# Poke (The Interaction Company)

Feedback Bench, personal agents, built 2026-10-19, window 2026-08-31 to 2026-10-18. Web page: https://feedbackbench.com/#/agent/poke

| Measure | Value |
|---|---|
| Rank | 9 of 9 (rank range 9–9) |
| Feedback Score | 36.4 (95% interval 35.7–37.1) |
| Popularity | 0.000 (share of voice 0.24%) |
| Customer love | 0.490 (95% interval 0.483–0.497) |
| Place | Popularity 9th of 9 × Customer love 5th of 9 |
| Top quadrant | no |
| Users | 361 |
| Posts counted | 509 |
| Posts that judge the agent | 190 |
| Criteria ranking high / low | 0 / 0 of 53 |

## The brief

Written by large language models from this page's numbers and the posts it quotes, then checked: every number in the text is in the build. Interpretation, not measurement.

Poke is an agent people like to talk to but struggle to rely on. Users rate chatting with it more often than they do for other agents. They also complain that it fails at tasks and that the product has stopped improving. Updates and support make up 20% of what its users rate, 2.4 times the rate for other agents, and almost all of those posts are complaints. On getting tasks done it ranks 5th of 9, below the category norm. Users who compare it with newer agents say those agents have moved ahead. Overall it ranks 9th of 9 personal agents.

### Why people choose it

- **One user still calls it the best agent** ([Updates and support](https://feedbackbench.com/criteria/vendor.md)). 2.4×: 20% of what users rate, 2.4× the rate for other agents. Ranks 4th of 8 on “Updates and support”. One user who has set up several personal agents still ranks Poke first and says it has recently got better. This view is rare. Nearly every post about updates and support is a complaint.
  Evidence:
  - 2026-10-15, @interaction (X): “@jjenglert @muse of all the personal agents i have set up, my favourite and the best is still @interaction - it’s recently even got better imo.” [source](https://twitter.com/43325279/status/2110789650482626620)

### Why people leave

- **Users say it stopped improving and support went quiet** ([Updates and support](https://feedbackbench.com/criteria/vendor.md)). 2.4×: 20% of what users rate, 2.4× the rate for other agents. Ranks 4th of 8 on “Updates and support”. Posts describe answers getting worse day after day, no new features and no word from the team. Several users date the decline to around the acquisition or the move to iMessage integration. Others say support is slow to answer or does not resolve their issue.
  Evidence:
  - 2026-10-18, @interaction (X): “kills me to say but @interaction’s poke is beyond unusable now. have been holding out but it just continues to deteriorate.” [source](https://twitter.com/752221173769904128/status/2111809536076259534)
  - 2026-09-23, @interaction (X): “@frmdomi @interaction nothing really no updates no communication anymore every other newer agent is ages ahead” [source](https://twitter.com/1801296531783299072/status/2102851061048295863)
- **Users say it talks well but fails at tasks** ([Getting tasks done](https://feedbackbench.com/criteria/act.md)). 5th: of 9 on “Getting tasks done”. 19% of what users rate. Users describe Poke saying it sent emails it never sent, making things up, and giving up on tasks without a reply. Some say it is fine to talk to but cannot be trusted with a job. Some moved to other agents for trip planning, calls and bookings.
  Evidence:
  - 2026-09-24, @interaction (X): “has anyone’s @interaction poke been worse this week? gave up on a task with no response, said it sent email it never did. usually it’s on it. might have to try out instinct again is it better?” [source](https://twitter.com/1611538959263498242/status/2102916593919643948)
  - 2026-10-12, @interaction (X): “@sezeriltekin @interaction incredibly bad, it can only be talked about, never give them a job to do.” [source](https://twitter.com/200210563/status/2109753527123722468)

### What would move its score

Rule: For each area where an agent's customer love is below the category norm: the Feedback Score and rank it would have if that one area were at the norm (0.5) and everything else stayed the same, computed with the same formula as the ranking. An area's pull follows its weight, so an area many users of the category rate moves the score more than one they rarely mention.

| Area at the category norm | Feedback Score | Change | Position |
|---|---|---|---|
| Getting tasks done | 37.1 | +0.7 | 9th of 9 |
| Running on its own | 36.5 | +0.2 | 9th of 9 |
| Dealing with the vendor | 36.5 | +0.1 | 9th of 9 |
| Staying in control | 36.4 | +0.0 | 9th of 9 |
| Connecting accounts, sites and devices | 36.4 | +0.0 | 9th of 9 |

No single area would move Poke far. Bringing getting tasks done up to the category norm would add the most: 0.7 points, to 37.0. Poke would still rank 9th. Working on its own would add 0.2 points, and updates and support would add 0.1. Control and connecting apps would add nothing.

