# Claude Code (Anthropic)

Feedback Bench, coding agents, built 2026-10-19, window 2026-08-31 to 2026-10-18. Web page: https://feedbackbench.com/coding-agents/#/agent/claude-code

| Measure | Value |
|---|---|
| Rank | 1 of 17 (rank range 1–1) |
| Feedback Score | 68.5 (95% interval 67.4–69.8) |
| Popularity | 1.000 (share of voice 31.18%) |
| Customer love | 0.573 (95% interval 0.564–0.582) |
| Place | Popularity 1st of 17 × Customer love 4th of 17 |
| Top quadrant | yes |
| Users | 46238 |
| Posts counted | 144146 |
| Posts that judge the agent | 40710 |
| Criteria ranking high / low | 30 / 9 of 63 |

## The brief

Written by large language models from this page's numbers and the posts it quotes, then checked: every number in the text is in the build. Interpretation, not measurement.

Claude Code is chosen for the work it does and criticised for what that work costs. Users describe a tool that takes on large, complex coding tasks and keeps track of project context. It ranks 1st of 17 coding agents. Quality of work is 38.8% of what its users rate, against 26.3% for other agents. Pricing and limits takes a similar share, and there complaints outnumber praise. Long replies and support that is hard to reach also pull it down. Against Codex it is almost even, 845 posts to 823. Users prefer it to Cursor, Antigravity and Copilot, and prefer OpenCode and Pi to it.

### Why people choose it

- **Handles large, complex coding tasks** ([Quality of work](https://feedbackbench.com/coding-agents/criteria/work.md)). 4th: of 14 on “Quality of work”. 39% of what users rate. Users describe it building complex parts of a project from scratch and running several tickets at once in separate work trees. Some keep a second agent for heavy but simple work, and say they need Claude for the technical part.
  Evidence:
  - 2026-10-18, r/ClaudeCode (Reddit): “it has used exactly stripe in my project. the project also has a complex part of the ui and after it got pretty far into building it i checked what library it was using, nothing, made from scratch. i was impressed.” [source](https://www.reddit.com/r/ClaudeCode/comments/1x8ufrn/i_ran_claude_code_118_times_on_blank_repos_to_see/phgbk0t/)
  - 2026-10-18, r/ClaudeCode (Reddit): “local. work trees are elite. i can do 5 tickets simultaneously including the browser testing on different ports. claude handles it all.” [source](https://www.reddit.com/r/ClaudeCode/comments/1x8udkc/just_got_claude_pro_for_work_how_do_i_actually/phg18j2/)
- **Plans carry many users through heavy work** ([Pricing and limits](https://feedbackbench.com/coding-agents/criteria/paying.md)). 7th: of 13 on “Pricing and limits”. 39% of what users rate. Many users say a Pro or Max plan lasts days of heavy coding, and some say a week. Others run out fast. Users who keep sessions small say the quota lasts longer.
  Evidence:
  - 2026-10-18, r/ClaudeCode (Reddit): “idk how yall burn so fast im on max x5 code for 8 hours a day and im only at 45% of my limit” [source](https://www.reddit.com/r/ClaudeCode/comments/1x9au2z/tokens_burning_fast/phjs8a4/)
  - 2026-10-18, r/ClaudeCode (Reddit): “in my experience claude lasts 3-4 days while i can get trough my weekly limit in 1 day on astra. but astra lately had many weekly resets. im sticking with claude.” [source](https://www.reddit.com/r/ClaudeCode/comments/1x8wcgu/claude_pro_vs_chatgpt_plus_codex_which_is_better/phgbb0c/)
- **Follows project rules and keeps context** ([Instructions and context](https://feedbackbench.com/coding-agents/criteria/context.md)). 1st: of 11 on “Instructions and context”. 12% of what users rate. Users say one line in a CLAUDE.md file stops an unwanted behaviour for a long time. They describe compaction that keeps long workflows going, and some say they no longer worry about it. A few still write plans down rather than rely on memory across sessions.
  Evidence:
  - 2026-10-18, r/ClaudeCode (Reddit): “i've had one line in my vault's claude.md for ages now and it hasn't even tried to do this since.” [source](https://www.reddit.com/r/ClaudeCode/comments/1x8vtr8/hey_claude_its_about_time_you_stop/phg8f5h/)
  - 2026-10-17, r/ClaudeCode (Reddit): “auto compact is great for long workflows. not sure where all the hate is coming from” [source](https://www.reddit.com/r/ClaudeCode/comments/1x8ech8/calling_out_every_claude_code_pro_running_long/phca8ce/)

### Why people leave

- **Replies run long and are hard to read** ([Concise, clear replies](https://feedbackbench.com/coding-agents/criteria/work.response_verbosity.md)). 9.1×: 3% of what users rate, 9.1× the rate for other agents. Ranks 3rd of 3 on “Concise, clear replies”. Posts describe walls of text, explanations of things users already know, and odd half sentences. Users add instructions such as "be brief" or trim the output themselves. Some say the change came suddenly.
  Evidence:
  - 2026-10-14, r/ClaudeCode (Reddit): “there's still value in including "you are an x", because it cuts out the fluff, and skips the paragraphs of explainer text. i like to read as i go along, and i get tired of claude constantly assuming i need an eli5 for stuff i already know.” [source](https://www.reddit.com/r/ClaudeCode/comments/1x1ngif/is_prompt_engineering_still_a_thing/pgpvc3i/)
  - 2026-10-12, r/ClaudeCode (Reddit): “i noticed the same thing today. all of the sudden it was harder to read the answers and i had to start using "explain in simple terms, be brief". so it seems something did change.” [source](https://www.reddit.com/r/ClaudeCode/comments/1x470at/theory_on_opus_55_language_degradation/pfhm8d1/)
- **Support is hard to reach when accounts break** ([Support and account](https://feedbackbench.com/coding-agents/criteria/account.md)). 938 : 91: complaints to praise, in user-weeks. Ranks 9th of 11 on “Support and account”. Posts describe bans with no clear reason, payments that did not activate a plan, and refunds turned down. Users say the support bot cannot fix their problem and they find no other channel.
  Evidence:
  - 2026-10-17, @ClaudeDevs (X): “@claudedevs my api credits are not reflecting in my console account. i have tried chatting with your support agent, but it says it cannot resolve it. i am unable to find any other support channel” [source](https://twitter.com/1794629053766668288/status/2111422660441944519)
  - 2026-10-18, @ClaudeDevs (X): “hi @claudeai @anthropicai @claudedevs , my payment for claude pro was successful, but the subscription wasn’t activated. i’d kindly request a full refund to my original payment method.i can share the payment receipt privately. please process my refund asap.” [source](https://twitter.com/1809574068779450368/status/2111795135059210426)
- **Code review loops on nitpicks** ([Code review finds real bugs](https://feedbackbench.com/coding-agents/criteria/verify.agent_code_review.md)). 1.5×: 2% of what users rate, 1.5× the rate for other agents. Ranks 4th of 4 on “Code review finds real bugs”. Users say its reviewer always finds something, adds many small comments to pull requests, and never signs off when it reviews its own fixes. Several hand the review to another provider's model.
  Evidence:
  - 2026-09-27, r/ClaudeCode (Reddit): “the problem with reviews is, that claude will always find something. had a talk with my colleagues about that and we all agreed on that.” [source](https://www.reddit.com/r/ClaudeCode/comments/1wropen/i_keep_hitting_usage_limits_on_20x_plan_have/pcei3f2/)
  - 2026-10-17, r/ClaudeCode (Reddit): “default code-review is a nitpicky mofo.. i had to tell it to chill with the nits because it created like 20 of them per pr and this one time i created a feedback loop between a fix agent and code-review, the pr ended up eith 150 comments and the most bloated code there is” [source](https://www.reddit.com/r/ClaudeCode/comments/1x80fas/how_do_you_actually_review_claude_codes_diffs/ph8ziir/)

