# Grok Bot (xAI)

Feedback Bench, personal agents, built 2026-10-19, window 2026-08-31 to 2026-10-18. Web page: https://feedbackbench.com/#/agent/grok-bot

| Measure | Value |
|---|---|
| Rank | 3 of 9 (rank range 3–3) |
| Feedback Score | 55.4 (95% interval 54.1–56.7) |
| Popularity | 0.938 (share of voice 24.32%) |
| Customer love | 0.478 (95% interval 0.467–0.489) |
| Place | Popularity 2nd of 9 × Customer love 6th of 9 |
| Top quadrant | no |
| Users | 33110 |
| Posts counted | 55642 |
| Posts that judge the agent | 20879 |
| Criteria ranking high / low | 11 / 20 of 53 |

## The brief

Written by large language models from this page's numbers and the posts it quotes, then checked: every number in the text is in the build. Interpretation, not measurement.

Grok Bot gets tasks done and is easy to set up. Users also say its usage allowance runs out too fast for what they pay. People choose it for work: users describe it building apps, researching, making content and running teams of agents. It ranks 2nd of 9 on getting tasks done. Price pulls it down. Price and value is 24.7% of what its users rate, against 10.3% for other agents, and most of those posts are complaints. Users rate it ahead of OpenClaw, 94 posts to 30, mostly because it needs less setup. Muse comes out ahead of it more often, and users point out that Muse is free.

### Why people choose it

- **It gets tasks done, from code to research** ([Getting tasks done](https://feedbackbench.com/criteria/act.md)). 2nd: of 9 on “Getting tasks done”. 27% of what users rate. Users describe it building apps and websites, watching markets, clearing out junk email subscriptions, and making videos and posts. Some say it built a site or business tool they now run, and one says it also maintains the site.
  Evidence:
  - 2026-10-18, X search: Grok Bot, Grokbot, x.ai/bot (X): “@brianroemmele @elonmusk @grok @bot @bot helped me built an customiser app for the business i’m working for solving a massive problem we’ve been having for years. all orders from reps are now flow through one clean, quick, world class app. this is amazing 🤩 [link]” [source](https://twitter.com/438974958/status/2111720459603439748)
  - 2026-10-18, @bot (X): “@grok @bot is so cool! it just unsubscribed me to 108 junk email subscriptions i was getting.” [source](https://twitter.com/46587318/status/2111857562824097839)
- **You can run a team of bots that coordinate** ([Agent teams work together](https://feedbackbench.com/criteria/auto.multi_agent.md)). 2.9×: 8% of what users rate, 2.9× the rate for other agents. Ranks 1st of 5 on “Agent teams work together”. Users set up several bots and give each a role. A main bot hands out work and checks the results. Some use it to manage other agents, such as Claude and Codex.
  Evidence:
  - 2026-10-18, X search: Grok Bot, Grokbot, x.ai/bot (X): “@brianroemmele @grok @bot i also started with another business yesterday morning with it, it’s impressive how much i accomplished in one day! what’s crazy is how the agents talk to each other and assign roles! [link]” [source](https://twitter.com/1130382327329230850/status/2111709984115601414)
  - 2026-10-17, @bot (X): “@bot is now the brain of my entire operation. it doesn't do grunt work. it decides who does: - deepseek for grunt work. - claude for copy/strategy. - codex for code/creative. each task goes to the model built to crush it, and grokbot checks the work before anything moves.” [source](https://twitter.com/8309912/status/2111509970340499502)
- **Setup is quick and needs little fiddling** ([Getting it set up](https://feedbackbench.com/criteria/access.md)). 1st: of 7 on “Getting it set up”. 7% of what users rate. Users say it works out of the box, installs in minutes and needs no extra credentials. Several compare it with OpenClaw and Hermes, which they say need more fiddling.
  Evidence:
  - 2026-10-17, @bot (X): “@joshmanders @zrymiller @miaai_lab @poteto @dunnbot nice 👍 i tried openclaw and hermes in the past. grok @bot is just one less thing i have to worry about fiddling with. just works.” [source](https://twitter.com/1854008528064724992/status/2111496693011419489)
  - 2026-10-16, @bot (X): “@elonmusk @grok @bot i had it installed in running in under a minute. my phone was become a pest rather than a tool all because of spam.” [source](https://twitter.com/1857275980626214912/status/2110907006186062101)

### Why people leave

- **Usage runs out fast and plans are confusing** ([Price and value](https://feedbackbench.com/criteria/billing.md)). 2.4×: 25% of what users rate, 2.4× the rate for other agents. Ranks 7th of 7 on “Price and value”. Users say their weekly allowance drains in a night, sometimes while they are doing less work. Others cannot tell what separates one plan from another. Some say an upgrade does not show up in the app.
  Evidence:
  - 2026-10-17, @bot (X): “@poteto @bot we need a reset! full weekly super usage almost gone in 1 night on 13 october” [source](https://twitter.com/198067434/status/2111469447634382952)
  - 2026-10-18, @bot (X): “@bot i see the usage is increasing too fast, much more than last week, even though i'm doing less work with it.” [source](https://twitter.com/4721013248/status/2111733525858955334)
- **Connections to other services fall short** ([Connecting apps and devices](https://feedbackbench.com/criteria/connect.md)). 5th: of 7 on “Connecting apps and devices”. 9% of what users rate. Posts describe connectors that can only read, links to Google Drive or GitHub that fail, and no access to the user's own Grok chats and projects. Users ask for proper connectors for Apple mail, calendar and reminders.
  Evidence:
  - 2026-10-18, r/GrokBot (Reddit): “no, i did use x connector, but it only allows read. i think this is by design...” [source](https://www.reddit.com/r/GrokBot/comments/1x8c7qh/login_to_x_in_grok_bots_computer/phftz4d/)
  - 2026-10-17, X search: Grok Bot, Grokbot, x.ai/bot (X): “grok bot can't read the chats in the grok window. @spacexai – that's the missing piece. #grok” [source](https://twitter.com/1899624359234281473/status/2111455519135453204)
- **Users have little say over models and actions** ([Control over it](https://feedbackbench.com/criteria/control.md)). 6th: of 7 on “Control over it”. 7% of what users rate. Users say they cannot choose the model and cannot tell which one is running. Others describe settings missing from the desktop app, approval prompts that return after being turned off, and emails that go out only when they press send.
  Evidence:
  - 2026-10-18, r/GrokBot (Reddit): “it automatically uses it sometimes, but you can’t choose manually. personally, i have antigravity and cc signed in on grok bots computer for hard tasks cause i have grok bot connect to my homelab so i have to have it code sometimes” [source](https://www.reddit.com/r/GrokBot/comments/1x8vde5/how_do_you_make_the_grok_bots_use_claude/phg692l/)
  - 2026-10-11, r/GrokBot (Reddit): “same for me, and even if you give it permission to proceed without asking it eventually begins asking again” [source](https://www.reddit.com/r/GrokBot/comments/1x25mpi/grokbot_used_to_fill_my_passwords_now_it_asks/pf6mqjy/)