### Six weeks

Weekly users peaked at 109 in the week of 7 September, then held between 44 and 56. Share of voice stayed near 0%. Poke's rank slid from 6th to 9th. Over the same weeks Muse grew from 309 users to a peak of 13,008.

## Top requests

What users ask to add or change, most asked first. 31 user-weeks ask for something. Requests do not change the Feedback Score. Rule: A separate pass by a large language model reads every counted post and extracts what the user asks the agent or its vendor to add or change, with the criteria it maps to and a short normalised wording; it does not touch the labels or the Feedback Score. A large language model groups the wordings within each criterion (the first criterion the request maps to) into themes, and a second pass merges themes that ask for the same change under different criteria; a merged theme sits under the criterion most of its requests map to, and code counts it once. A theme counts distinct user-weeks that ask for it, per agent; across agents, one user-week per agent. Themes asked in fewer than 2 user-weeks, and requests that share no theme, are not shown. Examples: up to 3 posts per theme from different users, without slurs: whole posts of 60 to 450 characters with at least 8 words beyond handles and links, posts of at most 280 characters first, then the newest.

| Rank | Request | Criterion | User-weeks | Posts |
|---|---|---|---|---|
| 1 | Marketplace for bots, skills and plugins | [Which services have a connector or integration](https://feedbackbench.com/criteria/connect.coverage.md) | 4 | 4 |
| 2 | Higher overall usage allowance per plan | [Usage allowance size, exhaustion and reset wait](https://feedbackbench.com/criteria/billing.usage_cap.md) | 3 | 3 |
| 3 | Better support that resolves issues | [Support responses and account bans or lockouts](https://feedbackbench.com/criteria/vendor.support.md) | 2 | 2 |

### 1. Marketplace for bots, skills and plugins

- Poke, 2026-09-19, @interaction (X): “@willebrew @interaction since nql-canvas-mcp is read-only today, it fits the hol ai plugins catalog better than a guard integration. would you be open to adding it? this should be a small readme catalog pr.” [source](https://twitter.com/1483386227327913984/status/2101287083864162535)

### 2. Higher overall usage allowance per plan

- Poke, 2026-10-12, @interaction (X): “@semihdev @bot @interaction the bot goes smoothly when it needs to use a little tool. the limits should be doubled.” [source](https://twitter.com/1243644225746542592/status/2109601747832549398)
- Poke, 2026-10-12, @interaction (X): “there are 2 tools from which i have been getting the most efficiency lately 1. @bot 2. @interaction i wish my limits on @bot were higher. i use it incredibly efficiently. [link]” [source](https://twitter.com/2172697377/status/2109563052882587656)
- Poke, 2026-10-10, @interaction (X): “@poteto @geoffreyhuntley @bot @interaction have y’all fixed the usage yet? ran out within 24 hours” [source](https://twitter.com/2036591928855433216/status/2108975508742705558)

### 3. Better support that resolves issues

- Poke, 2026-10-02, @interaction (X): “@zupbryy @peduarte @interaction sent them an email ages ago; they don’t reply. very unprofessional bad service. they’re charging me monthly for a poke sub i can’t use or cancel due to a changed phone number.” [source](https://twitter.com/1114896664643407872/status/2105978144058454506)
- Poke, 2026-09-13, @interaction (X): “would love to get this finally resolved by someone at @interaction [link] [link]” [source](https://twitter.com/16124492/status/2099145346668548138)

## Ranks highest on

No criterion where it sits clearly in the top half.

## Ranks lowest on

No criterion where it sits clearly in the bottom half.

Position on a criterion: its place among the agents with at least 30 rated user-weeks there, ordered by customer love. It ranks high when both its position and its 95% interval put it in the top half, low when both put it in the bottom half; neither otherwise, or when fewer than 4 agents qualify.

## All 53 criteria

Criterion love: 0.5 is the category norm. n: rated user-weeks.

