# Cursor (Anysphere)

Feedback Bench, coding agents, built 2026-10-19, window 2026-08-31 to 2026-10-18. Web page: https://feedbackbench.com/coding-agents/#/agent/cursor

| Measure | Value |
|---|---|
| Rank | 7 of 17 (rank range 6–7) |
| Feedback Score | 52.9 (95% interval 51.4–54.4) |
| Popularity | 0.802 (share of voice 8.42%) |
| Customer love | 0.487 (95% interval 0.474–0.500) |
| Place | Popularity 5th of 17 × Customer love 14th of 17 |
| Top quadrant | no |
| Users | 13122 |
| Posts counted | 29322 |
| Posts that judge the agent | 11328 |
| Criteria ranking high / low | 6 / 20 of 63 |

## The brief

Written by large language models from this page's numbers and the posts it quotes, then checked: every number in the text is in the build. Interpretation, not measurement.

Users like Cursor's editor and its choice of models. They complain about how fast usage runs out and about the account and support around it. People choose it for its interface, for inline diffs and tab completion, and for mixing models in one tool. Pricing and limits make up 38% of what its users rate, against 30% for other agents. Posts describe quotas that run out in days. Support and account ranks 11th of 11. When users compare it with Claude Code or OpenAI Codex, more of them pick the other agent. Claude Code leads 167 to 110.

### Why people choose it

- **An interface users like, especially cloud agents** ([Interface](https://feedbackbench.com/coding-agents/criteria/interface.md)). 3rd: of 14 on “Interface”. 9% of what users rate. Posts praise cloud agents that run work away from the laptop and open pull requests. Users also like charts and canvases drawn in the chat, and checkpoints they can fork from. Some who moved to other agents say they miss the Cursor interface.
  Evidence:
  - 2026-10-15, @cursor_ai (X): “@cursor_ai cloud agents is a game changer. tell your @bot what you want and it can ship prs all day” [source](https://twitter.com/2071888113379532800/status/2110593615470944727)
  - 2026-10-14, r/cursor (Reddit): “i went all in on codex now using gpt 6.1 sol on medium + gpt 6 luna on high with some non-blocking orchestration. [this is my usage after a week]([link]). overall i'm enjoying it. its a little different and i miss the cursor ui for some things but i'll adjust i guess.” [source](https://www.reddit.com/r/cursor/comments/1x5ksj3/cursor_premium_8_grok_chat_messages_ate_3_of_my/pgptvsl/)
- **Many models in one place** ([Offers the models you want](https://feedbackbench.com/coding-agents/criteria/models.catalog_access.md)). 6th: of 11 on “Offers the models you want”. 5% of what users rate. Users describe mixing Grok, Composer, Claude and local models in one tool. They also switch to a second model when the first gets stuck. Some say they would stop paying if the choice shrank.
  Evidence:
  - 2026-10-12, r/cursor (Reddit): “still love my cursor, easy combine grok/composor/claude and mylocal qwen 3.8 flash. i find claude code slow and really do not like the interface” [source](https://www.reddit.com/r/cursor/comments/1x3r2hw/anyone_still_using_cursor_next_to_claude_code/pfhrg5a/)
  - 2026-10-05, r/cursor (Reddit): “for me, model flexibility is one of the few strengths i use cursor for. the less choice the more likely will stop spending thousands on it” [source](https://www.reddit.com/r/cursor/comments/1wy7w4s/doesnt_look_like_openai_models_will_be_added/pe3dmem/)
- **A full editor with the agent built in** ([Good IDE integration](https://feedbackbench.com/coding-agents/criteria/setup.ide_integration.md)). 2nd: of 7 on “Good IDE integration”. 2% of what users rate. Users who still read and edit code themselves want an editor, not another command-line tool. They point to highlighting code to ask about it, tab completion, inline diffs and file previews. Some run other agents' extensions inside Cursor.
  Evidence:
  - 2026-10-12, @cursor_ai (X): “idc how good the models get, nothing will beat the experience of tabbing in @cursor_ai bf claude code” [source](https://twitter.com/1566089745960165378/status/2109718659480310151)
  - 2026-10-17, r/cursor (Reddit): “with claude code, how do you highlight a function or a file and tell claude it is doing it wrong, that it needs todo xyz… in cursor you just highlight it and ctrl-l” [source](https://www.reddit.com/r/cursor/comments/1x8c2gq/whats_better_1_cursor_claude_code_vs_2_vs_code/phdj6zz/)

### Why people leave

- **Usage runs out fast on the new plans** ([Pricing and limits](https://feedbackbench.com/coding-agents/criteria/paying.md)). 10th: of 13 on “Pricing and limits”. 38% of what users rate. Posts describe large shares of a plan used up in a few prompts or in one day, and monthly allowances gone in days. Some say they were charged after setting extra usage to zero. Users who moved to the unified subscription say they get less usage than before.
  Evidence:
  - 2026-10-18, @cursor_ai (X): “@xfreeze what do you mean, i used 18% in one day and had to tell it to halt operations out of worry that it may run too high.. this was just in a matter of a few hours or so and i'm on the @cursor_ai $200 plan.” [source](https://twitter.com/2111103738999877633/status/2111770889704686049)
  - 2026-10-17, r/cursor (Reddit): “don't. if you are on annual plan - squeeze it out. you gonna have 2x less usage. i was on ultra plan and i regret switching. i made a post about it here as well.” [source](https://www.reddit.com/r/cursor/comments/1x6q1sg/switch_to_the_unified_plan/phc4gyx/)
- **Grok defaults and narrower model access** ([Models](https://feedbackbench.com/coding-agents/criteria/models.md)). 1.5×: 15% of what users rate, 1.5× the rate for other agents. Ranks 10th of 12 on “Models”. Users say new sessions switch back to Grok even after they pick other models or turn Grok off. Others say the new plans limit them to Composer and Grok. Some call Grok 4.7 buggy and miss the Claude models.
  Evidence:
  - 2026-10-15, r/cursor (Reddit): “and actually, why the heck does it auto-select grok when i’ve chosen a different model with each new agent? no, i don’t want to do gymnastics to change settings blah blah, i’ll just go somewhere else thenx” [source](https://www.reddit.com/r/cursor/comments/1x65v6o/great_time_for_competitors_to_step_in/pgvny5q/)
  - 2026-10-16, @cursor_ai (X): “@cursor_ai @spacexai i have been on the legacy plan, which is more perfect for me. i upgraded my plan and i realized that i could only access composer and grok models, which isn't suits my work at all.” [source](https://twitter.com/1163109596610928641/status/2111080897373946337)
- **Account merges fail and support is slow** ([Support and account](https://feedbackbench.com/coding-agents/criteria/account.md)). 1.8×: 11% of what users rate, 1.8× the rate for other agents. Ranks 11th of 11 on “Support and account”. Posts describe the merge of Cursor, Grok and X accounts going wrong. One email gets treated as several accounts, paid invoices still show as outstanding, and team plans stay locked. Users report waiting days for support to reply.
  Evidence:
  - 2026-10-18, @cursor_ai (X): “hi @elonmusk - account unification process is a mess - @cursor_ai @bot @x all treating a single email as different accounts. loved the flying car - but this is a really surprising miss from best engineering team in world?” [source](https://twitter.com/2052122540680630278/status/2111805520738746682)
  - 2026-10-17, @cursor_ai (X): “@support @cursor_ai looking for some support on ticket t-h51166. been 48 hours with no follow up or response. still locked out of using my team plan in any capacity because of botched unification.” [source](https://twitter.com/1968171726505906181/status/2111463768454726094)