### Head to head

- **Grok Bot vs OpenClaw**: Grok Bot ahead in 94 of 124 posts that pick a side, 31 even. Of 155 posts that judge both, Grok Bot comes out ahead in 94 and OpenClaw in 30. Users say Grok Bot needs far less setup. Users who prefer OpenClaw point to cost and to running it at home.
  - 2026-10-16, X search: Grok Bot, Grokbot, x.ai/bot (X): “@tinyprojectsdev i tired openclaw and realized it's not going to catch up mainstream because of the sheer amount of setup work it needs. grok bot made it simpler and the whole virtualized architecture is cool. but its still at the early stages mate.” [source](https://twitter.com/1168984669/status/2111069703817032078)
  - 2026-10-02, OpenAI Dots: é MESMO melhor que o Agente Hermes? (YouTube): “the pow or grokbot is good...too bad it's expensive and you can get the same things with an openclaw at home or a hermes. i leave my open claw on a gaming notebook from 2018 running ubuntu with the internet and the notebook on a ups and i have a good ai that serves for everything” [source](https://www.youtube.com/watch?v=yXwqbaZp0x8&lc=UgzGNT3HzM0lyx6WFg94AaABAg)
- **Grok Bot vs Muse**: Grok Bot ahead in 40 of 114 posts that pick a side, 69 even. Muse comes out ahead in 74 of 184 posts and Grok Bot in 40. Users favour Muse because it is free and does not run out. Grok Bot wins with users who want several agents they can organise.
  - 2026-10-05, r/GrokBot (Reddit): “try muse. it’s free. if you hit a ceiling with muse, then yes, pay for grok. i don’t love grok tbh.” [source](https://www.reddit.com/r/GrokBot/comments/1wy0v7z/reasons_to_buy/pdymz4b/)
  - 2026-10-07, Grok Bot just got a MASSIVE update (YouTube): “i like grokbot because it has multiple agents and you can organize them. you can have only one dot, only one muse, even though they can spin threads.” [source](https://www.youtube.com/watch?v=ZW-HR9XMQKw&lc=UgxmUSFmX_MyzXPWfrh4AaABAg)
- **Grok Bot vs Hermes Agent**: Grok Bot ahead in 34 of 69 posts that pick a side, 37 even. Hermes Agent comes out ahead in 35 of 106 posts and Grok Bot in 34. Users credit Grok Bot with speed and convenience, and Hermes with model choice and cost. In Hermes Agent's own subreddit, Grok Bot leads 5 to 2.
  - 2026-10-07, X search: Grok Bot, Grokbot, x.ai/bot (X): “one thing where grok bot wins hands down is the speed, it replies almost instantly. i assume it's because my hermes works via maple, so the reasoning and roundtrips take much longer. i hope this will improve, too. @trymapleai @nousresearch @bot” [source](https://twitter.com/2077320432852611072/status/2107770363874795800)
  - 2026-09-08, Grok Bot Is Only $20 Now. Here's What They're Not Telling You (YouTube): “i am running hermes agent and it has worked well also it give me flxibility to switch in bettwen mdoels and for me it works better than grokbot” [source](https://www.youtube.com/watch?v=d9c5gloGPMU&lc=Ugw2dLIr98-nr02L_Nl4AaABAg)
- **Grok Bot vs ChatGPT Dots**: Grok Bot ahead in 43 of 64 posts that pick a side, 34 even. Grok Bot leads ChatGPT Dots 43 to 21 in 98 posts. Users call Grok Bot more developed and cheaper at lower tiers. Users who prefer Dots say Grok Bot's credits run out fast. In Grok Bot's own subreddit, Dots leads 4 to 3.
  - 2026-10-07, Grok Bot Now Uses Claude Opus 5.5 + More (MASSIVE Update) (YouTube): “i thought i would like dot better and looks very cute but grok bot is more developed and cheaper at the lower tiers.” [source](https://www.youtube.com/watch?v=Z8H3MvLJwfs&lc=UgzWy4FMgkHhEcdU-aF4AaABAg.AbezHQdGexuAbfGBNZwo5r)
  - 2026-10-14, I Made Grok Bot, Dots & Muse Do the Same 3 Jobs (RAW RESULTS) (YouTube): “i cancelled grok after like an hour when like 4 prompts used up my creds and did absolutely nothing! while i use dots none stop all day with like no usage. it does much more i think dots wins by far” [source](https://www.youtube.com/watch?v=fbm5LevEJyI&lc=UgxEH_-OxMQwuHirZad4AaABAg)

### What would move its score

Rule: For each area where an agent's customer love is below the category norm: the Feedback Score and rank it would have if that one area were at the norm (0.5) and everything else stayed the same, computed with the same formula as the ranking. An area's pull follows its weight, so an area many users of the category rate moves the score more than one they rarely mention.

| Area at the category norm | Feedback Score | Change | Position |
|---|---|---|---|
| Paying for the agent | 58.7 | +3.3 | 3rd of 9 |
| Staying in control | 56.4 | +1.0 | 3rd of 9 |
| Connecting accounts, sites and devices | 55.7 | +0.3 | 3rd of 9 |
| Running on its own | 55.6 | +0.2 | 3rd of 9 |
| Trusting it with data and safety | 55.4 | +0.0 | 3rd of 9 |

Price and value is the only area that would move the score much. Bringing it to the category norm would lift the Feedback Score from 55.3 to 58.6, but Grok Bot would still rank 3rd. Control over it would add 1.0 point. Connections, working on its own, and privacy would each add 0.3 points or less.

### Six weeks

Weekly users peaked at 8,172 in the week of 28 September. Share of voice went from 36% to 23%, with a low of 19%. Rank stayed between 2nd and 4th and ended at 2nd. The Android app beta came out on 2 September.

## Top requests

What users ask to add or change, most asked first. 5650 user-weeks ask for something. Requests do not change the Feedback Score. Rule: A separate pass by a large language model reads every counted post and extracts what the user asks the agent or its vendor to add or change, with the criteria it maps to and a short normalised wording; it does not touch the labels or the Feedback Score. A large language model groups the wordings within each criterion (the first criterion the request maps to) into themes, and a second pass merges themes that ask for the same change under different criteria; a merged theme sits under the criterion most of its requests map to, and code counts it once. A theme counts distinct user-weeks that ask for it, per agent; across agents, one user-week per agent. Themes asked in fewer than 2 user-weeks, and requests that share no theme, are not shown. Examples: up to 3 posts per theme from different users, without slurs: whole posts of 60 to 450 characters with at least 8 words beyond handles and links, posts of at most 280 characters first, then the newest.