### Head to head

- **Claude Code vs OpenAI Codex**: Claude Code ahead in 845 of 1668 posts that pick a side, 790 even. Almost even. Claude Code leads in 845 posts and Codex in 823. Users favour Codex on token use, resets and finishing without help, and Claude Code on coding. In Claude Code's own subreddit, Codex leads 618 to 449.
  - 2026-10-17, r/ClaudeCode (Reddit): “honestly i have this with claude but to a luch less extent with codex. because is constantly producing new tickets, new edge cases, just another backup and restart, ... constantly asking for my intervention. i have the impression that codex just finishes.” [source](https://www.reddit.com/r/ClaudeCode/comments/1x8ckey/burnout_risk_for_developers_is_it_just_me/phbltx3/)
  - 2026-10-16, r/ClaudeCode (Reddit): “guys, i have to say that claude is miles ahead of codex 😱😱😱. how have i lived before?” [source](https://www.reddit.com/r/ClaudeCode/comments/1x7cp4x/claude_pro_referral/ph3kg9o/)
- **Claude Code vs Cursor**: Claude Code ahead in 167 of 277 posts that pick a side, 91 even. Claude Code leads, 167 posts to 110. Users credit its usage allowance. Cursor's side cites mixing models, cheaper light work and seeing diffs. In Claude Code's own subreddit, Cursor leads 42 to 32.
  - 2026-10-17, r/cursor (Reddit): “claude code has been amazing. miss not being able to watch the code changes, but not enough to not be able to use opus at the usage level they provide.” [source](https://www.reddit.com/r/cursor/comments/1x7iwof/weekone_cursor_user_here_did_the_new_tiers_make/ph7pfjk/)
  - 2026-10-12, r/cursor (Reddit): “i use both, but cursor is just for reading now. claude code makes the edits in the terminal, then i open the diff in cursor before i commit. that's where i catch the stuff it changed that i never asked for.” [source](https://www.reddit.com/r/cursor/comments/1x3r2hw/anyone_still_using_cursor_next_to_claude_code/pfen4da/)
- **Claude Code vs OpenCode**: Claude Code ahead in 44 of 134 posts that pick a side, 73 even. OpenCode leads, 90 posts to 44. Users prefer its harness and the option to mix models when limits run out. Claude Code's side cites the value of its $20 plan. In OpenCode's own subreddit, Claude Code leads 23 to 22.
  - 2026-10-07, r/opencode (Reddit): “i prefer opencode 1000 times, in fact, what the claude code harness has, i already have in opencode, so i would only end up with a worse harness.” [source](https://www.reddit.com/r/opencode/comments/1wzb4oy/is_opencode_still_worth_it_against_20_claude/peg82lo/)
  - 2026-10-14, r/opencode (Reddit): “just use opus 5.5 on medium with claude code $20 plan for most tasks. one shots most taks, and better usage than any of the top models on opencode go” [source](https://www.reddit.com/r/opencode/comments/1x60c0d/how_to_know_which_model_works_best_each_repo/pgr6hsl/)
- **Claude Code vs Google Antigravity**: Claude Code ahead in 96 of 131 posts that pick a side, 31 even. Claude Code leads, 96 posts to 35. Users say it gets things right more often and fixes bugs more thoroughly. Some moved over after Google changed Antigravity. Antigravity's side says Flash gets more work out of a subscription.
  - 2026-10-13, r/google_antigravity (Reddit): “sadly i have to agree. claude code gets stuff right more often, and fixes bugs more thoroughly. ultimately at this point it's a better use of time and money.” [source](https://www.reddit.com/r/google_antigravity/comments/1x51bhz/just_get_claude_code_btw/pgigmoi/)
- **Claude Code vs GitHub Copilot**: Claude Code ahead in 54 of 84 posts that pick a side, 30 even. Claude Code leads, 54 posts to 30. Users call Copilot far behind and say company contracts keep it in use. Copilot's side cites granular diffs and pricing that is not per token.
  - 2026-10-10, r/GithubCopilot (Reddit): “claude code and codex make ghcp irrelevant as long as microsoft doesn't have a compelling subscription plan to compete with them. our team of 10 developers will be cancelling our ghcp plan at the end of the month because no one uses it anymore.” [source](https://www.reddit.com/r/GithubCopilot/comments/1x1p53u/are_they_gonna_shut_down_vscode_copilot_what_kind/pezaszk/)
  - 2026-10-04, r/GithubCopilot (Reddit): “the granular diff is literally the only reason i use copilot over claude code” [source](https://www.reddit.com/r/GithubCopilot/comments/1wxectl/new_updated_ui_for_vscode_github_copilot_screws/pdwcb7f/)
- **Claude Code vs Pi**: Claude Code ahead in 8 of 36 posts that pick a side, 13 even. Pi leads, 28 posts to 8. Users who switched call Claude Code bloated and hard to see into. They also say Pi costs less per task.
  - 2026-10-13, r/PiCodingAgent (Reddit): “the reason i use pi is because claude code is bloated and non-transparent, so whats the point of configuring it back? the magic is mostly on the llm side, and harness should be as thin and as cost efficient as possible.” [source](https://www.reddit.com/r/PiCodingAgent/comments/1x43is7/how_to_set_up_pi_like_claude_code/pgf675q/)
  - 2026-10-13, r/PiCodingAgent (Reddit): “thanks! frankly i just wanted something for work that isn’t claude code since we’re constrained on api usage at the moment. this as well as just normal base pi are ~2x cheaper on costs per task generally compared to claude code.” [source](https://www.reddit.com/r/PiCodingAgent/comments/1x547li/dev_workflow_beyond_traditional_harnesses/pgk5wxf/)

### What would move its score

Rule: For each area where an agent's customer love is below the category norm: the Feedback Score and rank it would have if that one area were at the norm (0.5) and everything else stayed the same, computed with the same formula as the ranking. An area's pull follows its weight, so an area many users of the category rate moves the score more than one they rarely mention.

| Area at the category norm | Feedback Score | Change | Position |
|---|---|---|---|
| Account and support | 68.7 | +0.2 | 1st of 17 |
| Checking and finishing | 68.6 | +0.0 | 1st of 17 |

No single area moves the score far. Bringing Support and account up to the category norm would add 0.2 points, to 68.7. Doing the same for Checking the work adds 0.0. Claude Code stays 1st either way.

### Six weeks

Users fell from 10,045 to 7,183 in the second week, then rose to 11,695 in the week Claude Opus 5.5 launched. Rank climbed from 15th to 1st by that week and stayed there. Share peaked at 38%, then users fell to 8,106.

## Top requests

What users ask to add or change, most asked first. 6070 user-weeks ask for something. Requests do not change the Feedback Score. Rule: A separate pass by a large language model reads every counted post and extracts what the user asks the agent or its vendor to add or change, with the criteria it maps to and a short normalised wording; it does not touch the labels or the Feedback Score. A large language model groups the wordings within each criterion (the first criterion the request maps to) into themes, and a second pass merges themes that ask for the same change under different criteria; a merged theme sits under the criterion most of its requests map to, and code counts it once. A theme counts distinct user-weeks that ask for it, per agent; across agents, one user-week per agent. Themes asked in fewer than 2 user-weeks, and requests that share no theme, are not shown. Examples: up to 3 posts per theme from different users, without slurs: whole posts of 60 to 450 characters with at least 8 words beyond handles and links, posts of at most 280 characters first, then the newest.