### Head to head

- **Cursor vs OpenAI Codex**: Cursor ahead in 141 of 300 posts that pick a side, 139 even. Of 439 posts judging both, OpenAI Codex leads 159 to 141. Users credit Codex with more usage for the money. Cursor wins on inline diffs and having no five-hour limit. In Codex's own subreddit, Cursor leads 45 to 15.
  - 2026-10-15, r/cursor (Reddit): “objectively yes, but i've been hammering codex today and only used 1% of my monthly limit, so it is immediately on another level of usage than my cursor $200 plan” [source](https://www.reddit.com/r/cursor/comments/1x6onge/final_straw_cancelled_cursor/pgynqg0/)
  - 2026-10-11, r/codex (Reddit): “the 5h limit is very annoying, like cursor pro for same $20 doesn’t have it” [source](https://www.reddit.com/r/codex/comments/1x303a0/what_are_they_planning_for_us/pfa3c7s/)
- **Cursor vs Claude Code**: Cursor ahead in 110 of 277 posts that pick a side, 91 even. Of 368 posts judging both, Claude Code leads 167 to 110. Users credit it with more Opus usage per dollar. Cursor keeps users who want to watch and review diffs. In Claude Code's subreddit, Cursor leads 42 to 32.
  - 2026-10-17, r/cursor (Reddit): “claude code has been amazing. miss not being able to watch the code changes, but not enough to not be able to use opus at the usage level they provide.” [source](https://www.reddit.com/r/cursor/comments/1x7iwof/weekone_cursor_user_here_did_the_new_tiers_make/ph7pfjk/)
  - 2026-10-12, r/cursor (Reddit): “i use both, but cursor is just for reading now. claude code makes the edits in the terminal, then i open the diff in cursor before i commit. that's where i catch the stuff it changed that i never asked for.” [source](https://www.reddit.com/r/cursor/comments/1x3r2hw/anyone_still_using_cursor_next_to_claude_code/pfen4da/)
- **Cursor vs OpenCode**: Cursor ahead in 17 of 47 posts that pick a side, 23 even. Of 70 posts judging both, OpenCode leads 30 to 17. Users who pick OpenCode cite cheap open models and clear token accounting. Those who stay with Cursor cite its desktop app. In OpenCode's subreddit, Cursor leads 9 to 3.
  - 2026-09-25, r/cursor (Reddit): “after 15 months of intense usage, i cancelled both my cursor accounts today. opencode + deepseek are too good and inexpensive together. we are heading towards a harness+model triopoly and i don't want to be part of it.” [source](https://www.reddit.com/r/cursor/comments/1wq3m71/im_out/)
  - 2026-09-28, r/cursor (Reddit): “opencode go or go plus would be the best option compared to cursor, the problem for me is that opencode does not have a desktop app as polished as cursor, but with the current limits of the grok and composer model, it is really unfeasible.” [source](https://www.reddit.com/r/cursor/comments/1wrrf5z/why_did_cursor_nuke_our_limits/pcnqsxh/)
- **Cursor vs Google Antigravity**: Cursor ahead in 28 of 46 posts that pick a side, 21 even. Of 67 posts judging both, Cursor leads Google Antigravity 28 to 18. Posts that favor Cursor say Antigravity cannot compete. Posts that favor Antigravity cite lower prices and better bug fixes. In Cursor's own subreddit, Antigravity leads 8 to 6.
  - 2026-10-17, @cursor_ai (X): “so thanks the @googleai gemini 4 argon limits are ok now, but i feel like @antigravity needs an update, compared to @droid , @cursor_ai or @cognition devin it just cant compete.” [source](https://twitter.com/2028221376092581888/status/2111400376003936274)
  - 2026-10-14, r/cursor (Reddit): “gemini antigravity is looking really good, i have as a backup for cursor, and it has been working a lot better than cursor, and google pricing in my country is more affordable and has family plan” [source](https://www.reddit.com/r/cursor/comments/1x57zof/comment/pgmvlb9/)

### What would move its score

Rule: For each area where an agent's customer love is below the category norm: the Feedback Score and rank it would have if that one area were at the norm (0.5) and everything else stayed the same, computed with the same formula as the ranking. An area's pull follows its weight, so an area many users of the category rate moves the score more than one they rarely mention.

| Area at the category norm | Feedback Score | Change | Position |
|---|---|---|---|
| Paying and limits | 54.0 | +1.1 | 7th of 17 |
| Choosing models | 53.3 | +0.5 | 7th of 17 |
| Account and support | 53.3 | +0.4 | 7th of 17 |
| Reliability and speed | 53.2 | +0.3 | 7th of 17 |
| Setting up and connecting | 53.0 | +0.1 | 7th of 17 |

Pricing and limits would move the score most. Bringing that area to the category norm would lift the Feedback Score from 52.9 to 54.0. Models would add 0.5, and support and account 0.4. No single area moves the score far, and none changes the rank: each one leaves Cursor 7th.

### Six weeks

Weekly users stayed between 2,209 and 2,967, and share of voice between 7% and 9%. Rank slipped from 4th to 7th, and customer love fell from 0.512 to 0.48. xAI released Grok 4.7 on 2026-09-21, the week users peaked.

## Top requests

What users ask to add or change, most asked first. 2866 user-weeks ask for something. Requests do not change the Feedback Score. Rule: A separate pass by a large language model reads every counted post and extracts what the user asks the agent or its vendor to add or change, with the criteria it maps to and a short normalised wording; it does not touch the labels or the Feedback Score. A large language model groups the wordings within each criterion (the first criterion the request maps to) into themes, and a second pass merges themes that ask for the same change under different criteria; a merged theme sits under the criterion most of its requests map to, and code counts it once. A theme counts distinct user-weeks that ask for it, per agent; across agents, one user-week per agent. Themes asked in fewer than 2 user-weeks, and requests that share no theme, are not shown. Examples: up to 3 posts per theme from different users, without slurs: whole posts of 60 to 450 characters with at least 8 words beyond handles and links, posts of at most 280 characters first, then the newest.

| Rank | Request | Criterion | User-weeks | Posts |
|---|---|---|---|---|
| 1 | Native Android app | [Mobile, remote-control and voice access](https://feedbackbench.com/coding-agents/criteria/surfaces.remote_mobile.md) | 108 | 122 |
| 2 | Fix account linking and unification | [Support, refunds and issue handling](https://feedbackbench.com/coding-agents/criteria/account.support.md) | 63 | 74 |
| 3 | One-time immediate usage reset | [Quota reset timing and bonus or banked resets](https://feedbackbench.com/coding-agents/criteria/limits.reset_schedule.md) | 56 | 60 |
| 4 | Release next Composer model | [Which models are offered on a plan and when](https://feedbackbench.com/coding-agents/criteria/models.catalog_access.md) | 56 | 60 |
| 5 | Honor manually selected model | [Automatic model routing and fallback](https://feedbackbench.com/coding-agents/criteria/models.routing_auto.md) | 42 | 45 |
| 6 | Unified subscription across Grok, X and Cursor | [Using an existing subscription across tools](https://feedbackbench.com/coding-agents/criteria/billing.subscription_portability.md) | 37 | 38 |
| 7 | Newer Grok model support | [Which models are offered on a plan and when](https://feedbackbench.com/coding-agents/criteria/models.catalog_access.md) | 36 | 36 |
| 8 | Additional bonus usage resets | [Quota reset timing and bonus or banked resets](https://feedbackbench.com/coding-agents/criteria/limits.reset_schedule.md) | 30 | 31 |
| 9 | Human support for billing disputes | [Support, refunds and issue handling](https://feedbackbench.com/coding-agents/criteria/account.support.md) | 29 | 34 |
| 10 | Higher overall usage limits | [How much use a plan's price buys](https://feedbackbench.com/coding-agents/criteria/limits.plan_value.md) | 28 | 28 |
| 11 | Astra model availability | [Which models are offered on a plan and when](https://feedbackbench.com/coding-agents/criteria/models.catalog_access.md) | 25 | 26 |
| 12 | Human review and appeals for bans | [Support, refunds and issue handling](https://feedbackbench.com/coding-agents/criteria/account.support.md) | 24 | 33 |