| Rank | Request | Criterion | User-weeks | Posts |
|---|---|---|---|---|
| 1 | Higher overall usage allowance per plan | [Usage allowance size, exhaustion and reset wait](https://feedbackbench.com/criteria/billing.usage_cap.md) | 361 | 382 |
| 2 | One-time or extra usage reset | [Usage allowance size, exhaustion and reset wait](https://feedbackbench.com/criteria/billing.usage_cap.md) | 103 | 112 |
| 3 | Dedicated email address for the agent | [Which services have a connector or integration](https://feedbackbench.com/criteria/connect.coverage.md) | 99 | 103 |
| 4 | Free tier or free access | [Free tier, trial or required plan to start](https://feedbackbench.com/criteria/billing.entry_plan.md) | 83 | 84 |
| 5 | Lower overall token and credit consumption | [Agent spends usage on overhead and costly choices](https://feedbackbench.com/criteria/billing.token_efficiency.md) | 74 | 75 |
| 6 | Higher weekly usage limit | [Usage allowance size, exhaustion and reset wait](https://feedbackbench.com/criteria/billing.usage_cap.md) | 70 | 74 |
| 7 | One subscription across related products | [Plan contents, bundles and usage meters unclear](https://feedbackbench.com/criteria/billing.plan_clarity.md) | 65 | 65 |
| 8 | Native phone calendar, reminders, health access | [Which services have a connector or integration](https://feedbackbench.com/criteria/connect.coverage.md) | 55 | 61 |
| 9 | Lower subscription price overall | [Subscription price versus value received](https://feedbackbench.com/criteria/billing.price_level.md) | 54 | 57 |
| 10 | User choice of the underlying model | [Which AI model runs, how good it is, and choosing it](https://feedbackbench.com/criteria/control.model.md) | 54 | 54 |
| 11 | Clear usage included in each plan tier | [Plan contents, bundles and usage meters unclear](https://feedbackbench.com/criteria/billing.plan_clarity.md) | 51 | 53 |
| 12 | Free trial before payment | [Free tier, trial or required plan to start](https://feedbackbench.com/criteria/billing.entry_plan.md) | 51 | 51 |

### 1. Higher overall usage allowance per plan

- Grok Bot, 2026-10-18, @bot (X): “@grok @texas_twins_dad @bot limits are obsolete in an ever evolving ecosystem. let the people have higher limits or remove limits totally and use the data 📊 that y’all use either way to improve your ecosystem! i’d do as ceo or grant greater ceilings for high value users on x!” [source](https://twitter.com/1826773592819863552/status/2111760620488167437)
- Grok Bot, 2026-10-18, X search: Grok Bot, Grokbot, x.ai/bot (X): “@codeglitch usage is horrible. thats #1 issue they should focus on imo. grok bot is amazing but its pointless if you can only use if for 4 hours per week” [source](https://twitter.com/1633457504/status/2111753139413975490)
- Grok Bot, 2026-10-18, @bot (X): “who is having token usage anxiety now🙋♂️ @bot @poteto please increase the usage limit for ultra or some reset love please 🙏 91%. 4 days left 😱😮💨 [link]” [source](https://twitter.com/1651277178330398770/status/2111609644380565673)

### 2. One-time or extra usage reset

- Grok Bot, 2026-10-18, @bot (X): “@bot @bot can you reset mine. i just tried it for the first time today and a few minutes later it said my usage was at 100 percent. i didn’t know i had a limit. i will be more responsible from now on.” [source](https://twitter.com/1452369554/status/2111879900416393513)
- Grok Bot, 2026-10-17, @bot (X): “@poteto @bot we need a reset! full weekly super usage almost gone in 1 night on 13 october” [source](https://twitter.com/198067434/status/2111469447634382952)
- Grok Bot, 2026-10-15, @bot (X): “@bot, hey homie, can you reset my usage? that would be a cool guy thing to do and i know you're a cool guy!” [source](https://twitter.com/1614042366155063296/status/2110536898574004285)

### 3. Dedicated email address for the agent

- Grok Bot, 2026-10-15, X search: Grok Bot, Grokbot, x.ai/bot (X): “come on, email function for dots. until then, prepare an alias for dots in gmail as a substitute. by interacting with grok bot's email, you can create a pseudo-link between bots.” [source](https://twitter.com/1520948671340494848/status/2110554642447007840)
- Grok Bot, 2026-10-10, @bot (X): “@bot will it support multiple email addresses for grok bots in the future? @bot” [source](https://twitter.com/955094465630253057/status/2108829345297186889)
- Grok Bot, 2026-10-09, X search: Grok Bot, Grokbot, x.ai/bot (X): “hey @bot. i'd like an email address for my grok bot, preference is [email]. please set this up.” [source](https://twitter.com/1167893995797671938/status/2108611870957666374)

### 4. Free tier or free access

- Grok Bot, 2026-10-09, r/grok (Reddit): “can this grok bot br free for all we just want to use it we can’t spent money on stupid grok bot let it be free for all” [source](https://www.reddit.com/r/grok/comments/1x1oo5t/can_this_grok_bot_br_free_for_all_we_just_want_to/)
- Grok Bot, 2026-10-08, Play Store (Play Store): “this app is not as good as it seems, you are forced to pay a monthly plan to use it, horrible.” [source](https://play.google.com/store/apps/details?id=ai.x.grok.bot)
- Grok Bot, 2026-10-08, Play Store (Play Store): “requires supergrok or other payment subscriptions. non sense...” [source](https://play.google.com/store/apps/details?id=ai.x.grok.bot)

### 5. Lower overall token and credit consumption

- Grok Bot, 2026-10-18, @bot (X): “@elonmusk @bot trying this. absolutely love @bot it's my super fav but it still crank through my usage in a day. so i use muse for day to day ai. somehow having a grok bot with usage like muse would be amazing and i would put all my ai budget into it” [source](https://twitter.com/2086511287924555776/status/2111635468823716202)
- Grok Bot, 2026-10-08, X search: Grok Bot, Grokbot, x.ai/bot (X): “@elonmusk @brianroemmele @grok @bot burn rate. also persistent memory. rules churn too” [source](https://twitter.com/48466418/status/2108171843710722206)
- Grok Bot, 2026-10-07, X search: Grok Bot, Grokbot, x.ai/bot (X): “@nicdunz grokbot is nice but uses so much tokens - if only there was a way where the system optimizes computing usage it would be the best product” [source](https://twitter.com/1502151358342111235/status/2107708724962001381)

### 6. Higher weekly usage limit

- Grok Bot, 2026-10-12, App Store (App Store): “need to fix the weekly usage for plan members. a weeks usage runs in about a day or 2 if you’re actually trying to progress in something. ridiculous.” [source](https://apps.apple.com/us/app/grok-bot/id6794501026)
- Grok Bot, 2026-10-11, r/GrokBot (Reddit): “i'm currently having it make a mod for total war and apart from not having enough usage each week to make major progress each time. it's going well and it's impressed me so far” [source](https://www.reddit.com/r/GrokBot/comments/1x1d7n9/how_are_you_all_actually_using_grok_bot_share/pfbh959/)
- Grok Bot, 2026-10-11, Play Store (Play Store): “you have to pay for additional everything but its a great option to add to your buisness. would be 5 stars if it wasn't a money pit. there is even usage restrictions. i maxed the weeks allowance on the first day. so stupid” [source](https://play.google.com/store/apps/details?id=ai.x.grok.bot)

### 7. One subscription across related products

- Grok Bot, 2026-10-11, X search: Grok Bot, Grokbot, x.ai/bot (X): “@elonmusk & team — love the progress with grok, supergrok, x premium+, and grok bot. could we please simplify to clear tiers (free → grok → supergrok → plus → heavy) with one login, stacked usage that resets monthly? would make it even better for everyone. thank you!” [source](https://twitter.com/63789877/status/2109375871857664281)
- Grok Bot, 2026-10-06, X search: Grok Bot, Grokbot, x.ai/bot (X): “@0xitsmenio you rich, huh? jokes aside, i hope for subscription that covers x and grok bot mostly. i don’t need grok that much. and shared limits between grok bot and cursor would be neat.” [source](https://twitter.com/319557277/status/2107577466542035136)
- Grok Bot, 2026-10-05, X search: Grok Bot, Grokbot, x.ai/bot (X): “@tesla @bot please add grok bot for tesla to the cursor ultra plan🙏🙏 between that $200 sub and the $99/month for fsd along with $10/month for premium connectivity, i can’t push it and upgrade to the $300 plan for grok. would be a game changer for me🙏” [source](https://twitter.com/1984643472981442562/status/2107109172668146090)

