wopbtv/what_muse_spark_14_contributor_is_already_here/pbswa6q/)
- Praise, 2026-09-10, r/OpenAI (Reddit): “while i love codex, you do have to be delicate with the limits, i see myself using luna a lot more than any other model just to preserve limits i got supergrok, and damn i'm just playing around with grok build, while not as feature rich as codex, for almost the same price, you get grok as your default model which, is sol level quality! with atleast terra level usage and for claude, you atleast get…” [source](https://www.reddit.com/r/OpenAI/comments/1wc9wzb/switched_from_claude_to_codex_limits_feel_lesser/p8wbu5x/)

### Instructing and context: Too few posts (customer love 0.503, n 3)

Users say little about how it follows instructions and handles context. Praise slightly outnumbers complaints, and customer love sits within range of the norm.

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [Direct in-prompt instructions and caps are followed](https://feedbackbench.com/coding-agents/criteria/context.instruction_following.md) | Too few posts | 0.506 | 0.500–0.514 | 2 | 2 | 0 |
| [Memory and state carried across sessions](https://feedbackbench.com/coding-agents/criteria/context.session_memory.md) | Too few posts | 0.499 | 0.497–0.500 | 1 | 0 | 1 |
| [Persistent project rules files are read and obeyed](https://feedbackbench.com/coding-agents/criteria/context.instruction_files.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |
| [Asks the user versus guessing](https://feedbackbench.com/coding-agents/criteria/context.clarifying_questions.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |
| [Output degrades as the context window fills](https://feedbackbench.com/coding-agents/criteria/context.long_context_decay.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |
| [Context compaction keeps what matters, cheaply and quickly](https://feedbackbench.com/coding-agents/criteria/context.compaction.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |
| [Finding the right files in the codebase](https://feedbackbench.com/coding-agents/criteria/context.codebase_retrieval.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |
| [Images, PDFs and file attachments as input](https://feedbackbench.com/coding-agents/criteria/context.attachments.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |

Most recent posts:

- Praise, 2026-09-22, r/ClaudeCode (Reddit): “usage burns fast on codex too but at least is still competent on sol 5.6. claude on opus 5 has gotten nearly unusable. i will say that my first impressions of grok build are good. its surprisingly much better than claude at actually following rules and not drifting into pure insanity.” [source](https://www.reddit.com/r/ClaudeCode/comments/1wmbt29/two_5x_sub_or_one_20x_sub/pba474l/)

### Doing the work: Too few posts (customer love 0.514, n 17)

This is the main topic. Users rate the quality of its work 1.54 times as often as they do for other agents. Praise outnumbers complaints, but customer love stays within range of the norm.

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [Can do the user's kind of task](https://feedbackbench.com/coding-agents/criteria/work.capability.md) | Too few posts | 0.507 | 0.499–0.514 | 12 | 10 | 2 |
| [Subagents, parallel agents and orchestrators](https://feedbackbench.com/coding-agents/criteria/work.multi_agent_orchestration.md) | Too few posts | 0.503 | 0.500–0.506 | 3 | 3 | 0 |
| [Does unrequested work or over-engineers](https://feedbackbench.com/coding-agents/criteria/work.scope_overreach.md) | Too few posts | 0.499 | 0.498–0.500 | 1 | 0 | 1 |
| [Spins, loops or gets stuck without progress](https://feedbackbench.com/coding-agents/criteria/work.stuck_loops.md) | Too few posts | 0.499 | 0.498–0.500 | 1 | 0 | 1 |
| [Safety filters block legitimate coding tasks](https://feedbackbench.com/coding-agents/criteria/work.safety_refusals.md) | Too few posts | 0.503 | 0.500–0.509 | 1 | 1 | 0 |
| [Frontend and visual UI output](https://feedbackbench.com/coding-agents/criteria/work.frontend_ui.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |
| [Diagnosing and fixing reported bugs](https://feedbackbench.com/coding-agents/criteria/work.bug_diagnosis.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |
| [Breaks existing code or reintroduces bugs](https://feedbackbench.com/coding-agents/criteria/work.regressions_introduced.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |
| [Stops mid-task or answers instead of acting](https://feedbackbench.com/coding-agents/criteria/work.premature_stop.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |
| [Long unattended runs and goal/loop mode](https://feedbackbench.com/coding-agents/criteria/work.long_running_autonomy.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |
| [Games checks instead of fixing the problem](https://feedbackbench.com/coding-agents/criteria/work.reward_hacking.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |
| [Risky or irreversible actions without confirmation](https://feedbackbench.com/coding-agents/criteria/work.destructive_actions.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |
| [Git commits, branches and sync](https://feedbackbench.com/coding-agents/criteria/work.git_workflow.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |
| [Computer use and browser control](https://feedbackbench.com/coding-agents/criteria/work.computer_browser_use.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |
| [Tool approval prompts and autonomy modes](https://feedbackbench.com/coding-agents/criteria/work.permission_prompts.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |
| [Plan-before-edit mode](https://feedbackbench.com/coding-agents/criteria/work.plan_mode.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |
| [Length and clarity of replies, summaries and comments](https://feedbackbench.com/coding-agents/criteria/work.response_verbosity.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |
| [Caves to or argues with the user's judgement](https://feedbackbench.com/coding-agents/criteria/work.sycophancy_pushback.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |

Most recent posts:

- Praise, 2026-09-05, r/vibecoding (Reddit): “codex or claude calling grok build at an agent works really well” [source](https://www.reddit.com/r/vibecoding/comments/1w74l2u/is_everyone_here_on_claude_or_codex_only_anyone/p7y2apg/)
- Praise, 2026-10-03, r/OpenAI (Reddit): “ah yeah i do this with deep seek 👌. how do you structure it to the cheaper model do you detail what llm you are going to use and any other key items? sorry i don't have an it background and but getting the hang of prompting. grok build was super easy to make a full website with online shop linking to payment facilities etc. again i was using deep seek in the background to check for errors and they…” [source](https://www.reddit.com/r/OpenAI/comments/1wwin4z/why_doesnt_chatgpt_warn_you_before_wasting_30/pdkytnj/)
- Praise, 2026-09-04, r/vibecoding (Reddit): “grok build does a great job, especially if you are looking to create assets for images or videos, like if you're building a video game. it generates characters with grok image as part of your request to build. really great. if you want to build in local models into those processes you can do that too.” [source](https://www.reddit.com/r/vibecoding/comments/1w74l2u/is_everyone_here_on_claude_or_codex_only_anyone/p7v9cyj/)
- Complaint, 2026-09-12, r/codex (Reddit): “i tried grok 4.6 via grok build cli for mac cuz they gave me 3 day free trial, is soooo bad, id rather use gpt 5.4 than grok.” [source](https://www.reddit.com/r/codex/comments/1we1a4j/tibo_tibo_tibo/p9aj19k/)
- Complaint, 2026-09-21, r/ClaudeAI (Reddit): “interesting experience. "grok 4.6 and grok cli respond very fast, but they often start working before the prior thinking is sufficient. it tends more toward making local patches on known problems, rather than actively improving the overall architecture" i have this exact problem with gemini as well. i trying to force is to think of general architecture over the local patches. but, it always revers…” [source](https://www.reddit.com/r/ClaudeAI/comments/1vxzbij/after_using_claude_grok_46_and_gemini_37_flash_in/pb4qjfl/)

### Checking and finishing: Too few posts (customer love 0.502, n 2)

This is a small topic, but users raise it 1.88 times as often as they do for other agents. The few posts that rate it are positive.

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [Agent-performed code review finds real issues](https://feedbackbench.com/coding-agents/criteria/verify.agent_code_review.md) | Too few posts | 0.502 | 0.500–0.504 | 2 | 2 | 0 |
| [Claims work is done or fixed when it is not](https://feedbackbench.com/coding-agents/criteria/verify.false_completion.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |
| [Builds, tests or runs its own changes](https://feedbackbench.com/coding-agents/criteria/verify.self_testing.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |
| [Reviewing and approving the agent's changes](https://feedbackbench.com/coding-agents/criteria/verify.change_review_ui.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |

### Interface and sessions: Too few posts (customer love 0.502, n 1)

Users almost never discuss the interface: 2.4% of what they rate, against 13.3% for other agents. The one rated post is praise.