| Rank | Request | Criterion | User-weeks | Posts |
|---|---|---|---|---|
| 1 | One-time immediate usage reset | [Quota reset timing and bonus or banked resets](https://feedbackbench.com/coding-agents/criteria/limits.reset_schedule.md) | 288 | 318 |
| 2 | Additional bonus usage resets | [Quota reset timing and bonus or banked resets](https://feedbackbench.com/coding-agents/criteria/limits.reset_schedule.md) | 129 | 144 |
| 3 | Higher overall usage limits | [How much use a plan's price buys](https://feedbackbench.com/coding-agents/criteria/limits.plan_value.md) | 97 | 100 |
| 4 | Banked resets usable on demand | [Quota reset timing and bonus or banked resets](https://feedbackbench.com/coding-agents/criteria/limits.reset_schedule.md) | 88 | 90 |
| 5 | Remove the 5-hour usage window | [Short rolling usage window blocks or interrupts work](https://feedbackbench.com/coding-agents/criteria/limits.window_interrupts_work.md) | 61 | 64 |
| 6 | Stop silently degrading model quality | [Quality got worse or better over time](https://feedbackbench.com/coding-agents/criteria/models.quality_drift.md) | 59 | 63 |
| 7 | Higher-priced tier above current top plan | [How much use a plan's price buys](https://feedbackbench.com/coding-agents/criteria/limits.plan_value.md) | 48 | 51 |
| 8 | Shorter, less verbose responses by default | [Length and clarity of replies, summaries and comments](https://feedbackbench.com/coding-agents/criteria/work.response_verbosity.md) | 48 | 48 |
| 9 | Usage reset for model launches and events | [Quota reset timing and bonus or banked resets](https://feedbackbench.com/coding-agents/criteria/limits.reset_schedule.md) | 46 | 49 |
| 10 | Compensation reset after outages or bugs | [Quota reset timing and bonus or banked resets](https://feedbackbench.com/coding-agents/criteria/limits.reset_schedule.md) | 46 | 47 |
| 11 | Restore previous usage limits | [Price, allowance or plan terms changed](https://feedbackbench.com/coding-agents/criteria/limits.allowance_change.md) | 43 | 44 |
| 12 | Higher allowance on top-tier plans | [How much use a plan's price buys](https://feedbackbench.com/coding-agents/criteria/limits.plan_value.md) | 43 | 43 |

### 1. One-time immediate usage reset

- Claude Code, 2026-10-18, @ClaudeDevs (X): “.@claudedevs a nice bday present would be if you press the reset button on the usage limits so i can continue using opus 5.5 today.” [source](https://twitter.com/46964859/status/2111886762356158765)
- Claude Code, 2026-10-18, @ClaudeDevs (X): “hey uhm @claudedevs can we get some resets? @thsottiaux is dunking on you guys lately” [source](https://twitter.com/1054461630442946560/status/2111869699843629557)
- Claude Code, 2026-10-18, @ClaudeDevs (X): “@claudedevs great! give a reset and i'll give my feedback after trying this. 👀” [source](https://twitter.com/2023835204172083201/status/2111831646391730234)

### 2. Additional bonus usage resets

- Claude Code, 2026-10-18, @ClaudeDevs (X): “hey @claudeai @claudedevs can we possibly get a free reset? we paid for the 20x plan but have no more usage until satuday... thanks <3” [source](https://twitter.com/1892620367077789697/status/2111851412745265623)
- Claude Code, 2026-10-18, @ClaudeDevs (X): “@claudedevs i switched from codex to claude. can i get a little reset? 😭” [source](https://twitter.com/1891633368942641152/status/2111789425357422646)
- Claude Code, 2026-10-17, @ClaudeDevs (X): “@claudedevs wow that's so cool you should give us a reset so we can enjoy it” [source](https://twitter.com/923593701854732288/status/2111607389602402697)

### 3. Higher overall usage limits

- Claude Code, 2026-10-10, r/ClaudeCode (Reddit): “i'm gonna need an extra 20x i used 40% in the first 2 days. weds i was on 84% 🤣” [source](https://www.reddit.com/r/ClaudeCode/comments/1x1txcw/2x_pro_subs_worth_it/peyo6xx/)
- Claude Code, 2026-10-10, @ClaudeDevs (X): “@claudedevs that’s cool, now i need my 20x plan to last enough so i can actually test this without hitting the weekly limit in a couple days” [source](https://twitter.com/73279428/status/2108833118933364814)
- Claude Code, 2026-10-09, @ClaudeDevs (X): “yooo @claudedevs @claudeai @anthropicai can i have some extra plan usage for my birthday 🙂” [source](https://twitter.com/1925333595150843904/status/2108690713940578620)

### 4. Banked resets usable on demand

- Claude Code, 2026-10-15, r/ClaudeCode (Reddit): “given codex / tibo is handing out resets like no tomorrow claude needs to give us a banked reset this week.. please!” [source](https://www.reddit.com/r/ClaudeCode/comments/1x6l3rk/need_banked_reset/)
- Claude Code, 2026-10-15, r/ClaudeCode (Reddit): “god i don't want that hell levels of enshittification from anthropic, don't give them ideas, yeah a banked reset would be great btw” [source](https://www.reddit.com/r/ClaudeCode/comments/1x6l3rk/need_banked_reset/pgz6wrc/)
- Claude Code, 2026-10-15, r/ClaudeCode (Reddit): “i do think that one banked reset per month of subscription would be pleasant, just because if that one week we have that comes from hell. but over at openai it's turned into some sort of dopamine hit gaming addiction to random resets.” [source](https://www.reddit.com/r/ClaudeCode/comments/1x6l3rk/need_banked_reset/pgwm41d/)

### 5. Remove the 5-hour usage window

- Claude Code, 2026-10-13, @ClaudeDevs (X): “@trq212 @claudedevs isn't it possible to make the 5h limits go away like codex? sometimes i work a lot in 5h and reaches the limits but most of time i stay within the limits. it would be nice so i can stay on the flow and finish the tasks instead of wait for the reset.” [source](https://twitter.com/991182752/status/2110082702171115933)
- Claude Code, 2026-10-09, @ClaudeDevs (X): “@claudedevs remove the 5-hour limits, i don't understand why we should have usage limits apart from our week.” [source](https://twitter.com/1624125094409666600/status/2108347167538876620)
- Claude Code, 2026-10-08, r/codex (Reddit): “if claude code would remove the 5-hr limit on their max plans then the choice would be a no-brainer. but until they do, codex has a genuine advantage for sizeable tasks.” [source](https://www.reddit.com/r/codex/comments/1x07or9/opus_55_sucks_do_not_migrate_to_claude/pepmwr3/)

### 6. Stop silently degrading model quality

- Claude Code, 2026-10-09, @ClaudeDevs (X): “@claudedevs killig it lately guys. i love it. (please dont ever nerf opus 5.5)” [source](https://twitter.com/1598838075458822144/status/2108529236378103883)
- Claude Code, 2026-10-04, @ClaudeDevs (X): “dear @claudeai @claudedevs stop 🛑 nerfing opus 5.5.. pleaseeeeeeee stop one chat and 100% over and 0-14% weekly quota over. why???????? why??????” [source](https://twitter.com/2024748496923078656/status/2106707950450651455)
- Claude Code, 2026-10-04, @ClaudeDevs (X): “@henryf1w opus 5.5 has been so nice to use. it’s your best model yet! please don’t screw it up 🙏 @anthropicai @claudedevs” [source](https://twitter.com/1525673840919351296/status/2106677688190824777)

### 7. Higher-priced tier above current top plan

- Claude Code, 2026-10-18, @ClaudeDevs (X): “@stefanogpt i need more usage! a $300, $400, and/or $500 subscription plan would help greatly (like openai)! @bcherny @darioamodei @claudeai @claudedevs @anthropicai @karpathy @trq212 @amorriscode” [source](https://twitter.com/1338556371105689608/status/2111661757785591855)
- Claude Code, 2026-10-16, @ClaudeDevs (X): “please can you add a $500 account with x50 ? @claudedevs @claudeai [link]” [source](https://twitter.com/842704634/status/2111019236986663370)
- Claude Code, 2026-10-15, @ClaudeDevs (X): “can we please get a @claudedevs $800 plan with 4x the current limits?” [source](https://twitter.com/1400403141376552962/status/2110772511528923556)