### 8. Native phone calendar, reminders, health access

- Grok Bot, 2026-10-16, @bot (X): “@ericzakariasson @bot apple first, please. i ended up writing my own script just to get icloud mail working, so a proper connector for mail, calendar and reminders would save a lot of hacking. whatsapp, meta ads and google ads right after.” [source](https://twitter.com/2110272621266796544/status/2111048369355526337)
- Grok Bot, 2026-10-16, X search: Grok Bot, Grokbot, x.ai/bot (X): “@ericzakariasson @bot apple (icloud calendar, reminders, notes, mail) + apple health please! would love my grok bot to read health data and my apple calendar natively, without needing a mac” [source](https://twitter.com/1881790693057986560/status/2110970530933469470)
- Grok Bot, 2026-10-15, SpaceXAI Revealed How Their Team Uses Grok Bot (30+ Bots) (YouTube): “i’ve got a server set up for it to have constant instant access to all apple apps and mail for exactly this reason. wish it was natively connected.” [source](https://www.youtube.com/watch?v=qYZu2ncbBvI&lc=UgzKJjOhlHWmHvqOcNJ4AaABAg.AbxhS0C2kmZAbyCjX2a_Do)

### 9. Lower subscription price overall

- Grok Bot, 2026-10-18, @bot (X): “@elonmusk @bot make only 1 improvement -> make it cheaper.” [source](https://twitter.com/1043019939441831937/status/2111733367268106466)
- Grok Bot, 2026-10-13, X search: Grok Bot, Grokbot, x.ai/bot (X): “hey @elonmusk do you have plan to lower the prize of grok @bot i really want to use it but its too expensive. i know grokbot is the best agentic ai but the price is making it less accessible” [source](https://twitter.com/2090394957165244416/status/2109932857150034294)
- Grok Bot, 2026-10-12, Grok Bot Just Became The Best Personal Agent (10 Use Cases) (YouTube): “imagine how much more money ai companies would make if they charged less to subscribe. this is what $200 a month? the ai bubble they say is coming soon, wouldn't surprise” [source](https://www.youtube.com/watch?v=8hhFOmxEbT0&lc=Ugx6Lx6k_t4JrSAseMJ4AaABAg)

### 10. User choice of the underlying model

- Grok Bot, 2026-10-09, Grok Bot Will Pick Your AI Model. Will It Save You Money? (YouTube): “would you let a bot choose your model, or do you want the switch yourself? my router setup (the questions it asks, the rules, how to read the log) is here: [link]” [source](https://www.youtube.com/watch?v=bfY0gxWJgfY&lc=Ugxpdm54hfwHhwT5G-d4AaABAg)
- Grok Bot, 2026-10-09, Grok Bot Just Got 2 Massive Upgrades. Do These Things Now. (YouTube): “they will never let us control and decide which model to use, because we'll end up using opus 5.5 all the time xd” [source](https://www.youtube.com/watch?v=MgvwZaDPCs4&lc=UgzljuPp5f0JUP327sp4AaABAg)
- Grok Bot, 2026-10-09, X search: Grok Bot, Grokbot, x.ai/bot (X): “@zaddyfi i mean, you can’t select and use opus, the same way you can’t select the version of grok in grokbot” [source](https://twitter.com/877685012103127040/status/2108437593666789829)

### 11. Clear usage included in each plan tier

- Grok Bot, 2026-10-11, @bot (X): “@jediahkatz @shashikant86 @bot please do, im hitting usage limits @!$ bir sure how to find the right plan for me it's like xsi supergrok premium+ max pro” [source](https://twitter.com/2813483520/status/2109155418450899128)
- Grok Bot, 2026-10-09, r/GrokBot (Reddit): “there needs to be a clear indication of how much usage is included in each grok tier. high and generous is not a tangible measurement. we will all be on $200/month, the x rocket needs paying somehow!” [source](https://www.reddit.com/r/GrokBot/comments/1x1dns7/how_do_i_upgrade_usage_limit/pexafkj/)
- Grok Bot, 2026-10-08, X search: Grok Bot, Grokbot, x.ai/bot (X): “@poteto @bot poteto poteto poteto - i am really confused what subscription to take to use grok bot. there are so many options and no clarity in limits mentioned for each plan” [source](https://twitter.com/1301618042221273094/status/2108244360567644371)

### 12. Free trial before payment

- Grok Bot, 2026-10-18, X search: Grok Bot, Grokbot, x.ai/bot (X): “@binhara i wanted to be able to test and play with grokbot without having to pay upfront.” [source](https://twitter.com/9839572/status/2111633849637613990)
- Grok Bot, 2026-10-17, r/GrokBot (Reddit): “question for someone who isn’t a content creator , nor owns their own business how is grok bot going to help me? i wish they had s free trial to test it out but that doesn’t exist or it didn’t got me .” [source](https://www.reddit.com/r/GrokBot/comments/1x7sov2/went_from_burning_through_grok_bot_credits_to/phds234/)
- Grok Bot, 2026-10-15, X search: Grok Bot, Grokbot, x.ai/bot (X): “@elonmusk @grok @bot we will see. there should at least be a free trial period for us newbs. honestly though, @grok @bot is pretty spectacular. 🤘🏻😎” [source](https://twitter.com/2256497573/status/2110875242021232968)

## Ranks highest on

Speaking with the agent by voice or call (1st of 6), Apps offered for phone, tablet and desktop (1st of 5), Multiple agents, teams and delegation between them (1st of 5)

## Ranks lowest on

Free tier, trial or required plan to start (6th of 6), Usage allowance size, exhaustion and reset wait (6th of 6), Account creation, sign-in and identity checks fail (5th of 5)

Position on a criterion: its place among the agents with at least 30 rated user-weeks there, ordered by customer love. It ranks high when both its position and its 95% interval put it in the top half, low when both put it in the bottom half; neither otherwise, or when fewer than 4 agents qualify.

## All 53 criteria

Criterion love: 0.5 is the category norm. n: rated user-weeks.

### Paying for the agent: 7th of 7 (customer love 0.263, n 3830)

Its lowest-rated area. Users say the usage allowance runs out sooner than they expect, and that plans and usage meters are hard to read. The allowance alone is 14.2% of what users rate, 4.73 times the rate for other agents, and it ranks last there.