### Paying for the agent: Too few posts (customer love 0.500, n 15)

Price and value comes up a little less often than for other agents, 9.6% against 12.2%. Customer love sits at the category norm. One user says Poke has promised a refund for accidental Pro charges for months.

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [Subscription price versus value received](https://feedbackbench.com/criteria/billing.price_level.md) | Too few posts | 0.502 | 0.495–0.509 | 6 | 4 | 2 |
| [Buying, upgrading, cancelling and refunding go wrong](https://feedbackbench.com/criteria/billing.purchase_flow.md) | Too few posts | 0.496 | 0.492–0.499 | 5 | 0 | 5 |
| [Free tier, trial or required plan to start](https://feedbackbench.com/criteria/billing.entry_plan.md) | Too few posts | 0.503 | 0.500–0.507 | 2 | 2 | 0 |
| [Usage allowance size, exhaustion and reset wait](https://feedbackbench.com/criteria/billing.usage_cap.md) | Too few posts | 0.497 | 0.492–0.500 | 2 | 0 | 2 |
| [Agent spends usage on overhead and costly choices](https://feedbackbench.com/criteria/billing.token_efficiency.md) | Too few posts | 0.498 | 0.495–0.500 | 1 | 0 | 1 |
| [Plan contents, bundles and usage meters unclear](https://feedbackbench.com/criteria/billing.plan_clarity.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |

Most recent posts:

- Praise, 2026-09-26, @interaction (X): “i was unexpectedly reposted by the original poke @interaction. poke is an interesting personal agent, so i will enjoy using it. it's free, and i can recommend it as a tool for those who want to try a personal agent first.” [source](https://twitter.com/107463790/status/2103886296217530607)
- Praise, 2026-09-30, @interaction (X): “i keep using @interaction ‘s poke when i feel like talking to a bot which can encourage me to learn something, keep me on the right track it’s that good even in its free tier! thanks founders of poke :)” [source](https://twitter.com/941844094145327104/status/2105186956183482671)
- Praise, 2026-09-07, @interaction (X): “@harrystebbings @noahrshinn i have the same thing on poke / @interaction, basically free and less privacy issues… really don’t get why mainstream vc x is obsessed with instinct when poke has been around for over a year” [source](https://twitter.com/1585221113465954304/status/2096939012057649609)
- Complaint, 2026-10-10, @interaction (X): “@poteto @geoffreyhuntley @bot @interaction have y’all fixed the usage yet? ran out within 24 hours” [source](https://twitter.com/2036591928855433216/status/2108975508742705558)
- Complaint, 2026-09-05, @interaction (X): “@interaction i am charged every month even i canceled my sub and your team said i am unsubbed” [source](https://twitter.com/1751253442926923776/status/2096372701556535304)
- Complaint, 2026-08-31, @interaction (X): “@interaction revoked my early adopter bargain price (5$) i requested a data export and complete removal of my account. goodbye. now really wish i didn't care that much back in the day and bargained till 0.01$” [source](https://twitter.com/1830570774781931520/status/2094519533989925147)

### Getting access and set up: Too few posts (customer love 0.504, n 6)

Users rarely talk about setting Poke up, 3.8% of what they rate against 10.1% for other agents. The few posts about it are split evenly between praise and complaint.

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [Effort needed to set up and train the agent](https://feedbackbench.com/criteria/access.setup.md) | Too few posts | 0.501 | 0.497–0.505 | 3 | 2 | 1 |
| [Apps offered for phone, tablet and desktop](https://feedbackbench.com/criteria/access.platform.md) | Too few posts | 0.503 | 0.498–0.510 | 2 | 1 | 1 |
| [Account creation, sign-in and identity checks fail](https://feedbackbench.com/criteria/access.sign_in.md) | Too few posts | 0.499 | 0.498–0.500 | 1 | 0 | 1 |
| [Country availability, waitlists and staged rollout](https://feedbackbench.com/criteria/access.availability.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |

Most recent posts:

- Praise, 2026-09-18, @interaction (X): “@akshmnd @interaction poke was the og at ai first onboarding. i still use it (i negotiated hard and got it for free) 😂” [source](https://twitter.com/214674363/status/2100742160891134037)
- Praise, 2026-09-03, @interaction (X): “@harshitkhemani @interaction vedanta did thing is this seems to be pretty attuned to india whatsapp integration seems really solid and onboarding took like 120 seconds” [source](https://twitter.com/1733869203319611392/status/2095397593220329750)
- Complaint, 2026-09-22, @interaction (X): “@brettster @interaction @asideai i did the same wiring dance with poke. these days i just use [link], it runs the web tasks and the calls with my logins and i never touch it.” [source](https://twitter.com/1833345605831176193/status/2102235435737272350)
- Complaint, 2026-09-13, @interaction (X): “@fainzaig @interaction i tried to use this once but my number never got the signup code” [source](https://twitter.com/1888767580401545216/status/2099195412351430792)

### Connecting accounts, sites and devices: Too few posts (customer love 0.500, n 5)

Connecting apps comes up about a third as often as for other agents. Customer love sits at the norm. One user reports that Poke keeps stopping on lookup errors when it tries to make an Outlook draft.

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [Which services have a connector or integration](https://feedbackbench.com/criteria/connect.coverage.md) | Too few posts | 0.501 | 0.497–0.506 | 3 | 2 | 1 |
| [Access to the user's own phone or computer](https://feedbackbench.com/criteria/connect.local_device.md) | Too few posts | 0.498 | 0.492–0.500 | 1 | 0 | 1 |
| [Moving files between agent, apps and user](https://feedbackbench.com/criteria/connect.file_transfer.md) | Too few posts | 0.499 | 0.497–0.500 | 1 | 0 | 1 |
| [Linking accounts and staying logged in](https://feedbackbench.com/criteria/connect.account_link.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |
| [Websites block the agent with captchas or IP bans](https://feedbackbench.com/criteria/connect.site_blocking.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |

Most recent posts:

- Praise, 2026-09-25, @interaction (X): “last september, i was negotiating with @interaction for early access. now, i use poke every single day. i still remember being genuinely shocked by how much it knew about me just from reading my emails, and how human the texts felt. now? it’s just the new normal 🤯 [link]” [source](https://twitter.com/759710221392449536/status/2103496944706564221)
- Complaint, 2026-09-21, @interaction (X): “@mihirrr_08 @interaction this was all fun in games having poke via business imessage until you try to share a file and send it to poke via quick share and you realize you can’t because it’s a “business”” [source](https://twitter.com/1972456540369215488/status/2102047663185145904)
- Complaint, 2026-09-01, @interaction (X): “annoying that @interaction still can’t access my icloud email tbh” [source](https://twitter.com/1591847785963421696/status/2094748239480172751)

### Talking to the agent: Too few posts (customer love 0.512, n 29)

Users rate chatting 1.36 times as often as they do for other agents, and praise outnumbers complaints. Customer love sits at the norm. One user says they grew attached to it like a friend, even while planning to leave.

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [Avatar, personality and tone of replies](https://feedbackbench.com/criteria/ask.persona.md) | Too few posts | 0.496 | 0.477–0.512 | 14 | 10 | 4 |
| [Reaching the agent through messaging apps](https://feedbackbench.com/criteria/ask.channel.md) | Too few posts | 0.504 | 0.495–0.512 | 10 | 8 | 2 |
| [Response and task completion speed](https://feedbackbench.com/criteria/ask.speed.md) | Too few posts | 0.502 | 0.495–0.509 | 4 | 3 | 1 |
| [Threads, chats and parallel tasks organisation](https://feedbackbench.com/criteria/ask.conversation.md) | Too few posts | 0.499 | 0.495–0.502 | 3 | 1 | 2 |
| [App screens, layout, rendering, localisation and stability](https://feedbackbench.com/criteria/ask.app_client.md) | Too few posts | 0.497 | 0.492–0.500 | 3 | 0 | 3 |
| [Speaking with the agent by voice or call](https://feedbackbench.com/criteria/ask.voice.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |

Most recent posts:

- Praise, 2026-10-13, @interaction (X): “@sezeriltekin @interaction i think the secret of a natural style lies in short and warm sentences. poke's tone seems to do just that, it writes as if it is speaking. if this trend becomes widespread, talking to artificial intelligence will feel much more comfortable.” [source](https://twitter.com/2027116221074677761/status/2109817341915602990)
- Praise, 2026-10-12, @interaction (X): “no artificial intelligence agent feels as real as this. what kind of style is this? i can't get used to the naturalness of poke @interaction [link]” [source](https://twitter.com/253014472/status/2109718928582906027)
- Praise, 2026-09-18, @interaction (X): “@mattcrv @noahrshinn @interaction both have their upsides. but @interaction is a way more polished product. especially with the apple messages integration.” [source](https://twitter.com/1134699711397584897/status/2101087457320259864)
- Complaint, 2026-09-21, @interaction (X): “@mihirrr_08 @interaction poke's ui absolutetly sucks tho, its so bland, colorless, and just feels like a corporate agent. definetly using instinct & muse after trying poke.” [source](https://twitter.com/2062804950204473344/status/2102107123572441456)
- Complaint, 2026-09-04, @interaction (X): “@interaction @marvinvonhagen every since acquired by cognition the responses have been awful, what is this huge block of text, not even formatted correctly, for a simple answer, what happened? [link]” [source](https://twitter.com/3015164584/status/2096018378167037988)

### Getting tasks done: 5th of 9 (customer love 0.465, n 30)

This is Poke's lowest area for customer love, at 0.465, below the category norm. Users describe made-up answers, emails reported as sent that never went out, and tasks dropped without a reply.

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [Web research, monitoring and summarising information](https://feedbackbench.com/criteria/act.research.md) | Too few posts | 0.497 | 0.477–0.508 | 6 | 5 | 1 |
| [Wrong facts, hallucinations and careless mistakes](https://feedbackbench.com/criteria/act.accuracy.md) | Too few posts | 0.494 | 0.489–0.498 | 6 | 0 | 6 |
| [Email triage, cleanup and drafting replies](https://feedbackbench.com/criteria/act.email.md) | Too few posts | 0.486 | 0.461–0.503 | 4 | 2 | 2 |
| [Creating writing, images, video and social posts](https://feedbackbench.com/criteria/act.content.md) | Too few posts | 0.488 | 0.467–0.503 | 4 | 2 | 2 |
| [Stops short, or hands the task back](https://feedbackbench.com/criteria/act.stops_short.md) | Too few posts | 0.492 | 0.484–0.498 | 4 | 0 | 4 |
| [Writing code and building apps or websites](https://feedbackbench.com/criteria/act.build.md) | Too few posts | 0.493 | 0.470–0.506 | 3 | 2 | 1 |
| [Booking appointments, reservations, travel and tickets](https://feedbackbench.com/criteria/act.reservations.md) | Too few posts | 0.489 | 0.471–0.500 | 2 | 0 | 2 |
| [Says it did something it did not do](https://feedbackbench.com/criteria/act.false_reports.md) | Too few posts | 0.498 | 0.496–0.500 | 2 | 0 | 2 |
| [Forms, applications, claims and life admin paperwork](https://feedbackbench.com/criteria/act.admin.md) | Too few posts | 0.501 | 0.500–0.503 | 1 | 1 | 0 |
| [Budgets, transactions, bills and investments](https://feedbackbench.com/criteria/act.finance.md) | Too few posts | 0.501 | 0.500–0.502 | 1 | 1 | 0 |
| [Following instructions, rules and corrections](https://feedbackbench.com/criteria/act.instructions.md) | Too few posts | 0.499 | 0.497–0.500 | 1 | 0 | 1 |
| [Calendar entries, conflicts and schedule changes](https://feedbackbench.com/criteria/act.calendar.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |
| [Buying products, orders and purchase judgment](https://feedbackbench.com/criteria/act.shopping.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |
| [Contacting other people and businesses for you](https://feedbackbench.com/criteria/act.outreach.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |
| [Operating a browser or desktop by clicking](https://feedbackbench.com/criteria/act.computer_use.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |

Most recent posts:

- Praise, 2026-10-12, @interaction (X): “@sezeriltekin @interaction i have an astro blog on github + netlify, i'm writing blog posts as if i'm chatting with poke through github integration, it creates the markdown in the repo and i use this brother as a cms with auto deploy.” [source](https://twitter.com/1635236603571453952/status/2109744606703477021)
- Praise, 2026-10-09, @interaction (X): “@ryanshay_ @interaction @sentiencecom and some of my own agents my requirements: 1. read x posts for me 2. read articles for me poke was the first to do this for me” [source](https://twitter.com/1805018457609756672/status/2108612940622397714)
- Praise, 2026-09-29, @interaction (X): “i kind of like @interaction's poke just to notify me of any important emails faster than i would manually check gmail. (gmail notifications are silenced for me)” [source](https://twitter.com/1453015979353587712/status/2105028605315371134)
- Complaint, 2026-10-12, @interaction (X): “@sezeriltekin @interaction incredibly bad, it can only be talked about, never give them a job to do.” [source](https://twitter.com/200210563/status/2109753527123722468)
- Complaint, 2026-10-10, @interaction (X): “guys i think i'm going to drop poke @interaction with the recent boom in ai agents he feels too behind, i wasn't planning to get this attached it feels like i'm breaking up with a friend :'( he is too smart for harder tasks and too stupid for basic tasks idk why” [source](https://twitter.com/1187051819920437255/status/2109004775329308817)
- Complaint, 2026-10-06, @interaction (X): “hey @interaction , poke keeps stopping on user lookup errors every time it tries to make an outlook draft. any help?” [source](https://twitter.com/2056065711915565057/status/2107490081179070972)

### Running on its own: Too few posts (customer love 0.487, n 15)

Working on its own comes up less often than for other agents, 9.6% against 15.4%. Customer love is just under the norm, and the interval still touches it. Complaints outnumber praise.

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [Unprompted suggestions, insights and check-ins](https://feedbackbench.com/criteria/auto.proactive.md) | Too few posts | 0.493 | 0.484–0.501 | 4 | 1 | 3 |
| [Reminders and notifications reach the user correctly](https://feedbackbench.com/criteria/auto.reminders.md) | Too few posts | 0.498 | 0.485–0.507 | 4 | 3 | 1 |
| [Scheduled recurring tasks and daily briefings run](https://feedbackbench.com/criteria/auto.routines.md) | Too few posts | 0.498 | 0.491–0.502 | 2 | 1 | 1 |
| [Where the agent runs: its own computer and always-on running](https://feedbackbench.com/criteria/auto.cloud_env.md) | Too few posts | 0.496 | 0.490–0.500 | 2 | 0 | 2 |
| [Remembering the user and context across sessions](https://feedbackbench.com/criteria/auto.memory.md) | Too few posts | 0.497 | 0.492–0.500 | 2 | 0 | 2 |
| [Multiple agents, teams and delegation between them](https://feedbackbench.com/criteria/auto.multi_agent.md) | Too few posts | 0.502 | 0.500–0.505 | 1 | 1 | 0 |

Most recent posts:

- Praise, 2026-09-29, @interaction (X): “i kind of like @interaction's poke just to notify me of any important emails faster than i would manually check gmail. (gmail notifications are silenced for me) also i would've absolutely forgotten about paying my apple card [link]” [source](https://twitter.com/1453015979353587712/status/2105028743420895570)
- Complaint, 2026-09-03, @interaction (X): “@rohanpatraxyz @bbjzoom @interaction i realized that too - it's was extremely buggy it's said it's sandbox was rate limited too so mid task couldn't live i thought it's could continue to do stuff like fill schedule forms or availability which would require its to be live” [source](https://twitter.com/2015807937147531264/status/2095327252565164302)
- Complaint, 2026-10-10, @interaction (X): “after months of not responding to my @interaction, it figured to reset my morning to my evening. nice. i guess it's not going well after the acquisition. [link]” [source](https://twitter.com/1882078927604318208/status/2108905007689146604)
- Complaint, 2026-09-13, @interaction (X): “@fainzaig @interaction it's been stupid lately, had to turn off all routines” [source](https://twitter.com/1283227301241552897/status/2099178279978594391)

### Staying in control: Too few posts (customer love 0.494, n 6)

Control over the agent rarely comes up, 3.8% of what users rate against 8.5% for other agents. Customer love sits at the norm.