### 1. Native Android app

- Cursor, 2026-10-09, @cursor_ai (X): “you would be surprised that with all the powerful agents @cursor_ai still doesn’t have an android app.” [source](https://twitter.com/2033760487389990914/status/2108487180373074237)
- Cursor, 2026-10-08, @cursor_ai (X): “@spacexai can make grok bot android app then why the f*ck you cant made @cursor_ai android app @cursor_ai just use cursor + android emulator bro and give us the f*cking app” [source](https://twitter.com/1871891697082499072/status/2108033431934500996)
- Cursor, 2026-10-07, @cursor_ai (X): “@cursor_ai android please. also would be nice to control grok build too.” [source](https://twitter.com/115734711/status/2107801485979611602)

### 2. Fix account linking and unification

- Cursor, 2026-10-18, @cursor_ai (X): “@elonmusk @petergyang @x @nikitabier @support my grok bot is still blocked from a bug that went live last monday, causing @cursor_ai to classify my account as ineligible for grok @bot, even though i have always had x premium+.” [source](https://twitter.com/1734426860606701568/status/2111909828134371490)
- Cursor, 2026-10-18, @cursor_ai (X): “i’m trying to unify my cursor, grok, grok bot and x accounts, all using the same email, but cursor credit blocks the merge and grok says it’s already part of another account setup. could the team help with this? thanks! @cursor_ai @bot @grok [link]” [source](https://twitter.com/1610850704511610886/status/2111757180345131465)
- Cursor, 2026-10-16, @cursor_ai (X): “@elonmusk @cursor_ai @grok @xai ticket t-h56848 i already use grok bot with supergrok. after linking my x account yesterday, cursor says the account is “already linked to a different grok account.” all my bots are here. why did linking break existing access? support can’t unlink.” [source](https://twitter.com/91778393/status/2111005633235628162)

### 3. One-time immediate usage reset

- Cursor, 2026-10-12, @cursor_ai (X): “@bot please reset our usage like openai, i am dying maxing out @cursor_ai ultra 😭 @elonmusk” [source](https://twitter.com/2095242589570002947/status/2109654129778016710)
- Cursor, 2026-10-08, @cursor_ai (X): “i could really use a usage reset right about now @bot @spacexai @cursor_ai” [source](https://twitter.com/1996329778761318400/status/2108251416221364538)
- Cursor, 2026-10-07, @cursor_ai (X): “@hesamation meanwhile @cursor_ai ultra users are not even getting a reset” [source](https://twitter.com/51118507/status/2107922616459853824)

### 4. Release next Composer model

- Cursor, 2026-10-17, @cursor_ai (X): “@cursor_ai dude - please launch composer 3 and get your energy back” [source](https://twitter.com/3185080843/status/2111270547200118785)
- Cursor, 2026-10-16, r/cursor (Reddit): “i was using cursor for a year now and cancel my subscription, i don't care third party models but we need composer 3 and more intelligent grok version if you compare against sol 6.1, astra, sonnet 5.5 and opus 5.5 grok is dumpster fire rn” [source](https://www.reddit.com/r/cursor/comments/1x7iwof/weekone_cursor_user_here_did_the_new_tiers_make/ph4mea9/)
- Cursor, 2026-10-16, @cursor_ai (X): “@cursor_ai we want composer 3 and a cheap model at 0.10/0.50 like haiku 5.5.” [source](https://twitter.com/789888781059035136/status/2111077594284134430)

### 5. Honor manually selected model

- Cursor, 2026-10-15, @cursor_ai (X): “@thisissingleton @ryahconstantino @cursor_ai @bot yep... as long as bot at least obeys to what model i tell it to use” [source](https://twitter.com/1847754073551851520/status/2110745040045625507)
- Cursor, 2026-10-13, r/cursor (Reddit): “i don't want cursor imposing it's model composer or grok. i need an ability to stick to one i want and comfortable with - sonnet an example.” [source](https://www.reddit.com/r/cursor/comments/1x4kpoo/no_more_3rd_party_model_usage_via_x_subsciption/pggbb5l/)
- Cursor, 2026-10-08, @cursor_ai (X): “fun fact: @bot's default to grok-4.7-high-fast and will ignore the default model selected in @cursor_ai to select that fast model. that credit comes out of your cursor allowance, not grok bots weekly usage. wtf.” [source](https://twitter.com/332369595/status/2108193517306806642)

### 6. Unified subscription across Grok, X and Cursor

- Cursor, 2026-10-17, @cursor_ai (X): “@grok @bot @cursor_ai @elonmusk what can i do now to merge the cursor subscription into the x subscription ?” [source](https://twitter.com/2931201/status/2111377489436238281)
- Cursor, 2026-10-16, @cursor_ai (X): “same plan diff offer from @x and @cursor_ai unify billing! [link]” [source](https://twitter.com/828981955/status/2111133663908045157)
- Cursor, 2026-10-16, @cursor_ai (X): “@elonmusk @bot why @bot cant use @cursor_ai desktop app. it would be great with new unified subscription. @elonmusk” [source](https://twitter.com/1210143279653773312/status/2111026150688317451)

### 7. Newer Grok model support

- Cursor, 2026-10-03, r/cursor (Reddit): “they need to make grok match better for cursor to be competitive. but i have been using grok bots a lot. it is the thing that keeps me subscribed. i think it is very good.” [source](https://www.reddit.com/r/cursor/comments/1wwgje1/cursor_has_a_problem/pdm1ltr/)
- Cursor, 2026-10-02, @cursor_ai (X): “@elonmusk @bot and please make @cursor_ai replace cloud agents with grok @bot. integrate.” [source](https://twitter.com/770555263644471296/status/2105904391463002517)
- Cursor, 2026-10-01, @cursor_ai (X): “@miaai_lab @stravis and the fact you can’t use them in @cursor_ai. i’ll give up openai models before cursor.” [source](https://twitter.com/198017079/status/2105521312680808836)

### 8. Additional bonus usage resets

- Cursor, 2026-10-16, @cursor_ai (X): “will cursor's new subscription plans occasionally offer surprise perks, such as bonus usage credits, extra quota resets, or limited-time benefits? it would be great to see occasional rewards for loyal subscribers. any plans for this, @cursor_ai? 👀 #cursor #cursorai” [source](https://twitter.com/2022186501694795776/status/2111015084248203473)
- Cursor, 2026-10-15, r/cursor (Reddit): “curious as well. i’m on ultra and see no change. my only complaint is cursor never gives out any usage resets when openai, anthropic and xai do.” [source](https://www.reddit.com/r/cursor/comments/1x6e6yq/is_it_time_to_find_another_option_instead_of/pgult1g/)
- Cursor, 2026-10-09, @cursor_ai (X): “@grok @lu226 @elonmusk @bot @cursor_ai @x grok bot is consuming too quickly, why can't it be reset multiple times like tibo? 😜” [source](https://twitter.com/11866612/status/2108529751455666196)