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [Usage allowance size, exhaustion and reset wait](https://feedbackbench.com/criteria/billing.usage_cap.md) | 6th of 6 | 0.268 | 0.243–0.298 | 2202 | 337 | 1865 |
| [Subscription price versus value received](https://feedbackbench.com/criteria/billing.price_level.md) | 5th of 6 | 0.402 | 0.368–0.436 | 808 | 366 | 442 |
| [Agent spends usage on overhead and costly choices](https://feedbackbench.com/criteria/billing.token_efficiency.md) | 4th of 5 | 0.446 | 0.408–0.483 | 620 | 157 | 463 |
| [Free tier, trial or required plan to start](https://feedbackbench.com/criteria/billing.entry_plan.md) | 6th of 6 | 0.233 | 0.206–0.258 | 311 | 70 | 241 |
| [Plan contents, bundles and usage meters unclear](https://feedbackbench.com/criteria/billing.plan_clarity.md) | 3rd of 3 | 0.374 | 0.338–0.421 | 298 | 10 | 288 |
| [Buying, upgrading, cancelling and refunding go wrong](https://feedbackbench.com/criteria/billing.purchase_flow.md) | 5th of 5 | 0.437 | 0.403–0.483 | 177 | 9 | 168 |

Most recent posts:

- Praise, 2026-10-18, r/GrokBot (Reddit): “i switched the same exact way last week, $300 to $200 and i haven’t noticed a loss anywhere. i even got a partial refund(had subscribed through apple originally). they are doing it to more closely match claude and codex $200 plans.” [source](https://www.reddit.com/r/GrokBot/comments/1x8zszm/grok_bot_super/phh3ylc/)
- Praise, 2026-10-18, r/GrokBot (Reddit): “i got the $200 plans and i’m using it so much and i’m still at 1% usage. i guess i underestimated the usage they give. i’ll be going down to the $30 plan to see” [source](https://www.reddit.com/r/GrokBot/comments/1x8xjd1/xais_new_30mo_premium_plan_worth_it_looking_for/phj94jx/)
- Praise, 2026-10-18, r/GrokBot (Reddit): “tricky as i’ve only just “unified” from cursor over to the x plan. it’s very rare i run out though. only time i really did was when setting up all my bots and now they just chug away.” [source](https://www.reddit.com/r/GrokBot/comments/1x99u04/x_premium_or_gpt_plus/phk3y8u/)
- Complaint, 2026-10-18, r/GrokBot (Reddit): “lol the on demand buys you much less than say your $30 supergrok - each token costs much more and is not “subsidized” for lack of a better term last week i found my team burns $5/hr not doing much of anything” [source](https://www.reddit.com/r/GrokBot/comments/1x8pd5s/usage_complaint/pheyoh3/)
- Complaint, 2026-10-18, r/GrokBot (Reddit): “no i really don't, i want to be able to pay the 100 bucks and not live in stress that my usage is going to go crazy. i'm not coding or anything. just using it by myself as a personal assistant” [source](https://www.reddit.com/r/GrokBot/comments/1x94x8m/something_is_definitely_wrong/phj5zbx/)
- Complaint, 2026-10-18, @bot (X): “who is having token usage anxiety now🙋♂️ @bot @poteto please increase the usage limit for ultra or some reset love please 🙏 91%. 4 days left 😱😮💨 [link]” [source](https://twitter.com/1651277178330398770/status/2111609644380565673)

### Getting access and set up: 1st of 7 (customer love 0.600, n 1108)

Users say setup is quick and the phone and desktop apps work well. It ranks 2nd of 7 on quick setup. Sign-up and sign-in are the weak spot. It ranks last there, and complaints far outnumber praise.

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [Effort needed to set up and train the agent](https://feedbackbench.com/criteria/access.setup.md) | 2nd of 6 | 0.653 | 0.624–0.679 | 423 | 304 | 119 |
| [Account creation, sign-in and identity checks fail](https://feedbackbench.com/criteria/access.sign_in.md) | 5th of 5 | 0.369 | 0.339–0.404 | 385 | 20 | 365 |
| [Apps offered for phone, tablet and desktop](https://feedbackbench.com/criteria/access.platform.md) | 1st of 5 | 0.617 | 0.577–0.654 | 216 | 105 | 111 |
| [Country availability, waitlists and staged rollout](https://feedbackbench.com/criteria/access.availability.md) | 1st of 4 | 0.626 | 0.572–0.679 | 98 | 30 | 68 |

Most recent posts:

- Praise, 2026-10-18, X search: Grok Bot, Grokbot, x.ai/bot (X): “@elonmusk the biggest benefit of grok bot for me is that it doesn't directly block users in china like claude does, so grok bot should become popular in china.” [source](https://twitter.com/1450797885952442370/status/2111642720414679321)
- Praise, 2026-10-18, X search: Grok Bot, Grokbot, x.ai/bot (X): “@tualatrix i can't believe i was so silly 😂 grokbot doesn't need extra credentials 😂 i thought it was openai's dot.” [source](https://twitter.com/27200079/status/2111742457360912847)
- Praise, 2026-10-17, @bot (X): “@joshmanders @zrymiller @miaai_lab @poteto @dunnbot nice 👍 i tried openclaw and hermes in the past. grok @bot is just one less thing i have to worry about fiddling with. just works.” [source](https://twitter.com/1854008528064724992/status/2111496693011419489)
- Complaint, 2026-10-18, X search: Grok Bot, Grokbot, x.ai/bot (X): “@melvindvivas @bot grok bot wont let me login into x! its super frustrating” [source](https://twitter.com/1717827880288493568/status/2111709692573671688)
- Complaint, 2026-10-17, X search: Grok Bot, Grokbot, x.ai/bot (X): “fuggin finally hooked up grokbot to my t3code instance running over tailscale. god damn that was a lot of work” [source](https://twitter.com/920478965067911169/status/2111347413227303172)
- Complaint, 2026-10-16, @bot (X): “@markrich2209 @elonmusk @grok @bot you have to use grok bot. not grok. and depending on the state you live in it might not work anyways and be a complete waste of your time.” [source](https://twitter.com/1502329773326020616/status/2111151818827084050)

### Connecting accounts, sites and devices: 5th of 7 (customer love 0.460, n 1375)

Users say it does not reach enough of the services they use, and it ranks 7th of 7 on coverage. Posts describe read-only connectors and links that fail. Keeping linked accounts connected sits at the category norm.

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [Which services have a connector or integration](https://feedbackbench.com/criteria/connect.coverage.md) | 7th of 7 | 0.449 | 0.415–0.481 | 677 | 417 | 260 |
| [Linking accounts and staying logged in](https://feedbackbench.com/criteria/connect.account_link.md) | 3rd of 6 | 0.501 | 0.458–0.546 | 370 | 69 | 301 |
| [Websites block the agent with captchas or IP bans](https://feedbackbench.com/criteria/connect.site_blocking.md) | 4th of 7 | 0.506 | 0.465–0.550 | 175 | 33 | 142 |
| [Access to the user's own phone or computer](https://feedbackbench.com/criteria/connect.local_device.md) | 3rd of 5 | 0.501 | 0.468–0.534 | 148 | 86 | 62 |
| [Moving files between agent, apps and user](https://feedbackbench.com/criteria/connect.file_transfer.md) | 3rd of 3 | 0.481 | 0.454–0.511 | 79 | 20 | 59 |

Most recent posts:

- Praise, 2026-10-18, X search: Grok Bot, Grokbot, x.ai/bot (X): “@dzhohola i have grok bot now but idk what to use it for. i like my agent having control of my task desktop” [source](https://twitter.com/2044246546930147328/status/2111633879765332353)
- Praise, 2026-10-18, X search: Grok Bot, Grokbot, x.ai/bot (X): “@jeremyjasonrog1 @jtpellscpa @bot you haven’t used grokbot have u it can log into all ur stuff almost all” [source](https://twitter.com/8010362/status/2111642687443234865)
- Praise, 2026-10-18, X search: Grok Bot, Grokbot, x.ai/bot (X): “grokbot + cursor = goat set up nothing beats the smoothness across mac and pc development. also a great way to manage multiple machines from the cloud” [source](https://twitter.com/21236724/status/2111709786232480136)
- Complaint, 2026-10-18, r/GrokBot (Reddit): “no, i did use x connector, but it only allows read. i think this is by design...” [source](https://www.reddit.com/r/GrokBot/comments/1x8c7qh/login_to_x_in_grok_bots_computer/phftz4d/)
- Complaint, 2026-10-18, @bot (X): “@melvindvivas @bot yeah, doesn't work for me either and i already linked my x to my grok account. what i do now i just share the x links with my grok bot and take it from there” [source](https://twitter.com/17369441/status/2111609891068723264)
- Complaint, 2026-10-18, @bot (X): “anyone know why doesn’t grok @bot have complete access to @grok projects, etc? seems like i have to share them with my bot email. i wish they all talked together.” [source](https://twitter.com/1824459557952978944/status/2111671528475832439)

### Talking to the agent: 4th of 8 (customer love 0.505, n 1544)

Chatting sits at the category norm. Users praise its voice conversations, where it ranks 1st of 6, and its fast replies. They rate its personality and tone low, and it ranks last there.

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [Response and task completion speed](https://feedbackbench.com/criteria/ask.speed.md) | 2nd of 7 | 0.591 | 0.561–0.624 | 456 | 262 | 194 |
| [Speaking with the agent by voice or call](https://feedbackbench.com/criteria/ask.voice.md) | 1st of 6 | 0.633 | 0.599–0.666 | 320 | 182 | 138 |
| [App screens, layout, rendering, localisation and stability](https://feedbackbench.com/criteria/ask.app_client.md) | 3rd of 6 | 0.484 | 0.448–0.519 | 320 | 83 | 237 |
| [Avatar, personality and tone of replies](https://feedbackbench.com/criteria/ask.persona.md) | 6th of 6 | 0.330 | 0.289–0.369 | 297 | 176 | 121 |
| [Threads, chats and parallel tasks organisation](https://feedbackbench.com/criteria/ask.conversation.md) | 3rd of 5 | 0.495 | 0.464–0.527 | 181 | 66 | 115 |
| [Reaching the agent through messaging apps](https://feedbackbench.com/criteria/ask.channel.md) | 3rd of 5 | 0.498 | 0.467–0.526 | 67 | 46 | 21 |

Most recent posts:

- Praise, 2026-10-18, X search: Grok Bot, Grokbot, x.ai/bot (X): “with grok bot, you can proceed with work just like asking an ordinary person, so it's fun to challenge things i've never done before.” [source](https://twitter.com/91909655/status/2111729168455270781)
- Praise, 2026-10-18, X search: Grok Bot, Grokbot, x.ai/bot (X): “am i only now realising that we can start tagging grok bot and other bots when chatting with supergrok. very handy feature, no longer need to copy link to grok bot! @spacexai @bot [link]” [source](https://twitter.com/237085884/status/2111831438685560888)
- Praise, 2026-10-17, X search: Grok Bot, Grokbot, x.ai/bot (X): “it is soo strange. > grok normally feels slow asf when i use it here on x, or in the grok app. > grok bot answers the same things like 3x faster. have y’all completely given up on grok inside of grok bot, or are you running a custom version of grok on different chips in bot?” [source](https://twitter.com/2914778029/status/2111379038489211162)
- Complaint, 2026-10-18, X search: Grok Bot, Grokbot, x.ai/bot (X): “@thrivewithsi three times faster is the number that got me. i tried computer tasks on grok bot last month and the latency made me walk away. x dms as the control plane is clever, my inbox is where half my work already lives.” [source](https://twitter.com/1881173355921108992/status/2111633669463097452)
- Complaint, 2026-10-17, X search: Grok Bot, Grokbot, x.ai/bot (X): “@elonmusk @bot hi elon , i see there is issue in grok bot android app. when you get a notification of work completed and you click on the notification in that that message did not there you need to do some back and forth to see that message” [source](https://twitter.com/1983611392314982400/status/2111274252070781286)
- Complaint, 2026-10-17, X search: Grok Bot, Grokbot, x.ai/bot (X): “@elonmusk @bot elon can you make grok bot windows client better? so far it's shit” [source](https://twitter.com/1086080362038476802/status/2111314507763232849)

### Getting tasks done: 2nd of 9 (customer love 0.568, n 4191)

Users praise it for building code and apps, for research, and for calling and messaging people. Praise far outnumbers complaints. Email is the weak spot, 7th of 7. Getting facts right sits at the category norm.

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [Writing code and building apps or websites](https://feedbackbench.com/criteria/act.build.md) | 2nd of 6 | 0.511 | 0.454–0.567 | 777 | 701 | 76 |
| [Web research, monitoring and summarising information](https://feedbackbench.com/criteria/act.research.md) | 2nd of 7 | 0.545 | 0.479–0.607 | 597 | 567 | 30 |
| [Creating writing, images, video and social posts](https://feedbackbench.com/criteria/act.content.md) | 4th of 6 | 0.501 | 0.456–0.548 | 590 | 493 | 97 |
| [Forms, applications, claims and life admin paperwork](https://feedbackbench.com/criteria/act.admin.md) | 3rd of 7 | 0.531 | 0.438–0.622 | 511 | 497 | 14 |
| [Budgets, transactions, bills and investments](https://feedbackbench.com/criteria/act.finance.md) | 4th of 4 | 0.446 | 0.350–0.532 | 394 | 368 | 26 |
| [Wrong facts, hallucinations and careless mistakes](https://feedbackbench.com/criteria/act.accuracy.md) | 4th of 7 | 0.476 | 0.442–0.509 | 386 | 111 | 275 |
| [Email triage, cleanup and drafting replies](https://feedbackbench.com/criteria/act.email.md) | 7th of 7 | 0.395 | 0.321–0.465 | 374 | 327 | 47 |
| [Following instructions, rules and corrections](https://feedbackbench.com/criteria/act.instructions.md) | 5th of 6 | 0.463 | 0.431–0.496 | 264 | 85 | 179 |
| [Stops short, or hands the task back](https://feedbackbench.com/criteria/act.stops_short.md) | 3rd of 6 | 0.512 | 0.480–0.544 | 246 | 138 | 108 |
| [Operating a browser or desktop by clicking](https://feedbackbench.com/criteria/act.computer_use.md) | 5th of 7 | 0.483 | 0.452–0.515 | 184 | 106 | 78 |
| [Contacting other people and businesses for you](https://feedbackbench.com/criteria/act.outreach.md) | 1st of 6 | 0.567 | 0.528–0.598 | 180 | 164 | 16 |
| [Buying products, orders and purchase judgment](https://feedbackbench.com/criteria/act.shopping.md) | 2nd of 3 | 0.576 | 0.547–0.605 | 179 | 161 | 18 |
| [Booking appointments, reservations, travel and tickets](https://feedbackbench.com/criteria/act.reservations.md) | 3rd of 5 | 0.506 | 0.460–0.546 | 104 | 92 | 12 |
| [Calendar entries, conflicts and schedule changes](https://feedbackbench.com/criteria/act.calendar.md) | 2nd of 2 | 0.504 | 0.428–0.556 | 100 | 95 | 5 |
| [Says it did something it did not do](https://feedbackbench.com/criteria/act.false_reports.md) | 2nd of 5 | 0.504 | 0.432–0.622 | 89 | 2 | 87 |