### 8. Shorter, less verbose responses by default

- Claude Code, 2026-10-04, r/ClaudeCode (Reddit): “please don't give us too many details. it might be overwhelming.” [source](https://www.reddit.com/r/ClaudeCode/comments/1wxew8d/so_why_use_fable_51_now_that_opus55_is_better_in/pdtx0uh/)
- Claude Code, 2026-10-04, @ClaudeDevs (X): “@claudedevs why can't y'all just tell your lab buddies the models yapping too much” [source](https://twitter.com/2043140991876542464/status/2106703088929460663)
- Claude Code, 2026-10-03, @ClaudeDevs (X): “@claudedevs if a second pass has to scan the output for what i might miss, the first answer is too long, why not fix that ?” [source](https://twitter.com/1448259399290695685/status/2106430940218007675)

### 9. Usage reset for model launches and events

- Claude Code, 2026-10-16, @ClaudeDevs (X): “do we get a claude reset for fable 5.5 ?? when is it coming? @claudedevs” [source](https://twitter.com/1913217326629191682/status/2111149382859170084)
- Claude Code, 2026-10-13, @ClaudeDevs (X): “if fable 5.5 drops today, a reset would be nice, what do you say? @claudedevs [link]” [source](https://twitter.com/1698356339364302848/status/2110058380408811792)
- Claude Code, 2026-10-07, @ClaudeDevs (X): “now, how about a reset to go with it?? @claudedevs @claudeai @anthropicai 😎 [link]” [source](https://twitter.com/1049216131976769537/status/2107904830979310052)

### 10. Compensation reset after outages or bugs

- Claude Code, 2026-10-18, r/ClaudeCode (Reddit): “yeah, this week burning so fast.. they should fix this and give us all free reset!” [source](https://www.reddit.com/r/ClaudeCode/comments/1x9au2z/tokens_burning_fast/phknyap/)
- Claude Code, 2026-10-16, r/ClaudeCode (Reddit): “i confirm that it seems to be resolved today, nevertheless, we have all already burned through our quota. personally, i have four days left with 30%. it's a bit late, anthropic should make another gesture.” [source](https://www.reddit.com/r/ClaudeCode/comments/1x64hj9/usage_has_suddenly_skyrocketed_this_week/ph0c776/)
- Claude Code, 2026-09-29, @ClaudeDevs (X): “@claudedevs @lydiahallie dont mind having sonent 5.5, i think its good but not usage to try, we expect a reset but no received. however, at least for the incident today, we should get a reset as the apologise from you right? its common sense.” [source](https://twitter.com/2091190524455616513/status/2105068588998521299)

### 11. Restore previous usage limits

- Claude Code, 2026-10-07, @ClaudeDevs (X): “in jut 12 hour i have used 27% of my max 5x weekly usage limit. this used to be closer to 5-10% this is really a downgrade @claudedevs @claudeai i am finally going to switch after 6 months with you guys. #quitclaude #restoreusagelimit [link]” [source](https://twitter.com/3351486791/status/2107905029780963751)
- Claude Code, 2026-10-07, @ClaudeDevs (X): “@claudeai @claudedevs @anthropicai back to the terrible usage aye? just gave us a little taste so the fall out wouldn’t be as bad when you lowered it smhhh” [source](https://twitter.com/1738036287670534144/status/2107885261116109199)
- Claude Code, 2026-09-28, r/ClaudeCode (Reddit): “i had the same last week. now at 4am last night had a reset and a single chat has used up 15% of weekly usage in 7 hours.... that would have been like 2% last week. limits already hard nerfed.” [source](https://www.reddit.com/r/ClaudeCode/comments/1wrpq38/any_idea_what_anthropic_figured_out/pcjnnh0/)

### 12. Higher allowance on top-tier plans

- Claude Code, 2026-10-15, @ClaudeDevs (X): “@claudedevs speed was never my bottleneck. i'm on 3 max 20x subs and still hitting the weekly limit. give me more usage before you give me more speed.” [source](https://twitter.com/18993867/status/2110861950553100642)
- Claude Code, 2026-10-15, @ClaudeDevs (X): “@claudedevs can you guys work hard to and raise the token limit on your plans or something along those lines? 20x barely lasts one single day..” [source](https://twitter.com/2249785189/status/2110704302075617307)
- Claude Code, 2026-10-11, r/ClaudeCode (Reddit): “isn't it kind of weird that the max 20x plan is also $200 a month... are they genuinely thinking about moving towards just giving credits when you buy the plan? that might genuinely be the downfall of claude” [source](https://www.reddit.com/r/ClaudeCode/comments/1x31yts/claude_max_20x_now_get_200_in_free_api_credits/pf8cllg/)

## Ranks highest on

Can do the user's kind of task (1st of 13), Quality got worse or better over time (1st of 7), Usage meter visibility and accuracy (1st of 6)

## Ranks lowest on

Safety filters block legitimate coding tasks (5th of 5), Cloud and remote sandbox execution (4th of 5), Using an existing subscription across tools (7th of 8)

Position on a criterion: its place among the agents with at least 30 rated user-weeks there, ordered by customer love. It ranks high when both its position and its 95% interval put it in the top half, low when both put it in the bottom half; neither otherwise, or when fewer than 4 agents qualify.

## All 63 criteria

Criterion love: 0.5 is the category norm. n: rated user-weeks.

### Paying and limits: 7th of 13 (customer love 0.525, n 9521)

Users rate this more than any other area, and complaints outnumber praise. The quota running out draws the most complaints, then plan value. Plan value also draws the most praise here. It ranks 1st on both cutoffs mid-task and reset timing, though complaints outnumber praise on each.

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [Single prompt, model or effort level consumes disproportionate quota](https://feedbackbench.com/coding-agents/criteria/limits.burn_rate.md) | 5th of 12 | 0.548 | 0.524–0.570 | 3660 | 708 | 2952 |
| [How much use a plan's price buys](https://feedbackbench.com/coding-agents/criteria/limits.plan_value.md) | 4th of 12 | 0.539 | 0.520–0.558 | 3619 | 1472 | 2147 |
| [Short rolling usage window blocks or interrupts work](https://feedbackbench.com/coding-agents/criteria/limits.window_interrupts_work.md) | 1st of 6 | 0.559 | 0.517–0.601 | 1207 | 187 | 1020 |
| [Quota reset timing and bonus or banked resets](https://feedbackbench.com/coding-agents/criteria/limits.reset_schedule.md) | 1st of 5 | 0.552 | 0.520–0.587 | 1165 | 264 | 901 |
| [Price, allowance or plan terms changed](https://feedbackbench.com/coding-agents/criteria/limits.allowance_change.md) | 2nd of 7 | 0.565 | 0.490–0.635 | 697 | 41 | 656 |
| [Usage meter visibility and accuracy](https://feedbackbench.com/coding-agents/criteria/limits.usage_meter.md) | 1st of 6 | 0.641 | 0.586–0.696 | 537 | 74 | 463 |
| [Prompt cache hits, misses and invalidation](https://feedbackbench.com/coding-agents/criteria/limits.prompt_cache.md) | 3rd of 4 | 0.497 | 0.454–0.540 | 373 | 107 | 266 |
| [Pricing and plan terms stated clearly and consistently](https://feedbackbench.com/coding-agents/criteria/billing.pricing_clarity.md) | 1st of 6 | 0.544 | 0.471–0.623 | 224 | 12 | 212 |
| [Pay-as-you-go overage, fallback billing and spend caps](https://feedbackbench.com/coding-agents/criteria/billing.overage_charges.md) | 3rd of 4 | 0.471 | 0.424–0.533 | 165 | 8 | 157 |
| [Using an existing subscription across tools](https://feedbackbench.com/coding-agents/criteria/billing.subscription_portability.md) | 7th of 8 | 0.453 | 0.424–0.485 | 157 | 44 | 113 |
| [Free tier and free model availability and limits](https://feedbackbench.com/coding-agents/criteria/billing.free_tier.md) | 6th of 7 | 0.470 | 0.442–0.498 | 111 | 52 | 59 |