### 9. Human support for billing disputes

- Cursor, 2026-10-16, @cursor_ai (X): “@cursor_ai ultra plan at 1% usage, but cloud agents are billed to additional usage and blocked at the $20 cap. ticket t-h33808, open since oct 14 with no human reply. can someone from the team help? [link]” [source](https://twitter.com/1445438596685705216/status/2111035361958801641)
- Cursor, 2026-10-14, @cursor_ai (X): “wtf, i have been getting an ai automated response from @cursor_ai when i raise a complaint ticket about the @grok subscription plan through their app. yo @elonmusk , please assign a human to help me out resolving the issue i have been facing for the past hour. can you?” [source](https://twitter.com/1384836964084420608/status/2110349359732916463)
- Cursor, 2026-10-14, @cursor_ai (X): “@cursor_ai i've been waiting days for answers on cursor charging my team +$800 in just 3 days because you put grok 4.7 fast on the security review automation by mistake, and no answer at all. we spend more than 10k/month on cursor, and cant get an answer in 24h” [source](https://twitter.com/902678514498985984/status/2110281234152894726)

### 10. Higher overall usage limits

- Cursor, 2026-10-12, @cursor_ai (X): “hey @elonmusk please increase the @cursor_ai limits, there’s someone here trying make money (and codex is terrible)” [source](https://twitter.com/180564909/status/2109654102120525904)
- Cursor, 2026-10-04, @cursor_ai (X): “my experience with @cursor_ai has been so great, my only feedback would be better usage. other than that everything has been smooth and a pretty perfect experience!” [source](https://twitter.com/1952148217811898368/status/2106832047318991169)
- Cursor, 2026-09-30, @cursor_ai (X): “@mattbroniarek @bot @cursor_ai hmmm, i don't think i'm using it that much. i don't even let it churn through and sort all my inboxes anymore as that's token heavy. hopefully they can increase usage limits!” [source](https://twitter.com/215615595/status/2105307134275801477)

### 11. Astra model availability

- Cursor, 2026-09-11, @cursor_ai (X): “why hasn't @cursor_ai provided gpt-6 astra yet? wasn't it said that the cooperation would only stop in november?” [source](https://twitter.com/529069413/status/2098258235233100082)
- Cursor, 2026-09-09, @cursor_ai (X): “@cursor_ai where is gpt-6 astra?! been waiting for it every day!” [source](https://twitter.com/2446267116/status/2097832628032602188)
- Cursor, 2026-09-09, @cursor_ai (X): “disappointing that cursor ai didn't get gpt astra support yet. 😕 imagine the workflow if we had it integrated! what are your thoughts on this? #cursorai #gptastra #ai #devtools #techtwitter @cursor_ai @mntruell” [source](https://twitter.com/1928871687816359936/status/2097556359537700893)

### 12. Human review and appeals for bans

- Cursor, 2026-10-18, @cursor_ai (X): “@codeglitch yes, until you get banned for no stated reason with no appeals process or recourse. @cursor_ai support needs to get fixed.” [source](https://twitter.com/1730316704440348672/status/2111846306276573623)
- Cursor, 2026-10-17, @cursor_ai (X): “my grok bot / cursor account was permanently banned with no clear explanation. i paid good money and it had replaced a $300/month agency. 3 emails asking for human review → only the ai “sam” replies: no review, no refund, permanent ban. ridiculous. @elonmusk @cursor_ai” [source](https://twitter.com/1168698756763664385/status/2111529306367176705)
- Cursor, 2026-10-16, @cursor_ai (X): “my cursor account (for grok bot) was closed today with no notice. support only said “violated tos,” but gave no details and no human review. i haven’t opened grok bot for 1–2 weeks. still have active supergrok until dec 1. no explanation, no appeal. ticket: t-h57508 @cursor_ai” [source](https://twitter.com/15191271/status/2111028367017619674)

## Ranks highest on

Reviewing and approving the agent's changes (1st of 5), IDE and editor integration (2nd of 7), Finding the right files in the codebase (1st of 5)

## Ranks lowest on

Using an existing subscription across tools (8th of 8), Quality got worse or better over time (6th of 7), Pay-as-you-go overage, fallback billing and spend caps (4th of 4)

Position on a criterion: its place among the agents with at least 30 rated user-weeks there, ordered by customer love. It ranks high when both its position and its 95% interval put it in the top half, low when both put it in the bottom half; neither otherwise, or when fewer than 4 agents qualify.

## All 63 criteria

Criterion love: 0.5 is the category norm. n: rated user-weeks.

### Paying and limits: 10th of 13 (customer love 0.467, n 2779)

Users rate this area more than any other, and it rates below the category norm. Most complaints concern quotas that run out fast, where Cursor ranks 11th of 12, and whether plans are worth the price. Posts also describe surprise overage charges. Mid-task cutoffs rate better than the norm.

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [How much use a plan's price buys](https://feedbackbench.com/coding-agents/criteria/limits.plan_value.md) | 9th of 12 | 0.484 | 0.457–0.512 | 1363 | 535 | 828 |
| [Single prompt, model or effort level consumes disproportionate quota](https://feedbackbench.com/coding-agents/criteria/limits.burn_rate.md) | 11th of 12 | 0.429 | 0.392–0.463 | 776 | 99 | 677 |
| [Price, allowance or plan terms changed](https://feedbackbench.com/coding-agents/criteria/limits.allowance_change.md) | 6th of 7 | 0.468 | 0.393–0.535 | 310 | 13 | 297 |
| [Pricing and plan terms stated clearly and consistently](https://feedbackbench.com/coding-agents/criteria/billing.pricing_clarity.md) | 3rd of 6 | 0.491 | 0.430–0.569 | 190 | 9 | 181 |
| [Pay-as-you-go overage, fallback billing and spend caps](https://feedbackbench.com/coding-agents/criteria/billing.overage_charges.md) | 4th of 4 | 0.415 | 0.381–0.463 | 172 | 3 | 169 |
| [Usage meter visibility and accuracy](https://feedbackbench.com/coding-agents/criteria/limits.usage_meter.md) | 5th of 6 | 0.493 | 0.446–0.539 | 164 | 12 | 152 |
| [Quota reset timing and bonus or banked resets](https://feedbackbench.com/coding-agents/criteria/limits.reset_schedule.md) | 4th of 5 | 0.454 | 0.428–0.483 | 149 | 15 | 134 |
| [Using an existing subscription across tools](https://feedbackbench.com/coding-agents/criteria/billing.subscription_portability.md) | 8th of 8 | 0.419 | 0.397–0.444 | 100 | 12 | 88 |
| [Short rolling usage window blocks or interrupts work](https://feedbackbench.com/coding-agents/criteria/limits.window_interrupts_work.md) | 2nd of 6 | 0.549 | 0.512–0.586 | 72 | 19 | 53 |
| [Free tier and free model availability and limits](https://feedbackbench.com/coding-agents/criteria/billing.free_tier.md) | 4th of 7 | 0.501 | 0.482–0.519 | 46 | 26 | 20 |
| [Prompt cache hits, misses and invalidation](https://feedbackbench.com/coding-agents/criteria/limits.prompt_cache.md) | Too few posts | 0.495 | 0.482–0.508 | 19 | 4 | 15 |