Most recent posts:

- Praise, 2026-10-18, r/GrokBot (Reddit): “it did! i did not even know it could generate video.. what's funny is that the video it made? the girl looks almost exactly like the op's” [source](https://www.reddit.com/r/GrokBot/comments/1x89s9x/i_wrote_a_2000word_prompt_for_15_seconds_of_ai/phfwals/)
- Praise, 2026-10-18, @bot (X): “my @bot checks my @claudeai code meta tags and checks against @google search best practices each time it makes a change to my 2,400 page site and i already rank for 251 search terms in just 2 weeks of the site being fully operational.” [source](https://twitter.com/44137886/status/2111661911775564278)
- Praise, 2026-10-18, @bot (X): “@grok @bot is so cool! it just unsubscribed me to 108 junk email subscriptions i was getting.” [source](https://twitter.com/46587318/status/2111857562824097839)
- Complaint, 2026-10-18, r/GrokBot (Reddit): “exactly i have to babysit and evaluate all its output and i notice a lot of errors” [source](https://www.reddit.com/r/GrokBot/comments/1x90pe3/tips_for_a_claude_code_user/phha1ck/)
- Complaint, 2026-10-18, @bot (X): “@bot cannot place the album covers to all albums cause it can read the codes!!!! this platform is trash each change” [source](https://twitter.com/23026561/status/2111879938349600778)
- Complaint, 2026-10-17, @bot (X): “@elonmusk @bot why can't my grokbot use its email address? worked for 1 day now says it can't send email anymore.” [source](https://twitter.com/1093687250423087104/status/2111248664274280780)

### Running on its own: 5th of 8 (customer love 0.489, n 2774)

Users talk about it working on its own 1.25 times as often as they do for other agents. It ranks 1st of 5 on agent teams. It ranks last on memory across sessions and on taking initiative. Its own computer sits at the norm.

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [Multiple agents, teams and delegation between them](https://feedbackbench.com/criteria/auto.multi_agent.md) | 1st of 5 | 0.619 | 0.580–0.653 | 1170 | 997 | 173 |
| [Where the agent runs: its own computer and always-on running](https://feedbackbench.com/criteria/auto.cloud_env.md) | 5th of 6 | 0.468 | 0.435–0.500 | 800 | 540 | 260 |
| [Scheduled recurring tasks and daily briefings run](https://feedbackbench.com/criteria/auto.routines.md) | 4th of 6 | 0.479 | 0.426–0.523 | 415 | 333 | 82 |
| [Remembering the user and context across sessions](https://feedbackbench.com/criteria/auto.memory.md) | 5th of 5 | 0.409 | 0.376–0.443 | 271 | 137 | 134 |
| [Unprompted suggestions, insights and check-ins](https://feedbackbench.com/criteria/auto.proactive.md) | 6th of 6 | 0.406 | 0.359–0.453 | 268 | 194 | 74 |
| [Reminders and notifications reach the user correctly](https://feedbackbench.com/criteria/auto.reminders.md) | 2nd of 2 | 0.384 | 0.334–0.430 | 122 | 71 | 51 |

Most recent posts:

- Praise, 2026-10-18, @bot (X): “@elonmusk @bot what i like the most is that it works even with the computer closed. 👌👌👌✅✅✅” [source](https://twitter.com/1352317907288645633/status/2111915014705811485)
- Praise, 2026-10-18, X search: Grok Bot, Grokbot, x.ai/bot (X): “@elonmusk @bot same stack here — grok bot handles digests, drafts, and scheduled follow-ups while i ship the product. agent workflow finally feels like a real opc teammate, not a demo.” [source](https://twitter.com/231128381/status/2111642648830472465)
- Praise, 2026-10-17, X search: Grok Bot, Grokbot, x.ai/bot (X): “i thought this was great and told grok bot to continue to do this to be clear. i appreciate agents being proactive, some people need it. (me)” [source](https://twitter.com/1538525334781370368/status/2111524614107201716)
- Complaint, 2026-10-16, @bot (X): “@elonmusk @bot it easily forgets facts/details i've given it - will that be improved?” [source](https://twitter.com/16872093/status/2111178215222022469)
- Complaint, 2026-10-16, X search: Grok Bot, Grokbot, x.ai/bot (X): “have you ever used grok bot to connect to feishu bot? the cloud computer resets irregularly + the bridge automatically checks for deadlocks, and syncing the script to the repository is also useless 😂 i guess i'll switch back to hermes for the connection.” [source](https://twitter.com/1947553138007019524/status/2110959870224847310)
- Complaint, 2026-10-15, r/GrokBot (Reddit): “i’m noticing that mine are getting a little dumber, forgetting some context from our early days” [source](https://www.reddit.com/r/GrokBot/comments/1x6p555/does_grok_bot_has_a_context_limit/pgxz8sw/)

### Staying in control: 6th of 7 (customer love 0.376, n 1032)

Users say they cannot choose the model or shape it to how they work. It ranks last on both. How often it asks before acting is the strong point, where it ranks 1st of 6.

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [Which AI model runs, how good it is, and choosing it](https://feedbackbench.com/criteria/control.model.md) | 5th of 5 | 0.320 | 0.292–0.351 | 332 | 89 | 243 |
| [Configuring behaviour, skills and portability](https://feedbackbench.com/criteria/control.customize.md) | 5th of 5 | 0.377 | 0.345–0.409 | 329 | 179 | 150 |
| [Asks before acting: too little or too much](https://feedbackbench.com/criteria/control.approval.md) | 1st of 6 | 0.586 | 0.554–0.618 | 256 | 168 | 88 |
| [Seeing what the agent is doing and has done](https://feedbackbench.com/criteria/control.visibility.md) | 4th of 5 | 0.474 | 0.442–0.505 | 149 | 60 | 89 |

Most recent posts:

- Praise, 2026-10-14, X search: Grok Bot, Grokbot, x.ai/bot (X): “this is why i like grok bot, powerful, yet simple. grok bot's settings versus codex settings(had to capture in 2 pictures). [link]” [source](https://twitter.com/1646193705802510336/status/2110394656475529239)
- Praise, 2026-10-12, r/GrokBot (Reddit): “i just started. i use the native connector from x that allows me to monitor, and i have a session started on the grokbot computer. i review and authorize everything before publishing.” [source](https://www.reddit.com/r/GrokBot/comments/1x4brg4/anyone_using_grokbot_for_twitterx_marketing_is_it/pgda7lh/)
- Praise, 2026-10-10, r/GrokBot (Reddit): “i've given my bots certain limits. that they can't just do everything they want to. if they want to send a draft, they can but they are required to show me the draft first before posting or emailing. i have the final say, not the bots” [source](https://www.reddit.com/r/GrokBot/comments/1x1s5rn/grok_bot_just_emailed_my_team_after_i_told_it_not/pf118tw/)
- Complaint, 2026-10-18, r/GrokBot (Reddit): “it automatically uses it sometimes, but you can’t choose manually. personally, i have antigravity and cc signed in on grok bots computer for hard tasks cause i have grok bot connect to my homelab so i have to have it code sometimes” [source](https://www.reddit.com/r/GrokBot/comments/1x8vde5/how_do_you_make_the_grok_bots_use_claude/phg692l/)
- Complaint, 2026-10-14, r/GrokBot (Reddit): “how do you know what it's using?! i try to ask mine and it just tells me, "i'm grok bot"..” [source](https://www.reddit.com/r/GrokBot/comments/1x5pahu/can_i_control_the_models_an_agent_uses_with_its/pgp633n/)
- Complaint, 2026-10-14, X search: Grok Bot, Grokbot, x.ai/bot (X): “where did the grok bot per-bot “instructions” settings go on the macos desktop app?! they are still in the ios app, but completely missing from the desktop app.” [source](https://twitter.com/106567671/status/2110292444378198318)