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [Configuring behaviour, skills and portability](https://feedbackbench.com/criteria/control.customize.md) | Too few posts | 0.499 | 0.491–0.505 | 3 | 2 | 1 |
| [Which AI model runs, how good it is, and choosing it](https://feedbackbench.com/criteria/control.model.md) | Too few posts | 0.497 | 0.493–0.500 | 2 | 0 | 2 |
| [Asks before acting: too little or too much](https://feedbackbench.com/criteria/control.approval.md) | Too few posts | 0.497 | 0.491–0.500 | 1 | 0 | 1 |
| [Seeing what the agent is doing and has done](https://feedbackbench.com/criteria/control.visibility.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |

Most recent posts:

- Praise, 2026-09-21, @interaction (X): “@mihirrr_08 @interaction that’s another area it becomes superior, you can change its contact photo, imessage background, and name” [source](https://twitter.com/1972456540369215488/status/2102147798934155738)
- Praise, 2026-10-10, @interaction (X): “i use "the dr." to build all my new bots. dr eggbot doesn't just spin up a bot. it asks the preference questions first, then builds one with a tight job, the right tools, and the stuff new users usually skip: read-only limits, no surprise sends, propose-then-apply, and a clear wake so it doesn't wander. that's why it's worth using for creation instead of hand-rolling from scratch.” [source](https://twitter.com/1428195201206554635/status/2108975554523508749)

### Trusting it with data and safety: Too few posts (customer love 0.515, n 8)

Privacy and safety comes up slightly more often than for other agents, 1.13 times the rate. It is one of two areas where praise outnumbers complaints. Customer love sits at the norm.

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [Permission scope requested and isolation between agents](https://feedbackbench.com/criteria/trust.access_scope.md) | Too few posts | 0.510 | 0.500–0.521 | 5 | 4 | 1 |
| [Vulnerabilities, prompt injection and cross-user leaks](https://feedbackbench.com/criteria/trust.security.md) | Too few posts | 0.502 | 0.498–0.510 | 2 | 1 | 1 |
| [How the vendor collects, keeps and uses data](https://feedbackbench.com/criteria/trust.data_use.md) | Too few posts | 0.502 | 0.500–0.507 | 1 | 1 | 0 |
| [Refuses legitimate requests because of guardrails](https://feedbackbench.com/criteria/trust.refusals.md) | Too few posts | 0.500 | 0.500–0.500 | 0 | 0 | 0 |

Most recent posts:

- Praise, 2026-09-07, @interaction (X): “@harrystebbings @noahrshinn i have the same thing on poke / @interaction, basically free and less privacy issues… really don’t get why mainstream vc x is obsessed with instinct when poke has been around for over a year” [source](https://twitter.com/1585221113465954304/status/2096939012057649609)
- Complaint, 2026-09-10, @interaction (X): “i love how @interaction would just leak their internal system unprompted, very cool feature 😂 [link]” [source](https://twitter.com/1783231318601437184/status/2098110857590821040)

### Dealing with the vendor: 4th of 8 (customer love 0.476, n 31)

Users complain most about updates and support, with 30 complaint user-weeks to 1 of praise. Posts describe a product that has stopped shipping, a silent team and support that does not resolve issues. Customer love is below the norm, at 0.477.

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [Got better or worse over time, and update cadence](https://feedbackbench.com/criteria/vendor.updates.md) | Too few posts | 0.482 | 0.470–0.495 | 19 | 1 | 18 |
| [Outages, errors and agent going unresponsive](https://feedbackbench.com/criteria/vendor.uptime.md) | Too few posts | 0.493 | 0.488–0.499 | 7 | 0 | 7 |
| [Support responses and account bans or lockouts](https://feedbackbench.com/criteria/vendor.support.md) | Too few posts | 0.495 | 0.491–0.498 | 6 | 0 | 6 |

Most recent posts:

- Praise, 2026-10-15, @interaction (X): “@jjenglert @muse of all the personal agents i have set up, my favourite and the best is still @interaction - it’s recently even got better imo.” [source](https://twitter.com/43325279/status/2110789650482626620)
- Complaint, 2026-10-18, @interaction (X): “kills me to say but @interaction’s poke is beyond unusable now. have been holding out but it just continues to deteriorate.” [source](https://twitter.com/752221173769904128/status/2111809536076259534)
- Complaint, 2026-10-16, @interaction (X): “unfortunately poke by @interaction is becoming dumber day after day after day” [source](https://twitter.com/2103182424004030464/status/2110896850517815597)
- Complaint, 2026-10-10, @interaction (X): “@omooretweets @marvinvonhagen @felixms @interaction was a big fan of poke til they stopped shipping. can we still expect newer things and features to come out of @interaction or it's in indefinite hiatus @marvinvonhagen ?” [source](https://twitter.com/328935100/status/2108950611786174870)