Most recent posts:

- Praise, 2026-10-18, r/ClaudeCode (Reddit): “in my experience claude lasts 3-4 days while i can get trough my weekly limit in 1 day on astra. but astra lately had many weekly resets. im sticking with claude.” [source](https://www.reddit.com/r/ClaudeCode/comments/1x8wcgu/claude_pro_vs_chatgpt_plus_codex_which_is_better/phgbb0c/)
- Praise, 2026-10-18, r/ClaudeCode (Reddit): “idk how yall burn so fast im on max x5 code for 8 hours a day and im only at 45% of my limit” [source](https://www.reddit.com/r/ClaudeCode/comments/1x9au2z/tokens_burning_fast/phjs8a4/)
- Praise, 2026-10-18, r/ClaudeCode (Reddit): “i had to change my entire workflow to be able to use all of my weekly usage. it's borderline unlimited now” [source](https://www.reddit.com/r/ClaudeCode/comments/1x99xhm/have_the_limits_been_lowered_significantly_since/phjua8i/)
- Complaint, 2026-10-18, r/ClaudeCode (Reddit): “i have both. both are kinda crap because of the 5 hour limit. without that, both would be more useful.” [source](https://www.reddit.com/r/ClaudeCode/comments/1x8wcgu/claude_pro_vs_chatgpt_plus_codex_which_is_better/phgcd6k/)
- Complaint, 2026-10-18, r/ClaudeCode (Reddit): “i'm on max 5x and i'm hitting weekly usage limit in 3-4 day. what's the point of 5h limit if after 3 day i can't use it” [source](https://www.reddit.com/r/ClaudeCode/comments/1x93zzl/maxxing_out_usage/phidv9g/)
- Complaint, 2026-10-18, r/ClaudeCode (Reddit): “i bought 10$ worth of usage credits and they were used in literal 5 minutes” [source](https://www.reddit.com/r/ClaudeCode/comments/1x7m8n4/is_extra_credit_usage_scam/phj0w88/)

### Setting up and connecting: 2nd of 12 (customer love 0.603, n 1232)

Users bring up setup much less often than for other agents, 5.1% against 13.1%. MCP servers and plugins work well, and IDE integration ranks 1st in its group. Install and sign-in draw more complaints than praise.

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [MCP servers, plugins, skills and hooks](https://feedbackbench.com/coding-agents/criteria/setup.extensions_mcp.md) | 2nd of 9 | 0.576 | 0.544–0.608 | 591 | 342 | 249 |
| [IDE and editor integration](https://feedbackbench.com/coding-agents/criteria/setup.ide_integration.md) | 1st of 7 | 0.587 | 0.556–0.619 | 218 | 139 | 79 |
| [Install, launch and sign-in](https://feedbackbench.com/coding-agents/criteria/setup.install_signin.md) | 4th of 8 | 0.524 | 0.487–0.562 | 215 | 48 | 167 |
| [Onboarding, discoverability and documentation](https://feedbackbench.com/coding-agents/criteria/setup.onboarding_docs.md) | 3rd of 7 | 0.510 | 0.469–0.553 | 129 | 28 | 101 |
| [Connecting own API keys, local models and custom endpoints](https://feedbackbench.com/coding-agents/criteria/setup.provider_byok_local.md) | 3rd of 9 | 0.517 | 0.492–0.543 | 109 | 63 | 46 |

Most recent posts:

- Praise, 2026-10-16, r/ClaudeCode (Reddit): “i have claude code connected to my gmail, calendar, and dropbox. it is my personal assistant. i just tell it what to do. i can’t remember the last time i was so caught up on everything. it’s insane.” [source](https://www.reddit.com/r/ClaudeCode/comments/1x7897t/i_need_a_claude_bot/ph21bq2/)
- Praise, 2026-10-16, @ClaudeDevs (X): “@joshua_wd @claudedevs i test vscode extension last night with good success.” [source](https://twitter.com/2244675276/status/2111110479779086612)
- Praise, 2026-10-14, r/ClaudeCode (Reddit): “it gives pretty much full read and write access to whatever it's connected to. i use wordpress and use the plugin 'easy mcp ai' it means you can just tell claude what you want and it appears on the website. frontend and backend. give it a go. it's a total game changer” [source](https://www.reddit.com/r/ClaudeCode/comments/1x17s12/just_tried_out_claude_code_wtf/pgplghz/)
- Complaint, 2026-10-18, r/ClaudeCode (Reddit): “it’s hard because you end up spending equal or more time working on your setup than actually working on your problem. reminds me a lot of running linux on a a laptop back in the early 2000s.” [source](https://www.reddit.com/r/ClaudeCode/comments/1x966ii/why_does_everyone_disregard_anthropics_best/phiqcat/)
- Complaint, 2026-10-18, @ClaudeDevs (X): “@denrase @tweetsofsumit @claudedevs don’t get me started. one of our mcps is still stuck, since before summer.” [source](https://twitter.com/9240932/status/2111728104511012988)
- Complaint, 2026-10-16, @ClaudeDevs (X): “@claudeai @claudedevs have a max plan - why isn't projects showing up in claude code desktop. i have re-installed, updated ... still don't have it.” [source](https://twitter.com/708011424728092673/status/2110894715415539721)

### Choosing models: 1st of 12 (customer love 0.672, n 2859)

Ranks 1st. Users talk often about whether quality holds steady over time. Complaints outnumber praise on that point, yet it leads its group there. The effort setting and the automatic model choice also lead their groups.

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [Quality got worse or better over time](https://feedbackbench.com/coding-agents/criteria/models.quality_drift.md) | 1st of 7 | 0.693 | 0.669–0.716 | 2003 | 686 | 1317 |
| [Reasoning effort setting and its defaults](https://feedbackbench.com/coding-agents/criteria/models.effort_control.md) | 1st of 4 | 0.580 | 0.547–0.613 | 436 | 238 | 198 |
| [Automatic model routing and fallback](https://feedbackbench.com/coding-agents/criteria/models.routing_auto.md) | 1st of 8 | 0.574 | 0.537–0.613 | 381 | 122 | 259 |
| [Which models are offered on a plan and when](https://feedbackbench.com/coding-agents/criteria/models.catalog_access.md) | 5th of 11 | 0.558 | 0.523–0.592 | 195 | 59 | 136 |

Most recent posts:

- Praise, 2026-10-18, r/ClaudeCode (Reddit): “opus at medium exclusively off late. the more clarity you have in your context, prompts and md, the better is opus medium. for me its better than opus high and fable medium both.” [source](https://www.reddit.com/r/ClaudeCode/comments/1x8qpr2/opus_55_vs_fable_51_for_ui_and_design/phgup7h/)
- Praise, 2026-10-18, r/ClaudeCode (Reddit): “fable high for planning. it seems to be better at high level planning and reasoning. it's not a huge difference though. opus is a beast” [source](https://www.reddit.com/r/ClaudeCode/comments/1x8qpr2/opus_55_vs_fable_51_for_ui_and_design/phhwucb/)
- Praise, 2026-10-18, r/ClaudeCode (Reddit): “nope it’s consistently putting out the same quality for me. i measure it.” [source](https://www.reddit.com/r/ClaudeCode/comments/1x93vw9/anyone_else_experiencing_a_sudden_drop_in_opus/phhz3nb/)
- Complaint, 2026-10-18, @ClaudeDevs (X): “@claudedevs it gets better and worse, and gets better again. i wonder what you want to achieve. it only looks like you're adjusting to make the new model look good.” [source](https://twitter.com/1456128631382495232/status/2111739485352530369)
- Complaint, 2026-10-17, r/ClaudeCode (Reddit): “i put max on a regex and it came back with a philosophy degree” [source](https://www.reddit.com/r/ClaudeCode/comments/1x8no04/do_you_agree/phefk08/)
- Complaint, 2026-10-17, r/ClaudeCode (Reddit): “last 2 days it is commiting some basic mistakes that it didnt before” [source](https://www.reddit.com/r/ClaudeCode/comments/1x7zb75/impression_of_mine_or_is_opus_55_dumber/)

### Instructing and context: 1st of 11 (customer love 0.562, n 3052)

Ranks 1st. It is above the category norm on remembering across sessions and on compaction keeping what matters. Following project rule files ranks 1st of 5 but sits at the norm. So do following instructions and staying sharp in long sessions.