Most recent posts:

- Praise, 2026-10-18, @cursor_ai (X): “this is the part of the week with the least amount of anxiety. fresh @cursor_ai, @bot, and @grok usage. all meters in the green ready for full send. [link]” [source](https://twitter.com/1553888707/status/2111910940497101153)
- Praise, 2026-10-18, r/opencode (Reddit): “yup $20 claude for me and $10 opencode go and student cursor basically let's me go without any limits. opus 5.5 as orchestrator with composer 2.5 or deepseek v4 subagents” [source](https://www.reddit.com/r/opencode/comments/1x8j55b/opencode_is_insane/phfi2vh/)
- Praise, 2026-10-17, r/cursor (Reddit): “yes, gives flexibility. usage pool slightly better than before.” [source](https://www.reddit.com/r/cursor/comments/1x6kz0l/did_yall_unify_your_account_yet/phae0ma/)
- Complaint, 2026-10-18, @cursor_ai (X): “@cursor_ai premium feels way worse than pro. 20% of my usage in two prompts, wtf are you guys doing?” [source](https://twitter.com/2107111057940480000/status/2111620527085572519)
- Complaint, 2026-10-18, @cursor_ai (X): “got my second @cursor_ai ultra sub today. attempting to connect my origin-native repo directly to @firebase app connect, burned my entire 30 days ultra sub in 3. using 6.1 @openai to build full pr process, by chaining automations with web hooks. @build refreshes in 4 days. 👍👍” [source](https://twitter.com/1888014285579894786/status/2111657461094518986)
- Complaint, 2026-10-18, @cursor_ai (X): “@cursor_ai im about to regret why i upgardes to the new subscription wich takes out cloud and others making them credit only cmon grok must be the best and above all and the rest should be only if you want to use them” [source](https://twitter.com/271911263/status/2111750443713941994)

### Setting up and connecting: 9th of 12 (customer love 0.480, n 545)

Users talk about setup less often than for other agents. IDE integration is the strength, 2nd of 7. Install and sign-in, own keys and local models, and MCP plugins draw more complaints than praise.

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [IDE and editor integration](https://feedbackbench.com/coding-agents/criteria/setup.ide_integration.md) | 2nd of 7 | 0.575 | 0.545–0.602 | 154 | 106 | 48 |
| [Install, launch and sign-in](https://feedbackbench.com/coding-agents/criteria/setup.install_signin.md) | 7th of 8 | 0.447 | 0.417–0.481 | 145 | 16 | 129 |
| [MCP servers, plugins, skills and hooks](https://feedbackbench.com/coding-agents/criteria/setup.extensions_mcp.md) | 6th of 9 | 0.471 | 0.446–0.497 | 127 | 47 | 80 |
| [Connecting own API keys, local models and custom endpoints](https://feedbackbench.com/coding-agents/criteria/setup.provider_byok_local.md) | 9th of 9 | 0.459 | 0.435–0.483 | 83 | 26 | 57 |
| [Onboarding, discoverability and documentation](https://feedbackbench.com/coding-agents/criteria/setup.onboarding_docs.md) | 4th of 7 | 0.497 | 0.476–0.519 | 50 | 10 | 40 |

Most recent posts:

- Praise, 2026-10-15, @cursor_ai (X): “@cursor_ai really cooked with grok bot this is insane. from download to functional workflows in minutes. did not expect game like this” [source](https://twitter.com/2849870992/status/2110567596869489009)
- Praise, 2026-10-15, @cursor_ai (X): “@xrpdomain @cursor_ai that's actually wild how smooth it feels to just prompt and get live domain data inside cursor, no setup, no friction impressed by how much they stripped away the complexity. feels like the future of tooling is already here.” [source](https://twitter.com/1498556764391755776/status/2110670583008788710)
- Complaint, 2026-10-18, @cursor_ai (X): “@bot @openai @anthropicai @cursor_ai - can you guys figure out a way to silently update your desktop apps? kind of annoying daily ritual at this point.” [source](https://twitter.com/44176971/status/2111674920149340631)
- Complaint, 2026-10-17, @cursor_ai (X): “$60 per month membership on cursor but unable to connect all accounts (cursor, grok bot, grok, x) with a single or multiple clicks - plase take a look [link] @cursor_ai @bot @grok @elonmusk” [source](https://twitter.com/22637572/status/2111563902509273111)
- Complaint, 2026-10-15, r/cursor (Reddit): “i have same issue, i can't connect grok and x , after consent and authorization given it will drops a phone number verification popup which escalates in an error as "invalid phone number", so iam stucked during unification process” [source](https://www.reddit.com/r/cursor/comments/1x4x8c8/cursorcomunify_x_connect_fails_with_x_login/pgusihn/)

### Choosing models: 10th of 12 (customer love 0.461, n 1126)

Users rate the model choice above the norm. They complain that quality slips over time and that auto mode and defaults pick models they did not choose. Quality drift comes up 1.76 times as often as for other agents.

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [Quality got worse or better over time](https://feedbackbench.com/coding-agents/criteria/models.quality_drift.md) | 6th of 7 | 0.408 | 0.377–0.441 | 408 | 59 | 349 |
| [Automatic model routing and fallback](https://feedbackbench.com/coding-agents/criteria/models.routing_auto.md) | 6th of 8 | 0.475 | 0.441–0.512 | 400 | 87 | 313 |
| [Which models are offered on a plan and when](https://feedbackbench.com/coding-agents/criteria/models.catalog_access.md) | 6th of 11 | 0.555 | 0.521–0.589 | 394 | 130 | 264 |
| [Reasoning effort setting and its defaults](https://feedbackbench.com/coding-agents/criteria/models.effort_control.md) | Too few posts | 0.499 | 0.486–0.513 | 29 | 14 | 15 |

Most recent posts:

- Praise, 2026-10-18, @cursor_ai (X): “i bet on using @cursor_ai instead of @claudeai when everyone is heading in that direction. the grok 4.7 high model elegantly solves my daily problems.” [source](https://twitter.com/1526968680361480193/status/2111780778241601934)
- Praise, 2026-10-15, r/cursor (Reddit): “i liked 4.5 for coding. 4.6 and especially 4.7 and better for planning and reviewing. with composer it is easy, just have grok 4.6 or 4.7 drive composer. without composer i would probably have grok 4.[address]grok 4.5 medium” [source](https://www.reddit.com/r/cursor/comments/1x6e6yq/is_it_time_to_find_another_option_instead_of/pgw9iyf/)
- Praise, 2026-10-15, @cursor_ai (X): “i really hope @spacexai starts investing in smaller models to complement the frontier push @grok makes. this is what was so great about @cursor_ai 's composer family. absolutely owned the cost/speed/intelligence ratio for most day-to-day work, and now with grok 4.8 likely....” [source](https://twitter.com/1236174635408011264/status/2110869891355959642)
- Complaint, 2026-10-18, @cursor_ai (X): “grok 4.7 is very buggy for a frontier model! and with the new subscription model, @cursor_ai has no alternatives now... so sad. i understand that part of the team has had huge product success with @bot, but it's really disappointing that cursor itself is struggling.” [source](https://twitter.com/967976754890657792/status/2111888769683169769)
- Complaint, 2026-10-17, r/cursor (Reddit): “i’ve done that. but when a new session is open, grok is set as depaul by cursor. even after having it disabled from cursor settings” [source](https://www.reddit.com/r/cursor/comments/1x8iip3/how_to_disable_grok_47/phe2g2s/)
- Complaint, 2026-10-16, r/cursor (Reddit): “you seem to have raised a very critical decision about not putting the consumer first, grok usage is forced and not justified to be a default one.” [source](https://www.reddit.com/r/cursor/comments/1x500t9/cursor_degradation/ph4q7in/)

### Instructing and context: 5th of 11 (customer love 0.507, n 380)

Users rarely discuss it, and it rates near the norm. Finding the right files is a strength, 1st of 5, with more praise than complaints. Following project rules is the weak spot, rated last among the agents compared.