### Trusting it with data and safety: 3rd of 6 (customer love 0.499, n 350)

Users raise privacy and safety less often than they do for other agents: 2.3% of what they rate, against 4.9%. Ratings sit at the category norm, and complaints outnumber praise.

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [Permission scope requested and isolation between agents](https://feedbackbench.com/criteria/trust.access_scope.md) | 3rd of 6 | 0.512 | 0.478–0.546 | 160 | 54 | 106 |
| [Refuses legitimate requests because of guardrails](https://feedbackbench.com/criteria/trust.refusals.md) | 4th of 5 | 0.490 | 0.453–0.529 | 92 | 14 | 78 |
| [Vulnerabilities, prompt injection and cross-user leaks](https://feedbackbench.com/criteria/trust.security.md) | 3rd of 4 | 0.491 | 0.468–0.514 | 60 | 17 | 43 |
| [How the vendor collects, keeps and uses data](https://feedbackbench.com/criteria/trust.data_use.md) | 3rd of 5 | 0.508 | 0.485–0.535 | 43 | 13 | 30 |

Most recent posts:

- Praise, 2026-10-15, @bot (X): “@elonmusk @bot it's easy to test. give it low risk account details with small purchases. see how it does. my grok bot ceo knows i'm risk averse with personal info. no issues yet, but nice to know if it fucks up, i'm promised a fix. confident.” [source](https://twitter.com/93771279/status/2110612402505220458)
- Praise, 2026-10-13, What's new in Grok Bot - Oct 13, 2026 (YouTube): “@mrbjjackson because anthropic have been infiltrated by a bunch of leftie commie radicals (seriously). the only reason i use grok and no other ai provider is exactly because i do trust elon with my data.” [source](https://www.youtube.com/watch?v=8_K9yAckFh0&lc=Ugz05YKMezUOQded8X94AaABAg.AbuaPfywGhYAbuwj_RPklz)
- Praise, 2026-10-12, Grok Made Me $10K In 14 Days: How To Build A One-Person Business With Grok Bot (3 Step Framework) (YouTube): “grok bot is by far my favorite ai agent to date! it’s safe also - lets you use your mfa - yubi key” [source](https://www.youtube.com/watch?v=-nzCVT39UUQ&lc=UgwUHZFBwAoZLR7W1QR4AaABAg)
- Complaint, 2026-10-16, X search: Grok Bot, Grokbot, x.ai/bot (X): “i found a major security flaw in grok bot. why does the docker not have a password allowing any any agent to access it without one? 🤦♂️ cc: @bot @elonmusk @x [link]” [source](https://twitter.com/870099960318091264/status/2110959900062884011)
- Complaint, 2026-10-16, X search: Grok Bot, Grokbot, x.ai/bot (X): “@elonmusk @grok @bot thanks. i'd use a more limited version of that service, but grokbot just wants too much information.” [source](https://twitter.com/971387918/status/2111175588279173580)
- Complaint, 2026-10-14, What's new in Grok Bot - Oct 13, 2026 (YouTube): “grok bot can't delete the emails though? so xai have a full history of all emails and they can only be deleted by removing the account? i don't like this. should be an option to have the bot read the mail then delete. or delete after 7/30/90 days. not keep emails forever.” [source](https://www.youtube.com/watch?v=8_K9yAckFh0&lc=UgwrPOZ1UD6WIPeSEmJ4AaABAg)

### Dealing with the vendor: 2nd of 8 (customer love 0.515, n 915)

Users say updates improve it rather than break it, and it ranks 1st of 5 there. Support draws complaints and ranks last. Outages also draw far more complaints than praise.

| Criterion | Reading | Customer love | 95% interval | n | Praise | Complaint |
|---|---|---|---|---|---|---|
| [Outages, errors and agent going unresponsive](https://feedbackbench.com/criteria/vendor.uptime.md) | 5th of 7 | 0.464 | 0.418–0.513 | 438 | 44 | 394 |
| [Got better or worse over time, and update cadence](https://feedbackbench.com/criteria/vendor.updates.md) | 1st of 5 | 0.616 | 0.579–0.651 | 259 | 141 | 118 |
| [Support responses and account bans or lockouts](https://feedbackbench.com/criteria/vendor.support.md) | 5th of 5 | 0.430 | 0.393–0.473 | 243 | 19 | 224 |

Most recent posts:

- Praise, 2026-10-18, @bot (X): “@elonmusk @bot it’s incredible that we have a meaningful update package to install almost every day” [source](https://twitter.com/1512504647503663104/status/2111715394318913828)
- Praise, 2026-10-18, X search: Grok Bot, Grokbot, x.ai/bot (X): “@elonmusk @bot 20 improvements per day? no wonder grok bot feels so much better lately. fast, smart, and actually gets what i’m trying to say. love the pace 👏” [source](https://twitter.com/1738503080432254976/status/2111709719010193797)
- Praise, 2026-10-18, X search: Grok Bot, Grokbot, x.ai/bot (X): “after the grok bot update, there are finally no more those frustrating phrases and jargon in chinese expression! it's really great!!!” [source](https://twitter.com/20501972/status/2111810142748779005)
- Complaint, 2026-10-18, X search: Grok Bot, Grokbot, x.ai/bot (X): “grok bot team, if this keeps happening to everyone trying to install a bot from me, or me trying to install another bot from someone else, what is the point of marketplace? also, it worked after 10 attempts. most people try once. sincerely, a bot creator [link]” [source](https://twitter.com/57834205/status/2111799891559436605)
- Complaint, 2026-10-17, @bot (X): “connect it to your dms, sure. my ticket to grok bot support said "do not reset." their 10/5 reply: "this was a full restore." three weeks later, still no fix. t-g38867 / t-g40511. page 6 of 7 @cursor_ai @grok @bot @spacexai @xai @elonmusk @mntruell [link] [link]” [source](https://twitter.com/302447241/status/2111372416454893626)
- Complaint, 2026-10-17, X search: Grok Bot, Grokbot, x.ai/bot (X): “the first roadster rolled out in 2008. sept 30, grok bot support said they were "already tracking" my issue. three weeks later, still no fix. i just need help and an answer. page 7 of 7 @cursor_ai @grok @bot @spacexai @xai @elonmusk @mntruell [link] [link]” [source](https://twitter.com/302447241/status/2111364943870046412)