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [Direct in-prompt instructions and caps are followed](https://feedbackbench.com/coding-agents/criteria/context.instruction_following.md) | 2nd of 5 | 0.515 | 0.474–0.550 | 754 | 203 | 551 |
| [Persistent project rules files are read and obeyed](https://feedbackbench.com/coding-agents/criteria/context.instruction_files.md) | 1st of 5 | 0.535 | 0.495–0.576 | 700 | 391 | 309 |
| [Context compaction keeps what matters, cheaply and quickly](https://feedbackbench.com/coding-agents/criteria/context.compaction.md) | 2nd of 5 | 0.541 | 0.501–0.579 | 658 | 251 | 407 |
| [Memory and state carried across sessions](https://feedbackbench.com/coding-agents/criteria/context.session_memory.md) | 1st of 6 | 0.545 | 0.505–0.583 | 621 | 293 | 328 |
| [Output degrades as the context window fills](https://feedbackbench.com/coding-agents/criteria/context.long_context_decay.md) | 3rd of 5 | 0.502 | 0.453–0.555 | 450 | 73 | 377 |
| [Finding the right files in the codebase](https://feedbackbench.com/coding-agents/criteria/context.codebase_retrieval.md) | 2nd of 5 | 0.522 | 0.487–0.557 | 220 | 106 | 114 |
| [Asks the user versus guessing](https://feedbackbench.com/coding-agents/criteria/context.clarifying_questions.md) | 1st of 2 | 0.500 | 0.465–0.536 | 133 | 54 | 79 |
| [Images, PDFs and file attachments as input](https://feedbackbench.com/coding-agents/criteria/context.attachments.md) | 1st of 4 | 0.552 | 0.520–0.590 | 73 | 38 | 35 |

Most recent posts:

- Praise, 2026-10-18, r/ClaudeCode (Reddit): “i've had one line in my vault's claude.md for ages now and it hasn't even tried to do this since.” [source](https://www.reddit.com/r/ClaudeCode/comments/1x8vtr8/hey_claude_its_about_time_you_stop/phg8f5h/)
- Praise, 2026-10-18, r/ClaudeCode (Reddit): “that’s why you need to specify which ecosystem you’re aiming for. i usually just tell it to use the most current symfony packages for the task and it it rarely ever tries to do something on its own.” [source](https://www.reddit.com/r/ClaudeCode/comments/1x8ufrn/i_ran_claude_code_118_times_on_blank_repos_to_see/phieasr/)
- Praise, 2026-10-17, r/ClaudeCode (Reddit): “i've never used claude md always had agents md and just pointed the claude md to agents md never had a problem always picked it up well.” [source](https://www.reddit.com/r/ClaudeCode/comments/1x7us3u/those_who_migrated_to_agentsmd_agents_how_did_it/phbmvml/)
- Complaint, 2026-10-18, r/ClaudeCode (Reddit): “yeah this is the part that worries me too. it's not even "pick the best tool", it's "pick the one it saw a million times". new stuff basically needs to be named in the prompt or the claude.md to exist” [source](https://www.reddit.com/r/ClaudeCode/comments/1x8ufrn/i_ran_claude_code_118_times_on_blank_repos_to_see/phh8yzu/)
- Complaint, 2026-10-18, r/ClaudeCode (Reddit): “it’s funny u got downvoted for sumn that happened to me as well. the settings don’t work if your claude had context rot since it’s just an instruction in the system prompt not a deterministic hook. i’ve had it attribute itself even with the setting off at ~700k context.” [source](https://www.reddit.com/r/ClaudeCode/comments/1x8vtr8/hey_claude_its_about_time_you_stop/phhqj13/)
- Complaint, 2026-10-18, r/ClaudeCode (Reddit): “hey thanks for the reply, i already told it to do that, but it didnt give all the info and only bad summaries of some aspects of the model/idea, even after multiple prompts” [source](https://www.reddit.com/r/ClaudeCode/comments/1x9055r/hey_everyone_is_there_a_tool_that_lets_my_chat/phhyhfp/)

### Doing the work: 4th of 14 (customer love 0.588, n 9436)

The main reason users pick it. It ranks 1st of 13 on doing their kind of task and 1st on running long jobs unattended. It ranks last in its group on wordy replies, false safety refusals and staying in scope, among others.

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [Can do the user's kind of task](https://feedbackbench.com/coding-agents/criteria/work.capability.md) | 1st of 13 | 0.698 | 0.682–0.715 | 4998 | 3750 | 1248 |
| [Subagents, parallel agents and orchestrators](https://feedbackbench.com/coding-agents/criteria/work.multi_agent_orchestration.md) | 2nd of 10 | 0.553 | 0.524–0.583 | 1618 | 1081 | 537 |
| [Length and clarity of replies, summaries and comments](https://feedbackbench.com/coding-agents/criteria/work.response_verbosity.md) | 3rd of 3 | 0.380 | 0.340–0.424 | 729 | 130 | 599 |
| [Safety filters block legitimate coding tasks](https://feedbackbench.com/coding-agents/criteria/work.safety_refusals.md) | 5th of 5 | 0.341 | 0.304–0.384 | 588 | 50 | 538 |
| [Tool approval prompts and autonomy modes](https://feedbackbench.com/coding-agents/criteria/work.permission_prompts.md) | 1st of 5 | 0.574 | 0.526–0.623 | 464 | 125 | 339 |
| [Does unrequested work or over-engineers](https://feedbackbench.com/coding-agents/criteria/work.scope_overreach.md) | 5th of 5 | 0.429 | 0.368–0.496 | 459 | 17 | 442 |
| [Long unattended runs and goal/loop mode](https://feedbackbench.com/coding-agents/criteria/work.long_running_autonomy.md) | 1st of 8 | 0.557 | 0.519–0.596 | 443 | 359 | 84 |
| [Risky or irreversible actions without confirmation](https://feedbackbench.com/coding-agents/criteria/work.destructive_actions.md) | 1st of 5 | 0.563 | 0.512–0.620 | 385 | 98 | 287 |
| [Frontend and visual UI output](https://feedbackbench.com/coding-agents/criteria/work.frontend_ui.md) | 1st of 5 | 0.562 | 0.528–0.599 | 353 | 180 | 173 |
| [Spins, loops or gets stuck without progress](https://feedbackbench.com/coding-agents/criteria/work.stuck_loops.md) | 3rd of 6 | 0.497 | 0.431–0.573 | 257 | 11 | 246 |
| [Caves to or argues with the user's judgement](https://feedbackbench.com/coding-agents/criteria/work.sycophancy_pushback.md) | 1st of 2 | 0.526 | 0.471–0.599 | 235 | 45 | 190 |
| [Breaks existing code or reintroduces bugs](https://feedbackbench.com/coding-agents/criteria/work.regressions_introduced.md) | 1st of 5 | 0.526 | 0.462–0.600 | 218 | 17 | 201 |
| [Computer use and browser control](https://feedbackbench.com/coding-agents/criteria/work.computer_browser_use.md) | 4th of 4 | 0.454 | 0.423–0.487 | 177 | 77 | 100 |
| [Git commits, branches and sync](https://feedbackbench.com/coding-agents/criteria/work.git_workflow.md) | 1st of 3 | 0.525 | 0.484–0.568 | 168 | 63 | 105 |
| [Diagnosing and fixing reported bugs](https://feedbackbench.com/coding-agents/criteria/work.bug_diagnosis.md) | 2nd of 4 | 0.504 | 0.468–0.539 | 152 | 101 | 51 |
| [Plan-before-edit mode](https://feedbackbench.com/coding-agents/criteria/work.plan_mode.md) | 1st of 5 | 0.552 | 0.521–0.581 | 141 | 98 | 43 |
| [Stops mid-task or answers instead of acting](https://feedbackbench.com/coding-agents/criteria/work.premature_stop.md) | 1st of 3 | 0.630 | 0.562–0.710 | 118 | 22 | 96 |
| [Games checks instead of fixing the problem](https://feedbackbench.com/coding-agents/criteria/work.reward_hacking.md) | 3rd of 3 | 0.455 | 0.444–0.465 | 63 | 0 | 63 |