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [Persistent project rules files are read and obeyed](https://feedbackbench.com/coding-agents/criteria/context.instruction_files.md) | 5th of 5 | 0.473 | 0.448–0.499 | 93 | 42 | 51 |
| [Memory and state carried across sessions](https://feedbackbench.com/coding-agents/criteria/context.session_memory.md) | 4th of 6 | 0.492 | 0.470–0.515 | 91 | 39 | 52 |
| [Finding the right files in the codebase](https://feedbackbench.com/coding-agents/criteria/context.codebase_retrieval.md) | 1st of 5 | 0.545 | 0.521–0.572 | 83 | 50 | 33 |
| [Direct in-prompt instructions and caps are followed](https://feedbackbench.com/coding-agents/criteria/context.instruction_following.md) | 4th of 5 | 0.476 | 0.456–0.498 | 72 | 12 | 60 |
| [Output degrades as the context window fills](https://feedbackbench.com/coding-agents/criteria/context.long_context_decay.md) | 2nd of 5 | 0.503 | 0.481–0.528 | 36 | 7 | 29 |
| [Context compaction keeps what matters, cheaply and quickly](https://feedbackbench.com/coding-agents/criteria/context.compaction.md) | Too few posts | 0.499 | 0.487–0.513 | 21 | 7 | 14 |
| [Asks the user versus guessing](https://feedbackbench.com/coding-agents/criteria/context.clarifying_questions.md) | Too few posts | 0.494 | 0.484–0.504 | 15 | 4 | 11 |
| [Images, PDFs and file attachments as input](https://feedbackbench.com/coding-agents/criteria/context.attachments.md) | Too few posts | 0.492 | 0.482–0.501 | 11 | 2 | 9 |

Most recent posts:

- Praise, 2026-10-13, r/cursor (Reddit): “true. also from experience, cursor are the first one who was doing a great job indexing the codebase. i think i don't know right now what's the situation with claude and the rest, but cursor are doing a great job at that as well.” [source](https://www.reddit.com/r/cursor/comments/1x4or37/cursor_new_plans_and_major_changes/pggxay8/)
- Praise, 2026-10-10, @cursor_ai (X): “if you are going to write code, without a doubt, the claude model inside @cursor_ai sees not just a single file but the entire project and finds where the error is by itself. pasting code into chatgpt all the time is now a waste of time.” [source](https://twitter.com/1034446320960983041/status/2108806829707030775)
- Praise, 2026-10-08, @cursor_ai (X): “@cursor_ai charts in the same chat is great. now i just need it to stop me from asking 14 more questions” [source](https://twitter.com/1286508679391576064/status/2108307115094007966)
- Complaint, 2026-10-16, @cursor_ai (X): “you see that the answers "were skipped," but do you know that the answers were actually selected, and some were even filled with text, but @cursor_ai thought that if i wrote "additional information" in the chat, then the selected answers could simply be skipped 🤬 [link]” [source](https://twitter.com/1690461920/status/2111061374801784964)
- Complaint, 2026-10-16, @cursor_ai (X): “you see that the answers "were skipped," but do you know that the answers were actually selected, and some were even filled with text, but @cursor_ai thought that if i wrote "additional information" in the chat, then the selected answers could simply be skipped🤬 [link]” [source](https://twitter.com/1690461920/status/2111061451490382266)
- Complaint, 2026-10-13, @cursor_ai (X): “.@cursor_ai @leerob @poteto pls tag/share with folks who work on the ide cursor has a weird bug with compaction/summarizing when model "auto" is selected context x% -> /summarize -> compacts -> next turn -> context (x + y)% note: enterprise plan” [source](https://twitter.com/1309695877888368640/status/2109993433096130628)

### Doing the work: 7th of 14 (customer love 0.515, n 1617)

It rates near the norm. Users say it can do their kind of task, and praise outnumbers complaints there. Plan mode rates above the norm. Complaints are about getting stuck in loops and edits that go beyond the request.

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [Can do the user's kind of task](https://feedbackbench.com/coding-agents/criteria/work.capability.md) | 6th of 13 | 0.522 | 0.496–0.551 | 904 | 625 | 279 |
| [Subagents, parallel agents and orchestrators](https://feedbackbench.com/coding-agents/criteria/work.multi_agent_orchestration.md) | 6th of 10 | 0.500 | 0.470–0.531 | 206 | 132 | 74 |
| [Risky or irreversible actions without confirmation](https://feedbackbench.com/coding-agents/criteria/work.destructive_actions.md) | 3rd of 5 | 0.476 | 0.453–0.502 | 74 | 10 | 64 |
| [Does unrequested work or over-engineers](https://feedbackbench.com/coding-agents/criteria/work.scope_overreach.md) | 4th of 5 | 0.472 | 0.450–0.501 | 69 | 2 | 67 |
| [Frontend and visual UI output](https://feedbackbench.com/coding-agents/criteria/work.frontend_ui.md) | 3rd of 5 | 0.506 | 0.484–0.530 | 68 | 33 | 35 |
| [Plan-before-edit mode](https://feedbackbench.com/coding-agents/criteria/work.plan_mode.md) | 2nd of 5 | 0.532 | 0.513–0.554 | 62 | 47 | 15 |
| [Spins, loops or gets stuck without progress](https://feedbackbench.com/coding-agents/criteria/work.stuck_loops.md) | 5th of 6 | 0.460 | 0.450–0.470 | 60 | 0 | 60 |
| [Long unattended runs and goal/loop mode](https://feedbackbench.com/coding-agents/criteria/work.long_running_autonomy.md) | 5th of 8 | 0.488 | 0.461–0.514 | 59 | 43 | 16 |
| [Breaks existing code or reintroduces bugs](https://feedbackbench.com/coding-agents/criteria/work.regressions_introduced.md) | 3rd of 5 | 0.491 | 0.459–0.527 | 55 | 3 | 52 |
| [Git commits, branches and sync](https://feedbackbench.com/coding-agents/criteria/work.git_workflow.md) | 3rd of 3 | 0.479 | 0.461–0.498 | 53 | 12 | 41 |
| [Tool approval prompts and autonomy modes](https://feedbackbench.com/coding-agents/criteria/work.permission_prompts.md) | 4th of 5 | 0.498 | 0.476–0.522 | 53 | 12 | 41 |
| [Computer use and browser control](https://feedbackbench.com/coding-agents/criteria/work.computer_browser_use.md) | 2nd of 4 | 0.483 | 0.467–0.501 | 42 | 16 | 26 |
| [Safety filters block legitimate coding tasks](https://feedbackbench.com/coding-agents/criteria/work.safety_refusals.md) | 4th of 5 | 0.485 | 0.471–0.503 | 33 | 2 | 31 |
| [Length and clarity of replies, summaries and comments](https://feedbackbench.com/coding-agents/criteria/work.response_verbosity.md) | Too few posts | 0.490 | 0.475–0.509 | 29 | 4 | 25 |
| [Diagnosing and fixing reported bugs](https://feedbackbench.com/coding-agents/criteria/work.bug_diagnosis.md) | Too few posts | 0.494 | 0.473–0.512 | 28 | 18 | 10 |
| [Stops mid-task or answers instead of acting](https://feedbackbench.com/coding-agents/criteria/work.premature_stop.md) | Too few posts | 0.503 | 0.486–0.532 | 12 | 1 | 11 |
| [Caves to or argues with the user's judgement](https://feedbackbench.com/coding-agents/criteria/work.sycophancy_pushback.md) | Too few posts | 0.504 | 0.491–0.520 | 8 | 2 | 6 |
| [Games checks instead of fixing the problem](https://feedbackbench.com/coding-agents/criteria/work.reward_hacking.md) | Too few posts | 0.497 | 0.493–0.500 | 4 | 0 | 4 |