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [How the interface shows work, and what the user can configure](https://feedbackbench.com/coding-agents/criteria/ui.display_settings.md) | Too few posts | 0.503 | 0.500–0.508 | 1 | 1 | 0 |
| [Saving, switching, resuming and rewinding sessions](https://feedbackbench.com/coding-agents/criteria/ui.session_history.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |
| [Stopping and steering a running agent](https://feedbackbench.com/coding-agents/criteria/ui.interrupt_steer.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |
| [Mobile, remote-control and voice access](https://feedbackbench.com/coding-agents/criteria/surfaces.remote_mobile.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |
| [Cloud and remote sandbox execution](https://feedbackbench.com/coding-agents/criteria/surfaces.cloud_sessions.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |

Most recent posts:

- Praise, 2026-10-02, r/ClaudeCode (Reddit): “[link] always liked the way grok build showed images in the terminal. now with mods i built it for claude code. can be found here: `/plugin marketplace add hedingerm/claude-plugins` `/plugin install image-preview@hedingerm` works in ghostty and kitty (it uses the kitty graphics protocol). other terminals just show the file name. needs claude code 2.1.287+, since mods are still early access. source…” [source](https://www.reddit.com/r/ClaudeCode/comments/1wvmswb/ok_mods_are_cool/)

### Reliability and speed: Too few posts (customer love 0.500, n 4)

Reliability comes up less often than it does for other agents. Complaints outnumber praise, but customer love sits at the norm.

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [Latency, throughput and fast mode](https://feedbackbench.com/coding-agents/criteria/rel.response_speed.md) | Too few posts | 0.499 | 0.494–0.503 | 4 | 1 | 3 |
| [Outages, server errors and capacity or rate errors](https://feedbackbench.com/coding-agents/criteria/rel.service_errors.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |
| [Client crashes, freezes and failed tool execution](https://feedbackbench.com/coding-agents/criteria/rel.client_failures.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |
| [Updates break working setups](https://feedbackbench.com/coding-agents/criteria/rel.update_breakage.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |

Most recent posts:

- Praise, 2026-09-05, r/codex (Reddit): “is anyone using astra/sol and grok 4.6 high via grok build? i haven’t received astra yet, but i do use sol. and as of late, i’ve almost entirely shifted to grok build (grok 4.6 high) - mostly because it’s way faster than gpt and very good at completing tasks end-to-end for my flutter project. when there is access to both llms, speed does get the veto from me, and i mostly use codex/gpt only as my…” [source](https://www.reddit.com/r/codex/comments/1w7on0j/astra_is_absolutely_incredible/p7ys22g/)

### Account and support: Too few posts (customer love 0.498, n 2)

Support and account issues come up rarely. The few posts that rate them are complaints, and customer love stays within range of the norm.

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [Data retention, training use and deployment isolation](https://feedbackbench.com/coding-agents/criteria/account.data_privacy.md) | Too few posts | 0.498 | 0.496–0.500 | 2 | 0 | 2 |
| [Support, refunds and issue handling](https://feedbackbench.com/coding-agents/criteria/account.support.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |
| [Wrong charges, failed payments and plan provisioning](https://feedbackbench.com/coding-agents/criteria/account.billing_errors.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |
| [Account bans and access restrictions](https://feedbackbench.com/coding-agents/criteria/account.bans_restrictions.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |

Most recent posts:

- Complaint, 2026-10-01, r/cursor (Reddit): “grok is dodgy as. grok build uploaded my entire website server including all customer data payment info etc to somewhere else that wasn’t my file system. i noticed this was happening and then i saw that it was an actual thing - elon musk uploading everyone’s data to his own github and stealing everyone’s data even though they opted out i was on a business plan and he still did it” [source](https://www.reddit.com/r/cursor/comments/1wur8i7/composer_wiped_out_my_whole_drive/pdb0ftq/)
- Complaint, 2026-09-13, r/AI_Agents (Reddit): “**fyi: malicious actors could likely hijack your grok build sessions during the month of june by simply prompting 'hi'** this is serious because it is not a chatbot making up a story. a stateless "hi" with tools: \[\] still came back finish\_reason: tool\_calls and executed read\_file/grep on another user's workspace. that means session isolation failed at the serving layer: one tenant's context w…” [source](https://www.reddit.com/r/AI_Agents/comments/1wexro6/fyi_malicious_actors_could_likely_hijack_your/)