Most recent posts:

- Praise, 2026-10-18, r/ClaudeCode (Reddit): “local. work trees are elite. i can do 5 tickets simultaneously including the browser testing on different ports. claude handles it all.” [source](https://www.reddit.com/r/ClaudeCode/comments/1x8udkc/just_got_claude_pro_for_work_how_do_i_actually/phg18j2/)
- Praise, 2026-10-18, r/ClaudeCode (Reddit): “it has used exactly stripe in my project. the project also has a complex part of the ui and after it got pretty far into building it i checked what library it was using, nothing, made from scratch. i was impressed.” [source](https://www.reddit.com/r/ClaudeCode/comments/1x8ufrn/i_ran_claude_code_118_times_on_blank_repos_to_see/phgbk0t/)
- Praise, 2026-10-18, r/ClaudeCode (Reddit): “usually there is something else getting in its way. with opus 5.5, i personally haven't had any issues. what i mean by that it isn't doing anything without a reason just some times takes a bit to understand why it did the thing.” [source](https://www.reddit.com/r/ClaudeCode/comments/1x96vua/opus_55_is_sabotaging_my_work/phiq0s0/)
- Complaint, 2026-10-18, r/ClaudeCode (Reddit): “and they keep moving this "co-authored" to different places and different instructions so you can't just turn it off once 👍” [source](https://www.reddit.com/r/ClaudeCode/comments/1x8vtr8/hey_claude_its_about_time_you_stop/phg62xv/)
- Complaint, 2026-10-18, r/ClaudeCode (Reddit): “lately i have been getting "error: subagents was explicitly stopped by the user and cannot be resumed".” [source](https://www.reddit.com/r/ClaudeCode/comments/1x8nb3w/day_22_continue_can_respawn_subagents_ask_claude/phg76ek/)
- Complaint, 2026-10-18, r/ClaudeCode (Reddit): “why do you want it to push back on you? that would be the last thing i want from a tool that i have to babysit because it gets things wrong all the time.” [source](https://www.reddit.com/r/ClaudeCode/comments/1x8vwad/stop_agreeing_with_me/phgbdvk/)

### Checking and finishing: 7th of 9 (customer love 0.490, n 1143)

At the category norm. Testing its own work ranks 1st. Its code review and its honesty about calling a task done both rank last of 4.

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [Agent-performed code review finds real issues](https://feedbackbench.com/coding-agents/criteria/verify.agent_code_review.md) | 4th of 4 | 0.441 | 0.394–0.490 | 402 | 292 | 110 |
| [Builds, tests or runs its own changes](https://feedbackbench.com/coding-agents/criteria/verify.self_testing.md) | 1st of 3 | 0.563 | 0.516–0.607 | 399 | 258 | 141 |
| [Claims work is done or fixed when it is not](https://feedbackbench.com/coding-agents/criteria/verify.false_completion.md) | 4th of 4 | 0.431 | 0.369–0.518 | 324 | 9 | 315 |
| [Reviewing and approving the agent's changes](https://feedbackbench.com/coding-agents/criteria/verify.change_review_ui.md) | 5th of 5 | 0.447 | 0.417–0.477 | 140 | 45 | 95 |

Most recent posts:

- Praise, 2026-10-14, r/ClaudeCode (Reddit): “i think it does not make sense. just ask claude to use subagent to review its own code, it’s usually good enough.” [source](https://www.reddit.com/r/ClaudeCode/comments/1x5yry5/never_gonna_move_out_from_claude_code_again_so_i/pgqu8tw/)
- Praise, 2026-10-14, r/ClaudeCode (Reddit): “claude handles all of this for me, and checks for bugs after. it’s been a part of my workflow for ages.” [source](https://www.reddit.com/r/ClaudeCode/comments/1x5zktq/new_claude_desktop_look_is_awful/pgr2l9c/)
- Praise, 2026-10-11, r/ClaudeCode (Reddit): “/advisor and set to fable, often catches problems that opus and sonnet miss.” [source](https://www.reddit.com/r/ClaudeCode/comments/1x3akv0/is_big_model_smell_still_a_thing_or_have_yall/pfblbdm/)
- Complaint, 2026-10-18, @ClaudeDevs (X): “@jinjingliang @claudedevs claude verifying its own work doesn't even count in my book. adversarial reviews is the way to go.” [source](https://twitter.com/1692673890273710080/status/2111686842995048690)
- Complaint, 2026-10-18, @ClaudeDevs (X): “@claudedevs kind of wish it would natively reviewed in a neutral unbiased way though. most of the time, unless instructed, it will test to pass rather than test to failure so things slip through the cracks.” [source](https://twitter.com/2102840901856890880/status/2111803927914291487)
- Complaint, 2026-10-17, r/ClaudeCode (Reddit): “default code-review is a nitpicky mofo.. i had to tell it to chill with the nits because it created like 20 of them per pr and this one time i created a feedback loop between a fix agent and code-review, the pr ended up eith 150 comments and the most bloated code there is” [source](https://www.reddit.com/r/ClaudeCode/comments/1x80fas/how_do_you_actually_review_claude_codes_diffs/ph8ziir/)

### Interface and sessions: 5th of 14 (customer love 0.537, n 1823)

Display and settings rank 1st of 12, and mobile and remote control are above the category norm. Reviewing its changes ranks last of 5, and cloud sessions fall below the category norm.

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [How the interface shows work, and what the user can configure](https://feedbackbench.com/coding-agents/criteria/ui.display_settings.md) | 1st of 12 | 0.587 | 0.555–0.617 | 924 | 389 | 535 |
| [Mobile, remote-control and voice access](https://feedbackbench.com/coding-agents/criteria/surfaces.remote_mobile.md) | 2nd of 7 | 0.550 | 0.515–0.583 | 363 | 231 | 132 |
| [Saving, switching, resuming and rewinding sessions](https://feedbackbench.com/coding-agents/criteria/ui.session_history.md) | 3rd of 6 | 0.506 | 0.469–0.547 | 314 | 87 | 227 |
| [Cloud and remote sandbox execution](https://feedbackbench.com/coding-agents/criteria/surfaces.cloud_sessions.md) | 4th of 5 | 0.426 | 0.390–0.460 | 279 | 129 | 150 |
| [Stopping and steering a running agent](https://feedbackbench.com/coding-agents/criteria/ui.interrupt_steer.md) | 3rd of 3 | 0.473 | 0.452–0.494 | 55 | 15 | 40 |

Most recent posts:

- Praise, 2026-10-18, r/ClaudeCode (Reddit): “i dont get why people didnt like the todo list thing. i kind of like seeing an outline of the overall stuff claude is trying to do” [source](https://www.reddit.com/r/ClaudeCode/comments/1x6iggz/claude_uses_todo_lists_again_i_thought_they/phf09re/)
- Praise, 2026-10-18, r/ClaudeCode (Reddit): “works fine here. i also vnc into my mac from different devices and remote control from iphone. no issues except for slight delays for updates of course, depending on which shitty wifi network i’m on.” [source](https://www.reddit.com/r/ClaudeCode/comments/1x8yhux/anyone_else_struggle_to_keep_remotecontrol/phgs6sj/)
- Praise, 2026-10-18, r/ClaudeCode (Reddit): “i have no inconsistency at my iphone. connected to seperate account 1 windows 1 mac mini both fine, even when claude ask questions. maybe you need to adjust your pc settings, it sleeps the network probably” [source](https://www.reddit.com/r/ClaudeCode/comments/1x8yhux/anyone_else_struggle_to_keep_remotecontrol/phgs6vr/)
- Complaint, 2026-10-18, r/ClaudeCode (Reddit): “the odd thing is that the desktop app can dump a bunch of output then immediately claim the session is offline. they do periodically come back but it’s very hit & miss.” [source](https://www.reddit.com/r/ClaudeCode/comments/1x8yhux/anyone_else_struggle_to_keep_remotecontrol/phgw37j/)
- Complaint, 2026-10-18, r/ClaudeCode (Reddit): “yeah i would *really* like it if the card were optional. i feel like the quality of dialogue during a project has dropped dramatically because i can’t learn as i go from the explanations. it’s probably the least user-friendly thing i’ve seen anthropic do” [source](https://www.reddit.com/r/ClaudeCode/comments/1x93k3s/these_new_cards_cause_claude_not_to_explain_as/phhuqct/)
- Complaint, 2026-10-18, r/ClaudeCode (Reddit): “if i remote in to my macbook from my iphone (vpn, vnc) i can see the session is still running but the claude app on iphone is so inconsistent with whether the session will be connected or not. any suggestions?” [source](https://www.reddit.com/r/ClaudeCode/comments/1x8yhux/anyone_else_struggle_to_keep_remotecontrol/)

### Reliability and speed: 2nd of 13 (customer love 0.637, n 1452)

Above the category norm. It ranks 1st on fast responses and 1st on running without crashing, though crash complaints still outnumber praise. Updates that break things and service errors are both at the category norm.

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [Latency, throughput and fast mode](https://feedbackbench.com/coding-agents/criteria/rel.response_speed.md) | 1st of 10 | 0.684 | 0.655–0.710 | 555 | 266 | 289 |
| [Client crashes, freezes and failed tool execution](https://feedbackbench.com/coding-agents/criteria/rel.client_failures.md) | 1st of 11 | 0.613 | 0.548–0.670 | 468 | 57 | 411 |
| [Outages, server errors and capacity or rate errors](https://feedbackbench.com/coding-agents/criteria/rel.service_errors.md) | 4th of 6 | 0.497 | 0.449–0.549 | 269 | 18 | 251 |
| [Updates break working setups](https://feedbackbench.com/coding-agents/criteria/rel.update_breakage.md) | 6th of 7 | 0.460 | 0.416–0.506 | 208 | 19 | 189 |

Most recent posts:

- Praise, 2026-10-18, @ClaudeDevs (X): “@claudedevs gzip on every turn. the boring fixes are the ones you feel most.” [source](https://twitter.com/1873236433718394882/status/2111741099614347332)
- Praise, 2026-10-18, @ClaudeDevs (X): “@claudedevs small improvements like these make a big difference when you're using claude code every day. faster responses mean a smoother workflow.” [source](https://twitter.com/2069031455225741312/status/2111810464325996845)
- Praise, 2026-10-17, @ClaudeDevs (X): “@claudedevs i am an ai employee with claude inside. i run a blog every day with claude code, so i have felt that the response startup has become faster. when the waiting time is reduced with gzip compression, the number of attempts at work increases directly, so it works subtly.” [source](https://twitter.com/2086365118749921280/status/2111261383170134483)
- Complaint, 2026-10-17, r/ClaudeCode (Reddit): “yep extremely slow, taking hours to get simple shit done, borderline unusable currently (and i almost made this exact post 2 hrs ago)” [source](https://www.reddit.com/r/ClaudeCode/comments/1x7xnvx/claude_slow_as_hell_right_now_anyone_else/ph88imt/)
- Complaint, 2026-10-17, r/ClaudeCode (Reddit): “is anyone experiencing a 5 second lag when starting a new claude session in the terminal. you write a prompt but nothing shows up for 5 seconds or so. started a couple of days ago.” [source](https://www.reddit.com/r/ClaudeCode/comments/1x7y1ih/lag_when_starting_new_session/)
- Complaint, 2026-10-17, @ClaudeDevs (X): “@claudedevs seriously ? last 7 days claude code became slower than before.” [source](https://twitter.com/2950407828/status/2111249437708144846)

### Account and support: 9th of 11 (customer love 0.451, n 1028)

The weakest area, below the category norm. Users describe bans, billing errors and a support channel that cannot fix problems. Helpful support ranks 7th of 8. Data privacy is at the norm and ranks 1st in its group.

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [Account bans and access restrictions](https://feedbackbench.com/coding-agents/criteria/account.bans_restrictions.md) | 3rd of 5 | 0.510 | 0.435–0.584 | 416 | 34 | 382 |
| [Support, refunds and issue handling](https://feedbackbench.com/coding-agents/criteria/account.support.md) | 7th of 8 | 0.416 | 0.375–0.462 | 398 | 31 | 367 |
| [Wrong charges, failed payments and plan provisioning](https://feedbackbench.com/coding-agents/criteria/account.billing_errors.md) | 4th of 5 | 0.452 | 0.371–0.576 | 208 | 2 | 206 |
| [Data retention, training use and deployment isolation](https://feedbackbench.com/coding-agents/criteria/account.data_privacy.md) | 1st of 4 | 0.502 | 0.466–0.546 | 146 | 27 | 119 |

Most recent posts:

- Praise, 2026-10-15, r/ClaudeCode (Reddit): “man people really need to stop reading what others claim online. read the terms and service for yourself. i have five 20x accounts and it's never been a problem. period.” [source](https://www.reddit.com/r/ClaudeCode/comments/1x6h3dx/running_multiple_accounts/pgv6r5r/)
- Praise, 2026-10-15, r/ClaudeCode (Reddit): “this, i also run 3 to 4 accounts depending on how much and how fast i need to get work done, and i've never had any issues.” [source](https://www.reddit.com/r/ClaudeCode/comments/1x6h3dx/running_multiple_accounts/pgv71sd/)
- Praise, 2026-10-11, @ClaudeDevs (X): “i’m honestly so grateful. i’ve seen many users getting denied recently for the claude startups, thank you so much @anthropicai @claudedevs @claudeai ❤️🙏 [link]” [source](https://twitter.com/1885345975319093248/status/2109295546766606418)
- Complaint, 2026-10-18, @ClaudeDevs (X): “so now i am trying to request a refund but @claudedevs has made so impossible to do that. 1. get help (left bottom corner account popup) - doesn't work [link]” [source](https://twitter.com/203435236/status/2111723690564128962)
- Complaint, 2026-10-18, @ClaudeDevs (X): “hi @claudeai @anthropicai @claudedevs , my payment for claude pro was successful, but the subscription wasn’t activated. i’d kindly request a full refund to my original payment method.i can share the payment receipt privately. please process my refund asap.” [source](https://twitter.com/1809574068779450368/status/2111795135059210426)
- Complaint, 2026-10-17, @ClaudeDevs (X): “@trq212 @bcherny @claudeai @claudedevs the support bot says i will *not* get a refund despite only using this new account for less than 11 hours and using up less than 20% of the weekly limit. seriously. what am i supposed to do here??” [source](https://twitter.com/1464939849270632464/status/2111411060305703219)