Most recent posts:

- Praise, 2026-10-17, @cursor_ai (X): “so thanks the @googleai gemini 4 argon limits are ok now, but i feel like @antigravity needs an update, compared to @droid , @cursor_ai or @cognition devin it just cant compete.” [source](https://twitter.com/2028221376092581888/status/2111400376003936274)
- Praise, 2026-10-15, @cursor_ai (X): “@noahkagan yep - rebuilt all over our @zapier triggers one by one, just copied and pasted them into @cursor_ai and it wired them into the exisiting apps” [source](https://twitter.com/1130058906/status/2110831332662313241)
- Praise, 2026-10-13, r/cursor (Reddit): “i cannot say i share your experience, composer 2.5 stays great for me and grok 4.6 or 4.7 on medium is enough in pretty much every case. only when i'm planning a 100% vibe coded project i will use high, not even extra high.” [source](https://www.reddit.com/r/cursor/comments/1x4q27m/cursor_is_becoming_costly_and_lesser_quality/pgh2mio/)
- Complaint, 2026-10-18, @cursor_ai (X): “is it just me, or has @cursor_ai completely gone off the rails? 🤬 i ask it to change a simple size, it completely misses the mark and introduces 3 brand new bugs. i’m spending more time fixing its regressions than coding. anyone else dealing with this garbage? 🤮” [source](https://twitter.com/1965973235893182464/status/2111912414971113726)
- Complaint, 2026-10-17, r/cursor (Reddit): “i am using cursor to write a script that runs on youtube. i kept hearing weird audio playing in my headphones. i suspected it's cursor messing around. turns out, it is using this video to test my fucking script.” [source](https://www.reddit.com/r/cursor/comments/1x8neu1/thats_interesting/)
- Complaint, 2026-10-16, r/cursor (Reddit): “i have found claude code inside vs code with some plugins and minor tooling to be far more effective than cursor lately.” [source](https://www.reddit.com/r/cursor/comments/1x6onge/final_straw_cancelled_cursor/ph40qo2/)

### Checking and finishing: 3rd of 9 (customer love 0.515, n 176)

A small area that rates near the norm. Users find its changes easy to review, 1st of 5 on that criterion. Code review that finds real bugs draws more praise than complaints.

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [Reviewing and approving the agent's changes](https://feedbackbench.com/coding-agents/criteria/verify.change_review_ui.md) | 1st of 5 | 0.567 | 0.538–0.599 | 80 | 51 | 29 |
| [Agent-performed code review finds real issues](https://feedbackbench.com/coding-agents/criteria/verify.agent_code_review.md) | 3rd of 4 | 0.501 | 0.474–0.524 | 44 | 35 | 9 |
| [Claims work is done or fixed when it is not](https://feedbackbench.com/coding-agents/criteria/verify.false_completion.md) | 2nd of 4 | 0.500 | 0.464–0.555 | 36 | 2 | 34 |
| [Builds, tests or runs its own changes](https://feedbackbench.com/coding-agents/criteria/verify.self_testing.md) | Too few posts | 0.484 | 0.468–0.499 | 25 | 10 | 15 |

Most recent posts:

- Praise, 2026-10-13, r/cursor (Reddit): “yes, but in that case, we lose the diff git interface that allows you to keep or reject the generated code file by file. it's really this feature that is cool with cursor. by the way, it seems that the "continue" extension of vscode does the same, but i haven't tested it yet.” [source](https://www.reddit.com/r/cursor/comments/1x4or37/cursor_new_plans_and_major_changes/pggvl7k/)
- Praise, 2026-10-12, r/cursor (Reddit): “i use both, but cursor is just for reading now. claude code makes the edits in the terminal, then i open the diff in cursor before i commit. that's where i catch the stuff it changed that i never asked for.” [source](https://www.reddit.com/r/cursor/comments/1x3r2hw/anyone_still_using_cursor_next_to_claude_code/pfen4da/)
- Praise, 2026-10-12, @cursor_ai (X): “@aditya_t007 i haven't tried @coderabbitai (i should) but i have a few workflows setup on my cursor to do exactly that. also @cursor_ai bugbot is pretty solid product.” [source](https://twitter.com/1309409339824840704/status/2109597641076343116)
- Complaint, 2026-10-10, @cursor_ai (X): “hate it when i get errors @cursor_ai make it good in first try man ☹️ #neathack [link]” [source](https://twitter.com/1696198035817086987/status/2108974046000103854)
- Complaint, 2026-10-04, @cursor_ai (X): “my agent: all tests pass. me: how many tests are there? my agent: define tests. @cursor_ai we need to talk about my agent's confidence [link]” [source](https://twitter.com/2033957325631873024/status/2106755644061782133)
- Complaint, 2026-10-04, @cursor_ai (X): “@cursor_ai i'd trust the one-click fix a lot more if the auto-opened issue pinned the exact commit too. i once spent an afternoon while the fix landed on main and the regression lived in a hotfix branch.” [source](https://twitter.com/2101663661421158400/status/2106774217404658028)

### Interface and sessions: 3rd of 14 (customer love 0.556, n 683)

It rates better than the category norm. Users like cloud sessions, charts drawn in the chat, and being able to interrupt and steer a run, 1st of 3. Display settings and session history draw more complaints than praise.

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [How the interface shows work, and what the user can configure](https://feedbackbench.com/coding-agents/criteria/ui.display_settings.md) | 7th of 12 | 0.497 | 0.467–0.527 | 263 | 85 | 178 |
| [Cloud and remote sandbox execution](https://feedbackbench.com/coding-agents/criteria/surfaces.cloud_sessions.md) | 3rd of 5 | 0.554 | 0.525–0.583 | 213 | 136 | 77 |
| [Mobile, remote-control and voice access](https://feedbackbench.com/coding-agents/criteria/surfaces.remote_mobile.md) | 5th of 7 | 0.498 | 0.469–0.525 | 149 | 74 | 75 |
| [Saving, switching, resuming and rewinding sessions](https://feedbackbench.com/coding-agents/criteria/ui.session_history.md) | 5th of 6 | 0.485 | 0.465–0.506 | 65 | 12 | 53 |
| [Stopping and steering a running agent](https://feedbackbench.com/coding-agents/criteria/ui.interrupt_steer.md) | 1st of 3 | 0.534 | 0.512–0.559 | 39 | 23 | 16 |

Most recent posts:

- Praise, 2026-10-18, @cursor_ai (X): “i always use @laravel. if i got a new computer, probably wouldn't even install php. @cursor_ai cloud agents are so dang good... and i use preview environments to test results. nothing runs locally anymore. it's amazing!!!” [source](https://twitter.com/24272946/status/2111623993866519020)
- Praise, 2026-10-18, @cursor_ai (X): “@reidophotoshops @cursor_ai exactly! yours still has more stuff in between... here on mine, every day i'm getting more into the cursor... did you see the news in design mode? now we can take the css values and change them to see how it looks really fine stuff 🤌🏼” [source](https://twitter.com/1786389425401827328/status/2111816367498207446)
- Praise, 2026-10-16, @cursor_ai (X): “@jerryjliu0 @cursor_ai is actually cool, you can do checkouts to the different states (prompts), fork from it, etc, etc.” [source](https://twitter.com/2084905588899655681/status/2110995082409029977)
- Complaint, 2026-10-18, @cursor_ai (X): “i hate how @cursor_ai doesn't let me delete old threads. just putting them in the archive isn't enough for me. @poteto poteto poteto” [source](https://twitter.com/1817155037938036736/status/2111795093405667830)
- Complaint, 2026-10-18, @cursor_ai (X): “@prathamdby @cursor_ai @poteto yeah... i've got forbidden code that must be destroyed in my threads too. we really need to be able to delete them.” [source](https://twitter.com/2048290395323297792/status/2111826326118088805)
- Complaint, 2026-10-17, @cursor_ai (X): “@nima_tahami @cursor_ai their cloud environment kinda sucks though. use anything special when you’re on the go?” [source](https://twitter.com/991530580926873600/status/2111307009840889899)

### Reliability and speed: 12th of 13 (customer love 0.477, n 803)

Complaints far outnumber praise. Users describe the app crashing, service errors and updates that break things. On running without crashing it ranks 9th of 11. Response speed rates near the norm.

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [Latency, throughput and fast mode](https://feedbackbench.com/coding-agents/criteria/rel.response_speed.md) | 5th of 10 | 0.525 | 0.492–0.558 | 277 | 83 | 194 |
| [Client crashes, freezes and failed tool execution](https://feedbackbench.com/coding-agents/criteria/rel.client_failures.md) | 9th of 11 | 0.456 | 0.410–0.502 | 248 | 12 | 236 |
| [Outages, server errors and capacity or rate errors](https://feedbackbench.com/coding-agents/criteria/rel.service_errors.md) | 5th of 6 | 0.485 | 0.443–0.531 | 235 | 16 | 219 |
| [Updates break working setups](https://feedbackbench.com/coding-agents/criteria/rel.update_breakage.md) | 5th of 7 | 0.472 | 0.448–0.501 | 83 | 6 | 77 |

Most recent posts:

- Praise, 2026-10-12, r/cursor (Reddit): “composer is still fine and i use it sometimes (making sure to select it in cursor) because its extremely fast. claude models are significantly slower. but of course 5.5 is top top.” [source](https://www.reddit.com/r/cursor/comments/1x43v91/i_had_the_time_of_my_life_with_composer_six/pfgjx05/)
- Praise, 2026-10-11, @cursor_ai (X): “@cursor_ai haiku 5.5 log in to cursor, fixing small bugs and writing comments is now saved, both fast and cheap.” [source](https://twitter.com/1131908629320196097/status/2109140286874198260)
- Praise, 2026-10-03, @cursor_ai (X): “@jc[phone] @cursor_ai love that split. cursor for speed now, open source for when it can do the job.” [source](https://twitter.com/102521598/status/2106502036476883004)
- Complaint, 2026-10-18, @cursor_ai (X): “@cursor_ai projects have become basically unusable. incredibly slow for even basic tasks. is this just me?” [source](https://twitter.com/7362502/status/2111829653862432898)
- Complaint, 2026-10-17, r/cursor (Reddit): “i am windows os user, everytime cursor update will failed. so,i need to end nodejs task using task manager (control+ alt + delete).” [source](https://www.reddit.com/r/cursor/comments/1x891kf/cursor_updates/phayr3g/)
- Complaint, 2026-10-17, r/cursor (Reddit): “idk if it's just me but many times my update install failed and it actually deleted cursor for me so i had to download it again” [source](https://www.reddit.com/r/cursor/comments/1x891kf/cursor_updates/phc6lc5/)

### Account and support: 11th of 11 (customer love 0.399, n 804)

Its lowest-rated area, 11th of 11. Users describe slow or missing support and account merges that lock them out. Wrong charges come up 3.23 times as often as for other agents, though that criterion still rates near the norm.

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [Support, refunds and issue handling](https://feedbackbench.com/coding-agents/criteria/account.support.md) | 8th of 8 | 0.409 | 0.365–0.453 | 541 | 50 | 491 |
| [Wrong charges, failed payments and plan provisioning](https://feedbackbench.com/coding-agents/criteria/account.billing_errors.md) | 1st of 5 | 0.555 | 0.400–0.709 | 308 | 6 | 302 |
| [Account bans and access restrictions](https://feedbackbench.com/coding-agents/criteria/account.bans_restrictions.md) | 5th of 5 | 0.432 | 0.405–0.467 | 119 | 2 | 117 |
| [Data retention, training use and deployment isolation](https://feedbackbench.com/coding-agents/criteria/account.data_privacy.md) | 2nd of 4 | 0.479 | 0.464–0.496 | 38 | 4 | 34 |

Most recent posts:

- Praise, 2026-10-15, @cursor_ai (X): “@ainponce @spacexai @grok @cursor_ai @x @supergrok very easy, to be honest, i linked the accounts, paid the membership, and the refund from cursor for the remaining days arrived immediately.” [source](https://twitter.com/1295538526684172289/status/2110531443017539722)
- Praise, 2026-10-15, @cursor_ai (X): “@eastsavin @elonmusk @bot @xai @cursor_ai i got refunded and given a plan that matched my usage.” [source](https://twitter.com/790781280/status/2110577555787120825)
- Praise, 2026-10-15, @cursor_ai (X): “the unified billing is a gift for @xcreators prorated, i even get a refund, fair pricing, no price drama, just the way x and @grok operates, and thanks to @cursor_ai i didnt automate this, all my grok bots are busy:)” [source](https://twitter.com/190274824/status/2110638616527679923)
- Complaint, 2026-10-18, @cursor_ai (X): “@cursor_ai @spacex @spacexai can you pls remove this open invoice. i cant use grok bot for days now on the super unifed plan .....” [source](https://twitter.com/1746480008787525632/status/2111724450160779567)
- Complaint, 2026-10-18, @cursor_ai (X): “i’m trying to unify my cursor, grok, grok bot and x accounts, all using the same email, but cursor credit blocks the merge and grok says it’s already part of another account setup. could the team help with this? thanks! @cursor_ai @bot @grok [link]” [source](https://twitter.com/1610850704511610886/status/2111757180345131465)
- Complaint, 2026-10-18, @cursor_ai (X): “@cursor_ai day 3 of trying to get support. (super subscription, cant use anything).” [source](https://twitter.com/1746480008787525632/status/2111760369244869063)